Casa de Hacienda Su Merced

Family-friendly hotel with 2 restaurants connected to a shopping center in Puembo

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Deluxe Single Room | 1 bedroom, premium bedding, pillowtop beds, free minibar

2 restaurants, breakfast, lunch, dinner served; local cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Breakfast included
Parking included
Room service
24/7 front desk
Housekeeping

Explore the area

Calle Julio Tobar Donoso, Casa No. 12, 1 Km. Y de Puembo, Chiche Obraje, Puembo, Pichincha, P01000

University of San Francisco Quito Campus
‪13 min drive‬
Atahualpa Olympic Stadium
‪19 min drive‬
Quicentro Shopping
‪19 min drive‬
Quito (UIO-Mariscal Sucre Intl.)
‪16 min drive‬

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Room options

Romantic Triple Room, 2 Bedrooms

646 sq ft
Sleeps 5
1 King Bed and 2 Twin Beds

Royal Quadruple Room, 2 Bedrooms

646 sq ft
Sleeps 6
2 Queen Beds and 2 Twin Beds

Comfort Twin Room

377 sq ft
Sleeps 3
2 Queen Beds

Design Cabin

861 sq ft
Sleeps 4
1 King Bed and 2 Large Twin Beds

Deluxe Single Room

377 sq ft
Mountain view
Sleeps 1
1 Queen Bed

About the neighborhood

Puembo

Casa de Hacienda Su Merced places you 16 mi (25.8 km) from Quicentro Shopping. This 3.5-star hotel has 10 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and free self parking. It's connected to a shopping center in central Puembo and 14.7 mi (23.7 km) from Atahualpa Olympic Stadium.

What's nearby

University of San Francisco Quito Campus - 13 min drive - 7.7 miles
Atahualpa Olympic Stadium - 19 min drive - 13.0 miles
Quicentro Shopping - 19 min drive - 13.0 miles
Parque La Carolina - 19 min drive - 13.0 miles
General Rumiñahui Coliseum - 20 min drive - 12.8 miles

Getting around

Chimbacalle Station - 34 min drive
Mariscal Sucre Intl. Airport (UIO) - 39 min drive

Restaurants

‪La Casa de Rafa - ‬11 min drive
‪El Ensayadero - ‬11 min drive
‪Cañon Del Chiche - ‬11 min drive
‪Blend by La Birrería - ‬8 min drive
‪Al Forno - ‬3 min walk

About this property

Casa de Hacienda Su Merced

Family-friendly hotel with 2 restaurants connected to a shopping center in Puembo

Guests of Casa de Hacienda Su Merced enjoy access to free WiFi in public areas, meeting rooms, and conference space. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 15 per person roundtrip. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a business center, coffee/tea in a common area, and a library.

Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Dryers, free minibar items, and balconies are also available.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Pool
Hot Tub
Breakfast included
Spa

$121 nightly

Jul 1 - Jul 2

All taxes and fees included in total

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge) up to 12 km
Shopping center shuttle (surcharge)
Free secured, uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast available daily 6:00 AM to 10:00 AM
2 bars/lounges
2 coffee shops/cafes
2 restaurants
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Toriles

Things to do

Library
Playground
TV in common areas

Family friendly

Free supervised activities for children
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

1,076 square feet of conference space
Business center
Meeting rooms

Outdoors

Barbecue grill
Firepit
Garden
Outdoor furniture
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 accessible parking spaces
Accessible airport shuttle
Accessible shuttle
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Front entrance ramp
Handrails in hallways
Handrails in stairways
Lever door handles
No elevator
Tile flooring in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

1 floor
2 buildings
Banquet hall
Built in 1200
Colonial architecture
Designated smoking areas
Fireplace in lobby

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding

Bathroom

Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Towels provided

Food and drink

24-hour room service
Free bottled water
Free stocked minibar
Restaurant dining guides

Access via exterior corridors
Desk
Dryer
Electrical adapters
Free local calls
Heating
Individual decor
Individual furnishings
Laptop workspace
Phone
Safe
Separate sitting area
Window screens

Policies

Check-in

Check-in time starts at 4:00 PM

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

One child 8 years old or younger stays free when using existing bedding
Cribs/infant beds are available for USD 15.0 per day

Property payment types

Important information

Fees

Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

The charges below are included in your overall room price:

New Year's Eve gala dinner fee
Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 15 per person (roundtrip)
Crib (infant bed) fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 4:00 PM
Check-out: noon

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
Noise-free rooms can't be guaranteed.

