Property was beautiful! If there was a problem, it was dealt with in a timely manner. Our butler, Felix, was exceptional. Service in Palazzo restaurant for breakfast and dinner was terrible, and dinner required reservations...the food was not much better, yet lunch was excellent...the food, buffet.
The staff were fantastic!! They made sure everything was to our liking and that week were all take care of. The entire vacation was amazing!
Great gardens, awesome beach, beautiful and clear waters!
food..variety of food. I was looking for more Dominican food
The property was amazing and the service as well. Only complaint was that the music by the pool ends at 4 and pool closes at 6 when everything is getting fun
Need to improve on the entertainment activities. More drinking options in regards to brands. More activities for kids.
This was my second visit and had a wonderful time. A few restaurants had changed
The staff is just the best.all so helpful and friendly made trip so much fun
Amazing experience from arrival to departure! Excellent customer service, everything clean. Definitely would recommend this resort!
Staff was excellent but I expected better conditions for a 5 star resort... I've stayed at much nicer 4 star hotels than this.
We had a wonderful time, the staff was very helpful and nice to us. The installation very well designed and equipped. We had fun with the shows every night. Thanks
Very clean and staff very nice!! Hotel staff helpful with everything and food selection was great!!
Everything with this place was just hard.... from dealing with the staff to understand everything that was OFF limilts at a ALL inclusive resort
Excellent time, the customer service was excellent, the waiter were the best Santos, Rudy Also Elvis was excellent
beautiful place. not so great beach truckloads of seaweed were needed everyday to clean beach. it always smelled like low tide
It was absolutely wonderful I had an amazing time so relaxing The staff was great!
We enjoyed every minute of our stay at Paradisus Palma Real. The staff was very friendly, and hotel was very clean and the entertainment was awesome! The food was the best part! We enjoyed the Habachi, the Peruvian, and the buffet just as much! The drinks were not watered down like many other hotels and they use top shelf liquor too! The only thing we can say needs improvement is the beach area, it was filled with seaweed and hard to swim in all that seaweed, but not bad to sun bathe. Overall we had a great time! We will definitely go back to this location!
Hotel was very nice. Service by the employees was very good. I had a very nice time.
Los Corales Beach is within a 5-minute walk of Paradisus Palma Real Golf & Spa Resort All Inclusive while other popular sites like Palma Real Shopping Village are within a 15-minute stroll. This 554-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a golf course. It's connected to the convention center in central Punta Cana and also close to Bavaro Beach and Downtown Punta Cana.
Free buffet breakfast is served each morning from 7 AM to 10:30 AM. Relish the international cuisine when dining at Naos, one of 11 onsite restaurants, or enjoy the ocean views at Palazzo. Order from 24-hour room service to satisfy your hunger without leaving your room.
The 554 accommodations feature furnished balconies or patios and afford space to spread out with a separate bedroom and sitting areas. Guests can expect to find free WiFi and plasma TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include free minibar items, espresso makers, and free bottled water.
Paradisus Palma Real Golf & Spa Resort All Inclusive features a private beach, a golf course, and a full-service spa. You can take advantage of free offsite parking, along with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include 3 outdoor pools, a casino, and a nightclub.
Property was beautiful! If there was a problem, it was dealt with in a timely manner. Our butler, Felix, was exceptional. Service in Palazzo restaurant for breakfast and dinner was terrible, and dinner required reservations...the food was not much better, yet lunch was excellent...the food, buffet.
The staff were fantastic!! They made sure everything was to our liking and that week were all take care of. The entire vacation was amazing!
Dear Guest, Thank you very much for choosing us as your vacation destination. We're glad to know that you enjoyed your stay and that our team could cater all your needs. We look forward to receive you soon again. Warm regards
Great gardens, awesome beach, beautiful and clear waters!
Dear Guest, Thank you very much for staying at Paradisus by Melia Palma Real. We're glad to know that you had a great time, enjoying our surroundings and nature. We hope to welcome you back soon. Best wishes,
food..variety of food. I was looking for more Dominican food
Dear Guest, Thank you for your honest feedback. It's great to know that you enjoyed our food options and hopefully also your vacations. We'll take you remark into account. We do offer single Dominican dishes at our buffets everyday and at our Dominican night. We look forward to welcome you back. Warm regards
The property was amazing and the service as well. Only complaint was that the music by the pool ends at 4 and pool closes at 6 when everything is getting fun
Dear Guest, Thank you for your lovely review. It's great to know that you had a great, that you like the property and the provided service. We acknowledge your feedback about the pool openings and that the music. You can be sure that we'll take your remarks into account, because that's a helpful way for continuous improvement. We look forward to welcome you back. Warm regards
Dear guest, We are delighted to notice that your stay with us was great, that we are able to establish thanks to the rating received. We look forward to welcome your once more.
Need to improve on the entertainment activities. More drinking options in regards to brands. More activities for kids.
Dear Guest, We are glad to know you enjoyed your stay at Paradisus Palma Real. However, we are sorry if our entertainment, drinks and kids activities did not completely met your expectations. Rest assured, we will share your remarks and suggestions with the departments involve. Hopefully, we will be welcoming you again in the near future. Warm Regards
Dear Guest. Thank you for your excellent rating, we highly appreciate your time. Warm regards from Punta Cana, Guest Experience Director
This was my second visit and had a wonderful time. A few restaurants had changed
Dear Guest, We are truly delighted to hear of the wonderful vacation time you had at Paradisus Palma Real. We look forward to welcome you back, hopefully, in the near future. Warm Regards, Guest Experience Director
The staff is just the best.all so helpful and friendly made trip so much fun
Dear Guest, Thanks a lot for your amazing and sincere feedback. It is an honor to hear of the personalized and professional service you received from our team. Rest assured, we will gladly share your comments with them. Thanks for being part of our family. We look forward to welcome you back in the near future. Warm Regards, Guest Experience Director
Dear Dawn, Thank you very much for visiting us. We're glad to know that you enjoyed your stay and that our team were able to cater your needs to your satisfaction. It'll be a pleasure for us share your comments with Felix, as well as your concerns with the involved departments, in order to keep improvig our services. We hope to have the pleasure to welcome you back soon. Kind regards,