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DoubleTree by Hilton Resort & Spa Marjan Island

5.0 star property
Luxury resort on the beach, with 7 outdoor pools

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Resort & Spa Marjan Island

Indoor pool, 7 outdoor pools, free cabanas, pool umbrellas
View from room
Terrace/patio
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • On private beach
  • Breakfast available
  • Room service

Explore the area

Map
Marjan Island Boulevard, Ras Al Khaimah
  • Al Hamra Mall
    ‪6 min drive‬
  • Al Hamra Golf Club
    ‪8 min drive‬
  • Al Hamra Marina and Yacht Club
    ‪10 min drive‬
  • Sharjah (SHJ-Sharjah Intl.)
    ‪47 min drive‬

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Room options

View all photos for Club Suite, 1 King Bed, Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Suite, 1 King Bed, Kitchenette

  • 969 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Beach Access)

View from room

Club Room, 2 Queen Beds (Beach Access)

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

View from room

Club Room, 2 Queen Beds

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Seafront, Beach Access)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed (Seafront, Beach Access)

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Balcony

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-in Shower)

Standard Room, 1 King Bed, Accessible (Roll-in Shower) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Roll-in Shower)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

View from room

Standard Room, 1 King Bed, Balcony

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Suite, 1 Bedroom

  • 732 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Garden View

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Garden Access)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Garden Access)

  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family 3 Bedroom Private Beach Villa

Family 3 Bedroom Private Beach Villa | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family 3 Bedroom Private Beach Villa

  • 9689 sq ft
  • Sea view
  • Sleeps 8
  • 6 King Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Garden View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, Garden View

  • 498 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Royal Suite, 1 Bedroom, Sea View

Royal Suite, 1 Bedroom, Sea View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Royal Suite, 1 Bedroom, Sea View

  • 700 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Sea View

  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room, Multiple Beds, Sea View

  • 688 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Sea View

  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, Multiple Beds, Sea View

View from room

Club Room, Multiple Beds, Sea View

  • Sea view
  • Sleeps 6
  • 3 King Beds and 1 Large Twin Bed

View all photos for Family Room, Multiple Beds, Garden View (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room, Multiple Beds, Garden View (Deluxe)

  • 968 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 732 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Ras Al Khaimah

Located in Al Marjan Island, DoubleTree by Hilton Resort & Spa Marjan Island is within a 10-minute drive of Al Hamra Mall and Al Hamra Golf Club. This 723-room, 5-star resort welcomes business and leisure travelers with 7 outdoor pools, a private beach, and a full-service spa. It's centrally located in Ras Al Khaimah, connected to a shopping center,7.4 mi (11.9 km) from Al Hamra Marina and Yacht Club, and also 8.6 mi (13.9 km) from Dreamland.
View more Resorts in Ras Al KhaimahOpens in a new window

What's nearby

  • Al Hamra Mall - 6 min drive - 4.7 miles
  • Al Hamra Golf Club - 8 min drive - 5.0 miles
  • Al Hamra Marina and Yacht Club - 10 min drive - 7.4 miles
  • Dreamland - 13 min drive - 8.7 miles
  • Al Manar Mall - 23 min drive - 18.6 miles

Getting around

  • Dubai Intl. Airport (DXB) - 59 min drive

Restaurants

  • ‪The Lobby Lounge DoubleTree by Hilton Resort & Spa Marjan Island - ‬2 min walk
  • ‪Salt - ‬8 min walk
  • ‪Waldorf Astoria Ras Al Khaimah - ‬6 min drive
  • ‪Al Marjan Restaurant - ‬9 min walk
  • ‪La med - ‬3 min drive

About this property

DoubleTree by Hilton Resort & Spa Marjan Island

Luxury resort on the beach, with 7 outdoor pools
DoubleTree by Hilton Resort & Spa Marjan Island features a private beach, a full-service spa, and 7 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 300 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include a nightclub, an indoor pool, and a children's pool.
Guests can expect free WiFi and 42-inch flat-screen TVs. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Balconies or patios, MP3 docks, and sitting areas are also available. Change of towels is available on request.
A private beach, an outdoor tennis court, and a health club are featured at the resort. 7 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, Filipino, French, German, Hindi, Italian, Russian, Spanish

