Great staff, Always helpful. A little loud from others closing doors and some traffic noise.
The hotel is very close to the train and bus station. Easy walk to the old town and the tourist areas.
The hotel was not really accessible to a person in a wheelchair although the hotel info led me to believe that it is and I had specifically requested such an accommodation in advance. According to the Orbitz's site, I should have been notified in advance by the hotel if the accommodation was not possible but I wasn't. The front desk staff who handled the situation, when I checked in, was more concerned about covering for their error and lack of communication than acting quickly to resolve the problem while my party was waiting. Eventually she found a bigger room that at least allowed the wheelchair to roll in. Very disappointed by the slow response and unfriendly manners of the staff! The value for what I got was not worth the trouble. I will not stay here again!
Excellent service but daily cleaning service could use some improvements. I am spending 100+ days in hotels every year and expect drinking glasses to be replaced with clean ones and floor to be vacuumed.
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