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Recent guest reviews

It was very clean very organized

The people was exceptionally

Todo

The employees were really great

First off, It was a beautiful property and my family had a great time overall. But there was a few minor things that we had an issue on. The staff wasn't equipped with multiple languages like English so it wasn't easy to communicate anything. The teen room which looked very good in inside was closed for most of our trip. The theater was more kid-like and not something that mostly adults can enjoy. The rooms were a little outdated. The food was okay in terms of buffet its a buffet what can expect its as a hit of a miss most time. But there's and option for restaurants on the property was not the best the restaurants food was overcooked the most of the time and they would say one thing and give another I got king crab with filet of fish the crab was nonexistent while my mother got lobster and steak the lobster was overcooked and hard and its kept going with most of the restaurants Most of the food felt like its was cooked in a microwave and its didn't at all felt fresh despite being next to a beach filled with water and fish. The is pretty far away you need to take a cab.

The rooms were big. Overall a very basic stay. No real luxury and no frills. If you want basic option and the same food everyday then ok

Excelentes áreas de esparcimientos

:)

For such an expensive resort the rooms are horrible…

Excellent Beautiful We loved 😍

The Castle was beautiful at night. The kids water park was very nice. Romantic dinner was amazing (full course meal and dessert) The Staff was constantly cleaning EVERYTHING! Staff barely spoke/understood English. It says all inclusive yet certain drinks (Pina Colada in the pineapple and Corona beer) you had to pay for. I pd for 2 beds and there was only one. They offered a cot. I paid too much money and traveled too far for a cot. The window in the bathroom was weird. Check-in took forever. Cats were everywhere while eating trying to climb up our chairs. Food wasn’t the best. A lot of activities were still closed.

The staff is great. They are very friendly and kind and they work very hard. I would love to visit again.

I didn’t like anything horrible experience

It was an amazing experience I love it

Me gustó muchísimo la parte humana que es la que grande ese el hotel y lo hace lo que es muy buen hotel . Todo nos encanto .

Check in was a mess, they asked for passport and we didnt have one and they had the audacity to ask me to go the tourist police to complain, basically to sleep on the street. Thankfully one of the front desk told me not to worry and we left that room for last and did it without passport. Everything is pretty much closed because of covid, and food is just okay.

Beautiful grounds. Great hotel for families with children. The staff can be friendlier. The food was Ok but not too many choices at the buffet. Bad wifi service. The hotel and service can definitely be better.

Carretera Arena Gorda Punta Cana La Altagracia

Hotel highlights

  • Walking distance to Arena Gorda Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Arena Gorda Beach is a short stroll from Bahia Principe Fantasia Punta Cana - All Inclusive, and other popular attractions like Hard Rock Golf Club at Cana Bay are within a few miles (5 km). This 512-room, 4-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a casino.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 10:30 AM. This property is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 512 accommodations feature balconies or patios and afford space to spread out with sitting areas. Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in pillow menus and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Coffee makers, ceiling fans, and safes are also standard.


Property features

Bahia Principe Fantasia Punta Cana - All Inclusive features a full-service spa, 2 outdoor pools, and a casino. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this all-inclusive property include a free water park, karaoke, and a children's pool.

Room options

Junior Suite Deluxe

2 Double Beds | 1 King Bed | Sleeps 5

Junior Suite Deluxe Castle View

2 Double Beds | 1 King Bed | Sleeps 5

Junior Suite Deluxe Castle View

2 Double Beds | 1 King Bed | Sleeps 5

Junior Suite Deluxe Vistas al Castillo

1 Double Bed | 1 King Bed | Sleeps 5

Guest reviews for Bahia Principe Fantasia Punta Cana - All Inclusive

Everyone (19) Couples (7) Family (33)
5
Family with small children

It was very clean very organized

By on Oct 14, 2021

Review comment responded on Oct 16, 2021

Dear Ingrid, Thank you for your scoring, and we thank you for choosing us as a vacation option. Kind regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

5
Friends

The people was exceptionally

By , from Tampa on Oct 4, 2021

Review comment responded on Oct 8, 2021

Dear Vanessa, We feel very glad to know that our attention was above and beyond top-notch. Best regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

5
Family with small children

Todo

By on Sep 9, 2021

Review comment responded on Sep 10, 2021

Estimado Jorge, Lo mejor es ver como nos detallan su satisfacción durante toda su estadía.. Gracias por brindarnos su puntuación. Lo esperamos una vez más! Claritza Padua Online Reputation Bahia Principe Fantasia Punta Cana Resort

5
Family with small children

The employees were really great

By on Sep 3, 2021

Review comment responded on Sep 3, 2021

Dear Mr. Jorge, Thank you for taking the time and sharing your comment, we are pleased to know that our staff met your expectations. We hope to welcome you once again at our facilities. Greetings from Punta Cana, Patricia medina Online Reputation Bahia Principe Bavaro Resort

3
Family

First off, It was a beautiful property and my family had a great time overall. But there was a few minor things that we had an issue on. The staff wasn't equipped with multiple languages like English so it wasn't easy to communicate anything. The teen room which looked very good in inside was closed for most of our trip. The theater was more kid-like and not something that mostly adults can enjoy. The rooms were a little outdated. The food was okay in terms of buffet its a buffet what can expect its as a hit of a miss most time. But there's and option for restaurants on the property was not the best the restaurants food was overcooked the most of the time and they would say one thing and give another I got king crab with filet of fish the crab was nonexistent while my mother got lobster and steak the lobster was overcooked and hard and its kept going with most of the restaurants Most of the food felt like its was cooked in a microwave and its didn't at all felt fresh despite being next to a beach filled with water and fish. The is pretty far away you need to take a cab.

By on Aug 29, 2021

Review comment responded on Sep 9, 2021

Dear Darcie, We appreciate your comments for sharing and the one that you express your experience during your stay, as well as we take every suggestion to improve services and information management, to provide the best moments to you, our clients. We request that you provide us with an apology if you did not like those little moments. Kind regards! Claritza Padua Online Reputation Grand Bahia Principe Fantasia Punta Cana

3
Family Family with small children

The rooms were big. Overall a very basic stay. No real luxury and no frills. If you want basic option and the same food everyday then ok

By on Aug 25, 2021

Review comment responded on Sep 8, 2021

Dear Eduardo, We apologize for any inconvenience you may have experienced. Thank you for your comments. Regards! Claritza Padua Online Reputation Bahia Principe Fantasia Punta Cana Resort

4
Family

Excelentes áreas de esparcimientos

By on Aug 21, 2021

Review comment responded on Sep 19, 2021

Estimado Richard, Es un gusto que condire nuestro Bahia Principe Fantasia Punta cana como un excelete lugar de esparcimiento. Hasta una próxima estancia. Un cordial saludo, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

5
Family

:)

By on Aug 9, 2021

Review comment responded on Sep 19, 2021

Dear Zoila, Thank you for your scoring, we would have liked to know more about your stay. In the same way, we thank you for choosing us as a vacation option. Best regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

4
Family

For such an expensive resort the rooms are horrible…

By on Jul 27, 2021

Review comment responded on Jul 31, 2021

Dear Guest, We appreciate that you take the time to send us your comments regarding your experience during your last stay with us. We are sorry for not being able to fulfill your expectations. Regards! Claritza Padua Online Reputation Bahia Principe Fantasia Punta Cana Resort

5
Everyone

By on Jul 26, 2021

Bahia Principe Fantasia Punta Cana - All Inclusive

Carretera Arena Gorda, Punta Cana, La Altagracia 23000
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