2/10 Terrible
Jane C.
Jan 1, 2024
What a hassle!
I reserved this property for 12/27-12/31, but when I arrived on 12/27 there were others staying at the house. Apparently it was double booked for that night. This was blamed on the VRBO booking software. The host kept saying "you can cancel without penalty" like he didn't care if we stayed there. We were in Durham for my daughter's wedding so had other things to attend too. The house was dusty and the floors were dirty and there was hair wafting around in the bedrooms. There was very little furniture in the bedrooms and no where to put clothes, etc. (Note the floor was dirty!!) Also there were several messages via the app about using the keypad to get in but apparently it has not worked for over a year. We had to use the lock box and keep the key in there. Inconvenient when there were multiple adults coming and going. Overall the attitude of the host was very off putting and this was a very anxiety producing experience. Can't recommend the property and doubt that I will book with VRBO again.
Jane C.
Stayed 4 nights in Dec 2023