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Sofitel Queenstown Hotel & Spa

5.0 out of 5.0

Recent guest reviews

What a weekend away. You never know what "lake views" means when you book a hotel, however the view from room 401 was truly incredible, unbeatable. The room was perfect. Clean and tidy. Staff were outstanding. The walk from Queenstown is uphill and is a good opportunity to burn off all the good food and drink in Queenstown! No complaints there. That view though! :)

One of the nicest hotels we have stayed at during a trip to Australia and New Zealand. First rate facilities (all clean and in working order), friendly staff and central location. Who could ask for anything more.

Quiet location, close to the Gondola. Room was spacious. Lift was out of order at night time, though staff was helpful to assist. Spa facility was average, expected much more for its price. Internal signage for in-house guest to access the gym/spa should be more prominent.

This is a great hotel in a great location. Service and assistance was exceptional. Attention to fresh towels both morning and for evening turn down was much appreciated and shows that they go the extra mile. The staff are particularly attentive, and the rooms clean and well appointed. This makes a visit to Queenstown a real treat. You are close to everything in the heart of town from this location.

Loved staying at this hotel. It is in the heart of the city. The room was clean and the bed was comfortable. It is walking distance from everything you want to see and do in Queenstown. Would highly recommend staying here!

Cannot fault our stay at the Sofitel. The staff were friendly and the small touches after room services were a nice little surprise. The manager hosted an Accor wine/cheese hour and he was more than accomodating and friendly. Good work.

Quiet location & yet very handy to all tourist attractions. Staff are all very friendly & helpful. Room is very nice, clean & spacious. Had breakfast at cafe, food was ok though could see understaffed. The club lounge was very ordinary so only utilised it once during the 5 day stay.

This is a nice hotel in a very handy central location close to all the activities of Queenstown. Easy stroll to restaurants, gondola, the lake etc. Room was clean and nice. We had a back room with only a view to the street at the back. Next time I would pay for a room at the front. Wifi worked well and the staff were all very friendly. Bathroom was great with a deep relaxing bath with a tv in the wall if that's your thing. We stayed as a family for only a few days. With only one child this room was fine for a few days, although for a longer period an apartment is a better option.

Okay it’s not cheap. BUT it’s worth it. The rooms are luxe and the beds are lik clouds. Staff are lovely and I love breakfast. This hotel breakfast is AMAZING! If you visit the beautiful Queenstown...stay here. It’s one of my favourite hotels. Thanks for having us!

We stayed at the Sofitel during January, high season, and were very pleased. terrific staff, well run, very clean, more of a boutique, wonderful location in town a few blocks from the water. The windows and door on balcony do open but the glass is sound-proof to keep noise out of the room. Also, black-out curtains helped a great deal, particularly in the summer when the nighttime hours are shorter. Hotel restaurants on the first and second floor are quite good as is the bar and lounge on the first floor. Note if you go into lounge next to the bar and if musicians are playing suggest you go completely into bar lounge and you can find a smaller room with a glass wall and door that is quieter if you wish to talk. The beds are quite good as is the TV and all the plugs, electronics, etc. Very well equipped and seemingly designed in a European model in terms of set up and design. Highly recommended with no reservations at all.

8 Duke Street Queenstown

Hotel highlights

  • Free WiFi and wired Internet in rooms
  • Onsite dining
  • Spa
  • 24-hour fitness center

Sofitel Queenstown Hotel & Spa places you next to Toi o Tahuna and Fear Factory Queenstown. This 5-star hotel has 82 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and a 24-hour fitness center. It's in central Queenstown and also a short walk from Underwater Observatory and Creative Queenstown Arts & Crafts Market.


Enjoy dining at one of 2 onsite restaurants including Left Bank Cafe/Bistro, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Continental breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


The 82 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect 32-inch LCD TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds sport pillow menus and down comforters, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Refrigerators, minibars, and espresso makers are also standard.

Property features

Guests staying at Sofitel Queenstown Hotel & Spa enjoy access to a full-service spa, a 24-hour fitness center, and a steam room. Valet parking is available for NZD 50 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include WiFi in public areas, 3 meeting rooms, and conference space.

Room options

Superior Room, Balcony (Juliet Balcony)

King 1 | Sleeps 3

Luxury Room, Balcony (Juliet Balcony)

King 1 | Sleeps 3

Suite, Balcony (Prestige Suite-Juliet Balcony)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 1581 reviews