The MT Hotel3.0 out of 5.0
Recent guest reviews
No towels. Wrong sheets. No hangers in the closet. The air conditioner stopped working. Although gluten-free pasta was offered, nada. And no surprise. At breakfast there were no forks. And the omelette tasted like it was made on a dirty grill. This place was awful.
I have just returned to the UK after spending 28 days in this hotel. The hotel is set out with pool, gardens and restaurants with a small shop and spa. The management of the hotel is excellent, the manager is at your disposal, his excellent English ensuring no problem can be unexplained and his attitude is reflected in all the staff, the cleaning and maintenance who help if ever a device does not function or you might need assistance with carrying or operating anything. In all my years of travelling I can safely say no hotel has ever equalled this one in meeting my needs as a guest. Trips are arranged with an on site agent. Two restaurants literally yards away, provide grills of steak and chicken, pizzas of great quality and pastas that are as good as those of Italy. This is not strange as the cooks, Chiccio and his brother, are originally from Naples. They will satisfy even the hungriest guest. What else can I say? I will be back as soon as my humble Brexit pounds can afford for me to go.
We really enjoyed our visit to The Seranta Brisas. The room are nice size, good air conditioning and adequate breakfast. The employees at the restaurant are very friendly. Aldo, The manager works very hard and he is present at all meals. Madonni speaks very good, English, French and Spanish. The ladies at breakfast make very good omelet and the pizza is very good. The garden is very well maintained. My only suggestions for the breakfast will be to have refill done sooner, at time at 8:00am, everything is running low and employees at the front desk to answer customers requests faster.
Booked and cancelled a room via booking.com. On their site it is marked “ at no charge” I called them and they confirmed cancel was free, well I am still waiting my 626€, called them many times,,, always something...be aware
Changed room 3 times. the last room is the smelled. No hot water. Problems for breakfast when it says it included. No room service came for the room. Had to ask. The only good thing was the staff and the food in the parking.
The hotel is great because of the people who work there :) Special thanks to Receptionists: Chanil, Johanna, Johnathan and the guy working nightshifts. The girl with white hair had taken care of our room very well and staff in the restaurant was professional as well.
Worst hotel ever. No hot water Air conditioner noisyyou cannot sleep. Not enough towels. No clean pillow slips No ice. No glasses. No bar soap or cologne or shampoo. Cheap on toilet paper. TV did not work. A Hotelfrom hell
It may be an economic choice but....1) they charged my credit card twice! They may have admitted their "mistake" but still they returned less amount of money than they charged me... we have to recognize though that they offered us a suite, which was very spacious. 2) they didn't clean our room, in which there wasn't any basket bin apart from the one in the toilet... 3) the breakfast was adequate but they didn't replace what had finished, you had to ask for it 4) Among all these, the receptionist Rosa was very polite and willing to help us and offer us what we needed!!!
While we were sleeping after a night out in the club our room was broken into. They stole wallet with cash / purse etc. Over $600.00 USD worth. The front desk rep did not want to call the police but told me to take a cab to the police and file a report. On top of that he told me to walk to the nearest store and buy a calling card so I could cancel my credit cards. Staff was the worse. They never let us see the video which they have to see who took our belongings. We were given a 3rd floor room facing the wooded area. Never again will I return but they dont care. Never even offered any type of compensation. The video should show me walking in with my back pack / purse and left with nothing since it was stolen.
All tourist should stay here to get a real taste of the Dominican Republic. Resturants near by and anything you can want at local prices not inflated one like at the resorts. Staying 16 days and my stay cost less than my airplane fare. I will be back.
- Walking distance to Cortecito Beach
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
Cortecito Beach is a short stroll from The MT Hotel, and other popular attractions like Arena Gorda Beach are within a few miles (5 km). This 67-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10:30 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service.
A TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a balcony, a sofa bed, and a refrigerator.
Guests of The MT Hotel have access to a nightclub, an outdoor pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 70 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Additional amenities include a terrace, a convenience store, and a garden.
Reviews from Trip Advisor
68.0% of guests recommend this hotelTotal of 172 reviews