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Hotel Crystal Reims Centre

3.0 star property

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Photo gallery for Hotel Crystal Reims Centre

Exterior
Exterior
Daily buffet breakfast for a fee
Interior detail
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
86 Place Drouet D Erlon, Reims, Marne, 51100
  • Place, Mars Gate
    ‪6 min walk‬
  • Place, Notre-Dame de Reims
    ‪9 min walk‬
  • Place, Reims Arena
    ‪11 min walk‬

Room options

View all photos for Single Room

Premium bedding, memory foam beds, minibar, individually decorated

Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Premium bedding, memory foam beds, minibar, individually decorated

Double Room

8.0 out of 10
Very good
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a TV, a desk, and a mirror.

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room

Premium bedding, memory foam beds, minibar, individually decorated

Comfort Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Premium bedding, memory foam beds, minibar, individually decorated

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room

Premium bedding, memory foam beds, minibar, individually decorated

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Reims

Located in Reims City Centre, Hotel Crystal Reims Centre is next to Colbert Square and Subé Fountain. This 30-room, 3-star hotel has a bar/lounge and a coffee shop/cafe, along with free in-room WiFi.

What's nearby

  • Mars Gate - 6 min walk - 0.4 miles
  • Notre-Dame de Reims - 9 min walk - 0.5 miles
  • Place Drouet d’Erlon - 10 min walk - 0.6 miles
  • Reims Arena - 11 min walk - 0.6 miles
  • Mumm - 15 min walk - 0.8 miles

Getting around

  • Reims Station - 4 min walk
  • Paris (XCR-Chalons-Vatry) - 47 min drive

Restaurants

  • ‪Les 3 Brasseurs - ‬1 min walk
  • ‪Grand Hôtel Continental - ‬1 min walk
  • ‪Brasserie Excelsior - ‬1 min walk
  • ‪The Glue Pot - ‬3 min walk
  • ‪Ernest Hemingway - ‬1 min walk

About this property

Hotel Crystal Reims Centre

Hotel Crystal Reims Centre features free WiFi in public areas, a meeting room, and free use of bicycles. Transportation is made easy with an area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include a terrace, a garden, and a banquet hall.
Guests can expect to find free WiFi and TVs with satellite channels. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, phones, and desks are also standard.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Hôtel Bristol Reims
Reims City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 750 reviews
$66 nightly
The price is $77
Jul 19 - Jul 20
Total with taxes and fees
Hôtel Bristol Reims

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 14 per day)
  • Street parking available
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Changing table
  • High chair
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.50 for children
  • Nearby parking fee: EUR 14 per day(66 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crystal Reims
Hotel Crystal Reims
Hotel Crystal
Crystal Reims Centre Reims
Hotel Crystal Reims Centre Hotel
Hotel Crystal Reims Centre Reims
Hotel Crystal Reims Centre Hotel Reims

Frequently asked questions

Are free cancellation options available at Hotel Crystal Reims Centre?

Hotel Crystal Reims Centre provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Crystal Reims Centre?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Crystal Reims Centre on Jun 28, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Crystal Reims Centre?

This hotel is situated in Reims City Centre, just steps from Colbert Square and Subé Fountain, and within a short walk of Mars Gate. You'll also find Notre-Dame de Reims and Place Drouet d’Erlon less than a mile away.

Is parking available on site at Hotel Crystal Reims Centre?

Yes, there is wheelchair-accessible parking available.

Does Hotel Crystal Reims Centre feature a casino on the premises?

No, Hotel Crystal Reims Centre doesn't have a casino.

Is there an indoor pool at Hotel Crystal Reims Centre?

No, there is no indoor pool at this hotel.

Is Hotel Crystal Reims Centre good for couples?

There are many amenities for couples at this hotel, including champagne service as well as proposal/romance packages and a bar/lounge.

Are there hot tubs at Hotel Crystal Reims Centre?

No, there isn't a spa tub at this hotel.

Does Hotel Crystal Reims Centre have a restaurant that serves breakfast?

Yes, Hotel Crystal Reims Centre serves buffet breakfast each morning for a surcharge from its cafe.

Does Hotel Crystal Reims Centre allow pets to stay for free?

Yes, pets stay free at Hotel Crystal Reims Centre and the property also provides food and water bowls for pets.

Are there connecting rooms at Hotel Crystal Reims Centre?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel Crystal Reims Centre?

No, there aren't any guestrooms with balconies at Hotel Crystal Reims Centre.

