See all properties

Hostal Hielo Sur

3.0 star property

Choose dates to view prices

Photo gallery for Hostal Hielo Sur

Standard Room | In-room safe, free WiFi, bed sheets
Front of property - evening/night
Hallway
Free daily continental breakfast
Interior detail

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
  • Room service

Explore the area

View in a map
Avenida Espana, 247, Punta Arenas, 6212557
  • Place, Santuario Maria Auxiliadora
    ‪9 min walk‬
  • Place, Punta Arenas Cemetery
    ‪10 min walk‬
  • Place, Palacio Sara Braun
    ‪15 min walk‬
  • Airport, Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, free WiFi, bed sheets

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Quadruple Room

In-room safe, free WiFi, bed sheets

Family Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | In-room safe, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 269 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets

Family Room

  • 269 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, free WiFi, bed sheets

Superior Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Punta Arenas

Hostal Hielo Sur places you within a 10-minute stroll of Maggiorino Borgatello Museum and Santuario Maria Auxiliadora. This 12-room, 3-star hostal has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Santuario Maria Auxiliadora - 9 min walk - 0.5 miles
  • Punta Arenas Cemetery - 10 min walk - 0.6 miles
  • Monumento al Ovejero - 12 min walk - 0.7 miles
  • Cerro la Cruz Viewpoint - 14 min walk - 0.8 miles
  • Palacio Sara Braun - 15 min walk - 0.8 miles

Getting around

  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 29 min drive

Restaurants

  • ‪Entre Ollas Y Sartenes - ‬7 min walk
  • ‪La Mona Crespa - ‬7 min walk
  • ‪Pizzeria Viale - ‬10 min walk
  • ‪Café Cirano - ‬6 min walk
  • ‪Dino's Pizza - ‬9 min walk

About this property

Hostal Hielo Sur

Hostal Hielo Sur features free WiFi in public areas, free newspapers, and laundry facilities. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes and phones are also standard.

Similar properties

Double Room | In-room safe, free WiFi
Hostal Cordillera
Punta Arenas
  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
7.8 out of 10, Good, 83 reviews
$76 nightly
The price is $76
Jun 26 - Jun 27
Hostal Cordillera

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hostal Hielo Sur Punta Arenas
Hielo Sur Punta Arenas
Hostal Hielo Sur Hostal
Hostal Hielo Sur Punta Arenas
Hostal Hielo Sur Hostal Punta Arenas

Frequently asked questions

Are free cancellation options available at Hostal Hielo Sur?

Hostal Hielo Sur offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hostal Hielo Sur?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Hostal Hielo Sur on Jun 26, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hostal Hielo Sur?

This hostal in Punta Arenas is within a 10-minute walk of Punta Arenas Cemetery, Santuario Maria Auxiliadora, and Maggiorino Borgatello Museum. You'll also find Monumento al Ovejero and Palacio Sara Braun less than a mile away.

Is there parking available at Hostal Hielo Sur?

Yes, self parking is offered for free at the hostal.

Does Hostal Hielo Sur have a casino at the property?

No, Hostal Hielo Sur doesn't have a casino.

Is there an indoor pool at Hostal Hielo Sur?

No, there is no indoor pool at this hostal.

What amenities will couples enjoy at Hostal Hielo Sur?

Couples staying at this hostal will appreciate amenities like a restaurant and a free daily breakfast plus some guestrooms include free WiFi.

Are there hot tubs at Hostal Hielo Sur?

No, there isn't a spa tub at this hostal.

Does Hostal Hielo Sur have a restaurant with a breakfast menu?

Yes, Hostal Hielo Sur serves free continental breakfast each morning from its restaurant.

Does Hostal Hielo Sur allow pets to stay for free?

No, pets aren't allowed at Hostal Hielo Sur.

Are there connecting rooms at Hostal Hielo Sur?

No, this hostal doesn't feature connecting guestrooms.

What is the closest airport to Hostal Hielo Sur?

The closest major airport to Hostal Hielo Sur is Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.), which is 12.3 mi away (29 minutes by car).

Are there rooms with balconies at Hostal Hielo Sur?

No, you won't find guestrooms with balconies at Hostal Hielo Sur.

