The room and view were excellent although we had to substitute the first night because of repairs. The elevators were under construction and finicky. Staff were excellent
Location, fireplace and views were great. Bird poop on the sofa wasn’t.
Great location. 5 minute walk from city center. Great views of the lake and mountains. Excellant staff. Would highly recommend.
Great hotel, everything is new and the rooms are comfortable. Location is OK but not to close to town.
For the price we got and with basic breakfast included it was ok, it is not in middle town but is 5 minute walking! Besides it has free parking!!
We had a great experience at Peppers Beacon. The location was great--we could walk downtown, yet a little away from the noise. We had a garden-view 2BR but the hotel was right across the street from the lake so it was just a few steps if we wanted to see the lake. Very nice room for the money thanks to [...].
After driving up to the hotel and seeing the rooms, I was so excited after a long days drive and our first night in New Zealand from the US. The rooms and views and location are great. This could by no means though could make up for the worst night sleep I have ever had in any hotel room I have ever stayed in. The room we were in was adjoining to another suite. The guests in the room were so loud during the whole night and were also smoking (and the smoke literally was coming into our room under the adjoining door). I tried to repeatedly (at least 30 times and left 5 messages too) called the front desk, which I was told was staffed with with a special night time person. I understand that it's not the hotel's fault that the guest were loud, but it is their responsiblity to correct this action during the night. They were very polite the next morning when we checked out and was told they would email me and try to rectify the situation. Two weeks almost past and I had to call my online travel company I used and they finally gave me a 50% refund, which while is appreciated, does by no means make up for a lost nights sleep when you are on vacation. Do not stay here unless you want to take the change of hearing your neighbors.
Located in Queenstown City Centre, Peppers Beacon Queenstown is adjacent to Lake Wakatipu and within a 5-minute walk of Steamer Wharf. This 72-room, 4.5-star aparthotel has in-room conveniences like refrigerators, espresso makers, and flat-screen TVs.
You can sip a beverage at the coffee shop/cafe.
Each apartment is heated and has an array of amenities, including a refrigerator, an espresso maker, and a phone. Guests can expect to find free WiFi and a 32-inch flat-screen TV with cable channels and pay movies. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include an ironing board, a desk, and a wardrobe or closet.
At Peppers Beacon Queenstown, guests have access to free WiFi in public areas, a meeting room, and a terrace. Self parking is available for NZD 24 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury aparthotel include laundry facilities, local meal delivery service, and wedding services.
The room and view were excellent although we had to substitute the first night because of repairs. The elevators were under construction and finicky. Staff were excellent
Location, fireplace and views were great. Bird poop on the sofa wasn’t.
Great location. 5 minute walk from city center. Great views of the lake and mountains. Excellant staff. Would highly recommend.
Kia Ora, Thank you for your feedback! We are happy to hear you enjoyed the location and wonderful views of our hotel, and our friendly staff. We hope to welcome you back in the future. Kind Regards The Guest Relations Team
Thank you for your kind rating! Sincerely, The Peppers Beacon Team
Thank you for taking time to leave this comment. Kind Regards, Guest Relations Team
Great hotel, everything is new and the rooms are comfortable. Location is OK but not to close to town.
For the price we got and with basic breakfast included it was ok, it is not in middle town but is 5 minute walking! Besides it has free parking!!
We had a great experience at Peppers Beacon. The location was great--we could walk downtown, yet a little away from the noise. We had a garden-view 2BR but the hotel was right across the street from the lake so it was just a few steps if we wanted to see the lake. Very nice room for the money thanks to [...].
After driving up to the hotel and seeing the rooms, I was so excited after a long days drive and our first night in New Zealand from the US. The rooms and views and location are great. This could by no means though could make up for the worst night sleep I have ever had in any hotel room I have ever stayed in. The room we were in was adjoining to another suite. The guests in the room were so loud during the whole night and were also smoking (and the smoke literally was coming into our room under the adjoining door). I tried to repeatedly (at least 30 times and left 5 messages too) called the front desk, which I was told was staffed with with a special night time person. I understand that it's not the hotel's fault that the guest were loud, but it is their responsiblity to correct this action during the night. They were very polite the next morning when we checked out and was told they would email me and try to rectify the situation. Two weeks almost past and I had to call my online travel company I used and they finally gave me a 50% refund, which while is appreciated, does by no means make up for a lost nights sleep when you are on vacation. Do not stay here unless you want to take the change of hearing your neighbors.
Kia Ora, Thank you for taking the time to provide us with feedback from your stay at Peppers Beacon. We are happy to hear you enjoyed the location of our hotel, along with our wonderul gas fireplaces. I am sorry to hear however about your sofa being unclean, this will be adressed with our housekeeping team. Kind Regards The Guest Relations Team