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Located in Queenstown City Centre, Sofitel Queenstown Hotel & Spa is next to Toi o Tahuna and Fear Factory Queenstown. This 5-star hotel has 82 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and a 24-hour fitness center. It's in central Queenstown and also a short walk from Underwater Observatory and Creative Queenstown Arts & Crafts Market.

Dining

Enjoy dining at one of 2 onsite restaurants including Left Bank Cafe/Bistro, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a continental breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.

Rooms

The 82 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect WiFi, wired Internet, and 32-inch LCD TVs with satellite channels and DVD players. Beds sport pillow menus and down comforters, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Refrigerators, minibars, and espresso makers are also standard.

Property features

Guests staying at Sofitel Queenstown Hotel & Spa enjoy access to a full-service spa, a 24-hour fitness center, and a spa tub. Valet parking is NZD 50 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for NZD TBA. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include a steam room, WiFi in public areas, and 3 meeting rooms.

Highlights

  • Onsite dining
  • Spa
  • 24-hour fitness center
  • 24-hour business center

Sofitel Queenstown Hotel & Spa

Hotel Amenities

Room Amenities

Sofitel Queenstown Hotel & Spa offers 82 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Refrigerators and espresso makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

In-room wired and wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • LCD TV 
  • Separate sitting area 
  • Air conditioning 
  • Balcony 
  • Phone 
  • Bathrobes 
  • Private bathroom 
  • Free toiletries 
  • Jetted bathtub 
  • Rainfall showerhead 
  • DVD player 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • Hypo-allergenic bedding available 
  • Iron/ironing board 
  • Refrigerator 
  • Blackout drapes/curtains 
  • WiFi (surcharge) 
  • Minibar 
  • Pay movies 
  • Separate bathtub and shower 
  • Slippers 
  • Designer toiletries 
  • Turndown service 
  • In-room massage available 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Wired high-speed Internet access (surcharge) 
  • Satellite TV service 
  • Down comforter 
  • Pillow menu 
  • Espresso maker 

Hotel Amenities

Located in the mountains, Sofitel Queenstown Hotel & Spa enjoys a central location in Queenstown, close to the shopping district. Features include the signature wine bar, 1789 Wine & Jazz Lounge, The Cellar, Executive Boardroom, and the luxurious So SPA. French antique chic sits aside New Zealand’s sophisticated modern designs at this centrally-located boutique hotel. The hotel's lobby and lounge flow into a resplendent reception area, invoking the panache of Paris and warm hospitality inherent to any Queenstown stay.

This hotel also offers 279 meters of meeting facilities, valet parking and secure covered parking, both for a surcharge, and many other facilities, such as babysitting and a hair salon. WiFi is available in public areas and in all rooms (surcharge), guests receive 1 complimentary GB.

Guests can make use of the hotel's 24-hour fitness facilities, as well as a nearby fitness center. Boating, windsurfing, skiing, golf, and fishing are also available nearby.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Babysitting or childcare 
  • Number of floors - 6 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Conference space 
  • 24-hour fitness facilities 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Full-service spa 
  • Hair salon 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Turkish bath/Hammam 
  • Concierge services 
  • Luggage storage 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 3 
  • Multilingual staff 
  • Total number of rooms - 82 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Conference space size (feet) - 3003 
  • Conference space size (meters) - 279 
  • Ski storage 
  • Spa services on site 
  • Steam room 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 3 
  • Year Built 2005 
  • Number of restaurants - 2 
  • 24-hour business center 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Use of nearby fitness center (discount) 
  • Wedding services 

Internet

Available in all rooms: Wireless internet access ( NZD Complimentary 1 GB per day ), Wired internet access ( NZD Complimentary 1 GB per day )

Available in some public areas: Wireless internet access ( NZD Complimentary 1 GB per day )

Parking

Valet parking (surcharge)

Spa Services

An oasis of calm where body, mind, and spirit merge, So SPA was voted the World’s Best Hotel Spa by Travel + Leisure Magazine. So SPA’s take on well-being emphasizes balance and rejuvenation, utilizing exclusive French and New Zealand product ranges.

A dedicated team of international spa professionals deliver a premium range of therapies and invigorating signature treatments, such as the traditional Maori Greenstone Massage. All 5 well-appointed treatment rooms boast individual showers and steam rooms; the couples’ suite also features a cedar wood spa tub. The So SPA offers a new infra-red room as well as serene relaxation rooms. Guests are encouraged to further unwind following their treatment over a freshly brewed tea and healthy snack at the a discovery bar.

  • Spa tub in spa 
  • Massages 
  • Number of treatment rooms 5 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Body treatments 
  • Facial treatments 

Where to Eat

Left Bank Café - Inspired by the tradition of the artists, writers and philosophers who frequented the Parisian bistros in the Latin Quarter during the sixties, the Left Bank Café provides a delightful ambiance for breakfast, lunch or dinner. Executive Chef Stephane Postoyan is the talent behind the fresh café menu.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Nearby Things to Do

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Windsurfing nearby 
  • Rafting nearby 
  • Water skiing nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Free bicycles nearby 
  • Sledding nearby 
  • Snow tubing nearby 

Hotel Policies

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

Parking height restrictions apply

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 74 per stay.
  • Free cribs (infant beds)!

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: NZD 100.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for continental breakfast: NZD 29.90 per person (approximately)
  • Fee for in-room wireless Internet: NZD Complimentary 1 GB per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): NZD Complimentary 1 GB per day (rates may vary)
  • Fee for wireless Internet in public areas: NZD Complimentary 1 GB per day (rates may vary)
  • Airport shuttle fee: NZD TBA
  • Valet parking fee: NZD 50 per day (in/out privileges)
  • Rollaway bed fee: NZD 74 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel Name

  • Hotel Sofitel Queenstown
  • Queenstown Sofitel
  • Queenstown Sofitel Hotel
  • Sofitel Hotel Queenstown
  • Sofitel Queenstown
  • Sofitel Queenstown Hotel
  • Sofitel Queenstown Hotel And Spa
  • Sofitel Queenstown Hotel Queenstown

Pets

  • Pets not allowed (service animals welcome)

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.


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