MarePineta Resort5.0 out of 5.0
Recent guest reviews
We booked the 5* hotel as a treat on our honeymoon. When we were shown our room I was very disappointed at the standard of the room, it was no nicer than a Premier Inn. We noticed no bins in the rooms. No tea and coffee making facilities. But what spoilt our stay was the fact the rooms had NO soundproofing. We were woken up every night of our stay with people coming in at night, watching tv, having sex etc. I was gutted. Also woken up in the mornings with guests above us flushing the toilets etc. This is just not on with a 5* hotel to not have BASIC sound proofing. I spoke on 3 different occasions to the reception to be told there was nothing they could do. Seeing how upset I was and on honeymoon. There was no real apology. We were told on our arrival if you ut the do not disturb sign on, the room wont be entered and you can take 5 Euros off your bill at the end to not have your room cleaned. We did this, it was still cleaned. So we put the no cleaning sign up the 2nd day... it was STILL cleaned. We had a do not disturb sign on one evening for the maid to walk in on us. The hotel itself is beautiful, the beach and food first class. But the rooms and customer service were a massive let down. We left a day early as I was tired from sleepless nights. I have emailed twice and been ignored, sent 2 Facebook messages. Once of them replied to resend the email. of which I replied to... for it to still be ignored! This ruined our stay and the fact no one could be bothered to make our honeymoon special just confirmed we would never return here. If the matter was dealt with professionally we would have upped the rating. But a ruined honeymoon and awful customer service is the memories we take away from here.
Yes the staff are friendly and appear professional. But some major gaps in basic knowledge of hotel services and local area. Pool service, safety and clear up almost non existent. Lovely rooms, it's been very nicely refurbished. Management just really need to pull the service together before it's great potential is wasted. NB... insisting that staff wear full suits in crazy heat does not fool guests into thinking they are professional. Perhaps it rather hinders their productivity and makes guests feel uncomfortable?
We loved our stay!! The hotel is beautiful, close to the beach, big garden , nice pool , tennis courts and very very kind staff always there to help. You can have lunch and dinner at the beach with delicious food, the umbrellas are well separated which on this beach is definitely a plus !! The room was in Villa Regina which is not renovated like the central part of the hotel but still nice. Pets are welcomed and also treated as guests themselves with a little guide to amenities for them. We would stay again and recommend the stay to anyone
We booked three large rooms as we were travelling with children and grandchildren. The rooms were excellent, near to each other as requested. Very professional staff at the reception desk, great householding/cleaning services, very well organised staff in the restaurant and the beach and swimming pool area.....only one bartender ( Samuel ) is a trained professional, the three others could double sales if they would open their eyes. The cushions at the swimming pool needed renewal but this would happen in August....Italians then start their traditional hollidays. Although the quality of the food served is on a high level, some more variation would be welcome, as we stayed for ten days. It is a very good thing that chef Ribaldone stept away from deep frozen food and opts for fresh, local dishes, but some "fiore di latte", " Buratta", scampi etc like in the old days would be welcome. As we visited the hotel the first time in 1993 we can compare.....the new management brought the hotel at its highest level now, especially if and when the one or two mentionned little details are improved.
The first time i have returned since new owners took over and thankfully standards ate maintained. The best beach in the resort is wonderfully relaxing with comfortable beds and plenty of room, unlike most of the other private beaches in the area. We took 3 rooms for my family of 3 generations and we all found the accommodation good although the rooms could do with more storage as drawer space is limited. Not much room for toiletries in the adequate bathrooms. The grounds and swimming pool are excellent and well maintained. The food has been superb with great choice and carefully designed and executed dishes. What really makes this stay special is the wonderful staff who are helpful, friendly and charming. We first came here in 1982 with my first son of 2 and now here with my children and granddaughter of 21 months and it is as if time has stood still. Wonderful times!
The best location to enjoy long weekend in a beatiful Resort. High quality, friendly service, very good location. Tasty breakfast, and nice pool possibilities next to the sea shore. Mayby not the best option to families with small kids.
Had a blast staying at the resort! The breakfast was super good and the staff was super kind and helpful. We spend our days at the pool, just enjoying the beautiful view.. Everything with the hotel was amazing, will defintly come back!
Had the most amazing time at MarePineta Resort. First of all it was so beautiful, very nice architecture and a pool area which was super nice, never wanted to leave! Super easy access to the beach as well. The staff was amazing, everyone was so helpful and kind and we had the best possible service during our entire stay. Very generous breakfast buffét, and super nice room with everything you could wish for. Thank you, we will come back!
Had the best couple of days in this beautiful hotel. Big and light rooms, super friendly and helpful staff and beautiful areas including the pool and outside sitting sections. The breakfast was equally amazing as the rest of the hotel. 5/5!
the staff was very pleasant but not very helpful.They didn't know of any restaurants nearby even though there was one about 100 yards away and they didn't know the name of the street they were on. A "4 star restaurant should at least have a coffee maker in the room. Nothing redeeming about this place
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Private beach
Located in Milano Marittima, MarePineta Resort is a leisurely stroll from sights such as Museum of Salt and Minigolf Centrale. This 152-room, 5-star hotel welcomes guests with 2 restaurants, a private beach, and an outdoor pool. It's in central Cervia and also close to Cervia Town Hall and Piazza Garibaldi.
Start your day off right with a free buffet breakfast. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, quench your thirst with a drink at the bar/lounge, and chat with other guests at the free manager's reception.
All of MarePineta Resort's 152 rooms are recently renovated and have an array of amenities, including minibars, safes, and phones. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Rooms also include desks.
Guests of MarePineta Resort enjoy a private beach, an outdoor pool, and a children's pool. Self parking is offered for EUR 18 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a fitness center, outdoor tennis courts, and free WiFi in public areas.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 231 reviews