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Shangri-La Hotel, Qingdao

5.0 out of 5.0

Recent guest reviews

We stayed in an executive suite in the city wing of the Shangri-La. The location was good, right near Metro 3 but not in the old town. There were excellent shopping malls near by and it was quiet, despite being a conference centre. We had access to the executive lounge, where free food and drinks were served from 5.30-7.30pm, which was a nice perk. The breakfast was fancy but it was also very busy and the atmosphere was rather frantic. We had a huge room (1722) which could easily fit an extra bed as well as the king size double. The bathroom had lovely Occataine toiletries too. The City wing is older than the posher and more expensive Valley Wing, but we were happy were we were and still have a sea view.

I have frequently visited this beautiful coastal city - QINGDAO for business purposes and Shangri-la QINGDAO is my home away from home. I must admit that the services rendered to me have always been an exceptionally high standard. The hotel team is well trained and well motivated, especially the department managers always take the lead by setting a fine example for their subordinates to follow. The hotel team is full of drive and keen to learn. Always provides their guests with first class services, takes everything seriously, allowing no room for negligence. I have been deeply impressed with the team and the hotel management must be congratulated for a job very well done !!!

We enjoyed this hotel. Booked on Orbitz and it was easy-peasy. Lovely and impressive lobby and attentive staff. They even kept the typical Chinese line-cutters from cutting. The only hiccup was our initial arrival. We came in early and checked in, but our rooms weren't ready. They asked us to come back in and hour. We went out for lunch and came back well over an hour later - but there was significant confusion about whether or not they were finished cleaning one of our rooms. We ended up hanging out in one of the two rooms booked for 20 minutes while we waited. But then on the plus side, they gave us late check out (2PM) free. So, no harm no foul.

You'll never go wrong with the decision to stay in a Shangri-La hotel, wherever you go. As a first-time visitor in Qingdao, the hotel was the perfect hotel to stay with. Conveniently located next to Wusi subway station, it is easy to get around the city via subway or taxi, and to visit the Wusi square. The hotel is also right next to MixC, the biggest mall in the China where a mix of local and international shops and supermarket are. Service is impeccable as always, in all Shangri-La hotels. Aimee from Front Office checked us in. She was very professional and friendly to offer some local tips. We enjoyed club access on 23 July, all the staff made us feel very welcomed. If you have the extra budget, get club access to enjoy the waterfront view from level 28 during sunset hours - totally worth it with soothing live music and cocktails. Resident manager Francis was very helpful and friendly to help with our questions on the city too! Health Club and swimming pool are both very nice and not too crowded, located on level 4. Vincent was welcoming and showed us around. The hotel also have the popular Shang Palace for great Chinese food, The Flying Catch, a Mediterranean restaurant and a buffet restaurant for fuss-free dining options within. Overall, a great hotel in a good location with friendly staff throughout!

Excellent hotel and amazing staff. Always concern whit you and what you need in town. Specially Anny and her staff. If you need everything from stores or shops near by, just ask for help. Deserve the experience in Qingdao.

Luxury hotel with large rooms and beautiful gardens and water falls outside. Very good service with great restaurants in the hotel. Breakfast is amazing and with Hugh selection of great food Room was large and comfortable Service was excellent

Fantastic experience, too much was not possible, exceptionally friendly and helpful people, an absolute Diamond of a General Manager, Ms. S. Li, that was one extra star alone ! Good breakfast, room very clean and well appointed, the start to a very relaxing stay in Qingdao, and when i go back, no doubt in my mind where i'll be staying ! Thankyou for such a superb experience of how things can be done with a little attention to the details, wonderful.

We had a perfect stay. The room was immaculate, breakfast und snacks in the Valley Wing Lounge delicious. The staff did everything to make you feel looked after. Special thanks to Candy for her attentive servive. Everyone in the hotel made our stay so extremely pleasant.

I always enjoy my stay with Shangri-La Qingdao Horizon floor. Kenta-San as the residence manager he has a brilliant team. A few staff member i would like to credit include: Kenta-san himself (highly dedicated and responsible as always), Rachel, Crystal, Anne at Horizon club. From the housekeeping Ms. Linda Sun made sure my room was well kept. thanks to the wonderful team, I will always go back to Shangri-la Qingdao.

It is always great when a non-smoking room does not smell of smoke. It is also great when a hotel really looks like the photos in its website. Not so great when a hotel promises to borrow you a charger & it never comes

9 Xiang Gang Zhong Road Qingdao Shandong

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Qingdao City Centre, Shangri-La Hotel, Qingdao is adjacent to MixC Shopping Mall with other popular attractions like Olympic Sailing Museum within a within a few miles (5 km). This 5-star hotel has 702 rooms and welcomes guests with 3 restaurants, a full-service spa, and an indoor pool. Zhongshan Park is 2.4 mi (3.9 km) from this centrally located Qingdao hotel.


Enjoy dining at Shang Palace, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


All of Shangri-La Hotel, Qingdao's 702 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. 37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.

Property features

At Shangri-La Hotel, Qingdao, guests enjoy a full-service spa, an indoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 480 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a sauna, and an outdoor tennis court.

Room options

City Wing Deluxe Grand Room

King 1 | Twin 2 | Sleeps 3

Valley Wing, Premier Room

Full 1 | Twin 2 | Sleeps 3

Valley Wing, Executive Room

Full 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 1812 reviews