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Recent guest reviews

Finishings in the room were not done well, sloppy painting, use of cheap ply wood or MDF in the ceiling areas installed not well. The cheap wood generated really unpleasant smells so I left the suite door and washroom door open to try to dissipate the smell however the seating area of the suite was musty smelling and leaving all the doors open lead to a mosquito coming to bite me in my sleep 4 bites. The sheets weren't clean they had hair on them pillow cases had hair on them, water stains all over the towel holders and faucets indicating they weren't cleaned properly. When I asked for new sheets the house keeper came in with their shoes on, no booties and walked across the whole area bringing in whatever was on their shoes. At breakfast the cooks and servers were coughing into the buffet food, obviously not on purpose but definitely not good hygiene. Though I noticed the other guests doing the same thing so maybe this is a cultural thing in Pune. Anyways I struggled to see how this place is a 5 star establishment, maybe there's a different scale in Pune. The level of eagerness to serve seemed ok but I expect high levels of cleanliness in a 5 star establishment.

Kalyani Nagar, 88 Nagar Road Pune Maharashtra

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Aga Khan Palace is a short stroll from Hyatt Pune, and other popular attractions like Phoenix Market City are within a mile (2 km). This 5-star hotel welcomes guests with 209 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.


Dining

Enjoy dining at one of 2 onsite restaurants including Eighty Eight, which specializes in international cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

All 209 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus LED TVs with digital channels and DVD players. Beds sport premium bedding and bathrooms offer rainfall showers, free toiletries, and bathrobes. Free newspapers, safes, and phones are also available.


Property features

At Hyatt Pune, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 800 per vehicle one way. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Executive Suite (Hyatt)

1 King Bed | Sleeps 4

Suite (Hyatt)

1 King Bed | Sleeps 4

Room, 2 Twin Beds (Hyatt)

2 Twin Beds | Sleeps 3

Deluxe Room, 1 King Bed (Hyatt)

1 King Bed | Sleeps 4

Guest reviews for Hyatt Pune

Everyone (1)
1
Business Business

Finishings in the room were not done well, sloppy painting, use of cheap ply wood or MDF in the ceiling areas installed not well. The cheap wood generated really unpleasant smells so I left the suite door and washroom door open to try to dissipate the smell however the seating area of the suite was musty smelling and leaving all the doors open lead to a mosquito coming to bite me in my sleep 4 bites. The sheets weren't clean they had hair on them pillow cases had hair on them, water stains all over the towel holders and faucets indicating they weren't cleaned properly. When I asked for new sheets the house keeper came in with their shoes on, no booties and walked across the whole area bringing in whatever was on their shoes. At breakfast the cooks and servers were coughing into the buffet food, obviously not on purpose but definitely not good hygiene. Though I noticed the other guests doing the same thing so maybe this is a cultural thing in Pune. Anyways I struggled to see how this place is a 5 star establishment, maybe there's a different scale in Pune. The level of eagerness to serve seemed ok but I expect high levels of cleanliness in a 5 star establishment.

By on Jan 31, 2020

Review comment responded on Aug 6, 2020

Dear Guest, Thank you for sharing your feedback on your stay with us. We regret to know that certain aspects of your stay such as, rooms and washroom were less than satisfactory. We have duly noted your feedback on the room upkeep and maintenance and have addressed it to our concerned head of department to look into the same. I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you. We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back. Warm Regards. Shruti Sengupta General Manager

5
Everyone

By on Apr 15, 2019

Review comment responded on Apr 16, 2019

Thank you for sharing your feedback Warm Regards, Team Hyatt Pune

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