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Relais & Châteaux Gut Steinbach Hotel und Chalets

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Photo gallery for Relais & Châteaux Gut Steinbach Hotel und Chalets

Sauna, steam room, body treatments, mud baths, hot stone massages
Indoor pool, open 7:00 AM to 8:00 PM, sun loungers
Sauna, steam room, body treatments, mud baths, hot stone massages
Reception
Fireplace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Steinbachweg 10, Reit im Winkl, 83242
  • Place, Penninger Schnaps Museum
    ‪4 min drive‬
  • Place, Catholic Parish of St. Pankratius
    ‪4 min drive‬
  • Place, Reit im Winkl Outdoor Pool
    ‪4 min drive‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪61 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, laptop workspace, blackout drapes

Classic Single Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, laptop workspace, blackout drapes

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Junior family suite

Minibar, in-room safe, laptop workspace, blackout drapes

Junior family suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Suite

Minibar, in-room safe, laptop workspace, blackout drapes

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 3 Bedrooms

  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Suite

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Double Bed
  • Free WiFi

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Suite, 2 Bedrooms

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Country Style Chalet with Garden

Minibar, in-room safe, laptop workspace, blackout drapes

Country Style Chalet with Garden

  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

About the neighborhood

Reit im Winkl

Relais & Châteaux Gut Steinbach Hotel und Chalets places you within a mile (2 km) of Penninger Schnaps Museum and Reit im Winkl Outdoor Pool. This 65-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Penninger Schnaps Museum - 4 min drive - 1.1 miles
  • Catholic Parish of St. Pankratius - 4 min drive - 1.1 miles
  • Reit im Winkl Outdoor Pool - 4 min drive - 1.1 miles
  • Gondelbahn Seegatterl - 23 min drive - 8.0 miles
  • Lake Chiemsee - 40 min drive - 22.8 miles

Getting around

  • Eisenarzt Station - 23 min drive
  • W.A. Mozart Airport (SZG) - 61 min drive

Restaurants

  • ‪Dorfratsch - ‬18 min walk
  • ‪Porto Bello - ‬4 min drive
  • ‪Die Milchbar - ‬4 min drive
  • ‪Gasthof Stoaner - ‬8 min drive
  • ‪Alpengasthof Hindenburghütte - ‬11 min drive

About this property

Relais & Châteaux Gut Steinbach Hotel und Chalets

Guests of Relais & Châteaux Gut Steinbach Hotel und Chalets enjoy a full-service spa, an indoor pool, and a gym. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and coffee/tea in a common area.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, children's robes, and bathrobes. Minibars, safes, and phones are also available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heimat & Natur SPA has 3 treatment rooms. Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with a mud bath, a sauna, and a steam room. The spa is open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Restaurant Heimat

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Cross-country skiing
  • Ecotours
  • Full-service spa
  • Golf caddies
  • Golf clubhouse
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mountain biking
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski storage
  • Sledding
  • Snowshoeing
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 16 December - 31 March, EUR 2.70 per person, per night for adults; EUR 1.20 per night for guests aged 7-17 years old. This tax does not apply to children under 7 years of age.
  • A tax is imposed by the city: From 1 April - 31 May, EUR 1.40 per person, per night for adults; EUR 0.90 per night for guests aged 7-17 years old. This tax does not apply to children under 7 years of age.
  • A tax is imposed by the city: From 1 June - 15 October, EUR 2.50 per person, per night for adults; EUR 1.00 per night for guests aged 7-17 years old. This tax does not apply to children under 7 years of age.
  • A tax is imposed by the city: From 16 October - 15 December, EUR 1.40 per person, per night for adults; EUR 0.90 per night for guests aged 7-17 years old. This tax does not apply to children under 7 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Gut Steinbach

Gut Steinbach Hotel

Gut Steinbach Hotel Reit im Winkl

Gut Steinbach Reit im Winkl

Romantik Hotel Chalets Gut Steinbach Reit im Winkl

Romantik Hotel Chalets Gut Steinbach

Romantik Chalets Gut Steinbach

Romantik s Gut Steinbach

Hotel Gut Steinbach Reit im Winkl

Hotel Gut Steinbach

Relais Châteaux Gut Steinbach Hotel und Chalets

Relais & Châteaux Gut Steinbach Hotel und Chalets Hotel

Relais & Châteaux Gut Steinbach Hotel und Chalets Reit im Winkl

Frequently asked questions

Are free cancellation options available at Relais & Châteaux Gut Steinbach Hotel und Chalets?

