Bakour Punta Cana Suites

5.0 star property

Choose dates to view prices

Photo gallery for Bakour Punta Cana Suites

Aerial view
Beach bar
Private beach, white sand, sun loungers, beach umbrellas
Aerial view
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cabeza de Toro, Punta Cana, 23000
  • Place, Bavaro Lagoon
    ‪3 min drive‬
  • Place, Catalonia Caribe Golf Club
    ‪4 min drive‬
  • Place, Coco Bongo Punta Cana
    ‪4 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

Junior Suite 2+1

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Junior Suite 1+0

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

Junior Suite 3+0

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Junior Suite 2+0

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Deluxe Suite 1+0

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

Deluxe Suite 2+0

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Two Bedroom Suite 3+0

  • 2 bedrooms
  • Sleeps 3
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Two Bedroom Suite 2+0

  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Two Bedroom Suite 5+0

  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Suite Familiar (5 adultos)

  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Two Bedroom Suite 2+1

  • 2 bedrooms
  • Sleeps 3
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Two Bedroom Suite 2+2

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Two Bedroom Suite 2+3

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Two Bedroom Suite 3+2

  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Two Bedroom Suite 3+1

  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Two Bedroom Suite 4+1

  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Deluxe 2 Bedroom Suite 2+0

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Deluxe 2 Bedroom Suite 3+0

10.0 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 3
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Deluxe 2 Bedroom 4+0

  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Deluxe 2 Bedroom Suite 5+0

  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Deluxe 2 Bedroom Suite 2+1

  • 2 bedrooms
  • Sleeps 3
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Deluxe 2 Bedroom Suite 2+2

  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Deluxe 2 Bedroom Suite 2+3

  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Deluxe 2 Bedroom Suite 3+2

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Deluxe 2 Bedroom Suite 3+1

  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Deluxe 2 Bedroom Suite 4+1

  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Three Bedroom Suite 3+0

  • 3 bedrooms
  • Sleeps 3
  • 4 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Three Bedroom Suite 4+0

  • 3 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Three Bedroom Suite 5+0

  • 3 bedrooms
  • Sleeps 5
  • 4 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

About the neighborhood

Punta Cana

Bakour Punta Cana Suites is located within a few miles (5 km) of Bavaro Adventure Park and Cabeza de Toro Beach. This 73-room, 5-star hotel has a private beach along with an outdoor pool and free in-room WiFi.

What's nearby

  • Bavaro Lagoon - 3 min drive - 2.2 miles
  • Catalonia Caribe Golf Club - 4 min drive - 2.3 miles
  • Coco Bongo Punta Cana - 4 min drive - 3.2 miles
  • Downtown Punta Cana - 5 min drive - 3.6 miles
  • Cabeza de Toro Beach - 6 min drive - 2.8 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 15 min drive

Restaurants

  • ‪Windows Restaurant - ‬4 min drive
  • ‪The Cut - ‬3 min drive
  • ‪The Win - ‬5 min drive
  • ‪Italian Restaurant - ‬5 min drive
  • ‪Catalonia Bavaro Lobby Bar - ‬7 min drive

About this property

Bakour Punta Cana Suites

Guests of Bakour Punta Cana Suites enjoy a private beach, an outdoor pool, and a gym. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this beach hotel include free WiFi in public areas, meeting rooms, and laundry facilities.
Guests can expect to find free WiFi and cable TV. Bathrooms offer hair dryers, bathrobes, and slippers. Free minibar items, safes, and ironing boards are also available.
Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Bakana Beach Club
  • Koral Beach Bar
  • Koral Cocktail Bar
  • Restaurante Asiático Kura
  • Sapore

Things to do

  • 18-hole adjacent golf course
  • Beach club
  • Evening entertainment
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach

Spa

  • 6 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • 24-hour room service
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between midnight and 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Late check-in fee: USD 50 for check-in between midnight and 2:00 AM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Bakour Punta Cana Suites Hotel
Bakour Punta Cana Suites Punta Cana
Bakour Punta Cana Suites Hotel Punta Cana

Frequently asked questions

Can I book all-inclusive rate plans at Bakour Punta Cana Suites?

