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Phoenix Resort Pyeongchang

3.5 star property
Family-friendly slopeside fun with 7 restaurants

Choose dates to view prices

Photo gallery for Phoenix Resort Pyeongchang

Flat-screen TV, table tennis, heated floors
Water park
Flat-screen TV, table tennis, heated floors
Kakao Friends Sky Suite | Living area | Flat-screen TV, table tennis, heated floors
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Pet friendly
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
174 Taegi-ro Bongpyeong-myeon, Pyeongchang, Gangwon
  • Place, Phoenix Park Ski Resort
    ‪1 min walk‬
  • Place, Phoenix Blue Canyon
    ‪3 min walk‬
  • Place, Yongpyong Ski Resort
    ‪47 min drive‬
  • Airport, Wonju (WJU)
    ‪58 min drive‬

Room options

View all photos for Standard Condo (20PY, Double bed or Ondol)

Standard Condo (20PY, Double bed or Ondol) | Down comforters, individually decorated, individually furnished

Standard Condo (20PY, Double bed or Ondol)

8.2 out of 10
Very good
(12 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Futon

View all photos for Euro-villa Royal (40 Pyeong)

Flat-screen TV, table tennis, heated floors

Euro-villa Royal (40 Pyeong)

  • 1420 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 1 Twin Futon

View all photos for Euro-villa Royal Suite

Down comforters, individually decorated, individually furnished

Euro-villa Royal Suite

  • Sleeps 6

View all photos for Suite Condo

Down comforters, individually decorated, individually furnished

Suite Condo

  • Sleeps 5

View all photos for Suite Condo (30 pyeong)

Fridge, microwave, dining tables

Suite Condo (30 pyeong)

7.4 out of 10
Good
(3 reviews)
  • 1067 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 1 Twin Futon

View all photos for Euro-villa Royal

Down comforters, individually decorated, individually furnished

Euro-villa Royal

  • Sleeps 6

View all photos for Euro-villa Royal Suite (50 Pyeong)

Flat-screen TV, table tennis, heated floors

Euro-villa Royal Suite (50 Pyeong)

  • 1779 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 Double Bed and 1 Twin Futon

View all photos for Standard Condo (Pet Friendly Room,Double bed or Ondol)

Down comforters, individually decorated, individually furnished

Standard Condo (Pet Friendly Room,Double bed or Ondol)

8.0 out of 10
Very good
(3 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

Down comforters, individually decorated, individually furnished

Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

10.0 out of 10
Exceptional
(2 reviews)
  • 1420 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for [Family Luxury] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

Down comforters, individually decorated, individually furnished

[Family Luxury] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

  • 1420 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for [Pet Friendly] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

Down comforters, individually decorated, individually furnished

[Pet Friendly] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

  • 1420 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Sky Royal Condo

Down comforters, individually decorated, individually furnished

Sky Royal Condo

  • Sleeps 4

View all photos for Suite Condo with Pet Room(Green building)

Down comforters, individually decorated, individually furnished

Suite Condo with Pet Room(Green building)

  • Sleeps 5

View all photos for Standard Condo With Pet Room

Down comforters, individually decorated, individually furnished

Standard Condo With Pet Room

  • Sleeps 4

View all photos for Sky Royal Condo With Pet Room

Living area | Flat-screen TV, table tennis, heated floors

Sky Royal Condo With Pet Room

  • Sleeps 4

View all photos for Sky Standard(Double or Twin bed randomly assigned)

Flat-screen TV, table tennis, heated floors

Sky Standard(Double or Twin bed randomly assigned)

8.8 out of 10
Excellent
(3 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

View all photos for Sky Suite_Randomly assigned A or B Type

Flat-screen TV, table tennis, heated floors

Sky Suite_Randomly assigned A or B Type

  • 1067 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

View all photos for Sky Standard Family

Flat-screen TV, table tennis, heated floors

Sky Standard Family

  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Sky Suite Family

Flat-screen TV, table tennis, heated floors

Sky Suite Family

  • 1067 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 2 Twin Futons

View all photos for Kakao Friends Sky Suite

Kakao Friends Sky Suite | Living area | Flat-screen TV, table tennis, heated floors

Kakao Friends Sky Suite

  • 1067 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

View all photos for Kakao Friends Sky Standard

Kakao Friends Sky Standard | Down comforters, individually decorated, individually furnished

Kakao Friends Sky Standard

  • 712 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Sky Suite Bunker

Sky Suite Bunker | Down comforters, individually decorated, individually furnished

