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Recent guest reviews

The rooms smell to insecticide, the furniture is aged, the food in the reservation restaurants is the same, with a fancy name, as in the buffets. Excellent customer service, very nice and friendly staff.

i Love iT!!!!!!!!amazing landscaping,fresh great food,French Restaurant Steak was amazing!!!!!

Our room was infested with bedbugs. I feel like they knew this by comments made prior to putting us in our room. Our room also wasn’t ready on time, as per check in. The food was terrible and servers were not friendly.

Everything is above and beyond!! Very satisfied with my stay

Awesome! Everything was good, employees were very courteous, amenities very clean, a real All Inclusive

resort must be renovated everything is old.BLUE travel workers must help customers not just sit there and play with their phones

Great selection of food options. Great pool and beach area! Beds were a little soft for my liking.

This property needs a complete and total make over. Its by no means a 4 star or even a 3 star resort. The food is awful there are no amenities no entertainment buffet is a joke rooms are so outdated. Thankfully was refunded and moved hotels asap.

Overall our stay at Iberostar Punta Cana was ok. The food was good, alcohol choices were very limited and quality of ALL drinks was poor: diluted with water. Rooms (we had to switch our room) were severely dated: rusty bath tabs, clogged drain, tv's were not working, busted tiles and no control over the room temperature. Quality of the swimming pool and outside facilities was good. Staff was friendly and tried to help. I would not return back or recommend that hotel to my friends.

I chose Iberostar for the good reviews and because it looked kid friendly, which it was! I have 2 sons, 6 & 2 and they were well loved by many of the staff that would just be walking by. Upon arrival we were greeted promptly. Our room was ready immediately but it was warm, and the only control you have is whether you want it high or low, no temp control. Outlets were falling out of the walls (not safe), tiles on the floor were chipped, but room was ALWAYS clean. Buffet was mediocre. My husband got food poisoning which kept him in bed for 2 entire days. AC never worked right so we had to switch rooms 2 days in which was a pain, but at least that AC worked right. No room service. Took forever to get new sheets for the pullout bed in our transferred room. The outside was SPECTACULAR! Pool was warm and clean, grounds were clean, beaches were immaculate, and there were always chairs available at the pool. Chairs at the beach are impossible to get unless you reserve them first thing in the AM. Pool is great for kids. it’s a huge walk out ramp so even my toddler had a lot of playing space where he could stand on his own and play. Weather was perfect. I can only speak for Maria Bonita Mexican Restaurant & Star Rock American Restaurant but both were great. DON’T EAT THE PORK AT THE BUFFET unless you want food poisoning. Happened on another trip here 8 years ago also. Overall, this resort needs a lot of love to the rooms and buffet to make it better. Probably wouldn’t stay here again.

nice comfortable room close to beach and pool. friendly and helpful staff.

We had an excellent time, it was out 2nd time going out of the country, we would do it again

Most of the restaurants are open air, the buffets are away from the beach and are very hot. We aren’t used to eating in 85F with 85% humidity. The To get your restaurant reservations, you have to deal with JJ. They probably won’t have a lot of openings, so get used to the buffets. JJ will annoy you every day to go to the time share pitch they expect every guest to waste a couple of hours on. We hated going to the lobby bar because of him. The next to last day we were there they decided to paint our room, we almost couldn’t stand the fumes. We had to leave the doors open for a fee hours to try and air it out.

Landscaping makes this hotel feel like the most beautiful inviting places to stay. Super close to the beach,but lots of walking for restaurants and entertainment depending on which side your room is located.

Carretera Arena Gorda Punta Cana La Altagracia

Hotel highlights

  • Walking distance to Arena Gorda Beach and Iberostar Golf Course
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking

Iberostar Punta Cana All inclusive places you within a 15-minute stroll of popular sights such as Arena Gorda Beach and Iberostar Golf Course. This 427-room, 3.5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a golf course.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. There are ample dining options with 9 onsite restaurants, including La Cana, which specializes in seafood. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 3 coffee shops/cafés.


Rooms

The 427 rooms are air-conditioned and have an array of amenities, including balconies or patios, private yards, and minibars. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Espresso makers, ceiling fans, and safes are other standard amenities.


Property features

Iberostar Punta Cana All inclusive features a private beach, a golf course, and a full-service spa. Free valet parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this all-inclusive property include 3 outdoor pools, a casino, and a nightclub.

Room options

Junior Suite Star Prestige

Full 2 | King 1 | Sleeps 3

Romantic Junior Suite

Full 1 | King 1 | Sleeps 3

Standard Room Ocean View

Full 1 | King 1 | Sleeps 4

Double Room, Garden View

Full 2 | King 1 | Sleeps 4

Guest reviews for Iberostar Punta Cana All inclusive

Everyone (47) Couples (63) Family (51) Friends (21) Other (18)
3
Families

The rooms smell to insecticide, the furniture is aged, the food in the reservation restaurants is the same, with a fancy name, as in the buffets. Excellent customer service, very nice and friendly staff.

By on Aug 31, 2019

3
Everyone

By on Jul 18, 2019

Review comment responded on Jul 30, 2019

Dear guest, Thank you for valuing our hotel. We are sorry to know that you disliked few of our service. We hope you visit us soon again. Best Regards, Online Quality Manager Iberostar Punta Cana

5
Everyone

By on Jul 16, 2019

Review comment responded on Jul 30, 2019

Dear guest, Thank you for valuing our hotel. We are excited to read that you enjoyed your spectacular stay. We hope you visit us soon again. Best Regards, Online Quality Manager Iberostar Punta Cana

5
Families Families

i Love iT!!!!!!!!amazing landscaping,fresh great food,French Restaurant Steak was amazing!!!!!

By on Jun 27, 2019

Review comment responded on Jul 31, 2019

Dear guest, Thank you for sending your evaluation of our hotel. It is wonderful to read you had fun on your vacations with us, and that you liked every service. We hope you visit us soon again. Best Regards, Online Quality Manager Iberostar Punta Cana

1
Families Friends

Our room was infested with bedbugs. I feel like they knew this by comments made prior to putting us in our room. Our room also wasn’t ready on time, as per check in. The food was terrible and servers were not friendly.

By on Jun 20, 2019

Review comment responded on Jul 31, 2019

Dear guest, Thank you for valuing our hotel. We fell sad to know that you disliked few things of our service. We are looking forward welcoming you again to give you a better stay and change the perspective you got. Best Regards, Online Quality Manager Iberostar Punta Cana

5
Partner Couples

Everything is above and beyond!! Very satisfied with my stay

By on May 23, 2019

5
Everyone

Awesome! Everything was good, employees were very courteous, amenities very clean, a real All Inclusive

By on May 6, 2019

4
Families

resort must be renovated everything is old.BLUE travel workers must help customers not just sit there and play with their phones

By on May 1, 2019

5
Everyone

Great selection of food options. Great pool and beach area! Beds were a little soft for my liking.

By on Apr 22, 2019

5
Everyone

By on Apr 12, 2019

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