Moon Palace The Grand - Punta Cana - All Inclusive

Property class: 5 and above

Choose dates to view prices

Photo gallery for Moon Palace The Grand - Punta Cana - All Inclusive

A resort with multiple swimming pools, beach areas, and palm trees.
Creator video - submitted by  Latino Wealth Life
A resort with multiple swimming pools, beachfront villas, and a large hotel complex.
A lobby with a curved reception desk, palm trees, and a checkered floor.
A modern spa with a central 'SPA' sign, hanging plants, and a minimalist interior design.

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa

Explore the area

View in a map
Boulevard Turístico del Este, Punta Cana, La Altagracia, 23000
  • Place, Cana Bay Golf Club
    ‪10 min drive‬
  • Place, Punta Blanca Golf Course
    ‪12 min drive‬
  • Place, Iberostar Golf Course
    ‪12 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪34 min drive‬

Room options

Grand Superior Deluxe Golf View

9.0 out of 10
Wonderful
(14 reviews)
  • Golf view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Grand Junior Suite Golf View

  • Golf view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Grand Superior Deluxe Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Grand Swim-Up Suite

  • Resort view
  • 641 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Grand Governor Suite Ocean View

  • Ocean view
  • 1317 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Grand Family Suite Golf View

  • Golf view
  • 1281 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Grand Family Suite Ocean View

  • Ocean view
  • 1281 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Grand Presidential Suite Golf View

  • Golf view
  • 178 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Grand Presidential Suite Ocean View

  • Ocean view
  • 1957 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Three Bedroom Villa - Ocean View

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

Four Bedroom Villa - Ocean View

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

Three Bedroom Oceanview Rooftop Villa

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

Four Bedroom Oceanview Rooftop Villa

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

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About the neighborhood

Punta Cana

Located 2.3 mi (3.7 km) from Cana Bay Golf Club, Moon Palace The Grand - Punta Cana - All Inclusive is within a 10-minute drive of Punta Blanca Golf Course. This 1662-room, 5-star hotel has 9 outdoor pools along with outdoor private hot tubs and 19 restaurants.

What's nearby

  • Cana Bay Golf Club - 10 min drive - 2.1 miles
  • Punta Blanca Golf Course - 12 min drive - 4.5 miles
  • Iberostar Golf Course - 12 min drive - 6.1 miles
  • Cocotal Golf and Country Club - 14 min drive - 8.6 miles
  • Arena Gorda Beach - 15 min drive - 6.3 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 41 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪Marketplace Buffet - ‬10 min drive
  • ‪Casa Macao - ‬1 min walk
  • Habibi
  • ‪Zen Restaurant - ‬9 min drive

About this property

Moon Palace The Grand - Punta Cana - All Inclusive

Moon Palace The Grand - Punta Cana - All Inclusive features a private beach, a golf course, and a full-service spa. Onsite parking is available for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, access to locker space, and luggage storage. Other amenities at this all-inclusive hotel include 9 outdoor pools, a casino, and a free water park.
50-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Outdoor private hot tubs, free minibar items, and coffee makers are also available. Change of towels is available on request.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O Spa has 50 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • 19 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • 6 poolside bars
  • 8 bars/lounges
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Carvao
  • Casa Macao
  • Habibi
  • JC Prime Room 84
  • Nikos by Athinagoras

Things to do

  • 18-hole golf course
  • 9 outdoor pools
  • Casino
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Children's books
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 50 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • 3 buildings
  • Ballroom
  • Built in 2026
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 15 2026 to December 31 2026 (dates subject to change):
  • Casino/Gaming facilities

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 852647364

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Frequently asked questions

Will I find all-inclusive rate plans at Moon Palace The Grand - Punta Cana - All Inclusive?

Moon Palace The Grand - Punta Cana - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals.

How much does it cost to stay at Moon Palace The Grand - Punta Cana - All Inclusive?

As of Oct 31, 2026, prices found for a 1-night stay for 2 adults at Moon Palace The Grand - Punta Cana - All Inclusive on Nov 8, 2026 start from $692, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Moon Palace The Grand - Punta Cana - All Inclusive?

This hotel is located in Punta Cana, close to Macao Beach, Cana Bay Golf Club, and Arena Gorda Beach. You'll also find Punta Blanca Golf Course and Splash Water Park within a short drive.