Bakour Punta Cana Suites has all inclusive rates that come with all meals included. Activities include dance classes, aerobics classes, and live performances.

How much does it cost to stay at Bakour Punta Cana Suites?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Bakour Punta Cana Suites on May 3, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Bakour Punta Cana Suites?

This hotel is located in Punta Cana, close to Bavaro Beach, Punta Cana Beach, and Cabeza de Toro Beach. You'll also find Downtown Punta Cana and Coco Bongo Punta Cana within a short drive.

Will I be able to park at Bakour Punta Cana Suites?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa at Bakour Punta Cana Suites?

Spa services at the hotel include massages.

Are there luxury amenities available at Bakour Punta Cana Suites?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach, and 3 restaurants at this hotel.

Does Bakour Punta Cana Suites feature a casino on the premises?

No, Bakour Punta Cana Suites doesn't have a casino.

Will I find an indoor pool at Bakour Punta Cana Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Bakour Punta Cana Suites?

There are plenty of amenities for couples at this hotel, including a private beach, 3 restaurants, and an outdoor pool.

Does Bakour Punta Cana Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Bakour Punta Cana Suites have a restaurant with a breakfast menu?

Yes, Bakour Punta Cana Suites has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Bakour Punta Cana Suites allow pets to stay free of charge?

No, pets aren't allowed at Bakour Punta Cana Suites though service animals are welcome.

Does Bakour Punta Cana Suites have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Bakour Punta Cana Suites?

The closest major airport to Bakour Punta Cana Suites is Punta Cana Intl. Airport (PUJ), which is 8.3 mi away (15 minutes by car).

Can I book a room with a balcony at Bakour Punta Cana Suites?

No, there aren't any guestrooms at Bakour Punta Cana Suites that offer a balcony.

Bakour Punta Cana Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 195 out of 323 reviews
Rating 8 - Good. 51 out of 323 reviews
Rating 6 - Okay. 40 out of 323 reviews
Rating 4 - Poor. 14 out of 323 reviews
Rating 2 - Terrible. 23 out of 323 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Shona

Stayed 8 nights in Jan 2026

6/10 Okay

Tessa Elizabeth

Traveled with group
Liked: Cleanliness, amenities
Review from America - Tennessee Our stay at Bakour Resort in Punta Cana was mixed. The resort is beautiful and the food was good — we never went hungry. Breakfast was the best meal (especially American food), and the pasta bar at lunch was excellent. We went on two excursions. One was advertised as snorkeling but was not actually snorkeling; however, it ended up being our best experience because of the staff. Baby Monkey was amazing and made it fun — if you book an excursion, ask for him. The Saona Island excursion was disappointing. We spent about 6 hours in transportation, were only on the island for about 1 hour instead of the promised 2, the boat was overcrowded, and there was very little communication in English. We were also not told to bring money for drinks. The only positive was how beautiful the beach was once we arrived. The resort staff overall were very kind. Saimy was our go-to and was great. The snack bar bartender and the woman at the front desk were wonderful. One waiter at the Asian restaurant was rude and unpleasant. Unfortunately, several room and communication issues affected our stay. The hot tub didn’t work, our bedroom light switch was broken, some outlets didn’t work, our room wasn’t cleaned daily, there was no trash can, and room service didn’t include napkins. Information about activities and amenities existed but was not clearly communicated. With better communication, excursion management, and room maintenance, this resort could be much better.
Stayed 5 nights in Jan 2026

