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Shangri-La Hotel, Qingdao

5.0 out of 5.0

Recent guest reviews

This is another excellent Shangri-La Hotel. Everything from the moment of checking in till the moment of checking out, it had been a pleasant experience, smooth and professional. This may not be the newest Shangri-La. In fact some parts appeared a little aged. Nevertheless, every corner was well-maintained and clean. The staffs were helpful and friendly. Breakfast was lavish with numerous choices. It really takes a few days' stay with a few breakfasts to properly taste all the variety. And they were well prepared and tasty. This is the hotel to stay if price is not one's major concern.

Good pricing at the Horizon Club floor. Attention and excellent services. Credit has to be accord to Kenta Goto, Valley Wing Manager for his attention when at last minute in the late evening, I book another extra room. He personally waited till we were back late and he check in my guest without hesitation.

Shangri-La brings me a wonderful experience when I was in Qingdao. Keivn is very professional in the check-in work. The environment aroud Shangri-La is perfect. I would like to go back to this hotel next time in Qingdao.

Shangri-La is a comfort hotel with good service. John helped a lot in the front desk when we check in. Besides,this buffet here is delicious,the dessert is amazing. I really enjoy this trip in Shangri-La.

I'd like to compliment the Shangri-La Hotel Qingdao and it's staff. The hotel, rooms, facilities, restaurants were all great. The price was also very competitive. I have no hesitation to thoroughly recommend this hotel and I will be staying again. Special commendation to Dora Pan for being such a great help. Thanks.

We came back to this hotel again and am NOT surprised it offered us the same level of excellent service. The place we used frequently was the Horizon Club, which is a great place to relax and work. The HC team is second to none. This hotel exemplifies the notion of “Shangri-la hospitality”. For more detail, visit my previous reviews, which are still valid. Highly recommended.

I again enjoyed my pleasant stay at Shangri-La Hotel, Qingdao. Thank you Kiki Zhang, Vivian Wang and Gina Yo for the great service during my work at the business lounge. It did make my work and stay in Qingdao so much more comfortable.

Business travelers will appreciate this luxury hotel where kindness is natural , service is top of the art and location is absolutely the best Clean in every detail, efficient and people always ready to answer to every need Rooms are really quiet, temperature is the correct one and furniture is in perfect condition, wireless very good Asian style but very functional and updated

We stayed again at this hotel in April. After an absence of 1.5 years we were still remembered by people we met on our last trip; Grace Yu and Anny Zhang. It's nice to see that Anny has in the interim been promoted to the Front Desk Manager position. As in the past what makes the Shangri-La Qingdao standout is the service. Excellent throughout. On this trip I should mention Winine who was looking after our room. Very efficient, mention something once and she does not forget. Hard worker and I happened to walk into the room when she was cleaning; I found her scrubbing the shower glass walls, no shortcuts. What was really unexpected is a note in English detailing the work she did. Although her conversational English is not so good; her written English is on par if not better than housekeeping staff in North American hotels. It seems Shangri-La recruits students and they are very good. On this trip I must particularly commend Mr Zhang, the Manager of the restaurant where we had breakfast. He looked after us very well in spite of running around the entire restaurant to ensure all was going smoothly. He was very attentive and noted that we took honey with our breakfast and subsequently we always found honey at our table. He also makes an excellent cappuccino and fresh orange juice. The restaurant was at capacity but the food quality, ingredients, cleanliness and standard remained excellent. The only negative on this trip was our room. We stayed this this time at the Valley Wing and was pleased with the room. However of the seven nights we stayed; two nights the room was smoke filled. The cigarette smoke came in through the bathroom vent even though we were on a non-smoking floor. Mr Goto tried his best but was unsuccessful in locating the culprit. This happened on the first night and the last night of our stay. Mr. Goto left an air filtration machine in our room and with the windows opened the smell was reduced. I believe the hotel should be more firm in policing smoking on non-smoking floors.

As usual Shangri-la service and luxury level is always satisfying the expectation. smooth check-in and ready room with welcome fruit, nice sea view on the 18 floor. This hotel is connected to a big modern shopping mall as well which is very convenient. I’d recommend to have the lounge access as it’s on the top floor 20th with an amazing sea viewing. They have two views for the room (sea and mountain).

9 Xiang Gang Zhong Road Qingdao Shandong

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Shinan District, Shangri-La Hotel, Qingdao is adjacent to MixC Shopping Mall with other popular attractions like Olympic Sailing Museum within a within a few miles (5 km). This 5-star hotel has 702 rooms and welcomes guests with 3 restaurants, a full-service spa, and an indoor pool. Zhongshan Park is 2.4 mi (3.9 km) from this centrally located Qingdao hotel.


Enjoy dining at Shang Palace, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


All of Shangri-La Hotel, Qingdao's 702 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. 37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.

Property features

At Shangri-La Hotel, Qingdao, guests enjoy a full-service spa, an indoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 590 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a sauna, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

92.0% of guests recommend this hotel

Total of 2145 reviews