Club Raro Resort3.0 out of 5.0
Recent guest reviews
Great place to stay. Our whole family loved staying here. Great restaurant and bar. Thank you to the all the staff who ensured that all our needs were met. Management staff were very professional and efficient - booking needs were confirmed without any hassles. Loved the 4 bed house which was the hub for all family members (who stayed in other rooms) to meet at each day and night lol. Thank you CLUB RARO. p.s. sorry for the very late review (nearly a year later!) but I thought that I had already posted one last year :(
We had booked the room through booking.com and realized we had made a mistake with out check in/out day. We called them up and they sorted it out for us quickly and kindly! When we arrived they were friendly and welcoming. During our stay my boyfriend asked me to marry him and the ladies in reception were so incredibly helpful and excited for us! They gave us a voucher for 6 free drinks to help us celebrate, Which we quickly made use of! The beach out front is a bit rocky and rough but nothing a quick bus ride down the road can't fix! On the last night we stayed in and decided to get some food at the resort, my partner ordered the seafood bar snacks, I know it wasn't on purpose but something wasn't cooked properly or wasn't stored properly and he ended up with a rough round of gastro. Not a fun way to spend the last day/night. None the less it was an amazing trip and I would definitely go back!
Cons - Construction starting every morning but Sunday the week we were here, right outside our room :( No coconuts at the bar, asked four days in a row Room was noisy, basic and the springs were just about through the mattress The most expensive and unreliable wi-di on the island, if you are staying here get a Bluesky prepay pack Pros - the staff were friendly, the front desk ladies were all amazing, and honestly pulled the rating of this property from a 2 to a 4 - its a2.5/3 star resort with great reception staff. We would come again, its a bit like school camp, but if you get a scooter and explore all day you'll love it
Stayed in a garden standard room adjoining room to another friend. Garden is a generous description. Would only stay here again with a beachside room. Poolside would be unpleasant, too. Pool is TINY and we booked in here for two reasons: swim up bar and reef right on the edge of the resort. The tiny pool is a turnoff but having snorkelling on the doorstep is great. They have quality snorkelling equipment, too. Room was clean, staff were the best part of our stay. I truly enjoyed talking with them and they embodied the Cook Islands hospitality I thought was a tourist mask, but no, lovely ladies every one of them.
The facilities a bit tired, the staff are A 1 very lovely and helpful. Disappointed after checking in midnight and the morning was woken with construction site outside the bedroom. Every day except Saturday work began at 7 am, so not sleep ins noisy all day so could not just have a siesta when you felt like it. Disapponted that no-one told us they were building outside our room.
Although the food served at the restaurant is really good, the staff managed to get our orders wrong on four separate occasions. That being said, if you're looking for peace, quiet,and tranquility the Club Raro Resort is the place to go. The wonderful staff at the will make you feel right at home the moment you arrive. The sunset views over the lagoon from the seating on the terrace is a beautiful sight, and the steps down to the water's edge makes access to the lagoon easy. If you're lucky, you'll be able to spot whales from your vantage point. If you're in the mood for adventure, someone from the team will hook you up recommendations and reservations for the array of things to do on the island. And they'll even arrange for transfers, if needed. A stay here is highly recommended.
Kia Orana Club Raro - thank you for a 4th lovely visit with you and especially for the surprise welcome on our arrival - very much appreciated!! Again we thoroughly enjoyed the warm hospitality, very clean lagoonfront room, very good room service (thank you Rau for taking such good care of us), great outlook and especially the whale sightings!! Nice swimming in the lagoon. Great cocktails!! Ideally located for walking into town as well as the bus at the door. Enjoyed sharing in your Constitution Celebrations - such energy and passion!! Till we meet again. Kia manuia Meitaki ma'ata.
Got there early morning, checked in easily. The breakfast has tropical food served, pawpaw is always present, not much for bananas though. No traditional breakfast on the buffet/menu. Rooms are clean, the beds are a bit hard i can feel the spring. Towels are white which is good.. the pool is a bit small for such a big place. But the beach is just a few step away.plenty of beach shoes available to borrow.
We stayed in a lagoon room for seven beautiful nights. This resort has been around for some time now , being a three star you get all that is required for having a good time. The food is of good quality and although the service is a little slow we were generally happy. The resort is close to the main town centre which has all you can wan't for your special holiday.
Can't speak highly enough of Club Raro!!! The staff were absolutely wonderful - so friendly, helpful, and good fun. The Resort itself had everything we needed and had on our wish list. The food was top quality and sooo yummy!! Can't wait to go back next year!!
Reviews from Trip Advisor
61% of guests recommend this hotelTotal of 218 reviews