Phoenix Hotel Pyeongchang

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Phoenix Hotel Pyeongchang

Presidential Suite | Living area | 43-inch TV with cable channels, table tennis
Garden
Down comforters, minibar, in-room safe, individually decorated
Party Suite | Down comforters, minibar, in-room safe, individually decorated
7 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
174, Taegi-ro, Bongpyeong, Pyeongchang, Gangwon
  • Place, Phoenix Park Ski Resort
    ‪1 min walk‬
  • Place, Phoenix Pyeongchang Luge Land
    ‪1 min walk‬
  • Place, Phoenix Blue Canyon
    ‪5 min walk‬
  • Airport, Wonju (WJU)
    ‪57 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior Double Room

7.8 out of 10
Good
(6 reviews)
  • 353 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • 353 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room (Slope View)

  • Resort view
  • 353 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Suite

  • Resort view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Party Suite

  • Resort view
  • 1419 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • Resort view
  • 1419 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

[Family Luxury] Club Suite (Suite + Superior Twin)

  • Resort view
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

[BABY Room] Modern Korean Style Superior Double with Baby amenities

  • 353 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

[Water Park 2 Tickets] Superior Double

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

[Water Park 2 Tickets] Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

[Water Park & Breakfast Package for 2] Superior Double

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

[Water Park & Breakfast Package for 2] Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

[Phoenix Festa - Breakfast for 2] Superior Double

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

[Phoenix Festa - Breakfast for 2] Superior Twin

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Pyeongchang

Phoenix Hotel Pyeongchang is adjacent to popular attractions such as Phoenix Park Ski Resort and Phoenix Pyeongchang Luge Land. This 131-room, 4-star hotel has ski-in/ski-out access, a golf course, and a water park.

What's nearby

  • Phoenix Park Ski Resort - 1 min walk - 0.1 miles
  • Phoenix Pyeongchang Luge Land - 1 min walk - 0.1 miles
  • Phoenix Pyeongchang Cable Car - 4 min walk - 0.2 miles
  • Phoenix Blue Canyon - 5 min walk - 0.3 miles
  • Yongpyong Ski Resort - 43 min drive - 32.1 miles

Getting around

  • PyeongChang Station - 19 min drive
  • Wonju (WJU) - 48 min drive

Restaurants

  • ‪Ondo - ‬1 min walk
  • ‪온담 - ‬3 min walk
  • ‪Coffee Shop @ Phoenix Hotel - ‬1 min walk
  • ‪브레스하우스 - ‬6 min walk
  • ‪다래 - ‬7 min walk

About this property

Phoenix Hotel Pyeongchang

Phoenix Hotel Pyeongchang features ski-in/ski-out access, a golf course, and a water park. You can take advantage of free parking, along with a ski shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this ski hotel include karaoke, a lazy river, and a gym.
43-inch TVs come with cable channels. Bathrooms offer hair dryers and bathrobes, and beds are dressed in down comforters. Minibars, electric kettles, and safes are other standard amenities. Housekeeping is not available.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, facials, body treatments, and manicures and pedicures.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: KRW 39,000 for adults and KRW 25,000 for children
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • CHEONGLIM
  • ONDAM
  • ONDO
  • The butcher's

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Downhill skiing
  • Ecotours
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Karaoke
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • Elevator

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday and Wednesday:
  • Sauna
The following facilities are closed on Wednesday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for KRW 40000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KRW 39000 for adults and KRW 25000 for children
  • Rollaway bed fee: KRW 40000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Phoenix Park Pyeongchang
Phoenix Park Resort Hotel Pyeongchang
Phoenix Park Resort Hotel Bongpyeong
Phoenix Hotel Resort Pyeongchang
Phoenix Park Bongpyeong
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Resort Phoenix Pyeongchang Hotel Pyeongchang
Pyeongchang Phoenix Pyeongchang Hotel Resort
Resort Phoenix Pyeongchang Hotel
Phoenix Pyeongchang Hotel Pyeongchang
Phoenix Hotel Resort Pyeongchang
Phoenix Park Resort Hotel
Resort Phoenix Pyeongchang
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Phoenix Hotel Pyeongchang Hotel
Phoenix Hotel Pyeongchang Pyeongchang
Phoenix Hotel Pyeongchang Hotel Pyeongchang

Frequently asked questions

Is free cancellation available at Phoenix Hotel Pyeongchang?

Phoenix Hotel Pyeongchang offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Phoenix Hotel Pyeongchang?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Phoenix Hotel Pyeongchang on Jun 22, 2026 start from $31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Phoenix Hotel Pyeongchang?

This hotel is located in Pyeongchang, just steps from Phoenix Park Ski Resort and Phoenix Blue Canyon. You'll also find Phoenix Pyeongchang Luge Land and Phoenix Pyeongchang Cable Car less than a mile away.