Similar properties

Exterior

Mövenpick Resort Al Marjan Island

  • On private beach
  • Pool
  • Spa
  • Kids pool
8.8 out of 10, Excellent, 118 reviews
The price is $218
includes taxes & fees
$191 per night
May 20 - May 21
Mövenpick Resort Al Marjan Island

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 30 km
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 95 for adults and AED 47.50 for children
  • 14 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • Snack bar/deli

Restaurants on site

  • Al Marjan
  • Brasserie
  • Lobby Lounge
  • Sho Fee Rooftop lounge
  • Vespa

Things to do

  • 18-hole adjacent golf course
  • 7 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Motor boating
  • Nightclub
  • Outdoor padel court
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (3,520 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AED 150.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 95 for adults and AED 47.5 for children
  • Airport shuttle fee: AED 300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

DoubleTree Hilton Marjan
DoubleTree Hilton Marjan Island
DoubleTree Hilton Marjan Island Ras Al Khaimah
DoubleTree Hilton Resort Marjan Island Ras Al Khaimah
DoubleTree Marjan Island
Hilton Marjan
Hilton Marjan Island Resort
Marjan Hilton
Marjan Island DoubleTree
Marjan Island Resort
DoubleTree Hilton Resort Marjan Island
DoubleTree by Hilton Resort Spa Marjan Island
Doubletree By Hilton & Marjan
DoubleTree by Hilton Resort Spa Marjan Island
DoubleTree by Hilton Resort & Spa Marjan Island Resort
DoubleTree by Hilton Resort & Spa Marjan Island Ras Al Khaimah

Frequently asked questions

Will I find all-inclusive options at DoubleTree by Hilton Resort & Spa Marjan Island?

DoubleTree by Hilton Resort & Spa Marjan Island has all inclusive rates that come with all meals included.

How much does it cost to stay at DoubleTree by Hilton Resort & Spa Marjan Island?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Resort & Spa Marjan Island on May 5, 2025 start from $139.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at DoubleTree by Hilton Resort & Spa Marjan Island?

DoubleTree by Hilton Resort & Spa Marjan Island provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What's there to see around DoubleTree by Hilton Resort & Spa Marjan Island?

This resort is situated in Al Marjan Island, close to Al Hamra Golf Club, Al Hamra Mall, and Al Hamra Marina and Yacht Club.

Will I be able to park at DoubleTree by Hilton Resort & Spa Marjan Island?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking and electric car charging are also available for guests.

Is there a spa available at DoubleTree by Hilton Resort & Spa Marjan Island?

Spa is the resort's spa and services include hot stone massages, deep-tissue massages, couples treatments, and body wraps.

Does DoubleTree by Hilton Resort & Spa Marjan Island feature a casino?

No, DoubleTree by Hilton Resort & Spa Marjan Island doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Resort & Spa Marjan Island?

Yes, this resort has an indoor pool along with 7 outdoor pools.

What will couples enjoy most about a stay at DoubleTree by Hilton Resort & Spa Marjan Island?

There are many amenities for couples at this resort, including a private beach and 7 outdoor pools plus some guestrooms feature private pools.

Does DoubleTree by Hilton Resort & Spa Marjan Island have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does DoubleTree by Hilton Resort & Spa Marjan Island have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Resort & Spa Marjan Island has 14 restaurants, and serves buffet breakfast each morning for a surcharge.

Does DoubleTree by Hilton Resort & Spa Marjan Island allow pets to stay for free?

No, pets and service animals aren't allowed at DoubleTree by Hilton Resort & Spa Marjan Island.

Does DoubleTree by Hilton Resort & Spa Marjan Island have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to DoubleTree by Hilton Resort & Spa Marjan Island?

The closest major airport to DoubleTree by Hilton Resort & Spa Marjan Island is Ras al Khaimah (RKT-Ras al Khaimah Intl.), which is 26.9 mi away (30 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is around 27.8 mi away.

Are there rooms with balconies at DoubleTree by Hilton Resort & Spa Marjan Island?

Yes, every guestroom at DoubleTree by Hilton Resort & Spa Marjan Island comes with a balcony with some featuring sea or garden views.

Does DoubleTree by Hilton Resort & Spa Marjan Island have a wedding venue?

There are wedding services available at DoubleTree by Hilton Resort & Spa Marjan Island if that's in your vacation plans.

