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Club Raro Resort

3.0 out of 5.0

Recent guest reviews

we enjoyed our 5 night stay at Club Raro, very friendly staff. Was a little disappointed with the poolside room but requested an upgrade to an apartment the next morning. Resort is a little tired, could do with a renovation. Can't wait for the new rooms to become available soon.

On arrival we could not get the aircon to work called reception this was sorted straight away. Lovely relaxing stay, we were lucky enough to be upgraded to a poolside view room! Loved how the room was surround by trees and plants. Friendly staff & walking distance to town.

We enjoyed our week at Club Raro and were lucky to be upgraded to a lagoon view room with a beautiful view. The resort is quite tired in places, but it doesn’t pretend to be more than it is. Our room was a good size for two of us with a basic standard of fitout. The bed was large and comfortable. The fridge worked, but had seen much better days. It would have been nice to have a mirror, other than the one in the bathroom. In the partly refurbished bathroom the hand basin unit was quite new and very good except for the lack of a soap dish, which saw the soap sticking to the glass unit surface. The shower taps and shower head looked and worked as if they had been there since the resort was opened in 1995. The bathroom could have used a couple of hooks to hang clothes on. We had a problem one night with guests partying near our room until nearly 2 am. This was quickly addressed when we complained. A downside of the resort is that the rooms face onto public areas, where people are likely to congregate and become noisy. The staff were all very friendly and lovely, but housekeeping was a bit hit and miss. One day we returned to find no towels in our room, and another day only bath towels and no hand towels. We tried the tropical breakfast on our first morning and found it very basic and poor value for $21.00. We had a couple of other meals at the resort, notably the chowder and the Sunday grill. They were delicious and good value. For fish and chips and burgers we recommend the Game Fishing Club about five minutes’ walk to the west. Avarua, with its wider selection of eating places is about half an hour’s walk or a five minute bus ride away.

Room comfortable, housekeeping was less than perfect, had to remind them ro makeup room and to replace bathroom towels. Pool and surrounding deck in serious need of an upgrade. Gardens were cery pleasant. View from gardens was perfect.

I wouldn’t say this is the fanciest of places to stay while here in Rarotonga but it’s definitely a magical place, walking down the path to the swim up bar slash pool and over looking onto the beach crystal clear waters to the sea now that’s priceless!!!!! Loved staying here with my family, travelling with 7 adults and 7 kids there was so much room for them to be kids and not disturb the peace. Our room was small but great size for a small family 2 adults and either one or 2 kids as it had a nice big king bed and 2 singles. Rooms serviced daily. The highlight for me was the staff!!!!! Aunty Lou was such a blessing!!! Great fun and hooked us up with some good deals for rental cars etc. all the staff were really nice which made it so much more cooler to stay Food was pretty good nothing fancy just good portions if you don’t feel like going out for dinner

We stayed at Club Raro for 5 nights in January 2018. We had a poolview room - can get a little loud at night if there are people out having fun by the pool, but it didn't bother us. The room was simply furnished with a queen and twin bed. We asked for a safe for our room and was no problem. The staff was friendly and accommodating. There was a TV (only a few channels), hot water pot with instant coffee, teas and sugar. A small refrigerator. The morning breakfast (included in our stay) was a basic tropical breakfast with fruits, breads, pancakes, juices, coffee - we were fine with that, but a made to order breakfast was also an option. We enjoyed our stay at Club Raro and we would stay there again! A $10 pitcher of beer was also very reasonable ☺ Bus stop was rigjt outside the resort. Bike and scooter rental was also available. They don't have a beach, its more coral and you can walk down the stairs to get in the water - reef shoes are available to use or definitely bring your own. The snorkeling was good!

Very good for the price! We stayed in one of a family rooms which is at the back of the hotel and it feels like almost you are staying at someone’s backyard. It’s quite basic not a fancy accomodation but we loved our stay!!! Simple breakfast but it was always enough choice. Daily room service, cocktail pool bar was a treat! All staff was very helpful and friendly. Restaurant food was good but nothing to write home about so to speak. The only downside of all the service I can remember they were burning garden waste at the back , so when our aircon decided to stop working it was quite hard to breathe if you open windows which you will because it’s so hot. They rectified the aircon problem promptly when we mentioned it though. So thumbs up for the service again!

Resort is looking tired and lacks those few finishing touches that would elevate it a notch. Air con and fans in rooms are loud and bathrooms are small. Rooms are a good size for two or three but tight for a family of four. Staff are generally friendly and helpful but levels of service vary considerably with some appearing completely disinterested. Bar staff were clearly desperate to close the pool bar by 9pm each day regardless of the number of guests still around. Pool is small but is ok when the hotel is not full except that at times (usually happy hour) it was overrun by the friends and family of hotel staff which makes it uncomfortable for paying guests. The food was reasonably good quality but the menu lacked imagination and did not vary.

We went down for a drink and snack at the pool bar. Food and drinks were good. The pool was a bit dirty. The staff were nice and they didn't mind us using the pool even though we were not staying at the resort.

The air con in our room was SO loud, we couldn't sleep with it on - but we couldn't sleep without it as it was way too hot. The tropical breakfast is an absolute rip off. The steak dinners and pasta dishes were absolutely lovely, however. The cooked breakfasts I saw looked great. Room was basic but bed was huge. Shower head was broken, we had to bend down to half our height to use it.

Ara Tapu Rarotonga

Hotel highlights

  • Free parking
  • Onsite dining
  • Private beach
  • Outdoor pool

Located in Avarua, Club Raro Resort is a leisurely stroll from sights such as Bergman & Sons and Punanga Nui. This 3-star resort has 62 guestrooms and offers a private beach, an outdoor pool, and free self parking. It's in the historical district and also a short walk from The Perfume Factory and Wreck of the Matai.


Dining

Enjoy dining at one of 2 onsite restaurants including Palms Restaurant, which specializes in fusion cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

The 62 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. 20-inch TVs are available for entertainment, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Refrigerators, coffee makers, and ceiling fans are other standard amenities.


Property features

At Club Raro Resort, guests enjoy a private beach, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for NZD 44.00 per person roundtrip. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include WiFi in public areas, express check-out, and a terrace.

Room options

Standard Room, 1 Bedroom

Queen 1 | Twin 1 | Sleeps 3

Superior Room, 1 Bedroom, Lagoon View

King 1 | Twin 2 | Sleeps 2

Standard Studio, Annex Building

Queen 1 | Queen 1 | Sleeps 4

Basic Room, 1 Bedroom, Garden Area

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

61% of guests recommend this hotel

Total of 243 reviews