Property is also known as

Hostería Su Merced

Hostería Su Merced Hotel

Hostería Su Merced Hotel Puembo

Hostería Su Merced Puembo

Casa Hacienda Su Merced

Casa Hacienda Su Merced Puembo

Casa Hacienda Su Merced Hotel

Casa Hacienda Su Merced Hotel Puembo

Casa De Hacienda Su Merced Ecuador/Puembo

Casa Hacienda Su Merced Puembo

Casa de Hacienda Su Merced Hotel

Casa de Hacienda Su Merced Puembo

Casa de Hacienda Su Merced Hotel Puembo

Frequently asked questions

Is free cancellation available at Casa de Hacienda Su Merced?

Casa de Hacienda Su Merced offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do around Casa de Hacienda Su Merced?

This hotel is located in Puembo within a short 1-minute walk of Chiche. You'll also find Paseo San Francisco and Scala Shopping Mall nearby.

Is parking available on site at Casa de Hacienda Su Merced?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Casa de Hacienda Su Merced include a casino on the premises?

No, Casa de Hacienda Su Merced doesn't have a casino.

Is there an indoor pool at Casa de Hacienda Su Merced?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Casa de Hacienda Su Merced?

There are many amenities for couples at this hotel, including 2 bars and a restaurant with al fresco dining plus some guestrooms feature fireplaces.

Does Casa de Hacienda Su Merced have a hot tub?

No, this hotel doesn't have a spa tub.

Does Casa de Hacienda Su Merced have a restaurant with a breakfast menu?

Yes, Casa de Hacienda Su Merced has 2 restaurants, and serves free full breakfasts each morning.

Does Casa de Hacienda Su Merced allow pets to stay for free?

No, pets and service animals aren't allowed at Casa de Hacienda Su Merced.

Does Casa de Hacienda Su Merced have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Casa de Hacienda Su Merced?

The closest major airport to Casa de Hacienda Su Merced is Mariscal Sucre Intl. Airport (UIO), which is 11.2 mi away (39 minutes by car).

Are there rooms with balconies at Casa de Hacienda Su Merced?

Yes, every guestroom at Casa de Hacienda Su Merced comes with a balcony with some featuring garden or mountain views.

Does Casa de Hacienda Su Merced offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Casa de Hacienda Su Merced.

Casa de Hacienda Su Merced Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

10/10 Excellent

David

Jul 24, 2024

Liked: Cleanliness

Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Traveled with partner

Mar 17, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is one of the most amazing places that I have ever stayed! The 400 year old farmhouse was stunning and the staff was warm, friendly, and just amazing!

Stayed 1 night in Mar 2023

10/10 Excellent

Pedro, Reno Nevada

Traveled with family

Oct 13, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice compound in the neighborhoods between the airport and the central district. Hook up with their driver Washington who will take you to all the places you want to go in and around town. Hotel staff is very accommodating and friendly. Property is 400 year old building surrounded by gardens.

Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Feb 27, 2019

Liked: Cleanliness, staff & service, room comfort

A work in progress. Right now, 3.5 stars.

This 400 year old property is in the process of being updated and beautified. The owner is working hard, but our bathroom shower still leaked. The grounds are vast and she is happy to show you around the yet to be rehabbed space. Quite interesting and quite a challenge. It is a high gated compound that we didn’t leave and without much around it. If you want it, dinner is $24 + wine. The owner cooks it herself. Good, but pricey.

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group

Feb 1, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

This historic hacienda and gardens were so peaceful. I enjoyed the intimacy of the dining room and the wonderfully prepared meals. The staff accommodated our schedule for meals and arranged taxi service to the airport. I thoroughly enjoyed my stay and recommend this unique hotel.

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Feb 1, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

May 31, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with customized care close to the airport.

