The property was lovely. The food as excellent. Drinks were very good. The staff, however, was truly the gem at this resort. They were friendly, accommodating and no matter what their position they went out of their way to make sure we were having a good time and try to make it even better. Some of the best customer service I have ever seen across the board. I would not hesitate to recommend this resort.
The bar maid at the Esmeralda jacuzzi tub is your most valuable asset. She makes people feel right at home and is a fun caring individual. The rest of staff is also excellent but she sticks out as a valuable employee that the Bahia Principe should be proud to have working for them.
Great staff, great attention to details. Buffet food was decent and the nicer theme restaurants were all great. Beach was clean. Pool was outstanding. I'd recommend this property to anyone looking for a getaway.
Best customer service and a great time. The events were fun. Food was extremely delicious.
Our vacation was 10 out of 10 regarding every aspect from check-in to the day we checked out. To those who seek a perfect vacation I STRONGLY suggest you stay at the Grand Bahia Principe Aquamarine in Punta Cana. This resort is kept immaculately clean and the staff make you feel comfortable. Two thumbs way up! Thank you Aqumarine!
The staff was very good, especally the maids. The grounds, activities and food were all very good. I only had a couple minor issues that were sorted to my satisfaction. The only real complaint was the mattress on the bed was way too firm, For me this drops the review from a 5 to a 4.
Great staff that was inviting and friendly . Property was clean and several options of activities
I didn't like the wifi service, it would last for a little bit and it kepts on getting disconnected. I also didn't like when i would call from the room to the front desk or any number on the (telephone posted on the phone and it would only ring 1The employees were very helpful amd pleasant . The activities were amazing., the pools. The jacuzzis. Etc. , etc. I had a great time!!
The property was very clean and the workers very helpfull and friendly.
The staff wasn't professional. The welcome desk wasn't welcoming
was an amazing stay. loved it all. excursions can get spendy but was all worth the extra money. Monkey tour was great. The resort was a lot of fun.
The property was very clean, the beach was very nice. The service at Aquamarine was lacking on every level and the fact that there were no small bottles of water available when you need to stay hydrated in this climate. The resort is huge so plan on walking....
Beautiful and people were nice. Would have liked it better if resturants were more detail in what to expect of the food. More detail of were you are "allowed" or not "allowed"
I have Stayed with 9+ All Inclusive resorts..Grand P had the least activities and the worst communication. Nothing written in english..Very difficult to communicate unless you speak spanish....No activity directors on beach..Bought 2 vollyballs which broke in less than 2 hours ..Bring your own ball or walk to other resorts. We had 3 teams of 6 plus, 22-25 people..no activity director and relied on players who thought to bring a ball. 20 plus people gave up and went to other resorts or the pool. Tennis is no better..Young kid managing the court is interested in his phone than helping. We were told we needed reservations when neither court was in use. We used them without his permission. Courts are in poor condition. Again no activity director, no encouragement to use facilities..Iberostar, Riu do a much better job and offer live ball clinics in the morning. . I am 67 and could not stay moderately active..If your happy with a clean room and good food Grand P is a nice resort. The beach is premium and the drink service is excellent. Great place to stay if you don't want to play volleyball, tennis. Sail boats available and they were in good condition.
Bahia Principe Grand Aquamarine - Adults Only - All Inclusive places you within 3 miles (5 km) of popular attractions like Hard Rock Golf Club at Cana Bay and Arena Gorda Beach. This 498-room, 4-star property has a full-service spa, a casino, and 13 restaurants.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:30 AM. There are multiple options for onsite dining with 13 restaurants, including Acuario, which specializes in international cuisine. This property has a restaurant where you can enjoy a bite to eat.
All of Bahia Principe Grand Aquamarine - Adults Only - All Inclusive's 498 rooms are air-conditioned and have an array of amenities, including balconies, free minibar items, and coffee makers. Guests can expect free WiFi and plasma TVs with satellite channels. Along with relaxing touches like hydromassage showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Ceiling fans, safes, and phones are other standard amenities.
Guests of Bahia Principe Grand Aquamarine - Adults Only - All Inclusive have access to a full-service spa, a casino, and an outdoor pool. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this adults-only property include a fitness center, an outdoor tennis court, and free WiFi in public areas.