Is there parking available at Moon Palace The Grand - Punta Cana - All Inclusive?

Yes, parking is available for a surcharge. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Moon Palace The Grand - Punta Cana - All Inclusive?

O Spa is the hotel's spa and services include hot stone massages, deep-tissue massages, body wraps, and reflexology.

Are there luxury amenities available at Moon Palace The Grand - Punta Cana - All Inclusive?

Yes, guests can indulge in luxuries such as a free water park, a private beach, and 19 restaurants at this hotel.

Does Moon Palace The Grand - Punta Cana - All Inclusive include a casino on the premises?

Yes, Moon Palace The Grand - Punta Cana - All Inclusive has a casino. Please note that the casino will be closed between June 15 2026 and December 31 2026 (subject to change).

Will I find an indoor pool at Moon Palace The Grand - Punta Cana - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 9 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 7:00 PM.

What amenities will couples enjoy at Moon Palace The Grand - Punta Cana - All Inclusive?

There are many amenities for couples at this hotel, including a private outdoor hot tub and champagne service in each guestroom, and some feature ocean view.

Does Moon Palace The Grand - Punta Cana - All Inclusive have a hot tub?

No, but this hotel does have a sauna.

Does Moon Palace The Grand - Punta Cana - All Inclusive have a restaurant with a breakfast menu?

Yes, Moon Palace The Grand - Punta Cana - All Inclusive has 19 restaurants, and serves free buffet breakfast each morning.

Will Moon Palace The Grand - Punta Cana - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Moon Palace The Grand - Punta Cana - All Inclusive though service animals are welcome.

Does Moon Palace The Grand - Punta Cana - All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Moon Palace The Grand - Punta Cana - All Inclusive?

The closest major airport to Moon Palace The Grand - Punta Cana - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 18.4 mi away (41 minutes by car).

Are there rooms with balconies at Moon Palace The Grand - Punta Cana - All Inclusive?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy ocean and golf course views.

Does Moon Palace The Grand - Punta Cana - All Inclusive have a wedding venue?

Take advantage of the wedding venue at Moon Palace The Grand - Punta Cana - All Inclusive if you plan to say "I do" during your trip.