Stayed 1 night in May 2018

10/10 Excellent

Susan

Aug 4, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite, comfortable, beautiful but away from city

We stayed here one night after flying into Quito at midnight. The Hacienda will pick you up from the airport at no charge. They contacted us as soon as we booked to ask about travel plans. The Hacienda is not in the city and the neighborhood is not great, but it is secure, beautiful, quiet and comfortable. The breakfast was included and very good. Wifi is available in the lounge area of the main building. It is 300 years old and the buildings and grounds are beautiful and relaxing. It's 45 minutes from Quito, 20ish from the airport.

Stayed 1 night in Jul 2017

10/10 Excellent

Sonia, California

Jun 2, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Charm

This was an absolute gem of a surprise. We had looked for a accommodation near Quito's international airport and arrived at a 400 hundred year old mansion with 4-foot thick walls! Hostess/proprietor Elizabet graciously settled us into a charming room with hand painted floral designs on the whitewashed walls and matching fittings. We asked for a tour: each room was unique with floral paintings, matching crochet covers, and one-of-a-kind antiques. The food was home made and nourishing and served in the authentic kitchen. Hot water bottles were placed in our beds (tho' the thick walls kept the rooms warm) and there were fresher fruit dipped in chocolate at our bedside! What more could one ask for?

8/10 Good

shrikant, fremont, ca

Jan 4, 2016

Liked: Cleanliness, staff & service, room comfort

nice hotel for overnight stay

Bathroom should be better . We had to take bath in an old bath tub and it was inconvenient with curtans clinging to your body and leaving no room to move about. Bath room shower area needs a redo. Breakfast is very good. Staff is very courteous. Even did my overnight laundry here.

8/10 Good

Ron, Canada

Sep 13, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location close to Quito airport

Stayed overnight on my way back to Canada. The hotel is a 400(?) year old casa de hacienda. Very nice place. Don't forget to duck in the doorways.

10/10 Excellent

Verified traveler

Aug 12, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michael, Gilbert, AZ

Jul 31, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Old Colonial Experience.

For our last night in Ecuador, we spent it here and are sorry we couldn't stay longer. The grounds are gorgeous and the buildings are restored old colonials. Dinner was great and the service excellent and helpful. A bit pricey, but worth it.

10/10 Excellent

Kathleen, California

Jul 30, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hacienda with WONDERFUL Staff!!!

We were so impressed with this Hacienda and Staff! What a perfect introduction to Ecuador! Erica greeted us as we drove up the leaf arched, cobble stone lane. She gave us a tour of the Hacienda, and saw to our every need! The grounds are immaculately groomed with flowers, vines, trees and roses. The Owner took some time to share some history of the Hacienda with us. Our room was clean, spacious and decorated to maintain the original flavor of this place. The food served in the main dining room was the best we have tasted! Margarita and Thalia, ( the Cooks and Servers) were a perfect blend of friendliness and professionalism! Washington, our taxi driver, gained our confidence immediatly! It was like visiting with a long-time friend! His relatives took us on a very enjoyable and personalized tour of Quito. Even though this Hacienda is close to the airport, it was sooo quiet. We will definitely stay here again!

8/10 Good

Anthony, Washington

Jul 26, 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful location

Don't pay attention to the "Free shuttle roundtrip" What that actually means is they will pay for a taxi to pick you up from the airport. However you have to pay for the taxi to the airport, and the hotel arranges the price for you (three times the going rate) The upside is our taxi driver was really nice and spoke some english. The grounds were beautiful and our room was incredible. They have no heating so the rooms are cold, but that is a small price to pay for the amazing bed, gorgeous furniture, and safe grounds 20 minutes from the airport. Their dinner (if you don't mind paying $19 a person) Is fantastic local cuisine. I would stay here again if I had a morning or night flight.

10/10 Excellent

Gypsy Roz, Atlanta

Jul 10, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and wonderful old hacienda

WE loved the Hacienda Su Merced. Only 15 minutes from the Quito airport. 350 years old, well maintained , great charming bedrooms, modern bathrooms, lovely gardens, perfect service, historical public rooms filled with antiques and a personal family history. You couldn't ask for more. Wish we had stayed 2 nights and chilled out.

10/10 Excellent

Verified traveler

May 26, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great atmosphere

I wanted to bring my wife to somewhere special that she would always remember. This hotel is just that. It's a very old hacienda that has a certain comfort for someone who enjoys classic architecture. There are many antiques adorning the grounds. Erika was a wonderful host, who took great pride, as she should, in this property.

