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Recent guest reviews

Excellent!! We Will definitely be back and recommend it to family and friends

Fitness center area was closed, but was not mentioned being closed anywhere. Gave us room on the 1st floor looking into construction. Towels were dirty yellow and not crispy white. Beach was dirty. Staff was not helpful at all, when asked about changing room due to construction they said they had nothing, but when we just arrived and asked for something nice they wanted to charge us additional $200.00 per night. It was a horrible experience that after one night we just left to another resort.

Staff was nice & friendly & food was just ok however we stayed at the swim up resort & it was wonderful.

The hotel itself was beautiful, modern and clean.

This hotel next is the perfect alternative for nickelodeon. The price was way more affordable and it shared almost everything with nick. the water park is a small fee being guest from sensatori, but definitely worth it since you get to use it all day. Went to celebrate my son 7th birthday and he loved everything. Check in: My flight was delayed so we got there around 8pm the lobby was completely dead. the next day we saw people being greeted with music and drinks it seemed so welcoming to check in early. I asked about some reservations I made for the next day but was told only concierge could help me and their hours were from 8am-4pm. I woke up super early, the first one at concierge and was disappointed finding out my son birthday cake, character breakfast and space walker dinner was not set up. I had been reading the negative reviews about reservations so I had called about 2 weeks before check in to make these reservations and was told the lady no longer worked there :-( that the only option was to book for the following day. the only plus was that Kathy the concierge lady in the lobby called space walker to please send us at least the cool dessert for dinner to the Italian restaurant since that was one of the highlights I wanted for my son birthday dinner. I was happy they made that happen for us and when we got to the room they surprised us leaving 2 cupcakes on a chocolate decorated plate. Room with swim up pool and bar was perfect for us.

Excelente hotel, limpio, lindo y moderno y una buena ubicacion.

El hotel es muy bueno, al igual que la comida y los servicios, pero es un hotel familiar ya que es lo mismo que el nickelodeon y las actividades nocturnas no son muchas. Pero en general el hotel es muy bueno.

Carretera Uvero Alto, Parcela No. 214 Punta Cana La Altagarcia

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Uvero Alto, Azul Beach Punta Cana, All Inclusive by Karisma is 5.4 mi (8.7 km) from Macao Beach and 10.1 mi (16.3 km) from Hard Rock Golf Club at Cana Bay. This 252-room, 5-star property has 2 outdoor pools along with a full-service spa and 7 restaurants.


Dining

Free cooked-to-order breakfast is included with your stay and awaits you each morning from 6:30 AM to 11:00 AM. This property is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.


Rooms

The 252 air-conditioned accommodations feature balconies or patios and afford space to spread out with a separate bedroom. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport Frette Italian sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free minibar items, coffee makers, and free bottled water are also standard. Change of bedsheets is available on request.


Property features

Guests of Azul Beach Punta Cana, All Inclusive by Karisma have access to a full-service spa, 2 outdoor pools, and karaoke. If you drive, put free valet parking to good use. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a spa tub.

Room options

Luxury Suite (Swim Up)

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Family Suite

1 Double Sofa Bed and 1 King Bed | Sleeps 5

Premium Suite (Swim Up)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Family Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Azul Beach Punta Cana, All Inclusive by Karisma

Everyone (9) Couples (1) Family (2)
5
Family

Excellent!! We Will definitely be back and recommend it to family and friends

By on Aug 15, 2021

Review comment responded on Aug 27, 2021

Dear Guest, Thank you for such a wonderful review and for sharing your experiences with the community. We are sure your review will help many with future vacation choices. Kind Regards,

1
Family with small children

Fitness center area was closed, but was not mentioned being closed anywhere. Gave us room on the 1st floor looking into construction. Towels were dirty yellow and not crispy white. Beach was dirty. Staff was not helpful at all, when asked about changing room due to construction they said they had nothing, but when we just arrived and asked for something nice they wanted to charge us additional $200.00 per night. It was a horrible experience that after one night we just left to another resort.

By on Jul 26, 2021

Review comment responded on Jul 29, 2021

Dear Expedia user Thank You for your Patronage towards the Sensatori Resort Punta Cana Please accept our sincere apologies for not coming up to your rightful expectations. We at the Sensatori Resort Punta Cana pride ourselves on our high levels of service and glorious offerings; we are terribly sorry if that did not come across during your visit. We have taken your feedback very seriously and every aspect of your review has been taken onboard. I take this opportunity in thanking you again for your Custom and for your Valuable Feedback, we look forward to hosting you in the future and we will ensure you that your next experience is nothing short of perfection.

4
Partner Couples

Staff was nice & friendly & food was just ok however we stayed at the swim up resort & it was wonderful.

By on Jun 26, 2021

Review comment responded on Jul 23, 2021

Dear expedia user Thank you for allowing us to host you during your recent visit and for taking the time to share your words of appreciation. We are thrilled to know you had such a wonderful stay at Sensatori Resort Punta Cana and cannot wait for you to experience another Karisma experience with us. We all look forward to the privilege of serving you on a return trip to the beautiful Island of Dominican Republic. Kind Regards

3
Family

The hotel itself was beautiful, modern and clean.

By on Jun 19, 2021

Review comment responded on Jun 23, 2021

Thank you for your review and rating ! We are happy to hear you found our resort to your liking , next time we will ensure your stay rates no less that a 5/5!

5
Everyone

By on Jun 11, 2021

Review comment responded on Jul 21, 2021

Thank you for the 5-star rating!

3
Everyone

By on May 4, 2021

Review comment responded on May 16, 2021

Thanks, Expedia User, even though we are disappointed with the 3-star review, we will use it as an opportunity to improve our vacation experiences.

4
Everyone

By on Feb 7, 2021

Review comment responded on Mar 19, 2021

Thanks for the rating!

3
Everyone

By on Jan 1, 2021

Review comment responded on Jan 5, 2021

Thank you for your rating.

2
Everyone

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

Dear Guest, Thank you for the time taken sharing the rate of your recent stay with us, we hope to have the honor of hosting your stay once again in the near future! Kind Regards,

5
Everyone

By on Mar 16, 2019

Review comment responded on Apr 1, 2019

Dear Anonymous, Thank you very much for the 5 stars review.

Azul Beach Punta Cana, All Inclusive by Karisma

Carretera Uvero Alto, Parcela No. 214, Punta Cana, La Altagarcia 23000
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