8/10 Good

Whitney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of five spent a week at Bakour and had a truly wonderful time. Check-in was quick and easy offering drinks on arrival for us and our children. Our room, while not perfect (bathroom door would not shut, old food left in microwave, no pull-out couch despite being offered in listing) was large and spacious, comfortably fitting us all, a rare find for a larger family. Beds were comfortable, balcony was stunning, no noise from neighbours, and cleaning staff was excellent for our entire stay. We even had a sick child one evening and were given extra cleaning support, which we greatly appreciated. The resort grounds are beautiful and extremely clean. The pool was never dirty. The beach loungers show some wear and tear, but we always had plenty of spaces available to us by the pool or on the beach. The food was very fresh, flavourful, and we were consistently given new options every day. The drinks were also excellent, not syruppy like other resorts, but tasting of fresh ingredients. The coffee bar was such a treat, equipped with an espresso machine and truly talented barista. We ate at the Asian themed restaurant one evening but we preferred the buffet. The REAL winner at this resort is the service. The staff are just so incredible, capable, helpful, kind. I could go on and on. My youngest felt so comfortable here, she cried upon departure lol Perhaps not a 5 star resort, but defintiely a 5 star experience.
Stayed 7 nights in Jan 2026

2/10 Terrible

Sean

Stayed 1 night in Jan 2026

8/10 Good

Kayla Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience was great the food was amazing! Kimberly would worked front helped with my every need. My only dislike was at the beach people are able to sale things to you and will not leave you alone. They remember your face and say I’ll be back tomorrow if you change your mind. I just wanted to relax and enjoy the weather and the beach be those people selling things will even wake you up it was extremely annoying made me not want to go to the beach. Also the shower temperature was inconsistent first and last night was the only time I had an hot shower. Also the theme restaurants had extremely slow service I almost left a few time and go to the buffet instead for food. Those were my biggest issues other than that I had a great experience the food was lovely the scenery was night a relaxing. It was a nice relaxing resort and I’ll definitely be back!
Stayed 5 nights in Jan 2026

4/10 Poor

Susan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start this is not a 5* Don’t waste your money -so disappointing! the food is just about edible - you can get the basic drinks in all inclusive which are pretty good cocktails made well by the bar staff so can’t complain there. Very basic amenities and food apart from that - told they didn’t have simple things sometimes like water in the afternoon at the pool bar, no pina colado, no ice cream. Asian restaurant is the best but others not worth attending. The sea isn’t blue like other areas around although it is peaceful and less busy on the beach just not pretty or clean. Half of the staff are lovely and the other half are rude and terrible. We booked here for a Christmas trip and almost moved it was so underwhelming. It is passable but if your expecting 5 star all inclusive resort - don’t book here, I’ve stayed in better 3* and hostels. Had to ask for the room to be cleaned on numerous occasions after coming back after 5pm room still wasn’t clean. The coffee shop guy is amazing big up Wilma also Oliver and luis at the bar were very polite attentive and helpful. Leonardo also stood out so helpful lovely and hard working. Also big shoutout to LeBron and rafael - these people made our stay the best it could be but they could only work with what they had.
Stayed 8 nights in Dec 2025

10/10 Excellent

Luan

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel! Couldn’t ask for anything better during our short stay
Stayed 1 night in Jan 2026

4/10 Poor

Rudra, Mississauga

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The cleaning staff didn't come for the last 4 days of our trip, despite repeated requests. Also, the HVAC in our room froze and stopped working for 3 days. Another guest's room was burglarized by the cleaning staff, probably explaining why they weren't cleaning our room. We were promised compensation from the resort, which never materialized. Won't go back, despite it being an attractive resort.
Stayed 7 nights in Jan 2026

2/10 Terrible

Lesia

Traveled with family
We booked and paid for two rooms only to find out at 11:30 pm there was no rooms. We booked and paid around 1 hour earlier. Hotel staff would do nothing for us as we booked through Expedia .
Stayed 1 night in Jan 2026

