Secrets La Romana Resort & Spa - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront resort with 2 outdoor pools

Choose dates to view prices

Photo gallery for Secrets La Romana Resort & Spa - Adults Only - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
6 restaurants, breakfast, lunch, dinner served; Asian cuisine
5 bars/lounges, 2 swim-up bars, poolside bar, beach bar
Outdoor banquet area
6 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Carr. a Bayahibe, Playa Bayahibe, San Rafael del Yuma, 23000
  • Bayahibe Beach
    ‪4 min walk‬
  • Dominicus Beach
    ‪10 min drive‬
  • Casa de Campo Marina
    ‪25 min drive‬
  • La Romana (LRM-La Romana Intl.)
    ‪19 min drive‬

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Room options

Deluxe Room, 2 Queen Beds, Garden View

  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds, Garden View (Preferred)

  • Sleeps 3
  • 2 Queen Beds

Club Room, 1 King Bed, Partial Ocean View (Preferred)

  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Garden View (Preferred, Swim Out)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Garden View

  • Sleeps 3
  • 2 Queen Beds

Club Room, 1 King Bed, Garden View (Preferred)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Garden View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Garden View (Preferred)

  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Pool View (Preferred)

  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds, Partial Ocean View (Preferred)

  • Sleeps 3
  • 2 Queen Beds

Club Room, 2 Queen Beds, Garden View (Preferred, Swim Out)

  • Sleeps 3
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Ocean View (Preferred)

  • Sleeps 3
  • 2 Queen Beds

Club Room, 1 King Bed, Ocean View (Preferred)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Bayahíbe

Secrets La Romana Resort & Spa - Adults Only - All Inclusive places you next to Bayahibe Beach and within a few miles (5 km) of other popular attractions like East National Park. This 356-room, 4.5-star resort has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Bayahibe Beach - 4 min walk - 0.3 miles
  • Dominicus Beach - 10 min drive - 4.4 miles
  • La Romana Port - 23 min drive - 15.5 miles
  • Teeth of the Dog Golf Course - 24 min drive - 15.7 miles
  • Casa de Campo Marina - 25 min drive - 12.7 miles

Getting around

  • La Romana (LRM-La Romana Intl.) - 18 min drive

Restaurants

  • ‪Saona Cafe - ‬6 min drive
  • ‪La Terraza - ‬9 min drive
  • ‪Mare Grill & Restaurant - ‬4 min walk
  • ‪ONNO's - ‬6 min drive
  • ‪Color Café - ‬10 min drive

About this property

Secrets La Romana Resort & Spa - Adults Only - All Inclusive

Adults-only beachfront resort with 2 outdoor pools
Secrets La Romana Resort & Spa - Adults Only - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. If you decide to drive, there's free valet parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only resort include a gym, a sauna, and outdoor tennis courts.
55-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, furnished balconies or patios, and sitting areas.
A private beach and 2 outdoor tennis courts are featured at the resort. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Caoba - Buffet
  • Chinola - Latin American
  • Mare - Seafood
  • Noor -Mediterranean Grill
  • Sakura - Asian

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 4 outdoor pickleball courts
  • Art gallery
  • Beach volleyball
  • Beach yoga
  • Boat and paddles
  • Boat tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (7,975 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - August 2019
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Air conditioning insulation works will take place at the property until 30 November 2024.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hilton Romana All-Inclusive Adult San Rafael Del Yuma
Hilton Romana Inclusive Adult

Frequently asked questions

Is free cancellation available at Secrets La Romana Resort & Spa - Adults Only - All Inclusive?

Secrets La Romana Resort & Spa - Adults Only - All Inclusive provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Secrets La Romana Resort & Spa - Adults Only - All Inclusive?

As of Jun 30, 2025, prices found for a 1-night stay for 2 adults at Secrets La Romana Resort & Spa - Adults Only - All Inclusive on Jul 1, 2025 start from $503.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Secrets La Romana Resort & Spa - Adults Only - All Inclusive?

This resort is located in San Rafael del Yuma, just steps from Bayahibe Beach. You'll also find Monumento Natural Punta Bayahibe and East National Park within a short drive.

Will I be able to park at Secrets La Romana Resort & Spa - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking and electric car charging are also available for guests.

Is there a spa at Secrets La Romana Resort & Spa - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Swedish massages, beach massages, aromatherapy, and reflexology.

