InterContinental Pyeongchang Resort Alpensia4.5 out of 5.0
Recent guest reviews
Had a brief business trip to PyeongChang and stayed here. The hotel is very nice inside and out with a pleasant atmosphere. I only ate breakfast but the spread was nice and the staff friendly. Very quiet but close to the site of the 2018 Olympics.
A great hotel, which was very quiet due to it being out of the ski season. Staff are first class and the service is really good. There's a decent gym in the hotel but unfortunately I did not have time to use the spa services. A good range of food at breakfast to cater for most tastes. My only criticism is that some of the in room furniture has seen better days. However rooms are clean and housekeeping is excellent.
The hotel itself was very nice with great decor in both the public areas and the rooms. And the room itself was large with a balcony. The breakfast was good, featuring an egg station and fresh fruit. What shocked me was someone coming into my room in the morning to check the minibar for use. This had not happened duriing my 40 previous days in Asian hotels. When the guy rang the doorbell to the room, I tried to answer the phone, because it sounded like a phone. Then I heard a loud noise that reminded me of an evacuation siren. If would not have been quite so bad to have a man enter my room (I am a solo female traveler) had I not been in the process of drying my shirt from cleaning a breakfast faux pas. My shirt was hanging on the chair, so I was very upset and scared when a man entered my room. He left quickly when I told him to get out. When the hotel desk heard about this, they apologized a bit, but said it was standard operating procedure. They really need to get a better procedure.
visited here for summer holiday last year(2016). cause elevation of this place is higher than other part of Korea, so temp is rather low even in summer period. stayed in junior suite which was located on 2nd floor. its balcony was pretty big so i enjoyed pretty much. there was capsule type coffee machine in room so i could have some. dvd player set in room and you can rent a dvd at lobby free of charge. you can expect intercontinental standard in room, so i would like to say no hesitation for staying here once.(but of course it is a little bit different compare to intercontinental seoul, which is different type of hotel). the only con of my room was flushing of toilet was somewhat not enough.(you will know what i am saying) parking free(sheltered and ground) Wifi free(not sure if eligibile to only IHG member or whole guests) price of restaurant is pretty reasonable, and if you walk to holiday inn zone(2min walk from intercontinental) there are bunch of meal selection . so no worries. overall, my stay was nice, and i hope my thought would help your accomodation decision. cheers.
Was greeted as a platinum member while visiting with my family for a redemption stay for 2 nights. The facilities and ambience was good, and lack of noisy guests in the lobby made it super sweet. I was given a simple upgrade to the pond facing room, and was told that they have not operated their 7th floor club lounge for a long time, hence no club lounge floor. (Perks definitely lacking at ihg compared to the pampering I get at hilton as a gold member) In any case, the only complaint I had were the guests they put us with next door who were extremely noisy at night and the lobby bakery had some really stale looking tiramisu so couldn't buy a cake at the hotel to celebrate my daughter's birthday. Still, I would visit again, but probably after the winter Olympics.
Hard to fault anything here really and there's a bar and convenience store just round the corner. Good breakfast range including juices blended to order. Nothing much to do otherwise in this town, home of next winter Olympics.
This hotel is located within the Alpensia ski resort. Due to the Winter Olympic in 2018 in this city, the hotel service was even more upgraded from the check in since the last visit few months ago. Late night check in around 11 pm on Saturday during non-ski season caused a slight delay at the check-in with only one employee, but she showed smile and sincere apology for the delay. It was only for a few minutes though. This time, being a gold Ambassador member, my room was upgraded to the executive suite which was really nice surprise at the check-in. Check in process itself was smooth and quick. It was on 4th floor with the view of the resort and ski jump tower, and the room was huge, living room and bedroom with a king sized bed. The bed itself was comfortable and large enough for 3 people. The bathroom was accessible both from the bedroom and living room. Huge bathroom with separate bath tub and shower booth with rainshower head and sitting bench made of marble within the booth. Only small problem was odor of mold in the shower booth, but the smell disappear with the use of water and shampoo and shower gel. The toilet was equipped with electronic bidet. Welcoming fruits were nice. This suite was equipped with a capsule machine, and we enjoyed the aroma and taste of coffee from this machine. Check out early next morning, and we were really tempted to stay longer here spending more time in this room. Maybe next time for sure!! The check-out was quick and painless, and a male receptionist paid really sincere and caring. I told him about the smell in the shower booth, and he told me that he will definitely look into this matter. Overall, a very nice and comfortable stay. Will definitely come back for sure, and I would recommend to anyone as the best hotel in Pyeongchang and Yongpyeong areas.
modern and luxurious. rooms are super comfortable with plenty of room and nice bathrooms. the beds are on the softer side but super comfortable and a pillow menu is available as well. the breakfast buffet was huge with eggs to order and a variety of other food as well.
I went skiing in Korea for the first time with the family this Chinese New Year and we spent 3 nights at the Intercontinental Alpensia. It was tough to get things organised at first because there were 6 of us and we needed 2 connecting rooms (1 large suite and a deluxe room) with an extra roller bed in each room. There was no email address to contact the hotel with and when i called, the person who answered the phone spoke no English and i was passed around different people on the phone for 10min. At the end, i asked a Korean friend to call the hotel to sort things out for me and everything went beautifully after that. The check in was quick and the staff were helpful. We had a massive suite with a lounge which connected to another room so it was more like a 2 bedroom apartment and it was perfect for my family. Restaurant choices were limited at the hotel but within a 5-10 min ride, we had the best Korean BBQ and we went back 3 nights in a row. Hotel Bell desk is super helpful and will get you a van or car to take you where ever you need to go. The hotel is not very modern or new but it had everything we needed. Considering it was Chinese New Year and Lunar New Year high season, the cost was only a fraction of what we normally pay at Niseko. We were not leaving till after our morning skiing session so we asked for a late check out and it was kindly granted. Good to be IHG member. As for skiing, we opted to go to Yongpyong instead and i'm glad we did. There was this 5.6km run in Yongpyong which was perfect for us compared to the longest run at Alpensia being 700m. Yongpyong is also easy to get to and we had our own private instructors who came and took us there everyday so we had no issues at all. The hotel also has storage for your ski gears but we left them at the locker at Yonpyong instead and it was fine. I would recommend this hotel if you are going to Alpensia or Yongpyong. it isnt a 5 star hotel but for a family, it was a good 4 star hotel with great services.
Good and confortable hotel - rooms are confortable with a small but nice balcony - the rooms could be renewed according to the rate and also the daily cleaning must be deepen, rooms are dusty ... The main problem is that this huge hotel is not in the main ski station - no shuttles also, you have to take an expensive taxi twice a day. Generally speaking the staff must be urgently trained ...no sense of service except Mr Jack at the restaurant- Btw, the restaurant is a bit expensive but very correct - Buffet for the breakfast is good
- Onsite dining
- Golf course
Located in Daegwallyeong, InterContinental Pyeongchang Resort Alpensia places you next to Alpensia Ski Resort. This 238-room, 4.5-star resort has a golf course, a full-service spa, and a casino. It's also near Ocean 700 and Yongpyeong Water Park.
Explore the resort and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.
All of InterContinental Pyeongchang Resort Alpensia's 238 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect to find WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free bottled water, safes, and ironing boards are also available.
InterContinental Pyeongchang Resort Alpensia features a golf course, a full-service spa, and a casino. Transportation is made easy with a ski shuttle. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this ski resort include a water park, a fitness center, and WiFi in public areas.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 311 reviews