Holiday Inn Alpensia Pyeongchang Suites by IHG

4.0 star property

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Photo gallery for Holiday Inn Alpensia Pyeongchang Suites by IHG

Water park
Exterior
Front of property - evening/night
Breakfast meal
Golf

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
325, Solbong-ro, Daegwallyeong-myeon, Pyeongchang, Gangwon, 25351
  • Place, Alpensia Ski Resort
    ‪3 min walk‬
  • Place, Ocean 700
    ‪12 min walk‬
  • Place, Yongpyong Ski Resort
    ‪8 min drive‬
  • Airport, Yangyang (YNY-Yangyang Intl.)
    ‪74 min drive‬

Room options

Standard Room - If you chose Breakfast, it is for 2 guests,Random assignment of bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Futon

Suite, 3 Bedrooms (1 additional Ondol Bed)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds

Suite, 3 Bedrooms (1 additional Ondol Bed)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 2 Twin Beds

Suite, 2 Bedrooms (1 additional Ondol Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Futon

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms (1 additional Ondol Bed)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms (2 Ondol Beds)

7.6 out of 10
Good
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Futons

Suite, 2 Bedrooms (1 additional Ondol Bed)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed

Suite, 1 Bedroom (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms (1 additional Ondol Bed Pet Friendly)

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed

About the neighborhood

Pyeongchang

Holiday Inn Alpensia Pyeongchang Suites by IHG places you within a 10-minute stroll of Alpensia Ski Resort and Ocean 700. This 419-room, 4-star hotel has a water park along with free in-room WiFi and free self parking. Located centrally in Pyeongchang, it's connected to the convention center and also close to Yongpyong Ski Resort and Alpensia Ski Jumping Stadium.

What's nearby

  • Alpensia Ski Resort - 3 min walk - 0.2 miles
  • Ocean 700 - 12 min walk - 0.7 miles
  • Yongpyong Ski Resort - 8 min drive - 2.2 miles
  • Gyeongpodae - 49 min drive - 26.1 miles
  • Anmok Beach - 55 min drive - 28.3 miles

Getting around

  • PyeongChang Station - 34 min drive
  • Incheon Intl. Airport (ICN) - 179 min drive

Restaurants

  • ‪Oxy Lounge - ‬2 min walk
  • ‪플레이버 레스토랑 (FLAVOURS) - ‬2 min walk
  • ‪시골밥상 - ‬6 min walk
  • ‪모두랑 한우마을 - ‬5 min drive
  • ‪하코야 - ‬5 min drive

About this property

Holiday Inn Alpensia Pyeongchang Suites by IHG

Guests staying at Holiday Inn Alpensia Pyeongchang Suites by IHG enjoy access to a water park, a gym, and a sauna. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this ski hotel include free WiFi in public areas, meeting rooms, and a convenience store.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and slippers. Other amenities include kitchens, balconies, and dining areas. Limited housekeeping is available.
Recreational amenities at the hotel include a water park (surcharge), a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Downhill skiing
  • Gym
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Water park
  • Waterslide

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Playground
  • Separate in-room dining area
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Alpensia Holiday Inn Suites
Alpensia Pyeongchang Suites
Holiday Inn Alpensia Pyeongchang Suites
Holiday Inn Alpensia Suites
Holiday Inn Alpensia Suites Hotel
Holiday Inn Alpensia Suites Hotel Pyeongchang
Holiday Inn Pyeongchang
Holiday Inn Pyeongchang Alpensia
Holiday Inn Suites Alpensia
Pyeongchang Holiday Inn
Holiday Inn Alpensia Pyeongchang Suites Hotel Daegwallyeong
Holiday Inn Alpensia Pyeongchang Suites Hotel
Holiday Inn Alpensia Pyeongchang Suites Daegwallyeong

Frequently asked questions

Are free cancellation options available at Holiday Inn Alpensia Pyeongchang Suites by IHG?

Holiday Inn Alpensia Pyeongchang Suites by IHG provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see close to Holiday Inn Alpensia Pyeongchang Suites by IHG?

This hotel in Pyeongchang is within a 10-minute walk of Alpensia Ski Resort and Ocean 700. You'll also find Yongpyong Ski Resort and Alpensia Ski Jumping Stadium within a short drive.

Is there parking available at Holiday Inn Alpensia Pyeongchang Suites by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Alpensia Pyeongchang Suites by IHG have a casino at the property?

No, Holiday Inn Alpensia Pyeongchang Suites by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Alpensia Pyeongchang Suites by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Holiday Inn Alpensia Pyeongchang Suites by IHG?

Amenities that appeal to couples at this hotel include a kitchen, free wired internet, and slippers.

Are there hot tubs at Holiday Inn Alpensia Pyeongchang Suites by IHG?

No, but this hotel does have a sauna.

Does Holiday Inn Alpensia Pyeongchang Suites by IHG have a restaurant with a breakfast menu?

No, Holiday Inn Alpensia Pyeongchang Suites by IHG doesn't have a restaurant that serves breakfast.

Will Holiday Inn Alpensia Pyeongchang Suites by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Alpensia Pyeongchang Suites by IHG.

Are there connecting rooms at Holiday Inn Alpensia Pyeongchang Suites by IHG?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Holiday Inn Alpensia Pyeongchang Suites by IHG?

The closest major airport to Holiday Inn Alpensia Pyeongchang Suites by IHG is Gangneung (KAG), which is 29.6 mi away (56 minutes by car). Another top airport is Yangyang (YNY-Yangyang Intl.), which is around 27.7 mi away.

