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Paradisus Palma Real Golf & Spa Resort All Inclusive

5.0 star property
Luxury property on the beach, with 11 outdoor pools
VIP Access

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Photo gallery for Paradisus Palma Real Golf & Spa Resort All Inclusive

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8 restaurants, breakfast, lunch, dinner served; international cuisine
11 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
The Reserve Presidential Suite Ocean Front Adults Only | 1 bedroom, premium bedding, pillowtop beds, free minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Pet friendly
  • Parking included

Explore the area

View in a map
Playa de Bávaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Los Corales Beach
    ‪16 min walk‬
  • Place, Cortecito Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Master Suite Deluxe

Master Suite Deluxe | 1 bedroom, premium bedding, pillowtop beds, free minibar

Master Suite Deluxe

8.0 out of 10
Very good
(19 reviews)
  • Garden view
  • 785 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Master Suite

1 bedroom, premium bedding, pillowtop beds, free minibar

Two Bedroom Master Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1367 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Surprise my Stay

Garden view

Surprise my Stay

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Suite Ocean Front

The Reserve Adults Only Suite Ocean Front | Beach/ocean view

The Reserve Adults Only Suite Ocean Front

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed

View all photos for The Reserve Presidential Suite Ocean Front Adults Only

The Reserve Presidential Suite Ocean Front Adults Only | 1 bedroom, premium bedding, pillowtop beds, free minibar

The Reserve Presidential Suite Ocean Front Adults Only

  • Ocean view
  • 1800 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for The Reserve Adults Only Suite Ocean View

The Reserve Adults Only Suite Ocean View | Beach/ocean view

The Reserve Adults Only Suite Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | 1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean Front

Junior Suite Ocean Front | 1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Ocean Front

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 534 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Ocean Front

Suite Ocean Front | Beach/ocean view

Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 712 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite Swim-Up

1 bedroom, premium bedding, pillowtop beds, free minibar

Master Suite Swim-Up

10.0 out of 10
Exceptional
(4 reviews)
  • 1067 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim-Up

Junior Suite Swim-Up | View from room

Junior Suite Swim-Up

9.2 out of 10
Wonderful
(7 reviews)
  • 818 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite Garden View

1 bedroom, premium bedding, pillowtop beds, free minibar

The Reserve Adults Only Junior Suite Garden View

8.6 out of 10
Excellent
(10 reviews)
  • Garden view
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Master Suite Swim-Up

1 bedroom, premium bedding, pillowtop beds, free minibar

Two Bedroom Master Suite Swim-Up

10.0 out of 10
Exceptional
(1 review)
  • 1886 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View Adults Only

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Garden View Adults Only

8.8 out of 10
Excellent
(36 reviews)
  • Garden view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite Swim Up

The Reserve Adults Only Junior Suite Swim Up | 1 bedroom, premium bedding, pillowtop beds, free minibar

The Reserve Adults Only Junior Suite Swim Up

9.0 out of 10
Wonderful
(2 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Double Room (Deluxe)

Junior Double Room (Deluxe) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Double Room (Deluxe)

8.4 out of 10
Very good
(16 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room, Garden View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Room, Garden View

8.4 out of 10
Very good
(34 reviews)
  • Garden view
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Punta Cana

Located in Bávaro within a short walk of Cocotal Golf and Country Club, Paradisus Palma Real Golf & Spa Resort All Inclusive is within 2 miles (3 km) of other popular sights such as Los Corales Beach. This 600-room, 5-star property welcomes business and leisure travelers with 11 outdoor pools, a private beach, and a winery. It's connected to the convention center in central Punta Cana and also close to Cortecito Beach and Bavaro Beach.

What's nearby

  • Fun Republic - 12 min walk - 0.7 miles
  • Cocotal Golf and Country Club - 12 min walk - 0.7 miles
  • Los Corales Beach - 16 min walk - 0.9 miles
  • Aromas Museum - 3 min drive - 1.0 mile
  • Cortecito Beach - 5 min drive - 1.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Veranda - ‬16 min walk
  • ‪Lobby Bar - ‬10 min walk
  • ‪La Riveira - ‬15 min walk
  • ‪Steak & Lobster - ‬10 min walk
  • ‪Seaside Grill - ‬6 min drive

About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

Luxury property on the beach, with 11 outdoor pools
Paradisus Palma Real Golf & Spa Resort All Inclusive features a private beach, a winery, and a full-service spa. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, an off-leash area, and litter boxes. Other amenities at this all-inclusive property include 11 outdoor pools, a children's pool, and a gym.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include free minibar items, furnished balconies or patios, and sitting areas. Change of towels is available on request.
11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Private beach nearby, white sand, free beach shuttle, sun loungers
Paradisus Grand Cana - All Suites - All Inclusive
  • Pool
  • All inclusive
  • Spa
  • Pet friendly
8.4 out of 10, Very Good, 1,294 reviews
$422 nightly
The price is $540
Mar 1 - Mar 2
Total with taxes and fees
Paradisus Grand Cana - All Suites - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 11 bars/lounges
  • 2 swim-up bars
  • 3 beach bars
  • 3 poolside bars
  • 8 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BLUE AGAVE
  • MALVA (+18)
  • MASCALZONE
  • MINA
  • THE LUNCH BOX

