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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property
Hotel in Sylvan Lake with free breakfast and a fitness center

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Indoor pool
Lobby
Lobby
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi

Explore the area

View in a map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Place, Sylvan Lake
    ‪2 min walk‬
  • Place, Sylvan Lake Provincial Park
    ‪5 min walk‬
  • Place, Sylvan Lake Marina Bay
    ‪9 min walk‬
  • Airport, Red Deer, AB (YQF-Red Deer Regional)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

King Room - Lake Front

  • Sleeps 2

King Room with Jetted Tub - Non-Smoking

  • Sleeps 2

Queen Room with Two Queen Beds

  • Sleeps 4

Queen Room with Two Queen Beds - Lake Front

  • Sleeps 4

Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking

  • Sleeps 4

Queen Room with Two Queen Beds and Accessible Walk In Shower

  • Sleeps 4

About the neighborhood

Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake places you within a 10-minute stroll of Sylvan Lake and Sylvan Lake Provincial Park. This 72-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Sylvan Lake - 2 min walk - 0.1 miles
  • Sylvan Lake Provincial Park - 5 min walk - 0.3 miles
  • Sylvan Lake Marina Bay - 9 min walk - 0.5 miles
  • Lakeside Go Karts and Mini-Golf - 9 min walk - 0.5 miles
  • Landmark Cinemas Sylvan Lake - 5 min drive - 1.3 miles

Getting around

  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Snake Lake Brewing Co - ‬5 min drive
  • ‪Timber Coffee Co. - ‬16 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Sun of a Beach - ‬5 min walk

About this property

Best Western Plus Chateau Inn Sylvan Lake

Hotel in Sylvan Lake with free breakfast and a fitness center
At Best Western Plus Chateau Inn Sylvan Lake, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Lobby
Prairie Moon Inn Sylvan Lake
  • Pool
  • Hot tub
  • Breakfast included
  • Waterslide
8.6 out of 10, Excellent, 713 reviews
$94 nightly
The price is $103
Dec 30 - Dec 31
Total with taxes and fees
Prairie Moon Inn Sylvan Lake

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Frequently asked questions

What is there to do near Best Western Plus Chateau Inn Sylvan Lake?

Guests enjoy the hotel's walkable location in Sylvan Lake based on their ratings, and it's within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park. You'll also find Lakeside Go Karts and Mini-Golf and Sylvan Lake Marina Bay less than a mile away.

How much does it cost to stay at Best Western Plus Chateau Inn Sylvan Lake?

As of Dec 29, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Chateau Inn Sylvan Lake on Dec 30, 2025 start from $112.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Chateau Inn Sylvan Lake?

Yes, self parking is offered for free at the hotel.

Does Best Western Plus Chateau Inn Sylvan Lake have a casino?

No, Best Western Plus Chateau Inn Sylvan Lake doesn't have a casino.

Will I find an indoor pool at Best Western Plus Chateau Inn Sylvan Lake?

Yes, this hotel has an indoor pool along with a hot tub.

Is Best Western Plus Chateau Inn Sylvan Lake good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include pillowtop mattresses.

Does Best Western Plus Chateau Inn Sylvan Lake have a hot tub?

Yes, this hotel has a spa tub.

Does Best Western Plus Chateau Inn Sylvan Lake feature a restaurant that includes a breakfast menu?

Best Western Plus Chateau Inn Sylvan Lake offers free full breakfasts each morning though there is no restaurant.

Will Best Western Plus Chateau Inn Sylvan Lake allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Chateau Inn Sylvan Lake though service animals are welcome.

Does Best Western Plus Chateau Inn Sylvan Lake have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Plus Chateau Inn Sylvan Lake?

The closest major airport to Best Western Plus Chateau Inn Sylvan Lake is Red Deer, AB (YQF-Red Deer Regional), which is 22.1 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Best Western Plus Chateau Inn Sylvan Lake?

No, there aren't any guestrooms with balconies at Best Western Plus Chateau Inn Sylvan Lake.

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1002 reviews
Rating 8 - Good. 261 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was polite but maybe not used a person of colour. 😂
Stayed 2 nights in Sep 2025

10/10 Excellent

Mohammad Zafar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Sep 2025

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Warren

Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Stayed 1 night in Sep 2025

8/10 Good

RACHEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent one night stay until breakfast... when not only was a guest allowed to bring a dog into the breakfast area but allowed to eat off the table. Im a big dog owner and that is unacceptable and unhygienic. I did bring it to the front desk attention who were there at the time.....just unacceptable. I wonder what health and safety would have to say???
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Check in was awesome staff was very welcoming.
Stayed 1 night in Sep 2025

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service
Our stay was okay. The only issue I had was after we left. I realized on the drive back home that I had left my phone charger and cable plugged in beside the bed. I called the hotel as soon as we get home and explained exactly where it was. They took my number and said they would get back to me as soon as possible. Two days later, after hearing nothing, I sent an email directly to the hotel explaining the situation. It has now been a week and no response. Not a big deal in the overall trip; but customer service is lacking. Such is life.
Stayed 2 nights in Sep 2025

10/10 Excellent

Keifer

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for a wedding. Was a wonderful hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but would have liked a coffee maker in the room
Stayed 1 night in Sep 2025

8/10 Good

Narges

Stayed 1 night in Sep 2025

8/10 Good

Rupinder

Traveled with family
Liked: Cleanliness
Complimentary breakfast was not upto the mark. Short of supply found on one of the mornings.
Stayed 2 nights in Sep 2025

10/10 Excellent

rattnes, calgary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great
Stayed 1 night in Sep 2025

6/10 Okay

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Sylvan Lake - clean room and pool and hot tub were nice. We arrived a little early 2 pm as opposed to the 4 pm check in. Room was ready but clerk quoted an additional $30 to take early - no thanks 😟
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were Awesome 💥
Stayed 1 night in Sep 2025

8/10 Good

Tracy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been coming to this hotel for years. You can’t beat the location. Pet friendly They made the breakfast area bigger and put in a latte machine. They now use real cutlery and crockery and not paper plates. They also added shampoo, conditioner and body wash in the bathrooms fastened to the wall. Which is a lovely touch. Sadly they took the coffee maker out of the room and although they have free coffee down stairs I liked the coffee maker in the room to make coffee whilst I was getting ready on a morning. Just a nice thing for me that I missed. Bathroom Was clean and had soft towels. Beds comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sheryllou

Stayed 1 night in Sep 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Freddy, Calgary

Stayed 1 night in Sep 2025

10/10 Excellent

Mahtab

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Colleen

Traveled with group
Liked: Staff & service, amenities
No early check in without a 30.00 fee, even 20 minutes before check in time of 4pm.
Stayed 2 nights in Sep 2025