Relais & Châteaux Gut Steinbach Hotel und Chalets provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Relais & Châteaux Gut Steinbach Hotel und Chalets?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Relais & Châteaux Gut Steinbach Hotel und Chalets on Jun 3, 2026 start from $250, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Relais & Châteaux Gut Steinbach Hotel und Chalets?

This hotel is located in Reit im Winkl, close to Reit im Winkl Outdoor Pool, Kaiserwinkl Golf Koessen, and Winklmoosalm. You'll also find Penninger Schnaps Museum and Winklmoosalm Gondola within a short drive.

Will I be able to park at Relais & Châteaux Gut Steinbach Hotel und Chalets?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Is a spa located at Relais & Châteaux Gut Steinbach Hotel und Chalets?

Heimat & Natur SPA is the hotel's spa and services include sports massages, hot stone massages, and mud baths.

Are there luxury amenities available at Relais & Châteaux Gut Steinbach Hotel und Chalets?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and pro golf lessons at this hotel.

Does Relais & Châteaux Gut Steinbach Hotel und Chalets include a casino at the property?

No, Relais & Châteaux Gut Steinbach Hotel und Chalets doesn't have a casino.

Is there an indoor pool at Relais & Châteaux Gut Steinbach Hotel und Chalets?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

Is Relais & Châteaux Gut Steinbach Hotel und Chalets a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a fireplace.

Does Relais & Châteaux Gut Steinbach Hotel und Chalets have a hot tub?

No, but this hotel does have a steam room.

Does Relais & Châteaux Gut Steinbach Hotel und Chalets have a restaurant that serves breakfast?

Yes, Relais & Châteaux Gut Steinbach Hotel und Chalets serves free buffet breakfast at Restaurant Heimat each morning.

Does Relais & Châteaux Gut Steinbach Hotel und Chalets allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Relais & Châteaux Gut Steinbach Hotel und Chalets for a fee of EUR 30 per pet, per night. The property also provides food and water bowls.

Does Relais & Châteaux Gut Steinbach Hotel und Chalets have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Relais & Châteaux Gut Steinbach Hotel und Chalets?

The closest major airport to Relais & Châteaux Gut Steinbach Hotel und Chalets is W.A. Mozart Airport (SZG), which is about 25.5 mi away.

Can I book a room with a balcony at Relais & Châteaux Gut Steinbach Hotel und Chalets?

Yes, some guestrooms at Relais & Châteaux Gut Steinbach Hotel und Chalets offer a balcony.

Relais & Châteaux Gut Steinbach Hotel und Chalets Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 43 out of 60 reviews
Rating 8 - Good. 15 out of 60 reviews
Rating 6 - Okay. 1 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, wish I could have stayed longer!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect stay!

Perfect stay! Thank you to all that made this a great stay. highly recommended for couples looking for a special stay.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Benjamina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but the rooms were a little basic for the price, even though quite spacious. The spa area was nicely renovated and the saunas had a nice view into nature, but the sauna area itself was slightly difficult to navigate, because there were many separate rooms for the saunas and not one large area which gave you a good overview of everything. The breakfast buffet was standard, but lacked a choice of milk alternatives such as oat milk, which were provided only on request. The staff was very nice and helpful.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and grounds. Lovely facility with first class amenities. Sadly staffing is an issue. Reception is not very responsive….calls go unanswered especially evenings. The dining area was lovely, menu sounds good but they were unable to deliver a decent haxen….again lovely presentation but overcooked, dry, and missing nice crackling. One expects more for the price. Maybe it was a bad few days…
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, amenities, property conditions & facilities
Super freundliches Personal, gerne wieder :)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr gelungener Aufenthalt . Der Spa Bereich ist hervorragend
Stayed 1 night in Jan 2026
Verified

8/10 Good

angela

Liked: Cleanliness, amenities, property conditions & facilities
Hotel bem situado, atendentes gentis mas muitas (os) despreparados para servir. Menu não mudou as opções de refeições durante toda a semana. Também é caro. Varanda sem luz (quebrada a lâmpada), quarto sem ar condicionado. Mobiliário precisa reforma. Não está a altura de estrela Michelin o restaurante de jeito nenhum.
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Katrin

Liked: Staff & service, amenities, property conditions & facilities
Sehr schöne Lage, sehr guter Service, bei den Speisen leider etwas überteuert
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Marcus