Things to do

  • 11 outdoor pools
  • 27-hole adjacent golf course
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Gym
  • Mini golf
  • Optional golf privileges
  • Padel
  • Piano
  • Pickleball
  • Pilates classes
  • Racquetball/squash
  • Shopping
  • Tennis
  • TV in common areas
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Computer station
  • Conference center (69,277 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Colonial architecture
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DOP 5490 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls, an off-leash area, and litter boxes are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: DOP 5490 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Golf
Paradisus Palma Real All Inclusive
Paradisus Palma Real Golf
Paradisus Real
Paradisus Real Palma
Paradisus Palma Real Golf Resort All Inclusive Punta Cana
Paradisus Palma Real Golf Resort All Inclusive
Paradisus Palma Real Golf All Inclusive Punta Cana
Paradisus Palma Real Golf Spa Resort All Inclusive
Parasus Palma Real Inclusive
Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Frequently asked questions

Will I find all-inclusive rates at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Paradisus Palma Real Golf & Spa Resort All Inclusive is an all-inclusive resort and rates come with all meals. Activities include volleyball, bartending classes, and cooking classes.

How much does it cost to stay at Paradisus Palma Real Golf & Spa Resort All Inclusive?

As of Feb 14, 2026, prices found for a 1-night stay for 2 adults at Paradisus Palma Real Golf & Spa Resort All Inclusive on Feb 21, 2026 start from $421.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Paradisus Palma Real Golf & Spa Resort All Inclusive provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Paradisus Palma Real Golf & Spa Resort All Inclusive?

This property is situated in Bávaro within a short 12-minute walk of Cocotal Golf and Country Club and also 13 minutes on foot from Fun Republic. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Will I be able to park at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, secured self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Paradisus Palma Real Golf & Spa Resort All Inclusive?

YHI Spa is the property's spa and services include deep-tissue massages, sports massages, aromatherapy, and detox wraps.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive include a casino?

No, Paradisus Palma Real Golf & Spa Resort All Inclusive doesn't have a casino.

Will I find an indoor pool at Paradisus Palma Real Golf & Spa Resort All Inclusive?

No, this property doesn't have an indoor pool; however, there are 11 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

What amenities will couples enjoy at Paradisus Palma Real Golf & Spa Resort All Inclusive?

There are many amenities for couples at this all-inclusive property, including Champagne service as well as a private beach and 3 beach bars.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have a hot tub?

Yes, this all-inclusive property offers private rooftop spa tubs in some guestrooms.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have a restaurant that serves breakfast?

Yes, Paradisus Palma Real Golf & Spa Resort All Inclusive has 8 restaurants, and serves breakfast for a surcharge.

Will Paradisus Palma Real Golf & Spa Resort All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Paradisus Palma Real Golf & Spa Resort All Inclusive for a fee of DOP 5490 per pet, per day. The property also provides an off-leash area and food and water bowls.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Paradisus Palma Real Golf & Spa Resort All Inclusive?

The closest major airport to Paradisus Palma Real Golf & Spa Resort All Inclusive is Punta Cana Intl. Airport (PUJ), which is 11.3 mi away (27 minutes by car).

Are there rooms with balconies at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, every guestroom at Paradisus Palma Real Golf & Spa Resort All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Paradisus Palma Real Golf & Spa Resort All Inclusive.

Paradisus Palma Real Golf & Spa Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 960 out of 1530 reviews
Rating 8 - Good. 256 out of 1530 reviews
Rating 6 - Okay. 155 out of 1530 reviews
Rating 4 - Poor. 74 out of 1530 reviews
Rating 2 - Terrible. 85 out of 1530 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Claudia Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comida muy buena
Stayed 4 nights in Dec 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Amparo

Stayed 3 nights in Nov 2025

8/10 Good

Philomena

Room was clean
Stayed 8 nights in Nov 2025

6/10 Okay

Arnaldo

Stayed 8 nights in Nov 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and property. Excellent service from the staff. Loved the pools!!
Stayed 7 nights in Nov 2025

10/10 Excellent

Kris

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Courteous staff
Stayed 5 nights in Nov 2025

2/10 Terrible

Osvaldo

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I rarely write negative reviews, but our experience at Paradisus Palma Real was alarming. During our stay around Storm Melissa, my wife bit into a piece of glass inside a sushi roll. We caught it in time, but this is a severe food-safety breach with potentially life-threatening consequences. We also observed flies on exposed items at the buffet on multiple visits—covered stations and active monitoring were clearly lacking. Finally, during the intense rains from the storm, no porters assisted with transportation around the property. There was no facilitation to reach our room, leaving us to trek through heavy rain with small children—completely avoidable at a resort of this category. Safety and basic service should come first. The hotel offered a one-night compensation conditional on signing a legal release of liability, which we declined—not the kind of paperwork anyone expects on a family vacation. I sincerely hope management immediately strengthens kitchen QA (including controls to prevent foreign objects and better pest management) and ensures proactive, weather-contingent guest transport during storms. Until then, I cannot recommend this property.
Stayed 3 nights in Oct 2025