Sky Suite Bunker

  • 1066 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for [Sledding for Two Package] Standard Room 66 sqm + Snow Village Admission (2) + Gondola Ride (2)

Down comforters, individually decorated, individually furnished

[Sledding for Two Package] Standard Room 66 sqm + Snow Village Admission (2) + Gondola Ride (2)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Futon

View all photos for [Sledding for Three Package] Standard Room 66 sqm + Snow Village Admission (3) + Gondola Ride (3)

Down comforters, individually decorated, individually furnished

[Sledding for Three Package] Standard Room 66 sqm + Snow Village Admission (3) + Gondola Ride (3)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Futon

View all photos for [Ski for Two Package] Standard Room 66sqm + Ski Lift & Rental 4 Hours for 2

Sledding

[Ski for Two Package] Standard Room 66sqm + Ski Lift & Rental 4 Hours for 2

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Futon

View all photos for [Ski for Two Package] Sky Standard Room 66sqm + Ski Lift & Rental 4 Hours for 2

Down comforters, individually decorated, individually furnished

[Ski for Two Package] Sky Standard Room 66sqm + Ski Lift & Rental 4 Hours for 2

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

[Pingu Pass for Two] Standard Room 66sqm + Pingu Pass (2): Snow Village Admission + Merch x3

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Futon

[Pingu Pass for Three] Standard Room 66sqm + Pingu Pass (3): Snow Village Admission + Merch x3

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Futon

View all photos for Sky Suite

Down comforters, individually decorated, individually furnished

Sky Suite

  • Sleeps 5

View all photos for Sky Standard

Down comforters, individually decorated, individually furnished

Sky Standard

  • Sleeps 4

View all photos for Sky Standard Family

Down comforters, individually decorated, individually furnished

Sky Standard Family

  • Sleeps 4

View all photos for Sky Suite Family

Down comforters, individually decorated, individually furnished

Sky Suite Family

  • Sleeps 5

View all photos for Sky Suite Bunker

Down comforters, individually decorated, individually furnished

Sky Suite Bunker

  • Sleeps 6

[2 Pax] Standard Condo(Double Bed Or Ondol)

  • Sleeps 2

[2 Pax] Suite Condo

  • Sleeps 2

[2 Pax] Royal Condo

  • Sleeps 2

[2 Pax] Royal Suite Condo

  • Sleeps 2

[2 Pax] Sky Royal Condo

  • Sleeps 2

[2 Pax] Standard Condo With Pet Room

  • Sleeps 2

[2 Pax] Sky Royal Condo With Pet Room

  • Sleeps 3

[2 Pax] Sky Suite

  • Sleeps 2

[2 Pax] Sky Standard

  • Sleeps 2

[2 Pax] Sky Standard Family

  • Sleeps 2

[2 Pax] Sky Suite Family

  • Sleeps 2

[2 Pax] Sky Suite Bunker

  • Sleeps 2

View all photos for Kakao Friends Themed Sky Standard

Down comforters, individually decorated, individually furnished

Kakao Friends Themed Sky Standard

  • Sleeps 3

View all photos for Standard Condo(Double bed or Ondol)

Down comforters, individually decorated, individually furnished

Standard Condo(Double bed or Ondol)

  • Sleeps 4

About the neighborhood

Pyeongchang

Phoenix Resort Pyeongchang is adjacent to popular attractions such as Phoenix Park Ski Resort and Phoenix Blue Canyon. This 756-room, 3.5-star hotel has ski-in/ski-out access, a golf course, and a water park.

What's nearby

  • Phoenix Park Ski Resort - 1 min walk - 0.0 miles
  • Phoenix Blue Canyon - 3 min walk - 0.2 miles
  • Odaesan National Park - 30 min drive - 18.8 miles
  • Yongpyong Ski Resort - 47 min drive - 31.3 miles
  • Woljeongsa Temple - 50 min drive - 27.4 miles

Getting around

  • PyeongChang Station - 19 min drive
  • Wonju (WJU) - 48 min drive

Restaurants

  • ‪Ondo - ‬2 min walk
  • ‪DEEP BURGER - ‬7 min walk
  • ‪온담 - ‬1 min walk
  • ‪청림 - ‬1 min walk
  • ‪Coffee Shop @ Phoenix Hotel - ‬2 min walk

About this property

Phoenix Resort Pyeongchang

Family-friendly slopeside fun with 7 restaurants
Phoenix Resort Pyeongchang features ski-in/ski-out access, a golf course, and a water park. You can take advantage of free parking, along with a ski shuttle for a fee. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include karaoke, a lazy river, and a gym.
Flat-screen TVs come with cable channels. Beds sport down comforters and bathrooms offer hair dryers. Other amenities include dining areas, refrigerators, and phones. Housekeeping is available on request.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.

