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Hotel Cielo y Selva

2.5 star property

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Photo gallery for Hotel Cielo y Selva

Exterior
Cabin, Private Bathroom, Beach View | Bathroom | Shower, rainfall showerhead, towels, soap
Outdoor pool
Cabin, Private Bathroom, Beach View | Bed sheets
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
Carretera Tulum - Punta Allen, KM 42, Punta Allen, QROO, 77768
  • Place, Sian Ka'an Biosphere Reserve
    ‪1 min walk‬
  • Place, Punta Allen Park
    ‪3 min drive‬
  • Place, Sol Caribe Beach
    ‪35 min drive‬

Room options

View all photos for Cabin, Private Bathroom, Beach View

Cabin, Private Bathroom, Beach View | Bed sheets

Cabin, Private Bathroom, Beach View

  • Beach view
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, Private Bathroom, Beach View

Room, Private Bathroom, Beach View | Bed sheets

Room, Private Bathroom, Beach View

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Tent, Pool Access, Beachfront

Family Tent, Pool Access, Beachfront | Bed sheets

Family Tent, Pool Access, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 211 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Punta Allen

Hotel Cielo y Selva places you next to Sian Ka'an Biosphere Reserve and within a few miles (5 km) of other popular attractions like Punta Allen Lighthouse. This 14-room hotel has a restaurant along with conveniences like an outdoor pool and free self parking.

What's nearby

  • Sian Ka'an Biosphere Reserve - 1 min walk - 0.0 miles
  • Punta Allen Park - 3 min drive - 0.7 miles
  • Punta Allen Dock - 3 min drive - 0.7 miles
  • Sol Caribe Beach - 35 min drive - 7.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 178 min drive

Restaurants

  • Restaurant Vigia Grande
  • ‪Taco Loco - ‬9 min walk
  • ‪Restaurante Gaytanes - ‬7 min walk
  • ‪Casa Ascention - ‬7 min walk
  • ‪Loncheria Lucy - ‬6 min walk

About this property

Hotel Cielo y Selva

Hotel Cielo y Selva features an outdoor pool, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking if you drive. Front-desk staff can assist with tours/tickets and luggage storage. Other amenities at this beach hotel include a terrace, a garden, and a picnic area.
Relax with a rainfall shower. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Cielo y Selva Hotel
Hotel Cielo y Selva Punta Allen
Hotel Cielo y Selva Hotel Punta Allen

Frequently asked questions

What's there to do near Hotel Cielo y Selva?

This hotel is located in Punta Allen, just steps from Sian Ka'an Biosphere Reserve. You'll also find Punta Allen Park and Punta Allen Dock less than a mile away.

Is parking available on site at Hotel Cielo y Selva?

Yes, self parking is offered for free at the hotel.

Does Hotel Cielo y Selva have a casino on the premises?

No, Hotel Cielo y Selva doesn't have a casino.

Will I find an indoor pool at Hotel Cielo y Selva?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Cielo y Selva?

This beachfront hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel Cielo y Selva?

No, there isn't a spa tub at this hotel.

Does Hotel Cielo y Selva have a restaurant with a breakfast menu?

Yes, Hotel Cielo y Selva serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Hotel Cielo y Selva allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Cielo y Selva.

Are there connecting rooms at Hotel Cielo y Selva?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Cielo y Selva?

The closest major airport to Hotel Cielo y Selva is Tulum Intl. Airport (TQO), which is about 27.4 mi away.

Are there rooms with balconies that I can book at Hotel Cielo y Selva?

No, there aren't any guestrooms with balconies at Hotel Cielo y Selva.