Hostal Hielo Sur Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 39 reviews
Rating 8 - Good. 13 out of 39 reviews
Rating 6 - Okay. 8 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 5 out of 39 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I enjoyed our time in time lovely hostel😊
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal Hielo Sur was a great place for a night! Breakfast was AMAZING. Would recommend sleeping with ear plugs but otherwise would stay again :)
Stayed 1 night in Mar 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
For the price you really can't beat it. About 20 min drive from the airport and 15 min walk to city center. Quant and cozy spot.
Verified

6/10 Okay

Francis

Liked: Staff & service, amenities, property conditions & facilities
Very noisy, rooms extrememly small and old spring mattress inconfortable. Staff is good and breakfast decent
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for our needs

Easy to store luggage for extra time. walking distance to town.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

roque

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean! Breakfast included. We love it.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Gaetan

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Clean rooms.7500cl for laundry.The wifi doesn't reach room 5. Street a bit noisy
Verified

2/10 Terrible

Margot

Disliked: Cleanliness, staff & service, property conditions & facilities
I paid the hotel but when I arrived at the hostal I paid again the rate. I dont know what happen! May you gave some number how I can talk? Thanks
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Russ

Disliked: Staff & service, property conditions & facilities

Basic not quaint or cozy

Wouldn't recommend. Room was clean but bathroom had mildew. Cramped room and very tiny bathroom. On a main road, can hear every car go by even in the back room. Maybe take your chances on another property in this price range.
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here.

This place is terrible. Tge front door is always locked with no way in if no one is at the front desk. We had to wait 15+ minutes multiple times. No one speak English. The rooms were filthy. Stained sheets. Hair on covers. The food was also horrible. Hard rock bread. Not allergy conscious.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Leticia

Disliked: Staff & service, property conditions & facilities, room comfort

Muy malo

Muy mala atención, nunca me dieron mi cambio y segun la chica de recepción no se quien cerro la tarifa a 60 dls.
Stayed 1 night in Jan 2025
Verified

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hostal

Bien, en líneas fenerales
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Rodolfo

Liked: Property conditions & facilities

Detalles a solucionar

Un hostal muy lindo, la habitación que me tocó tenía un tragaluz muuuy grande y no tenía forma de taparlo para evitar la entrada de luz y poder descansar bien, tenía mucha filtración del viento y por ende entro un poco de tierra
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Irma

Liked: Cleanliness, property conditions & facilities, room comfort

Bien, pero podría ser mejor

No estaban atentos a recibir pasajeros y nos quedamos fuera por mas de 30 minutos para poder ingresar. El resto bien. Pero podria mejorar ofreciendo agua caliente de libre disponibilidad por ejemplo para un té.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities

Buena opción.

De la limpieza nada que decir.... muy buena. Lo que falta es quizás tener en la habitación un mueble y en el baño también. La habitación no tenía dónde poner ciertas cosas, considerando que nosotros fuimos por 6 noches. El closet sólo tiene para colgar ropa, entonces falta una repisa o un mueble adicional. El otro problema que tuve fue que el día 31 consulté si había problemas con el horario de regreso y me indicaron que ninguno, pero al volver al hostal, eran las 3 de la mañana y costó mucho para que nos abrieran, sin mencionar que la persona que lo hizo, fue bien desagradable. Nosotros pasamos las 00 hrs. con familiares, por lo tanto por eso llegamos a esa hora. Me pareció mal, porque en la página dicen que están atendiendo 24/7. No fue la forma. La atención de los otros días, fabulosa.
Stayed 6 nights in Dec 2021
Verified

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El equipo muy profesional y excelente servicio.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Sergio Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi muito bom, atrasamos a viagem 6 horas e mesmo assim o quarto errava disponível.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio y desayuno. La limpieza muy buena también. Un poco ruidosa la habitación cerca de la recepción por la mañana pero en general es recomendable
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Not trustworthy hotel不守信用的西羅蘇爾青年旅舍

飯店業者承諾的收費竟然在我們旅行過兩天就又多收費用,email也不回覆,服務態度讓人難以忍受,讓我們的旅行非常掃興,不想吃虧的旅客千萬別在這裡住宿. The hotel staff promised the charge when we checked in, but after we leave the hotel several days later, they charge additionally to our credit card. There is no reply to our email, which makes people very frustrated and disappointed at this kind of service. We would never recommend people to use this hotel in their travel.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice. They had a blow dryer in the bathroom which was awesome
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bom para passar a noite

Bom hostel para pernoitar no caminho para torres de paine.
Stayed 1 night in Jan 2018
Verified

4/10 Poor

Angelo

Disliked: Staff & service, property conditions & facilities, room comfort

Bof, mais vraiement bof

Hôtel vetuste presque délabré avec des chambres au comfort ridicule Ok pour une nuit. Plus c'est suicidaire Le personnel est très gentil et Punta Arenas vaux la peine.....
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Whitney

Stayed 1 night in Dec 2025
Verified

6/10 Okay

Josinaldo

Stayed 8 nights in Dec 2024
Verified

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024