8/10 Good

Verified traveler

May 26, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Terry, South Lake Tahoe

May 15, 2015

overpriced

While the property was a 400 year hacienda converted to a motel/rooms the property is extremely isolated - the cab driver was not even able to locate the property without several different turn arounds and arguing with his dispatcher. We arrived late in the evening and had an early flight out and while they offered a dinner - they overcharged greatly for the room and the meal. We had an early flight so a plastic bag with a banana, box of juice and some unknown meat type of packed sandwich was our "breakfast included".

8/10 Good

William, Santa Fe

May 6, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again in a heartbeat!

We stayed at the Hacienda before a trip to the Galapagos. There are so many wonderful antiques, it's like staying in a museum! I am told the Hacienda is 400 years old. the room was beautiful and came complete with a hot water bottle for anyone with cold feet (me)! the staff is lovely and Washington was a delight!

8/10 Good

Verified traveler

Mar 30, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great historical hotel. No tv, or AC/heater. Very rustic. A place to relax.

10/10 Excellent

Julio, Guatemala

Mar 24, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible facilities well preserved as a Hacienda

We stayed in this Hacienda Hotel because we needed to go very early to the airport. We looked in diferent sites and found this in Travelocity and booked two rooms with them. We arrived a little bit late at night 9 PM and they were expecting us. They showed the incredible facilities of a very well preserved Hacienda with lots of collectible artifacts and very nice stuff. We searched in the Internet for a Hotel near the Airport because we didn't want to go back to Quito and make the hour and a half trip, so we stayed in this hotel. The only thing I regret is not having enough time to enjoy the facilites because we leave the Hotel at about 4:00 AM for a very early flight back home. They even prepared breakfast for us at that time! Excellent attention and very nice and clean rooms.

10/10 Excellent

Randy, Minneapolis

Jan 5, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

A bit difficult to find, but a really nice place and worked well with kids (they have a nice game room)

8/10 Good

Don, Northern Virginia

Dec 23, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic hacienda only 20 minutes from airport

I found the Su Merced to be enchanting. When my taxi pulled into the drive I was met at the taxi by a hotel manager who addressed me by name and escorted my to my room. I was asked what I would like for diner and told that it would be ready in the dining room in 30 minutes. Internet is available in the main lobby area and I found that it worked well. The two foot thick walls of the hacienda limit the distance of the WiFi to the lobby area. The decor of the room made me feel like I was indeed in a charming, 400 year old hacienda. The view of Quito from the patio garden was stunning. I only wish I had booked for two day (or more) so I could better explore the area. After dinner I ordered a glass of wine and sat in the lobby updating emails and the such after two weeks in the Galapagos Islands. When I was done I was given a hot-water bottle - because the room I had was not temperature controlled. The hot-water bottle was warm all night. The manager ordered a 05:00 taxi for me and the owner was out to say goodby and thank me for staying at the hotel. In summary, keep in mind that this is a 400 year old hacienda; old wood doors and window shutters are not sound-proof. But it is only 20 minutes from the new International Airport (UIO) and I doubt that you can find a staff more attentive and willing to meet your needs. I haven't been anywhere where I felt more connected to Ecuador.

8/10 Good

Verified traveler

Dec 15, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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Casa de Hacienda Su Merced

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Photo gallery for Casa de Hacienda Su Merced

Reviews

Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Romantic Triple Room, 2 Bedrooms

Romantic Triple Room, 2 Bedrooms

View all photos for Royal Quadruple Room, 2 Bedrooms

Royal Quadruple Room, 2 Bedrooms

View all photos for Comfort Twin Room

Comfort Twin Room

View all photos for Design Cabin

Design Cabin

View all photos for Deluxe Single Room

Deluxe Single Room

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About the neighborhood

Puembo

What's nearby

Getting around

Restaurants

About this property

Casa de Hacienda Su Merced

Languages

Similar properties

San Jose de Puembo Quito Airport, an Ascend Hotel Collection

San Jose de Puembo Quito Airport, an Ascend Hotel Collection

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Casa de Hacienda Su Merced Reviews

Reviews

Excellent

9.4/10

9.2/10

9.4/10

8.8/10

10/10

Reviews

10/10 Excellent

David

David

10/10 Excellent

Margaret

Margaret

10/10 Excellent