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Recent guest reviews

The light protector on the castle was amazing the food the staff was very friendly great place for family with kids.

Very nice place for family vacation

The resort was beautiful, I was a little disappointed with the check in. I would expect for us to be checking earlier since we came from far away. I was very disappointed with the food it did not have any taste and it was very cold. I had to ask one of the staff members if they could heat it up on the microwave.

Overall the experience was not great. We had to wait 6 hours for the room after we got there at 2 pm. We had ripped towels given to us at our room and they were trying to charge us extra for pool towels that we didn’t even use.

I had a reservation for two beds and I got there it was a king and they wouldn’t change it. Room refig wasn’t stocked, food was cold at the circus restaurant. Pool closing at 6pm too early. Chocolate ice was finished and they wouldn’t get more. Lines at the lobby to check in and out were incredible slow or short staffed

It was very clean very organized

The people was exceptionally

Todo

The employees were really great

First off, It was a beautiful property and my family had a great time overall. But there was a few minor things that we had an issue on. The staff wasn't equipped with multiple languages like English so it wasn't easy to communicate anything. The teen room which looked very good in inside was closed for most of our trip. The theater was more kid-like and not something that mostly adults can enjoy. The rooms were a little outdated. The food was okay in terms of buffet its a buffet what can expect its as a hit of a miss most time. But there's and option for restaurants on the property was not the best the restaurants food was overcooked the most of the time and they would say one thing and give another I got king crab with filet of fish the crab was nonexistent while my mother got lobster and steak the lobster was overcooked and hard and its kept going with most of the restaurants Most of the food felt like its was cooked in a microwave and its didn't at all felt fresh despite being next to a beach filled with water and fish. The is pretty far away you need to take a cab.

The rooms were big. Overall a very basic stay. No real luxury and no frills. If you want basic option and the same food everyday then ok

Excelentes áreas de esparcimientos

:)

For such an expensive resort the rooms are horrible…

Carretera Arena Gorda Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Bahia Principe Fantasia Punta Cana - All Inclusive is a short stroll from Arena Gorda Beach and Punta Blanca Golf Course. This 512-room, 4-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a casino.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 10:30 AM. This property is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Balconies or patios, sitting areas, and coffee makers are also available.


Property features

Bahia Principe Fantasia Punta Cana - All Inclusive features a full-service spa, 2 outdoor pools, and a casino. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a free water park, karaoke, and a children's pool.

Room options

Junior Suite Deluxe

2 Double Beds | 1 King Bed | Sleeps 5

Junior Suite Deluxe Castle View

2 Double Beds | 1 King Bed | Sleeps 5

Junior Suite Deluxe Castle View

2 Double Beds | 1 King Bed | Sleeps 5

Junior Suite Deluxe Vistas al Castillo

1 Double Bed | 1 King Bed | Sleeps 5

Guest reviews for Bahia Principe Fantasia Punta Cana - All Inclusive

Everyone (21) Couples (7) Family (34)
5
Family

The light protector on the castle was amazing the food the staff was very friendly great place for family with kids.

By on Nov 18, 2022

Review comment responded on Nov 19, 2022

Estimado Jaime,Apreciamos que comparta su opinión con nosotros y que mencione la comida, el amable personal, etc.Esperamos recibirle pronto!!Un cordial saludo,Online ReputationBahia Principe Bavaro Resort

4
Everyone

By on Sep 27, 2022

Review comment responded on Sep 28, 2022

Estimado Noel, Nos alegra su puntuación, pero sus opiniones serían mejor y así asistirle con gusto.Saludos!Online reputation

4
Family with small children

Very nice place for family vacation

By on Jun 26, 2022

Review comment responded on Jun 27, 2022

Dear Guest, We appreciate you taking the time to send us your feedback regarding your experience during your last stay with us. However, we apologize for any inconvenience you may have experienced. Please be assured that we have taken your comments to heart. Best regards, Online Reputation Bahía Príncipe Bávaro Resort

2
Family

The resort was beautiful, I was a little disappointed with the check in. I would expect for us to be checking earlier since we came from far away. I was very disappointed with the food it did not have any taste and it was very cold. I had to ask one of the staff members if they could heat it up on the microwave.

By on Jun 4, 2022

Review comment responded on Jun 9, 2022

Dear Guest, We appreciate you taking the time to send us your feedback regarding your experience during your last stay with us. However, we apologize for any inconvenience you may have experienced. Please be assured that we have taken your comments to heart. Best regards, Online Reputation Bahía Príncipe Bávaro Resort

2
Family

Overall the experience was not great. We had to wait 6 hours for the room after we got there at 2 pm. We had ripped towels given to us at our room and they were trying to charge us extra for pool towels that we didn’t even use.

By on Apr 5, 2022

Review comment responded on Apr 6, 2022

Dear Jose, We greatly regret that we did not meet your expectations. We sincerely appreciate your comments, as they are very important to us and show us where we need to pay special attention in order to further improve our services. Please note that this kind of situation does not correspond to our daily operation and we are deeply sorry for the inconvenience caused to you. Always available, Katty Botello Online Reputation Bahia Principe Bavaro Resort

5
Everyone

By on Mar 20, 2022

3
Friends

I had a reservation for two beds and I got there it was a king and they wouldn’t change it. Room refig wasn’t stocked, food was cold at the circus restaurant. Pool closing at 6pm too early. Chocolate ice was finished and they wouldn’t get more. Lines at the lobby to check in and out were incredible slow or short staffed

By on Mar 8, 2022

Review comment responded on Mar 8, 2022

Dear Holly, We greatly regret that we did not meet your expectations. We sincerely appreciate your comments, as they are very important to us and show us where we need to pay special attention in order to further improve our services. Please note that this kind of situation does not correspond to our daily operation and we are deeply sorry for the inconvenience caused to you. Always available, Katty Botello Online Reputation Bahia Principe Bavaro Resort

5
Everyone

By on Jan 24, 2022

1
Everyone

By on Dec 14, 2021

5
Family with small children

It was very clean very organized

By on Oct 14, 2021

Review comment responded on Oct 16, 2021

Dear Ingrid, Thank you for your scoring, and we thank you for choosing us as a vacation option. Kind regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

Bahia Principe Fantasia Punta Cana - All Inclusive

Carretera Arena Gorda, Punta Cana, La Altagracia 23000
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