Paradisus Palma Real Golf & Spa Resort All Inclusive

5.0 star property
Luxury property on the beach, with 11 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Paradisus Palma Real Golf & Spa Resort All Inclusive

Arcade
Property video
Outdoor wedding area
Suite Ocean Front | Beach/ocean view
Garden view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Playa de Bávaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪13 min walk‬
  • Los Corales Beach
    ‪16 min walk‬
  • Bavaro Beach
    ‪10 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪22 min drive‬
VIP Access
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Room options

Surprise my Stay

7.0 out of 10
Good
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Two Bedroom Master Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1367 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

The Reserve Presidential Suite Ocean Front Adults Only

  • 1800 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite Garden View Adults Only

9.0 out of 10
Wonderful
(31 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Suite Ocean Front

8.0 out of 10
Very good
(3 reviews)
  • 527 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed

Junior Suite Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

The Reserve Adults Only Suite Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 527 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed

Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 712 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Ocean Front

8.4 out of 10
Very good
(5 reviews)
  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Master Suite Swim-Up

10.0 out of 10
Exceptional
(3 reviews)
  • 1067 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Double Room (Deluxe)

8.0 out of 10
Very good
(10 reviews)
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Junior Suite Garden View

8.6 out of 10
Excellent
(10 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Swim-Up

9.0 out of 10
Wonderful
(4 reviews)
  • 818 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Two Bedroom Master Suite Swim-Up

10.0 out of 10
Exceptional
(1 review)
  • 1886 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Junior Suite Swim Up

9.0 out of 10
Wonderful
(2 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Room, Garden View

8.2 out of 10
Very good
(32 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Master Suite Deluxe

8.4 out of 10
Very good
(15 reviews)
  • 785 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Punta Cana

Located in Bávaro within a short walk of Cocotal Golf and Country Club, Paradisus Palma Real Golf & Spa Resort All Inclusive is within 2 miles (3 km) of other popular sights such as Los Corales Beach. This 596-room, 5-star property welcomes business and leisure travelers with 11 outdoor pools, a private beach, and a winery. It's connected to the convention center in central Punta Cana and also close to Cortecito Beach and Bavaro Beach.

What's nearby

  • Cocotal Golf and Country Club - 13 min walk - 0.7 miles
  • Los Corales Beach - 16 min walk - 0.9 miles
  • Cortecito Beach - 5 min drive - 1.7 miles
  • Downtown Punta Cana - 8 min drive - 3.8 miles
  • Bavaro Beach - 10 min drive - 2.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪World Cafe - ‬1 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Riviera Restaurant - ‬6 min walk

About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

Luxury property on the beach, with 11 outdoor pools
Paradisus Palma Real Golf & Spa Resort All Inclusive features a private beach, a winery, and a full-service spa. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, an off-leash area, and litter boxes. Other amenities at this all-inclusive property include 11 outdoor pools, a children's pool, and a gym.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include free minibar items, furnished balconies or patios, and sitting areas. Change of towels is available on request.
A private beach and 4 outdoor tennis courts are featured at the property. 11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free shopping center shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 11 bars/lounges
  • 2 swim-up bars
  • 3 beach bars
  • 3 poolside bars
  • 8 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BLUE AGAVE
  • MALVA (+18)
  • MASCALZONE
  • MINA
  • THE LUNCH BOX FAMILY KITC

Things to do

  • 11 outdoor pools
  • 27-hole adjacent golf course
  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Gym
  • Optional golf privileges
  • Piano
  • Pilates classes
  • Racquetball/squash
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Computer station
  • Conference center (69,277 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Colonial architecture
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DOP 5400 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls, an off-leash area, and litter boxes are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: DOP 5400 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Golf
Paradisus Palma Real All Inclusive
Paradisus Palma Real Golf
Paradisus Real
Paradisus Real Palma
Paradisus Palma Real Golf Resort All Inclusive Punta Cana
Paradisus Palma Real Golf Resort All Inclusive
Paradisus Palma Real Golf All Inclusive Punta Cana
Paradisus Palma Real Golf Spa Resort All Inclusive
Parasus Palma Real Inclusive
Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Frequently asked questions

Will I find all-inclusive rates at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Paradisus Palma Real Golf & Spa Resort All Inclusive is an all-inclusive resort and rates come with all meals. Activities include volleyball, bartending classes, and cooking classes.

How much does it cost to stay at Paradisus Palma Real Golf & Spa Resort All Inclusive?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Paradisus Palma Real Golf & Spa Resort All Inclusive on Aug 4, 2025 start from $345.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Paradisus Palma Real Golf & Spa Resort All Inclusive provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Paradisus Palma Real Golf & Spa Resort All Inclusive?

This property is situated in Bávaro within a short 12-minute walk of Cocotal Golf and Country Club. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Is parking available on site at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, secured self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Paradisus Palma Real Golf & Spa Resort All Inclusive?

YHI Spa is the property's spa and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive include a casino?

No, Paradisus Palma Real Golf & Spa Resort All Inclusive doesn't have a casino.

Will I find an indoor pool at Paradisus Palma Real Golf & Spa Resort All Inclusive?

No, this property doesn't have an indoor pool; however, there are 11 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

Is Paradisus Palma Real Golf & Spa Resort All Inclusive good for couples?

There are many amenities for couples at this all-inclusive property, including Champagne service as well as a private beach and 3 beach bars.