DoubleTree by Hilton Resort & Spa Marjan Island Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 224 out of 553 reviews
Rating 8 - Good. 187 out of 553 reviews
Rating 6 - Okay. 72 out of 553 reviews
Rating 4 - Poor. 41 out of 553 reviews
Rating 2 - Terrible. 29 out of 553 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vladimirs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice beach, clean rooms, helpfull staff.
Stayed 9 nights in Dec 2024

10/10 Excellent

Erica

Stayed 14 nights in Jan 2025

6/10 Okay

David

Disliked: Staff & service

Poor experience overall

I stayed over the busy new year period; but, for the price charged for the room snd my stay, the experience felt more like a factory or a busy airport than a 5* premium hotel. This was not a 5* experience. The bedroom had been cleaned before arrival but not checked - I discovered damaged curtains and the body-wash bottle was empty in the shower. It took an age for my luggage to be brought to the room. The front desk clerk at check out was mechanical in her attitude. Poor experience overall - lacked any personal touch.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks a lot 👍

Its an amazing resort , staff are very friendly, pools are big with a lot of activities
Stayed 3 nights in Dec 2024

2/10 Terrible

Muhammad Luqman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with a wonderful staff!
Stayed 8 nights in Dec 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

Really spacious and comfortable room. We have stayed many times as good choice of food and entertainment options on site and nearby. No need to drive anywhere once parked.
Stayed 3 nights in Nov 2024

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

abbas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Ihab

Stayed 2 nights in Sep 2024

6/10 Okay

Tanveer

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Sep 2024

6/10 Okay

Mohammed, Birmingham

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to give a big thankyou to all the hard working staff members that help make this hotel run. The restaurant staff, the house keeping staff the engineering staff the maintenance staff, all such hard working people. I would like to mention one name Mr Aye Min, this young man was so helpful and kind. Everyday he would check on the room, to see if we needed anything. He did a great job cleaning our room. It's just made our stay comfortable. Now let's get to the food,,,, absolutely average, breakfast was nice, as you would find in all hotels. Lunch and dinner where Big disappointment. I stayed for 10nights and I could honestly say I only enjoyed the food for 4 nights. The chef wasn't very approachable because I saw him having a discussion with a German customer who was also complaining about the food, the chef was very rude with the way he responded. The kids club, the Waterpark I would give 10/10.
Stayed 10 nights in Aug 2024

2/10 Terrible

Basma

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dzmitry

Stayed 5 nights in Jul 2024

10/10 Excellent

SARAV

Stayed 2 nights in Jun 2024

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Avoid!

Food selection is poor throughout the day. All inclusive package runs from noon to midnight only. Icing on the cake: would not let us bring a nanny during daytime unless we paid for her access (as if she would use the pool, beach, etc). Manager threatened to call police over this. I have never felt so unwelcome at any hotel.
Stayed 3 nights in Jun 2024

8/10 Good

Anand

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

all inclusive package

I had taken a all inclusive plan for this stay. The drinks were not premium. Asked for a banana for the baby, one oytlet said go to another, another said go to another. Asked for ginger ale at the bar, said it is over and need to get it from another bar.
Stayed 1 night in May 2024

8/10 Good

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in May 2024

10/10 Excellent

Humaid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Overall good hotel, with some strong downsides.

All the beers you will drink here will be hot, you can’t get an ice bucket with the beers, even by paying about 100 usd per day for each family member on the so called all inclusive package - it is all inclusive with no food options in the pool or bars. Also, people o. The bar does not know the ingredient quantities for the drinks, which means you get a different flavor on each drink. You can’t get a beer, drink or even soft drink before noon time. This means you will get up early to try to get a chair by the pool or beach and till noon you can’t have drinks for the usd 100 (the so called all inclusive). So enjoy your time on one of the strongest hot areas of the planet without drinks till noon.
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveler

Not a 4-5 star hotel

The hotel is okay if you are just looking for a cheap getaway, but from a 4-5 star hotel I expected better things. The quality and choice of food and drink was really poor. If I had known then I wouldn’t have paid for all inclusive as it was a massive waste of money. All the bars and entertainment close early too which was disappointing. It wasn’t dirty but I wouldn’t say the hotel was entirely clean either. Table service is slow at all food times and plates/cutlery still wet and felt unhygienic.
Stayed 1 night in Feb 2024

6/10 Okay

Islam

Traveled with family
Liked: Cleanliness, room comfort
Food quality was poor at breakfast & dinner and limited options. Restaurants staff aren’t professional.
Stayed 2 nights in Jan 2024