Does Secrets La Romana Resort & Spa - Adults Only - All Inclusive feature a casino?

No, Secrets La Romana Resort & Spa - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Secrets La Romana Resort & Spa - Adults Only - All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What amenities will couples enjoy at Secrets La Romana Resort & Spa - Adults Only - All Inclusive?

This adults-only resort offers many amenities for couples, including Champagne service as well as a private beach and a beach bar.

Does Secrets La Romana Resort & Spa - Adults Only - All Inclusive have a hot tub?

Yes, this resort has a spa tub.

Does Secrets La Romana Resort & Spa - Adults Only - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Secrets La Romana Resort & Spa - Adults Only - All Inclusive has 6 restaurants, and serves breakfast for a surcharge.

Does Secrets La Romana Resort & Spa - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Secrets La Romana Resort & Spa - Adults Only - All Inclusive though service animals are welcome.

Are there connecting rooms at Secrets La Romana Resort & Spa - Adults Only - All Inclusive?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to Secrets La Romana Resort & Spa - Adults Only - All Inclusive?

The closest major airport to Secrets La Romana Resort & Spa - Adults Only - All Inclusive is La Romana (LRM-La Romana Intl.), which is 9.3 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Secrets La Romana Resort & Spa - Adults Only - All Inclusive?

Yes, every guestroom at Secrets La Romana Resort & Spa - Adults Only - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Secrets La Romana Resort & Spa - Adults Only - All Inclusive offer wedding services?

There are wedding services available at Secrets La Romana Resort & Spa - Adults Only - All Inclusive if that's in your vacation plans.

Secrets La Romana Resort & Spa - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 427 out of 650 reviews
Rating 8 - Good. 141 out of 650 reviews
Rating 6 - Okay. 43 out of 650 reviews
Rating 4 - Poor. 19 out of 650 reviews
Rating 2 - Terrible. 20 out of 650 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Josue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place i would come back again in the future
Stayed 3 nights in Mar 2025

10/10 Excellent

Inna

Traveled with family
Liked: Amenities, property conditions & facilities
Property
Stayed 4 nights in Mar 2025

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like some staff on the lobby bar not doing there job nicely and rude
Stayed 2 nights in Feb 2025

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avaliação justa

Um dos pontos que me surpreendeu positivamente foi a limpeza. Os banheiros eram todos muito limpos e os restaurantes também. Sempre que entrávamos nos restaurantes, nos questionavam se tínhamos alergias e ofereciam álcool gel. Ficamos bastante tempo, comemos de tudo e não pegamos nenhuma virose de praia. A estrutura era boa (praia, muitas cadeiras disponíveis, muitos restaurantes, parque aquático perfeito, toalhas, piscinas, passeios turísticos, spa, casino, lojas, cafeterias). Mesmo sem ser “enclave”, conseguimos aproveitar. Mas é interessante ir sabendo do “enclave”, porque eles oferecem. Pontos negativos foi que sentimos falta de arroz branco (típico da culinária Brasileira). Tinha morcegos em cima do forro do nosso quarto que faziam barulho à noite (recomendo não ficar no último andar). No último dia, fomos abordados pelos vendedores do The Playa Club que tomaram muito tempo nosso (justo no último dia). Por fim, a camareira não recolocava todos os produtos do banheiro e do frigobar (só quando eu pedia). Fora isso, vale a pena visitar o resort (nota 8,5).
Stayed 7 nights in Mar 2025

10/10 Excellent

Olga, aventura

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 3 nights in Mar 2025

4/10 Poor

Jane

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place was definitely clean — in fact, everywhere smelled of bleach. But I can’t say enough about how terrible the food was — by far the worst food we’ve ever experienced. And I booked this spot because the reviews mentioned how great the food was. Even the fruit wasn’t good, and the Caribbean always has great fruit. I mean the fish was mush — which makes no sense given where we were! I resorted to eating rolls with butter and cucumber slices for lunch most days. I could go on and on about the food but I’ll share some positivity. The beach was beautiful! Overall the facilities need a good updating but that’s pretty typical these days and not a dealbreaker (again, because it was overall clean). Take it from me, if you enjoy decent food (at a minimum) particularly on vacation, book elsewhere!
Stayed 4 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and helpful. The property is lovely. The food just ok.
Stayed 4 nights in Feb 2025