Is there parking available at Phoenix Hotel Pyeongchang?

Yes, covered self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Is there a spa at Phoenix Hotel Pyeongchang?

Spa services at the hotel include sports massages, facials, body treatments, and mani/pedis.

Does Phoenix Hotel Pyeongchang feature a casino?

No, Phoenix Hotel Pyeongchang doesn't have a casino.

Is there an indoor pool at Phoenix Hotel Pyeongchang?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Phoenix Hotel Pyeongchang?

There are many amenities for couples at this hotel, including 7 restaurants and a bar/lounge plus some guestrooms feature a private pool.

Does Phoenix Hotel Pyeongchang have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Phoenix Hotel Pyeongchang have a restaurant that serves breakfast?

Yes, Phoenix Hotel Pyeongchang has 7 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Phoenix Hotel Pyeongchang allow pets to stay free of charge?

No, pets aren't allowed at Phoenix Hotel Pyeongchang though service animals are welcome.

Does Phoenix Hotel Pyeongchang have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Phoenix Hotel Pyeongchang?

The closest major airport to Phoenix Hotel Pyeongchang is Wonju (WJU), which is about 22 mi away.

Are there rooms with balconies at Phoenix Hotel Pyeongchang?

No, you won't find guestrooms with balconies at Phoenix Hotel Pyeongchang.

Does Phoenix Hotel Pyeongchang have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Phoenix Hotel Pyeongchang.

Phoenix Hotel Pyeongchang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 871 reviews
Rating 8 - Good. 224 out of 871 reviews
Rating 6 - Okay. 75 out of 871 reviews
Rating 4 - Poor. 33 out of 871 reviews
Rating 2 - Terrible. 29 out of 871 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stefen

Liked: Cleanliness, staff & service, amenities
Great facilities for skiing
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, clean quiet and close to the lift.
Verified

6/10 Okay

Ngan

Would
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Yu

Liked: Cleanliness
Disliked: Amenities
It's at the centre of the ski resort, so very convenient to go anywhere, dining, shopping or skiing.
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Yong Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's clean and the breakfast is grea

It's clean and the breakfast is great. It seems like it would be good to extend the face-to-face check-in.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Wallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accessibility
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Sung Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ski resort in Korea

Gave me a free upgrade and wonderful service it was unforgettable trip two thumbs up
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jonar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a room in front of the slope/snow park. View was majestic!
Verified

10/10 Excellent

MARYAM

Liked: Cleanliness, staff & service, amenities
The hotel rooms and hallways need upgrades and updating but the location and the views are stunning! The facility itself is superb.
Stayed 9 nights in Jan 2024
Verified

10/10 Excellent

Doo Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is kids friendly and good environment for family. The room condition was excellent and comfortable. Overall satisfied!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in renovated superior double room that was very clean and neat. No bath but spacious shower.
Verified

2/10 Terrible

Choon Sheng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at your own risk!
Verified

10/10 Excellent

sun kyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요

좋아요
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

De Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid more for a mountain ski slope facing side. The view was great, however at night when they turn on the snow machines for the entire night, you can hear the loud drone from these machines.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

agnes

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff should be better verse in English. Housekeeping hung up on me when I asked for extra towels in English.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Deborah

Liked: Property conditions & facilities
The hotel is beautiful and in a great location. The room was not as clean as I hoped with hair in the sink and shower. The door did not open correctly. We were four and only received one towel, we did receive extra upon request. Beds were not the most comfortable. The hotel holds several events and during this time guests cannot use exits or make use of the only bar available. I was surprised with the lack of options at the hotel for coffee/snacks and drinks.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unpleasant experience

Staffs(espeically some of front desk) seems unprofessional and very unfriendly. Managing is look unorganized at all.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

SUNGOOK

Liked: Cleanliness, staff & service, amenities
깨끗하고 11층산전망 조용해요 아침 산위로 해뜨는것도 좋아요
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jaesun

Liked: Staff & service, amenities
뷰가 좋아요 근데 외국인 고객이 좀 시끄럽네요
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

heung keyu

Liked: Cleanliness, staff & service, amenities
객실이 깨끗하고 넓었습니다 다만 조금 아쉬웠던것은 입실할때 프론트가 다른곳(콘도)과 함께 운영이 되어서 헤갈렸습니다
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sungyel

Liked: Cleanliness, staff & service, amenities
칮널하구 아주 만족합니다
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JIEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔하고, 조식도 맛있는 곳
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

JIHYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
침구 편하고 암막커튼 빛 완벽차단해줘서 숙면 취하고 푹쉬다왔어요~ 부대시설, 주변관광지 다 만족해요
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Taekyung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
불결한 청소상태 및 프론트데스크의 미숙한 운영으로 체크인 지연이 1시간30분 이상됨. 하지만 책임자의 안내 및 사과는 듣지 못함
Stayed 2 nights in Jan 2025