Are there rooms with balconies at Holiday Inn Alpensia Pyeongchang Suites by IHG?

Yes, every guestroom at Holiday Inn Alpensia Pyeongchang Suites by IHG comes with a balcony.

Holiday Inn Alpensia Pyeongchang Suites by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 431 out of 841 reviews
Rating 8 - Good. 264 out of 841 reviews
Rating 6 - Okay. 79 out of 841 reviews
Rating 4 - Poor. 35 out of 841 reviews
Rating 2 - Terrible. 32 out of 841 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fahad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious
Stayed 2 nights in Jan 2026

8/10 Good

Penelope

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything was great. The property lacks any charm and is a bit institutional feeling but the surrounds, snow and skiing was great.
Stayed 3 nights in Jan 2026

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff are brilliant! They assisted us with everything. Accommodation was average, definitely not 4 star like they advertised. The 3rd bedding was uncomfortable to state the least
Stayed 7 nights in Jan 2026

10/10 Excellent

MinGyu

Stayed 7 nights in Dec 2025

6/10 Okay

Nash

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean but dated, beds we're comfortable. Very small towels in the bathroom (unless they forgot to give us bath towels). Overall decent experience, not the nicest but super convenient to the slopes with decent food options in the village.
Stayed 1 night in Dec 2025

10/10 Excellent

Yongmook

Stayed 3 nights in Aug 2025

2/10 Terrible

MinGyu

Stayed 2 nights in Mar 2025

10/10 Excellent

MinGyu

Stayed 5 nights in Jan 2025

10/10 Excellent

richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views great stay Lots of snow ❄️
Stayed 4 nights in Jan 2025

2/10 Terrible

Wung

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pubic hair and mysterious stains

After a long day of skiing, we returned to the hotel and found a mysterious strand of a short and permed hair or what I can assume as a pubic hair stuck to the blanket. To spice things up further, we managed to find no less than 3 separate stains on the same blanket and we really didn’t want to guess the nature of these marks. Our 12 year old boy inquisitively asked “Did someone have sex here?”. We tried get our well-deserved rest, trying hard to not imagine who and what happened before our check-in. May our soul rest in peace.
Stayed 2 nights in Dec 2024

10/10 Excellent

MinGyu

Stayed 7 nights in Dec 2024

10/10 Excellent

Jie Ying

Stayed 5 nights in Dec 2024

10/10 Excellent

Minjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yongmook

Stayed 1 night in Aug 2024

2/10 Terrible

Chong

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

we felt cheated and like living in hell .

me and my family had a very very bad experience, we booked two queen beds but only given one queen bed for 3 adults and 2 children. 3 other family members had to sleep on the floor with an inch thick matress.We asked them to change to another room with 2 queen beds as booked, we were told that they never have room with two queenbeds.We have to drag 4 big luggage and 4 small luggage by ourselves in the slippery snow ground with two young travellers. My daughter and her two young children age 4 & 7 was falling ill due to sleeping on an uncomfortable thin matress in a (-7degrees Celsius) temperature, suffering from sleepness night. no one come in to clean the rubbish., we have to clear the rubbish bin upon check out if not we have pay a heavy fine. upon checking out i was talking to the manager (Mr Kwan Yong Sam ) about the situation of our stay and our experience, he shows no mercy and refused to listen and said that Hotels.com booked for us a deluxe room with only one bed for 3 adutls only., i showed him the printed confirmation of 2 queen beds he said it means to bed rooms not 2 queen beds, he refused to understand and not interested to read or understand. He kept twisting his words to protect himselves. His was very rude and he spoke loudly and he was shouting at me. I have been in the travel industry for 25 years and this is the 1st time i lost my cool and he crated a scene and cause embarasement. Mr Kwan told me that this is Hotles.com mistake. Can some one explain.
an inch thick matress, is more like comforter
an inch thick matress on the floor
a small pillow that could hardly hold a head.
.my grand daughter was sick and vomited on the matress, they wanted to charge us 15000 won for per matress.
Stayed 3 nights in Feb 2024

8/10 Good

Stephane, Ho Chi Minh City

Liked: Cleanliness
Disliked: Staff & service
Idéal location for skiing ,but old resort with limited f&b option. Also, bring your own bath towel, only hand towel provided
Stayed 3 nights in Feb 2024

10/10 Excellent

heewon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2023

6/10 Okay

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities

Not as advertised

The suites are not the same Holiday Inn that is advertised on Hotels.com. The Holiday Inn hotel is a separate entity The photos are of the hotel. The suites have a different check in. They are very basic. Our suite was large but paint and wallpaper was peeling with stains and a burn in the couch. Other than that the room was clean with The water park/pool is near the ski area but not part of the hotel, it is not included in the price. There are many good restaurants in the Alpensia village. The closest supermarket is in Pyeongchang.
Stayed 5 nights in Jan 2024

2/10 Terrible

Jovison

Stayed 1 night in Dec 2023

10/10 Excellent

heewon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

WOO TECK

Stayed 4 nights in Dec 2023

6/10 Okay

GARAN

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

JONGMIN

Stayed 2 nights in Mar 2023

6/10 Okay

Caelan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its quite disappointing that no bath towels are provided even when requested. Was expecting a certain amenities standards under IHG Hotels. Overall its was a lovely stay and would come back again.
Stayed 2 nights in Jan 2023

8/10 Good

seunghee

Stayed 1 night in Jan 2023