The property was lovely. The food as excellent. Drinks were very good. The staff, however, was truly the gem at this resort. They were friendly, accommodating and no matter what their position they went out of their way to make sure we were having a good time and try to make it even better. Some of the best customer service I have ever seen across the board. I would not hesitate to recommend this resort.
The bar maid at the Esmeralda jacuzzi tub is your most valuable asset. She makes people feel right at home and is a fun caring individual. The rest of staff is also excellent but she sticks out as a valuable employee that the Bahia Principe should be proud to have working for them.
Dear Rob & Stacey, We are very pleased to read that you enjoyed an incredible and great holiday, thank our good service from our employees. Kind regards, Jasmin Reyes Online Reputation Bahia Principe Bavaro Resort
Great staff, great attention to details. Buffet food was decent and the nicer theme restaurants were all great. Beach was clean. Pool was outstanding. I'd recommend this property to anyone looking for a getaway.
Dear Guest, We would like to thank you for recommending us to anyone looking for a getaway and for mentioning our great service. Your observations regarding the food have been shared with the General Manager of our Resort and we will give the proper attention. Sincerely, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort
Best customer service and a great time. The events were fun. Food was extremely delicious.
Dear Guest, We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. It’s our sincere hope to have the opportunity to welcome you in the near future in any of our Bahia Principe Hotels & Resorts to show you our commitment to excellence. Please do not hesitate to visit our website where you can find all information and update of our Hotels. Regards from Dominican Republic, Valentina Checo Online Reputation Bahia Principe Bavaro Resort
Our vacation was 10 out of 10 regarding every aspect from check-in to the day we checked out. To those who seek a perfect vacation I STRONGLY suggest you stay at the Grand Bahia Principe Aquamarine in Punta Cana. This resort is kept immaculately clean and the staff make you feel comfortable. Two thumbs way up! Thank you Aqumarine!
Dear Peter, It is a pleasure to our Grand Bahia Principe Aquamarine family to know that we have provided you a perfect rip.We would like to have the opportunity to welcome you once again in this little piece of heaven and provide you a wonderful vacation. Always at your disposal, Jasmin Reyes Online Reputation Bahia Principe Bavaro Resort
The staff was very good, especally the maids. The grounds, activities and food were all very good. I only had a couple minor issues that were sorted to my satisfaction. The only real complaint was the mattress on the bed was way too firm, For me this drops the review from a 5 to a 4.
Dear Guest, We are very glad to know that we have achieved our goal with you. It is wonderful to read that you enjoyed a great experience with us. Kind regards from Punta Cana! Jasmin Reyes Online Reputation Bahia Principe Bavaro Resort
Great staff that was inviting and friendly . Property was clean and several options of activities
Dear Guest, It is wonderful to read that you enjoyed a great experience with us thanks to our friendly staff, nice facilities, and great service. Kind regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort
Dear Guest, Thank you for your scoring, we would have liked to know more about your stay. In the same way, we thank you for choosing us as a vacation option. Kind regards, Jasmin Reyes Online Reputation Bahia Principe Bavaro Resort
I didn't like the wifi service, it would last for a little bit and it kepts on getting disconnected. I also didn't like when i would call from the room to the front desk or any number on the (telephone posted on the phone and it would only ring 1The employees were very helpful amd pleasant . The activities were amazing., the pools. The jacuzzis. Etc. , etc. I had a great time!!
Dear Guest, It is a real pleasure to know that you enjoyed a great vacation, especially because of our amazing activities and the attention of our staff. We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. Best regards, Jasmin Reyes Bahia Principe Bavaro Resort
The property was very clean and the workers very helpfull and friendly.
Dear Norman, We greatly appreciate that you have chosen one of our Resorts for your visit to Punta Cana. It is a real pleasure to know that you enjoyed a fantastic holiday. Kind regards, Jasmin Reyes Bahia Principe Bavaro Resort
Dear Steph, We would like to thank you for recommending us and sharing your experience. It is wonderful to know that we have provided you a memorable holiday. Regards from Punta Cana! Jasmin Reyes Online Reputation Bahia Principe Bavaro Resort