Moon Palace The Grand - Punta Cana - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 110 reviews
Rating 8 - Good. 18 out of 110 reviews
Rating 6 - Okay. 17 out of 110 reviews
Rating 4 - Poor. 6 out of 110 reviews
Rating 2 - Terrible. 14 out of 110 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and fun resort! Lovely and helpful staff. We look forward to our next stay.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and welcoming. The hotel is super clean and everything is super convenient to find. The only issue is that they are still under construction in many different areas of the hotel and you see a lot of the workers around. Also many of the restaurants haven't opened yet and the ones opened are really hard to get reservations. Overall are really recommend it and can't wait to go back once they are done with everything. Food was great, entertainment was great. Drinks are great! Our favorite spot was Nativo cafe!!
Stayed 6 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Construction is going on there! Do not waste your time and money!
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Was problem wire ac Was insects on bad And cockroaches in room Overall the hotel is great
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was always dirty with lots of bugs and dust and staff didn’t clean well. The beds would get fixed in the room but nothing else would get cleaned or restocked. Hallways weren’t vacuumed, elevators would have dirt and liquid on the floor and staff were rude at times. There weren’t much food options for sea food, so if you don’t eat meat or chicken you don’t have many options.
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
It’s not finished and there is a ton of construction going on. It’s not organized and employees do not understand a lot of questions. Resort credits are a joke. The pools are great and the water sides are great. Ice cream is also good. The arcade is good because all the games are free. I suspect that could change. It should be wonderful in the future but right now it’s not completely finished and a lot of stuff is not open or complete. We loved the pools that were open.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel and will definitely return once the resort is fully open. The resort is beautiful, modern, and very convenient. One of my favorite things was that the restaurants and entertainment areas are air-conditioned, which makes a huge difference compared to many other resorts. I also loved that there are plenty of bars throughout the property, so you never have to wait long for a drink. The golf carts that shuttle guests to the beach were another great convenience. As for the downsides, we called room service twice to request coffee pod refills, but they never arrived. We also had an issue with our concierge, Ruben. He told us he had booked one of the restaurants for a birthday celebration, but when we arrived, we discovered that no reservation had been made. Thankfully, the restaurant manager stepped in, resolved the situation, and made up for the inconvenience, which we truly appreciated. Overall, it’s a beautiful resort with plenty of activities and amenities. Once all of the facilities are fully open, I think the experience will be even better. Despite the few issues we encountered, we had a wonderful stay and look forward to coming back.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will eventually become a very nice hotel. Given our attendance 10 days after its opening, about 60% of the hotel was completed. As a result, we weren’t able to enjoy everything that is listed. However the great thing is they offered us a complimentary return visit for the same number of people and number of days! The Pros: They have the best fitness center I’ve ever seen at a resort. It has a spin room, boxing room, polytechnics room, stair masters, treadmills all looking out at the beautiful golf course. There are plenty of seating areas throughout the resort. The bowling center (about 13-14 lanes) and sports bar was nice, especially during NBA finals. The best restaurant to book was the Mediterranean restaurant. Food was very nicely seasoned and great portion size. The hotel is very spacious and you never feel like it’s tons of people. The Cons: Ocean view is NOT what you think. DR has some type of restriction where this resort had to be so far away from the ocean. So it really is like viewing the ocean from a distance past a forest. We purchase ocean view but it was nothing but construction and forestry. The pool closed very early like at 6pm. The food wasn’t the best at the restaurants we booked (Italian, Mexican). They ran out of some of the items listed and it wasn’t seasoned well. The spa was ok. Our therapist did a lot of rubbing rather than massaging. For the price, it wasn’t worth it to me or my husband (a couples massage was almost $700).
Stayed 4 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our experience at Moon Palace The Grand Punta Cana was very disappointing, especially since we were traveling to celebrate our anniversary. We paid for an ocean-view room, but upon arrival, we were assigned a room facing a construction zone. We requested a change immediately, but they were unwilling to resolve the issue. The next day, they kept us waiting all day with promises that they would move us—giving us a different time each time—until they finally did. Unfortunately, the problems didn't end there. In the new room, the pillows had a very unpleasant odor. We called to have them replaced, but no one ever came. We also waited practically a whole day just to have a simple bottle of water delivered. As for the food, it was one of the biggest disappointments. The restaurants were always packed, and getting a table was very difficult. We found the Greek restaurant to be very poor; the French restaurant also left much to be desired, and the sushi at the Japanese restaurant was of very low quality. For a hotel of this caliber and at the price we paid, we expected a much better dining experience. The staff, in general, were friendly and tried to take good care of us, but the hotel gives the impression that it isn't quite ready to receive guests yet. Many areas are still under construction, with constant noise from hammers, machinery, and workers during the day, which disrupts rest and the overall experience. Furthermore, neither the casino nor the nightclub is open.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Deluxe golf course view rooms were big with a hot tub on the balcony. Nice bathroom which needs some towel racks. There are only 2 pegs to hang towels. Restaurant food was spotty, some great, some average. Some had great service-Agra, Cantina, Momo, and others were very slow. Getting reservations for a large group was difficult. Language was a barrier throughout the resort. No one was sure about what was open and what wasn’t. Even at the customer relations desk. If you showed them something in the app, they had no clue it even existed. They made reservations for us at restaurants that were closed that day. It seemed like no one knew anything. Pools that were open were lovely the beach was a walk but nice-although waves were red flag. It was great to have chairs and towels available everywhere with no problem getting them.The water slides and wave rider were great. It was fabulous to have the arcade available at no charge. Otherwise the kids would have nothing to do in the evening. Pools close at 6:00. More entertainment for kids and teens is needed. I hope they never start charging for the arcade or wave rider. It makes a huge difference to have it available at no charge. There was so much construction that we weren’t prepared for. So many things weren’t open yet. We should have been made aware of this when we booked. You could hear hammering at 11pm. This resort will be fabulous when everything is open-unless it is too crowded and there are charges for amenities.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel a pesar de no estar terminado
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel demasiado bueno,
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Me vendieron el hotel como terminado y le falata más de la mitad por hacer
Stayed 6 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness
La habitacion terrible, toco solicitar cambio y me la entregadron a las 4:30 de la tarde.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella entonces muchas veces te toca tomar ya sin gas la bebida Mucho potencial pero aún en pañales
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 4 nights in Jun 2026