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Hotel Crystal Reims Centre

3.0 star property
Hotel in Reims with a 24-hour front desk and a coffee shop

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Photo gallery for Hotel Crystal Reims Centre

Exterior
Lobby
Hallway
Front of property
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Pet friendly

Explore the area

View in a map
86 Place Drouet D Erlon, Reims, Marne, 51100
  • Place, Notre-Dame de Reims
    ‪9 min walk‬
  • Place, Reims Arena
    ‪11 min walk‬
  • Place, Veuve Clicquot-Ponsardin
    ‪3 min drive‬

Room options

View all photos for Single Room

Premium bedding, memory foam beds, minibar, individually decorated

Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Premium bedding, memory foam beds, minibar, individually decorated

Double Room

7.8 out of 10
Good
(9 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Premium bedding, memory foam beds, minibar, individually decorated

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

Premium bedding, memory foam beds, minibar, individually decorated

Comfort Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Premium bedding, memory foam beds, minibar, individually decorated

Twin Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Premium bedding, memory foam beds, minibar, individually decorated

Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Reims

Located in Reims City Centre, Hotel Crystal Reims Centre is next to Colbert Square and Subé Fountain. This 30-room, 3-star hotel has a bar/lounge and a coffee shop/cafe, along with free in-room WiFi.

What's nearby

  • Notre-Dame de Reims - 9 min walk - 0.5 miles
  • Reims Arena - 11 min walk - 0.6 miles
  • Auguste Delaune Stadium - 13 min walk - 0.7 miles
  • Veuve Clicquot-Ponsardin - 3 min drive - 2.2 miles
  • St. Remi Basilica - 4 min drive - 1.9 miles

Getting around

  • Reims Station - 4 min walk
  • Paris (XCR-Chalons-Vatry) - 47 min drive

Restaurants

  • ‪Grand Hôtel Continental - ‬1 min walk
  • ‪Odette - ‬1 min walk
  • ‪Ernest Hemingway - ‬1 min walk
  • ‪Brasserie Excelsior - ‬1 min walk
  • ‪Édito - ‬1 min walk

About this property

Hotel Crystal Reims Centre

Hotel in Reims with a 24-hour front desk and a coffee shop
Hotel Crystal Reims Centre features free WiFi in public areas, a meeting room, and free use of bicycles. Transportation is made easy with an area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include a terrace, a banquet hall, and a garden.
Guests can expect to find free WiFi and TVs with satellite channels. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, phones, and desks are also standard.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 14 per day)
  • Street parking available
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Changing table
  • High chair
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.50 for children
  • Nearby parking fee: EUR 14 per day(66 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crystal Reims
Hotel Crystal Reims
Hotel Crystal
Crystal Reims Centre Reims
Hotel Crystal Reims Centre Hotel
Hotel Crystal Reims Centre Reims
Hotel Crystal Reims Centre Hotel Reims

Frequently asked questions

Are free cancellation options available at Hotel Crystal Reims Centre?

Hotel Crystal Reims Centre provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see around Hotel Crystal Reims Centre?

This hotel is situated in Reims City Centre, just steps from Colbert Square and Subé Fountain, and within a short walk of Mars Gate. You'll also find Hotel Le Vergeur Museum and Notre-Dame de Reims less than a mile away.

Does Hotel Crystal Reims Centre feature a casino on the premises?

No, Hotel Crystal Reims Centre doesn't have a casino.

Is there an indoor pool at Hotel Crystal Reims Centre?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Crystal Reims Centre?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and proposal/romance packages.

Are there hot tubs at Hotel Crystal Reims Centre?

No, this hotel doesn't have a spa tub.

Does Hotel Crystal Reims Centre have a restaurant that serves breakfast?

Yes, Hotel Crystal Reims Centre serves buffet breakfast each morning for a surcharge from its cafe.

Does Hotel Crystal Reims Centre allow pets to stay for free?

Yes, pets stay free at Hotel Crystal Reims Centre and the property also provides food and water bowls for pets.

Does Hotel Crystal Reims Centre have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Crystal Reims Centre?

No, there aren't any guestrooms with balconies at Hotel Crystal Reims Centre.