Are there hot tubs at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, some guestrooms at this all-inclusive property feature private rooftop spa tubs.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have a restaurant that serves breakfast?

Yes, Paradisus Palma Real Golf & Spa Resort All Inclusive has 8 restaurants, and serves breakfast for a surcharge.

Will Paradisus Palma Real Golf & Spa Resort All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Paradisus Palma Real Golf & Spa Resort All Inclusive for a fee of DOP 5400 per pet, per day. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Paradisus Palma Real Golf & Spa Resort All Inclusive?

The closest major airport to Paradisus Palma Real Golf & Spa Resort All Inclusive is Punta Cana Intl. Airport (PUJ), which is 11.3 mi away (27 minutes by car).

Are there rooms with balconies at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, every guestroom at Paradisus Palma Real Golf & Spa Resort All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Paradisus Palma Real Golf & Spa Resort All Inclusive.

Paradisus Palma Real Golf & Spa Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 744 out of 1224 reviews
Rating 8 - Good. 213 out of 1224 reviews
Rating 6 - Okay. 134 out of 1224 reviews
Rating 4 - Poor. 62 out of 1224 reviews
Rating 2 - Terrible. 71 out of 1224 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

de

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and friendly staffs.
Stayed 4 nights in Jun 2025

6/10 Okay

Orianna

Traveled with partner
Liked: Amenities, property conditions & facilities
The property itself was beautiful and well-maintained. The food was decent, though not exceptional. One concern we had was the lack of separation between pork and other meat products which is an issue. Additionally, because we booked through Expedia, we were given gold bracelets that actually belonged to a different resort. This caused some confusion, as staff at the bars and restaurants frequently asked whether we were staying at this resort or the Grand Canyon resort. The bracelet made us stand out in a way that felt awkward and inconvenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 highly recommend! The resort was absolutely stunning & the staff were very nice! Our concierge Basilio was very kind and helpful!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and beautiful resort! Great staff that took care of you!
Stayed 5 nights in Apr 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
By far one of the most enjoyable vacations ever ..The staff went above and beyond our expectations. Especially Carlito from entertainment,Fior from Kicks and Olvi from Kanna excellent service we plan on going back again .
Stayed 5 nights in Apr 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Kirk

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great and the staf was always helpful. The guests concierge Antonio Manzueta was the best of you want to get things done. Overall a great experience and I recommend.
Stayed 4 nights in Apr 2025

4/10 Poor

mario l

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Friendly staff, clean facilities in and around the property. Everything you would want in an all inclusive resort. I would recommend this property to anyone visiting.
Stayed 5 nights in Mar 2025

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Guest experience lacking

Check in was worst ever experienced! We arrived early 2pm & were told return at 3pm. Many guests were trying to check in but very few staff who kept disappearing to the back?? We eventually got room at 4pm. After a long flight, the hotel should recognize that guests want rooms. Dinner reservations was confusing & we had to wait several times. Our bed was broken ( but usable) no one came to fix after calling every day!
Stayed 5 nights in Mar 2025

6/10 Okay

Deborah, Tenafly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room not ready in time. Although food was good little variety
Stayed 3 nights in Apr 2025

4/10 Poor

Jesica

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. The room was beautiful, the staff was exceptional and the entire property was gorgeous. Being in The Reserve was definitely a great call, having that separation from the rest of the resort is perfect to relax. Plus you get a personal concierge in The Reserve who is available to assist in any way needed at all times, he was the sweetest and so helpful. I am very sad to leave and look forward to the opportunity to return!
Stayed 7 nights in Mar 2025

2/10 Terrible

Byron

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs an upgrade. Pool was in bad shape. Lied about reservations (can’t make any reservation to a restaurant on the first day of arrival).
Stayed 2 nights in Mar 2025

10/10 Excellent

Canan, howard beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, beautiful beaches. Service was excellent, we will definitely come back again. This was our 5th time, we love it.
Stayed 4 nights in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for an all inclusive

The resort is well-maintained and overall quite nice. Most of the staff is friendly and helpful, though a few were less so—which seems to be fairly common in Punta Cana based on past experiences. The buffet offered a wide variety of options daily, which we appreciated—thankfully, it wasn’t the same food every day. However, it was noticeable that some leftover food was repurposed, so I’d recommend being selective with your choices. It would be ideal if all buffet staff wore hair nets, and if guests were required to sanitize their hands before entering. Our room had been upgraded with new bedroom furniture, which was clean and comfortable. The bathroom, however, had not been updated. The shower didn’t drain properly, the tiles were worn, and we did notice some mold. The beach was beautiful and well-kept, cleaned daily by the staff. The beach service was excellent, especially if you tip—Jefry stood out and provided amazing service! One downside was the persistent vendors approaching guests to sell items. The à la carte restaurants were decent—our favorite by far was Agave. It was a nice change of pace from dining at the buffet every day. Lastly, our concierge, Antonio, checked in with us daily and made sure we were enjoying our stay, which we really appreciated.
Stayed 7 nights in Mar 2025

8/10 Good

Sara

Stayed 4 nights in Mar 2025

8/10 Good

Kelly E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Francisco Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente lo único un poco de problemas con la habitación en cuestión que la puerta no cerraba bien y la nevera no enfriaba bien.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Xheni, Burlington

Stayed 7 nights in Dec 2024