Similar properties

Presidential Suite | Living area | 43-inch TV with cable channels, table tennis
Phoenix Hotel Pyeongchang
  • Spa
  • Waterslide
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 851 reviews
$71 nightly
The price is $78
Dec 11 - Dec 12
Total with taxes and fees
Phoenix Hotel Pyeongchang

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: KRW 39,000 for adults and KRW 25,000 for children
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • ABETO
  • CHEONGLIM
  • ONDAM
  • ONDO

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Downhill skiing
  • Ecotours
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Hiking/biking trails
  • Karaoke
  • Lazy river
  • Playground
  • Pro golf shop
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club (surcharge)
  • Dining table
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Living room
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Sports massages

Accessibility

  • Elevator

More

  • 28 floors
  • 3 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers morning and afternoon check-in hours. Guests who check in 11 AM-1 PM must check out by 9 AM. Guests who check in 3-11 PM must check out by 11 AM.

Renovations and closures

The following facilities are closed on Tuesday:
  • Sauna

Access methods

Staffed front desk

Pets

  • This property welcomes pets for KRW 60000 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 1 total (55 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KRW 39000 for adults and KRW 25000 for children
  • Pet fee: KRW 60000 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Phoenix Park Resort Condominium Pyeongchang
Phoenix Park Resort Condominium Bongpyeong
Phoenix Park Resort Condominium
Phoenix Park Condominium Bongpyeong
Phoenix Park Condominium
Phoenix Park Condominium Pyeongchang
Phoenix Pyeongchang Condominium Hotel
Phoenix Pyeongchang Resort
Phoenix Pyeongchang Condominium
Phoenix Resort Pyeongchang Hotel
Phoenix Resort Pyeongchang Pyeongchang
Phoenix Resort Pyeongchang Hotel Pyeongchang

Frequently asked questions

Is a free cancellation option available at Phoenix Resort Pyeongchang?

Phoenix Resort Pyeongchang offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Phoenix Resort Pyeongchang?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Phoenix Resort Pyeongchang on Dec 9, 2025 start from $55.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Phoenix Resort Pyeongchang?

This hotel is located in Pyeongchang, just steps from Phoenix Park Ski Resort and Phoenix Blue Canyon, and within a short walk of Phoenix Taegisan Country Club. You'll also find Phoenix Pyeongchang Luge Land and Phoenix Pyeongchang Cable Car less than a mile away.

Is there parking available at Phoenix Resort Pyeongchang?

Yes, covered self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Phoenix Resort Pyeongchang?

Spa services at the hotel include sports massages.

Does Phoenix Resort Pyeongchang include a casino on the premises?

No, Phoenix Resort Pyeongchang doesn't have a casino.

Will I find an indoor pool at Phoenix Resort Pyeongchang?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Phoenix Resort Pyeongchang?

There are plenty of amenities for couples at this hotel, including a bar, 7 restaurants, and ski-in/out access.

Are there hot tubs at Phoenix Resort Pyeongchang?

No, but this hotel does have a sauna.

Does Phoenix Resort Pyeongchang have a restaurant that serves breakfast?

Yes, Phoenix Resort Pyeongchang has 7 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Phoenix Resort Pyeongchang allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Phoenix Resort Pyeongchang for a fee of KRW 60000 per accommodation, per day. The property also provides food and water bowls.

Does Phoenix Resort Pyeongchang have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Phoenix Resort Pyeongchang?

The closest major airport to Phoenix Resort Pyeongchang is Wonju (WJU), which is about 22 mi away.

Are there rooms with balconies that I can book at Phoenix Resort Pyeongchang?

Yes, some guestrooms at Phoenix Resort Pyeongchang offer a balcony.