Disliked: Staff & service

Enttäuschend

Das Frühstücksbüffet war nicht überzeugend - in Umfang und Qualität. Das Teewasser im Samowar nur lauwarm, der Kaffee nicht schmackhaft. Der Zimmerservice war mittelmäßig. Trinkgläser wurden nicht gespült, bzw. durch frische ausgetauscht, die Kaffeemaschine nicht gelehrt. Alles sehr enttäuschend - für 5 Sterne.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruheoase

Wir haben uns sehr wohl gefühlt und sehr gut erholt. Der Saunabereich ist großzügig und relativ neu! Einziges Manko für uns waren die Betten, die etwas durchgelegen und unbequem waren. Trotzdem gutes Preis- Leistungsverhältnis!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habe zweimal getrennt gebucht, deshalb zweimal die selbe Bewertung: Feines ländliches Privathotel in ruhiger Gegend, äußerst freundliche Mitarbeiter, feine Speisen mit grünem Michelin Stern, gute Auswahl an offenen Weinen und auch umfangreiche Weinkarte, der Spa Bereich ist sehr schön mit Saunen,
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feines ländliches Privathotel in ruhiger Gegend, äußerst freundliche Mitarbeiter, feine Speisen mit grünem Michelin Stern, gute Auswahl an offenen Weinen und auch umfangreiche Weinkarte, der Spa Bereich ist sehr schön mit Saunen,
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

HSICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美好的住宿行程，太棒了。
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe pour du repos

Superbe séjour au cœur des montagnes. Un lieu calme doté d’un spa exceptionnel. Service excellent, difficile de trouver quoique ce soit à redire à cet hôtel !
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk

Fantastisk
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mark

Liked: Amenities
Super Unterkunft
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hyggeligt hotel

Super ophold og dejlig mad Spaen er rigtig dejlig
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren rundum mit unserem Aufenthalt im Gut Steinbach zufrieden. Die Lage ist unglaublich schön — man ist nur von Natur umgeben, wodurch es sehr ruhig ist. Die verschiedenen Einrichtungen und Angebote des Guts sind super und vielschichtig. Der Service war ebenfalls jederzeit hervorragend.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein wunderbares Hotel! Sehr schöne, sehr gepflegte Anlage. Zuvorkommender, freundlicher, professioneller Service. Ausgezeichnetes Essen und gute Weine. Familienfreundlich und dadurch nicht unbedingt ein ruhiges Retreat.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekt!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Rüdiger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traumhafte ruhige Lage, hervorragender Spa-Bereich Extrem freundliche Mitarbeiter
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöner Zwischenstopp

Sehr schönes Hôtel mit tollem, renovierten Spa
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Eine schöne und tolle Unterkunft mit potenzial zu mehr. Das Zimmer war grundsätzlich sauber und doch waren Haare in der Badewanne. Das Frühstück ist sehr lecker, leider wird allerdings durch die vorgegebene Etagere sehr viel Essen zurückgegeben. Der Service beim Frühstück war nicht koordiniert und organisiert. Es hat schon mal 15.Minuten gedauert um einen Cappuccino zu bestellen. Ich habe Familien beobachtet, diese hatten mit ihren Kindern schon sehr zu kämpfen, weil es sehr lange gedauert hat, bis das Essen oder die Servicekraft kam. Beim auschecken aus dem Hotel, musste ich das Personal darauf hinweisen, dass ich doch gerne meine offenen Posten noch bezahlen möchte. Fazit: Für ein 4*S Hotel, muss der Service vom Personal sehr viel besser werden und ich empfehle hier dringend eine Schulung. Die Ausstattung und Landschaft vom Hotel sind nämlich mehr als gegeben um einen tollen und unvergesslichen Urlaub zu erhalten.
Stayed 3 nights in Jul 2021
Verified

8/10 Good

RESI

Liked: Cleanliness, staff & service
Idyllische Lage, allerdings hört man teilweise die Bundesstrasse. Aufgrund von Corona einige Einschränkungen. Zudem war lediglich eine Person für Anwendungen anwesend, die auch nur Gesichtsbehandlungen anbot, es waren keine Massagen möglich. Sehr eingeschränkte Möglichkeiten zur Freizeitgestaltung im Hotel. Altes Schwimmbad, der ganze Nassbereich gehört renoviert, auch das Zimmer war ziemlich alt. Bemühtes Personal.
Stayed 3 nights in Oct 2020
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genuss und Ruhe

Ein wunderbares Wochenende mit klasse Essen am Abend. Wir kommen gerne wieder.
Stayed 1 night in Nov 2019