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Club Raro Resort

3.0 out of 5.0

Recent guest reviews

My expectations of having a nice quiet holiday break were extremely impeded by the construction work every day except Sunday right outside our room. Had we known we would not have stayed here. After flying all night and not sleeping and awake all day all we wanted was to have some sleep after we got to our room. Sleep was impossible. The construction noise made it impossible anyway. After asking to upgrade as we didn’t want to complain About the noise the extra $ was enormous. Our itinerary showed a tennis court hire but that’s what they’re building on. The pool was so cloudy and murky we didn’t want to risk catching anything. We didn’t know the water wasn’t treated until after I’d drank a few glasses from the tap & had violent stomach cramps. The beds were shocking with springs sticking into us constantly. Not wanting to consume power as on an island, chickens and birds were always in our room. After having to turn on the a/c on the 4th day, it was so loud & vibrated badly so off it went. I think the room floors need a really good clean as they were very dirty under foot. The only thing we enjoyed were the staff who were always nice. We would not stay here again.

When Club Raro first opened in the 1990's it was probably fine. However, since then it appears to have had little or no maintenance and the whole place is shabby, tired, unclean, untidy, uncared for, uninspired and any other "un" you can think of. The staff are friendly but seem totally oblivious to the inadequacies of their working environment. Birds and chickens are allowed to roam the dining area landing where they will and doing what birds do. The pool didn't appear to be cleaned or the water checked the whole time we were there. Snorkelling equipment and reef shoes (free to club guests) had seen better days. Food from the dining room was average at best. Windows didn't open in the bedroom and didn't close in the bathroom. If you wanted fresh air in the room you had to leave the sliding door to the room open giving you no security and allowing the local wild life, i.e, coackroaches to enter along with the feral chickens which roamed freely everywhere. Our stay on Rarotonga was supposed to be one of the highlights of a round the world trip. We were very disappointed to have been recommended this beach resort by STA and would never recommend that anyone stays there. We have stayed in better "back-packer" hostels. If you needed to use the laundry facilities then you were in for a real treat because you got to see a side of Club Raro that many didn't as you had to go behind the façade of this inadequate beach resort to access it. You know what is said about railways seeing the worst aspects of any town well this is also true of people venturing around the back of Club Raro to visit the laundry. Utter chaos rarely seen anywhere but in the Third World. All in all not an experience to be repeated.

As we were staying close by we checked it out for dinner. Dinner on sunday night was a tropical buffet facing the stunning ocean vista, a truly memorable view. We enjoyed a exciting cocktail of the day and settled in for a very relaxing and enjoyable evening. The steaks cooked on the BBQ were of an excellent quality and cooked to perfection as requested. The meat was accompanied by a generous variety of freshly prepared tropical salads. The meal was extremely satisfying and coupled with a beautiful tropical environment was truly magical. Thanks Club Raro for an evening that will stay fondly in our memories for a long time. New Zealanders Clive and Denice Bartleet

Kia orana , I stayed with friends at club raro for 7 nights and enjoyed everyday even with the rain and wind that we encounted 6 out of 7 days, there was still plenty to do and getting out on the scooters in the rain was a blast!!! I was able to go on the koka lagoon tour and quad bike tour 5+ rating for both activitys the tour guides were absolutely amazing. The food around the island was great and not badley priced. I have to give the biggest shout out to the staff at club raro ( Aunty Lou, daisy and Joane) you made my holiday you always were so friendly and helped us out were either needed even on those raining morings I was greeted with the biggest smiles so how could I not enjoy my day 😊. Without out a doubt meeting and making friends with locals was my highlight I will back sooner rather than later I hope. Oops forgot to say my flight was cancelled and the team at club raro were amazing making sure we were well looked after. Meitaki Maata.