Phoenix Resort Pyeongchang Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 420 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 71 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

SEUNGHYUN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

전반적으로 좋지만 아쉬운 리조트

전반적으로 좋지만, 로비 직원들이 매우 협조적이지 않으며 대충대충 처리해줍니다.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조금 노후화 되었음에도 가성비, 시설에 만족
Stayed 2 nights in Aug 2025

6/10 Okay

SANGHYUN

Stayed 1 night in Aug 2025

10/10 Excellent

Inkyung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원분들이 엄청 친절해서 편안히 쉬고놀다 갑니다
Stayed 2 nights in Aug 2025

6/10 Okay

Inchul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Room comfort

대체로 만족 👍

어린 자녀가 있는 경우 묵기 좋은 숙소 인것 같습니다 ! 애들 놀거리도 리조트 안에서 다 해결할수 있었구요. 하루 워터파크 그리고 마무리는 루지랜드 ㅎ 산에 있어서 그런지 더운 여름도 조금 덜 덥고 시원한 느낌이었습니다. 다시 한번 찾아올것 같아요. 단점이라면 40평형 6인이 들어갈수 있는 방을 예약했는데 조금 빌라 외관이 헐어 있었어요. 안에는 그래도 깔끔하고 괜찮았어서 문제 없이 잘 지냈어요. 방 두개 중 하나에는 에어콘이 없어서 밖에 거실 에어콘을 키고 그 방까지 가도록했지만 그래도 잘만했습니다.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
dishes chopsticks spoons are not overall clean. bathrooms are also not clean. except those things, I was satisfied with phoenix.
Stayed 1 night in Jul 2025

6/10 Okay

kidu

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2025

6/10 Okay

jeonghwa

Traveled with family
Liked: Cleanliness

기본적인 룸 준비가 덜 되어 있었습니다.

예약할 때부터 연식이 있는 곳이라는 것을 알고 있었으며,그래서 리모델링이 된 룸을 선택하였습니다. 룸에 들어왔는데, 가장 기본적인 수건이 셋팅되어 있지 않았습니다. 그래서 문의 및 요청을 하기위해 전화를 들었으나, 수십번의 시도에도 연결되지 않았습니다. 결국에는 1층까지 내려가 대면으로 요청했어야 했습니다. 또한 다른 리뷰에서는 물이 3병 제공된다고 쓰여 있었으나, 이건 문의하지 않았습니다. 리모델링을 하였다고 들었는데, 수압이 너무 낮아서 샤워하기 불편했습니다.
Stayed 1 night in Jul 2025

8/10 Good

Kwansoo

Stayed 2 nights in Jul 2025

8/10 Good

Shin Ae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Everything is good except for cleaning

The room was not cleaned well. There was a lot of dust on the floor and there was a vacuum cleaner in the room, and the dust can was very messy. Still, there was no strange smell in the bathroom or room. The bed mattress is very uncomfortable. There was no kitchen, it was uncomfortable because I had to use tableware and wash the dishes. Nevertheless, this stay was good because of coin laundry rooms, convenience stores, water parks, and large lawns. It was nice to have several restaurants available.
Stayed 2 nights in Jul 2025

10/10 Excellent

JUNG YOUB

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

가족과 함께하기 좋은 리조트

숙소는 다소 좁았지만 애견동반도 가능하고 리조트안에서 모든게 가능한 가족과 함께 여름을 보낼수있는 최적의 리조트
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Stayed 3 nights in Jul 2025

10/10 Excellent

jinseok

Stayed 2 nights in Jul 2025

4/10 Poor

DongSik

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Wansoon

Traveled with family
Stayed 1 night in May 2025

10/10 Excellent

Hogyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

즉흥적인 평창 피닉스콘도 가족여행!

급여행이라 계획없이 출발한 여행이었눈데, 생각보다 너무 편안해서 만족도 120% 입니더. 토욜밤에는 7층 단체? 왔는지 정원 초과 아닌가 싶은데 밤 12시가 다 되어가는데 엠티 분위기. 함성과 노래방 단체 떼창?? ㅠㅠ 넘 시끄러워서 잠을 설쳤네요. 패밀리동에 단체 엠티라니. ㅠ 그거 말고는 다 좋았습니다. 겉모습은 약간 노후되었지만 실내는 굉장히 깨끗히 청소 되었고 수건 이불등 다 쾌적했어요.
Stayed 1 night in May 2025

10/10 Excellent

Jonghwan

Stayed 2 nights in Apr 2025

4/10 Poor

Rassendyll

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
poor and rundown facility, no bath towels supply
Stayed 1 night in Apr 2025

8/10 Good

HOOSIK

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Seoyun

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Seung Soo

Stayed 3 nights in Feb 2025

6/10 Okay

Jiwoon

Stayed 2 nights in Feb 2025

10/10 Excellent

junhyuk

Stayed 1 night in Feb 2025

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