8/10 Good

Stacey

Liked: Cleanliness, property conditions & facilities
The resort overall was nice. There were a few areas that could be improved. The food wasn’t great but then we are very fussy eaters. The room was nice but could have been cleaner. There were ants in the counter and a cockroach came out in the bathroom but we called down to the front desk and they sent someone up right away to spray for them and it did kill it. Our concierge Leandro was amazing!!!! He was the best and always friendly and supper helpful! He definitely made the week very relaxing and stress free. Thank you!!!! The bar tender at the pool bar was sooo nice and the waitress at the buffet. We couldn’t have asked for better service!
Stayed 7 nights in Nov 2025

10/10 Excellent

Amir

Liked: Cleanliness, amenities, property conditions & facilities
Food was excellent. I was in shock. They also upgraded me to the Reserve which was nice
Stayed 1 night in Nov 2025

8/10 Good

Lindsay

Stayed 3 nights in Nov 2025

10/10 Excellent

Viktor

Liked: Cleanliness, amenities, property conditions & facilities
Thanks, vacation was amazing
Stayed 9 nights in Oct 2025

10/10 Excellent

CLAUDIA

Stayed 4 nights in Oct 2025

10/10 Excellent

ZAIDA

Liked: Cleanliness, amenities, property conditions & facilities
An excellent experience. Clean, cozy, and safe place. It has all the necessary amenities to enjoy a relaxing time with the family. I recommend it and I will definitely come back.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lisa Marie

Stayed 5 nights in Nov 2025

10/10 Excellent

Pilar A

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay at Meliá Hotel Palma Real, Punta Cana! Our family had an unforgettable stay at the Meliá Hotel Palma Real! From the moment we arrived, the service exceeded every expectation. A special thank-you to Leandro Calvo, the concierge, who truly made our trip extraordinary. He was incredibly attentive, professional, and kind — always anticipating our needs and ensuring every detail was taken care of, from dinner reservations to family activities. His genuine care and dedication stood out and made us feel completely at home. The food throughout the resort was excellent — fresh, flavorful, and beautifully presented. The Kids Club was another highlight for our family; the staff was wonderful, and our children couldn’t wait to go back each day. It allowed us to relax knowing they were safe, happy, and entertained. Our room was spacious, spotless, and beautifully maintained, offering the perfect mix of comfort and style. Every staff member we encountered was warm, helpful, and committed to creating an exceptional experience. Thank you, Meliá Palma Real, and especially Leandro Calvo, for making our vacation so memorable.
Stayed 6 nights in Nov 2025

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great very friendly and the place was very clean.
Stayed 7 nights in Nov 2025

10/10 Excellent

Shanique

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms and facilities were very clean and spacious. The staff was exceptional and went above to beyond to ensure our group was well taken care of and had what we needed. The kids area and staff was also great, offering daily activities for the kids to participate in. Highly recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ellys

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very hospitable and beautiful thru out .
Stayed 2 nights in Nov 2025

4/10 Poor

Julissa

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
As a frequent traveler and long-time admirer of the Meliá brand, I must say my recent stay did not meet expectations, especially after upgrading to The Reserve, which I believed would offer a superior experience. Our luggage took nearly three hours to reach the room, which upon arrival was not properly cleaned: there was paper left in the bathroom, no slippers, and missing towels. When we asked for replacements, we were told the hotel was full, which is unacceptable for a premium service. Thankfully, Kelvin, our concierge, personally ensured we received the missing items and provided exceptional support throughout our stay. The promised amenities (a bottle of wine and cookies) arrived late, and overall communication from some staff lacked the warmth and professionalism I associate with Meliá. Yoga sessions were limited, and the Friday class was canceled due to rain without any rescheduling. Despite these issues, the restaurant staff were excellent, always kind and attentive. However, I noticed no real distinction in the premium beverages included with The Reserve. Heavy rain also caused hallway flooding, nearly causing an accident. While I understand the circumstances, it highlighted a lack of preparedness. In the end, aside from Kelvin’s service, the upgrade added no real value the room design was identical, and the experience did not justify the price. I hope management reviews these gaps so The Reserve truly reflects the quality Meliá represents.
Stayed 3 nights in Oct 2025

4/10 Poor

Elena

Stayed 1 night in Oct 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They swim up bar was clean, convenient, staff was great..
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicholas J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 5 nights in Oct 2025

10/10 Excellent

elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What makes a Hotel Property an amazing place! Are the people that provide all the services for the guest, so welcoming, beautiful people, ready to serve and that for me is standard.
Stayed 6 nights in Oct 2025

10/10 Excellent

Kimberly

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this resort! It was our first time to the Dominican Republic. The resort was beautiful, clean, had an amazing staff, and we loved almost everything we had to eat or drink. We definitely had some staff that made us feel more like family than guests. Yuderi and Rafael on The Reserve beach, Franklyn our concierge, Judy at Mina Steakhouse, Rossanna at the Main Pool, and Carlos the best MC and all around good guy, we loved you all!! You made our trip so much better!!!
Stayed 7 nights in Oct 2025

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