Reviews

Hotel Crystal Reims Centre Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 145 out of 608 reviews
Rating 8 - Good. 278 out of 608 reviews
Rating 6 - Okay. 125 out of 608 reviews
Rating 4 - Poor. 43 out of 608 reviews
Rating 2 - Terrible. 17 out of 608 reviews

Reviews

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Janet

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Robert

Liked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

mold

super moldy rooms
Stayed 8 nights in Apr 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service

Satisfactory

Visiting family, ideal location, small pleasant hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Niki

Gorgeous period building in Reims centre- hidden gem. Visited for over 30yrs
Stayed 3 nights in Dec 2024

6/10 Okay

Allen

Stayed 1 night in Oct 2024

8/10 Good

Darrell

Stayed 2 nights in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel in a perfect location for everything. Our room was cleaned daily and although not the biggest we have stayed in was fine, only downside would be no air conditioning but a powerful fan was supplied. Staff were helpful and friendly.
Stayed 3 nights in Jul 2024

6/10 Okay

Epaminondas

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Reims Hotel Crystal

The price was not value. A triple room, which could hardly fit two persons. Sticky and very hot atmosphere with no air conditioning or air circulation system. No extractor in the bath either. One had to open the window giving straight access from the roof to the room - very risky, but no chance to get some fresh air. Service was helpful with a dehydrator, bur room overall very disappointing for that price range. OK 3-star, but that room is not suitable for 3 persons.
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crystal. Small but very comfy hotel. Super ctyrd

Calm secluded coyrtyard
Pretty bright reception
Stayed 7 nights in Jul 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crystal. Small but very comfy hotel. Super ctyrd

Calm secluded coyrtyard
Pretty bright reception
Stayed 7 nights in Jul 2024

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not expensive so don't expect frills or a big room or air conditioning - but it is good value for money. Great central location yet set behind the main drag in Reims so quieter as a result. Very friendly staff.
Stayed 1 night in Sep 2023

8/10 Good

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has historic charm--like the quaint lift. It is in a great location in Reims on a lively pedestrian street close to sights and connections. It is across the street from an underground city parking service. There are a variety of restaurants for all budgets in the area (but make reservations for the better ones). The breakfast is good if you want something substantial, otherwise there are a couple coffee shops down the block. We stayed in November and it was quiet. Some may find the old hotel a bit cramped a worn here and there, but the TV and plumbing worked well and the beds were comfortable.
Stayed 2 nights in Nov 2022

8/10 Good

Sherrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Crystal is a quiet haven only five minutes walk from the train station. The property is very clean and I love the terrace in front. The staff is wonderful, and I recommend the breakfast! Thanks for a great stay in Reims!
Stayed 2 nights in Oct 2022

10/10 Excellent

Lee

Stayed 2 nights in Sep 2022

8/10 Good

Steve

Stayed 1 night in Sep 2022

8/10 Good

Alan, thaxted, Essex, UK

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel in a really good position with a street full of restaurants outside and it looks decent. Polite staff, decent breakfast and we enjoyed our stay. Parking - nightmare. You have to park in the public car park which is underground so you've got to lug your cases up a lot of steps before you get to reception
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Does the job

For one night or two the hotel is fine. It's extremely well located, clean and does the job. Paid underground parking out front (great for the hot summer months). It's a little dated, and didn't have any air con in the room, but what it lacked it made up for in price - we enjoyed a delicious meal on the same street with the money we saved by staying here. We were, however, awoken around 11pm by reception due to some administrative error.
Stayed 1 night in Jul 2020

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities

Pleasant hotel in a good location

The hotel is in a really good position next to an underground car park. The courtyard is a very picturesque place to sit out, and the dining room and reception areas have a very classic french hotel feel to them. The bathroom and shower were clean and recently refurbished. Unfortunately there was no hot water on the evening when we arrived. There was hot water in the morning
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Convenient location to explore the town Friendly staff.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved stay.

Had a great stay. Close to metro and great location by the Louve and shopping. Had extra pillows and a comfy bed. The staff was super helpful, the metro and bus stations went on strike half way through our stay (taxis almost impossible too) but the woman at the front desk was diligent and helped us with transport so we didn’t miss a thing. So grateful !
Stayed 1 night in Sep 2019