Hotel Cielo y Selva Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 82 reviews
Rating 8 - Good. 16 out of 82 reviews
Rating 6 - Okay. 7 out of 82 reviews
Rating 4 - Poor. 4 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Location right on the beach was fantastic and the staff were excellent. We did a tour facilitated by the hotel (and much cheaper than if we’d come from Tulum), which was fantastic.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service
Friendly helpful staff, lovely quiet beech, clean room
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Amenities, property conditions & facilities
We can only recommend this wonderful hotel. The staff was outstanding and so friendly and the location is perfect right next to the sea.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing. Room was spotless.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and wonderful staff. I wish the town would clean up trash along the beach. It was sad to see all that trash.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Victor

It is so small, more bathtub
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cielo y Selva is a very convenient option to stay in one of the most beautiful places there is in this world! Staff is great and hotel has good things to relax at the beach.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, if you are looking to disconnect in one of the most beautiful places in the world, this is it!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
This place is the definition of tranquility. Not much happening around here except the waves breaking on the shore and the stars sparkling in the sky. A place to wallow in the natural beauty surrounding you and feel thankful that there are still places like this.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the long bumpy drive. Do not try to drive in a car. SUV or truck only and make sure you have a full tank of gas and plenty of water.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cielo y Selva, simply speaking , is marvelous. It is peaceful and clean, the sea is beautiful. Staff are exceptional. The chef works magic with The menu. And, they work with local tour operators in a very sustainable way. The only drawback is that access on foot to the Reserve is virtually non-existent. But, if you want to get away from it all, this is a perfect choice. And, I've seen about 40 species of birds here.
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Ana

Disliked: Cleanliness, property conditions & facilities
The location is beautiful, right in front of the beach were you can see the sunrise. However, breakfast is not good (you can go also elsewhere in the village) and the tent were I was installed was full of fleas. In the morning we woke up with flea bites and it was quite unpleasant. Especially because the price is not that low.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service
Location is brilliant. 3 day stay and not once was room serviced. We had stayed 2 times prior. Rented highway price accommodation. Power out at 2 am without ventilation, lights. The site is powered by a grossly inadequate generator. They did not replace toilet paper (brought our own) did not sweep or empty trash cans (beach location and sandy ) but we learned to bring our own broom. Although food for sale the offerings were snack items at best. We know to go into town based on pst experience. It is not luxury or delux in any way. This is glorified camping and should be categorized as such for others. I had not offered any negative feedback in the last however this facility needs a wake up call.
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Henrik Storm

Liked: Cleanliness, staff & service, amenities
Værelset var lidt småt - simpelt og lidt rustikt. Personalet meget venlige og søde og imødekommende. Enkelt spisekort med dejlig mad. Beliggende skønt på stranden med havbad lige for fødderne.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Karina Ponce

Liked: Cleanliness, property conditions & facilities
Es un espacio para estar en paz, el personal es muy amable. Sería ideal tener mas opciones de alimentos y bebidas.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Yvon

Liked: Cleanliness, amenities, property conditions & facilities
Très bon accueil. Un Havre de paix.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Personalen var fantastisk
Stayed 4 nights in Dec 2025
Verified

8/10 Good

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta frente al mar con una zona de playa extensa y tranquila, la zona por sí misma es hermosa por estar situada en una reserva ecológica sin embargo la habitación era extremadamente pequeña e incómoda y eso que tome de las habitaciones más completas, no se piden grandes servicios pero por lo menos más espacio para el equipaje y colocar las cosas que hagan una estancia más cómoda. El restaurante tiene una carta limitada y en si los alimentos son calidad media
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

MA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar como un paraíso Joana nos ante dio super bien siempre con una sonrisa
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en una de las zonas más privilegiadas que quedan en Quintana Roo y es el lugar perfecto para salir de día a dia. El personal es muy amable y la comida es buena.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este es un lugar perfecto para desconectarse de la vida moderna y conectarse con la naturaleza. Es algo rústico pero es parte del encanto.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Recomiendo mucho el lugar porque Está alejado de la civilización y te desconectas totalmente en la noche, hay estrellas muy visibles, ya que hay poca luz artificial, se recomienda hacer la actividad en grupo para recorrer sian Ka’an , personal súper amable y la comida a precio accesible
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble lugar.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

EVELYN

Liked: Staff & service
Lugar encantador!! Pero el camino es un reto totalmente, muy complicado para vehículos pequeños, el tiempo en ruta se duplica por la calidad de la “brecha”
Stayed 1 night in Jun 2024

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