I would like to highlight several aspects of my terrible experience at the Hilton: 1. The food in all the themed restaurants was inedible: tough, flavorless and inedible meats, little variety of fish with a bad smell and taste, and in general a lack of attention in the preparation of the food. 2. The worst New Year's Eve dinner of my life; an event manager recommended that we dine on the beach for an extra cost of $165... What a horrible experience: grilled meats that were even tougher and inedible, lousy seafood, and the promised lobster that was inedible because it was so hard. Unfortunately, bad hands. 3. Passivity, poor service, and lack of empathy from the staff and customer service on the part of the hotel.