8/10 Good

Annette

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, as an adult only resort, the place is excellent is very quiet for those of us that are looking for peaceful retreat for from our busy lives. The only complaints I have is that the parking availability for the adults only is very limited so innocence you have to park in the family parking lot and walk across the resorts. It’s a little new ones not a big deal but it still it’s like take away from the experience. The other thing that I would complained about is basically how stingy the staff was about giving me one of those beach totes that they offer to to customers. We were two people in my room and they gave us only one bag indicating that it was only one bag per room even though there’s two beds and two people so when I asked for one, they asked me to pay $30, USA dollars for a bag that is made out of canvas probably in China for like five cents at the most. And that level stinginess threw me off completely. But other than that, the place is nice. The beach is a little rocky at the entrance, but it’s manageable. The food choices are limited, but they’re good food choices for a very short stay perfect to just relax and decompress hop on a plane and return back to your busy lives.
Stayed 1 night in Feb 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Laura Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful
Stayed 4 nights in Jan 2025

10/10 Excellent

ALFONSO

Stayed 4 nights in Dec 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed by this resort. The beach was better than expected, the pictures online do no justice. The grounds are super clean. The food was great we loved the selection. And the Cinolas beach restaurant was so romantic great food. The pools are stunning. This is a great resort to relax. Only downside would be lack of pool side entertainment, no music playing and not much activities for young adults but I would absolutely come back!
Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Mal servicio y muy disgustado con el trato

El personal no paraba de poner impedimientos y tratarnos mal durante toda la estancia. No pudimos disfrutar de las vacaciones. Ejemplos: nos cargaron conceptos que no habiamos disfrutado, servicio de bebidas muy lento, comida de mala calidad, reservamos una actividad de padel surf y se olvidaron de apuntar nuestra reserva... Además, Jose Luis (gerente de eventos) nos intentó engañar continuamente con cenas y eventos que no valían ese dinero y el último día intentó colarnos una cena de más que no habíamos disfrutado. En definitiva, mal trato del personal y no paraban de ponernos problemas e impedimentos.
Stayed 8 nights in Dec 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy place. Everybody were so helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aleida

Traveled with group
Muy cómodo , playa bellísima , tranquilo y buen servicio . Las chicas de Enclave excelente.
Stayed 2 nights in Dec 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evething magnífic
Stayed 6 nights in Dec 2024

8/10 Good

Qing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach and warm water
Stayed 7 nights in Dec 2024

10/10 Excellent

Brenna Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This vacation was 10/10! We truly had an amazing time.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mark, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great experience. As a suggestion: 1. Rooms need to be cleaned more thoroughly, e.g. dust, floor cleaning. 2. Smoking Section on the Adults Only side needs to be moved towards the pool area. 3. Towel Changing station also needs to be moved closer to the pull side.
Stayed 9 nights in Dec 2024

10/10 Excellent

Marielly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good beach
Stayed 8 nights in Nov 2024

6/10 Okay

Yu Ri

Liked: Cleanliness
Disliked: Staff & service
Some of the staff were not friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Maira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

Review of La Romana Adult Hotel

The positives: the restaurant staff were incredibly kind, and the housekeeping team was exceptional, keeping the rooms spotless and comfortable throughout the stay. Unfortunately, the negatives outweighed these aspects. As a VIP “Enclave” guest, I was promised a late check-out, even receiving a coupon for it. Despite arranging this in advance, I never received confirmation. Assuming it was approved, I planned my departure for 2 PM, only to be harassed with +10 phone calls starting at 12:01 PM. Adding to the stress, the hotel cut off my Wi-Fi access after the standard check-out time—a petty and unprofessional gesture. The food was also disappointing. Despite glowing reviews, it lacked variety, with repetitive dishes served across the two “buffets” and restaurants. The buffet system wasn’t self-serve, and staff often misjudged portion requests, creating unnecessary frustration. All the restaurants offered at the hotel are merely replicas of the buffet, adding absolutely nothing new or unique to the dining experience. The pool area was another letdown. Loungers were “reserved” with towels early in the morning, yet remained unoccupied for hours. The hotel failed to enforce any rules, making it nearly impossible to find a spot unless waking up at dawn. While the rooms were clean and comfortable, the poor communication, subpar dining experience, and mismanagement of the pool left me dissatisfied. I will not be returning to this hotel.
Stayed 7 nights in Nov 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024