2/10 Terrible

Sachin

They overbooked many rooms
Stayed 1 night in Jan 2026

2/10 Terrible

Sheldon

Stayed 1 night in Jan 2026

2/10 Terrible

Maribel Jacobo

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel ever, they want to charge you for everything even tho hotel is supposed to be all inclusive. All dirty and nothing is working, food sucks, only 1 or 2 restaurant working. The worse ... the only good reviews that the hotel has are due to employees taking their guests's phone at the bar and made the reviews themself... complete scam ....
Stayed 2 nights in Dec 2025

8/10 Good

Marvin

Traveled with partner
Stayed 4 nights in Dec 2025

10/10 Excellent

Aaliyah

Stayed 5 nights in Jan 2026

10/10 Excellent

Ashiek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, great food
Stayed 4 nights in Sep 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2026

10/10 Excellent

Michael Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms
Stayed 7 nights in Dec 2025

6/10 Okay

Nhora Milena

Traveled with family
Liked: Staff & service, amenities
Never work the hot water
Stayed 5 nights in Dec 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall my family and I had a great time while staying at Bakour Suites, but the resort definitely has some positives and negatives. Positives: I would give the food an "OK" rating. The buffet has standard resort-buffet fare and it was good. The specialty restaurants were ok. FYI the "Asian" and "Italian" restaurants are in the same building but change each day The pool is great. The water was nice and the chair/umbrella setup seemed to work well. We typically walked out between 8 and 8:30AM and there were always chairs available. Bartender/Waiter Braulio (sp?) was great and worked hard bringing drinks to everyone throughout the day. The entertainment staff was fun..."Julio MC" and a woman whose name I cannot remember did make an effort to interact with everyone. Negatives: Three main negatives...1.) The facility and rooms is/are in major need of repairs. we had a three bedroom suite with two showers...one of the showers had a broken handle and would not turn on. It was not fixed we let them know within the first hour we were there. The air conditioning randomly would stop and start working each day. 2.) The resort is VERY understaffed. I really felt like they need to double the amount of people working there. changing over tables in the buffet, room cleaning/fixing, and bartending service is very slow because of this. 3.) The beach at the resort is a small marina and not swimmable. You need to walk next door which isnt very far but slightly annoying
Stayed 7 nights in Dec 2025

10/10 Excellent

Wilson H

Stayed 3 nights in Sep 2025

6/10 Okay

stephanie

Traveled with family
Liked: Cleanliness
The amenities in the rooms could be nicer - the shower did not get warm and it just dribbled. But the mist disappointing thing for me was the beach in front of the hotel - the water isn’t blue - though it is elsewhere on the island. It’s right next to an eyesore tourist trap called Dolphin Exploer. And many ships dock in front of the hotel.
Stayed 7 nights in Dec 2025

6/10 Okay

Ondrej

Stayed 10 nights in Dec 2025

6/10 Okay

Peter Steven

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bakour is a beautiful resort and location with wonderful staff, but not well kept. The rooms are not clean. We had two issues of leaking in bathrooms and had to be moved. Rooms clearly had a mold and mildew smell to them. Each unit has a hot tub, but none work. Had to request housekeeping come to our rooms in order to have our rooms cleaned and towels refreshed. We were offered something for our trouble, but all they wanted to give us was a bottle of wine that was already part of the all inclusive. The food is ok. Breakfast buffet is basic and same everyday. Lunch options at restaurant were awful. Dinners were good, but need reservations to enjoy. Servers: Carlos, Johanna and Rafael were terrific! Joan in buffet was so kind! And the younger gentleman (can’t remember his name) making coffee at coffee bar every morning was so happy and lovely! All were very gracious and believe me when I say, if you are willing to tip it goes a very long way!
Stayed 6 nights in Dec 2025

6/10 Okay

Mariella

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Broken AC They put us in a room full of issues. The maintenance people had to come costantly. No hot water in the showed. Only cold.
Stayed 2 nights in Dec 2025

8/10 Good

Samentha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great except that a lot of the employees don’t speak English. It was hard to communicate.
Stayed 6 nights in Dec 2025