I spent a total of 16 nights at Club Raro. Generally, it met my expectations. It would be a two star property by Canadian or United States standards. The property is located close to Avarua and the clockwise and anti clockwise bus stops in front of the resort. Muri Beach and Lagoon is a short bus ride away. The staff are friendly and helpful. My room was ok. The bed was comfortable. However, the shower in the bathroom is very small. They also need to do a better job in cleaning the room and especially the bathroom. The airconditioner was very noisy. The grounds around the property are neatly kept with many native plants etc. However, I was disappointed in the size of the pool; it is very small. The lounge chairs are old and not very comfortable. There is a nice terrace overlooking the lagoon-ocean. It was a nice spot to view the whales that were breaching. I found the food at the restaurant to be quite good. Be aware that food is very expensive in the Cook Islands. They have a Happy Hour from 4-6 at the pool bar. Be aware that you cannot drink the tap water in your room; they need to have free drinking water available. In regards to Wifi, I purchased a data plan from Blue Sky but there is no hot spot at this property; you need to walk a short distance to a nearby resort.

We really enjoyed our time in Club Raro- if you're after something that is money well spent then Club Raro is a great place to stay. The staff were very welcoming and always made sure you were looked after. We ate in the resort nearly everyday and really enjoyed the food, the continental breakfast is also very nice! We stayed in a lagoon front room where we could see the ocean from our bed. The rooms also have air-con and a fan to help stay cool. The resort has a pool and plenty of room to relax and enjoy the sun. Being only a 20min walk from town was handy too. Yes the resort is a little tired in places but the staff do a fantastic job in keeping it clean and tidy. The only downside is that there isn't a sandy beach out front but the resorts provides plenty of rock shoes so you can still swim out front, and its not too far to a nice beach anyway. Would give it a 3.75 rating- definitely above average and not too expensive. Thanks Club Raro :)

The resort staff were helpful although at times not attentive and forgot our orders. Overall it was an ok stay. The room we had was fairly dated and the air con pretty loud. There was some renovations which may improve the quality of the resort overall. The swim up bar is novel but small. It was close to Avarua which was good for the airport and the Saturday market.

We spent 5 nights, poolside rooms are unclean, totally no tea and coffee facilities, linen needs to be upgraded, bath towels old and worn, and the pool was totally D grade. However if you're on a budget- Club Raro is for you! Handy to town and the staff were amazing and extremely warm and gracious. For an Australian owned property you should be ashamed!

We stayed 5 nights and there where good aspects of the resort, but unfortunatly the condition of our room was shocking. In my view I think these rooms should be closed down, and have a complete makeover, some of the rooms obviously have been done, so I hope that they continue. Our room had a connecting door to the next unit, that we could hear every word, showering etc. When the neighbours put the light on, it shone right into our room through the gaps around the door. Will let the photos show how bad our room was. We should have said something, but we did'nt like to complain, as the staff where lovely, especially Lindsay at the reception. Our beds where comfy, and when it did quiet down we got a good sleep.

Resort was basic but had everything you needed and would expect in a small resort. Was tidy and clean. Staff were friendly and helpful. Unfortunately I didn't get the wake up call that I had booked which was rather frustrating as I could have missed my flight. Luckily I woke up anyway. When I mentioned it at reception when checking out they laughed and said "oh dear, sorry about that". Wasn't overly impressed with the way that mistake was handled. Apart from the wake up call drama my experience at Club Raro was pretty good. Most of the staff were very friendly and helpful.

Ara Tapu Rarotonga

Hotel highlights

  • Free parking
  • Onsite dining
  • Private beach
  • Outdoor pool

Located in Avarua within a short walk of Beachcomber Pearl Market, Club Raro Resort is within a mile (2 km) of Cook Island Christian Church. This 3-star resort has 62 guestrooms and offers a private beach, an outdoor pool, and free self parking. In the historical district, the resort is also close to Para O Tane Palace and Cook Islands Library and Museum.


Dining

Enjoy dining at one of 2 onsite restaurants including Palms Restaurant, which specializes in fusion cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

The 62 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. 20-inch TVs are available for entertainment, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Refrigerators, coffee makers, and ceiling fans are other standard amenities.


Property features

At Club Raro Resort, guests enjoy a private beach, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for NZD 44.00 per person roundtrip. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include WiFi in public areas, express check-out, and a terrace.

Room options

Poolside Room

Queen 1 | Sleeps 4

Lagoon Front Room

King 1 | Twin 2 | Sleeps 2

Studio Apartment

Queen 1 | Queen 1 | Sleeps 4

Self Contained Standard Unit

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

61% of guests recommend this hotel

Total of 229 reviews