Hotel Crystal Reims Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 156 out of 640 reviews
Rating 8 - Good. 287 out of 640 reviews
Rating 6 - Okay. 134 out of 640 reviews
Rating 4 - Poor. 43 out of 640 reviews
Rating 2 - Terrible. 20 out of 640 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, amenities
Nice small hotel. Good bed and good breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for the centre of Reims. Perfect one night stop over en route to the Euro tunnel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking very safe -no where to park when you arrive to book in -breakfast good -
Stayed 3 nights in Sep 2025
Verified

8/10 Good

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was sufficient for our stay. Cute boutique hotel with a good breakfast. Rooms were clean, although a little tired and in need of an update.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Zeinab

Liked: Cleanliness, staff & service, room comfort

Great staff

Very friendly and helpful staff . Great access to view points
Stayed 1 night in Aug 2025
Verified

8/10 Good

Sophia

Liked: Cleanliness, staff & service, room comfort
Nice hotel in the city Center. Quiet and a very nice, small, clean room. Amazing that it was so calm and quiet in the Center!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service

Satisfactory

Visiting family, ideal location, small pleasant hotel.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Niki

Gorgeous period building in Reims centre- hidden gem. Visited for over 30yrs
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel in a perfect location for everything. Our room was cleaned daily and although not the biggest we have stayed in was fine, only downside would be no air conditioning but a powerful fan was supplied. Staff were helpful and friendly.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Sherrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Crystal is a quiet haven only five minutes walk from the train station. The property is very clean and I love the terrace in front. The staff is wonderful, and I recommend the breakfast! Thanks for a great stay in Reims!
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Not expensive so don't expect frills or a big room or air conditioning - but it is good value for money. Great central location yet set behind the main drag in Reims so quieter as a result. Very friendly staff.
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Nancy

Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. The photo online was deceptive! The room was totally unacceptable. The hotel was set back between 2 buildings. The desk clerk referred us to a sister hotel when we refused the room. It was BAD!
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

mold

super moldy rooms
Stayed 8 nights in Apr 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has historic charm--like the quaint lift. It is in a great location in Reims on a lively pedestrian street close to sights and connections. It is across the street from an underground city parking service. There are a variety of restaurants for all budgets in the area (but make reservations for the better ones). The breakfast is good if you want something substantial, otherwise there are a couple coffee shops down the block. We stayed in November and it was quiet. Some may find the old hotel a bit cramped a worn here and there, but the TV and plumbing worked well and the beds were comfortable.
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Epaminondas

Disliked: Cleanliness, property conditions & facilities, room comfort

Reims Hotel Crystal

The price was not value. A triple room, which could hardly fit two persons. Sticky and very hot atmosphere with no air conditioning or air circulation system. No extractor in the bath either. One had to open the window giving straight access from the roof to the room - very risky, but no chance to get some fresh air. Service was helpful with a dehydrator, bur room overall very disappointing for that price range. OK 3-star, but that room is not suitable for 3 persons.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très agréable, hôtel bien confortable avec toute option (chauffage pour l’hiver et clim pour l’été), salle de bain très propre. Petit déjeuner buffet très varié. Rien à redire. Séjour très agréable. Merci à toute l’équipe. Je recommande
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Amenities
Chambre petite et les lit grincent au niveaux des pieds. De plus pour un trois étoiles il manque un plateau de bienvenus, bouilloire thé café sucré et bouteille d'eau. Sinon tres bien placé proche du marché de Noël et centre ville restaurants
Stayed 1 night in Dec 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities
Chambre petite mais impeccable
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Kaloyan

Disliked: Cleanliness, amenities
Il y avait de la moisissure dans toute la salle de bain. Sur le site c’est indiqué des chambres insonorisée, or on entend tout.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Protection du matelas du lit trop petite et s’enlève toute la nuit, douchette de la douche défectueuse et support non stable qui ne la maintien pas. Très déçu.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Cécile

Disliked: Cleanliness, amenities, property conditions & facilities
Chambre très petite, surtout avec un troisième lit pas nécessaire vu que nous étions 2…salle de bain vétuste et pas très nette, plafond en décomposition, serviettes de bain minuscules et très fines.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities, room comfort
Frokost var dårlig. Trist bufet uspiselig eggerøre
Stayed 5 nights in Sep 2025
Verified

4/10 Poor

Lars-Peter

Disliked: Property conditions & facilities, room comfort
Kallt dåligt rum
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Nicolas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir !

Chambre deguelasse avec des poîls dans les draps et une veille couverture comme couvre lit
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Barry

Disliked: Cleanliness, amenities, property conditions & facilities
De foto's van het Hotel lijken veelbelovend, tot je de kamers in het echt ziet. Onze kamer was extreem vuil, haar en kruimels overal. Ook in het bed was het nog vol met haar van andere mensen. Op de wc-bril waren ook nog schaamharen terug te vinden. Toen we het personeel aanspraken, hadden ze beloofd onze kamer te kuisen, maar hebben enkel de lakens gedaan zoals ze voor elke kamer doen. Nadien zijn we nog eens gaan klagen en werd er wederom niets gedaan. Het personeel bleef gewoon 'het spijt me' zeggen. Alsof ze het gewoon zijn en zelfs niet meer luisteren. Ook zag ik de vrouw van de receptie, die zich ook bezig hield met het opruimen van het ontbijt, een stukje stokbrood van een gebruikt bord terug tussen het "verse" stokbrood leggen... Echt geen aanrader, en zeker niet voor de prijs die ik betaald heb... Vermijd dit hotel als je toch een minimum aan netheid/hygiëne wenst.
Stayed 2 nights in Sep 2025