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Four Points by Sheraton Hotel & Serviced Apartments, Pune

4.5 out of 5.0

Recent guest reviews

The rooms are beautiful, and cleaned always when we get back from work, Good Housekeeping :) The staff is courteous and look after you in a thoughtful and polite manner. The food is wonderful with lots of options, from European cuisine, to delicious Indian, and Chinese. It is a well run hotel with the management ensuring the highest level of service and guest satisfaction... Having a Comfortable stay till date..!

Proximity to the airport is the biggest advantage for this hotel. The property itself is very decent, with self-sufficient rooms and very courteous staff. The buffet breakfast spread is very good and covers multiple cuisines. Overall a very good option for a business trip.

The rooms are spacious and the service is very good. The best advantage I had is that this is very near to the Airport and there are lotz of accessible places like malls near by. The staff is really good and very helpful. Food is average, not so great.

We stayed for a very short time as we checked in late night and checked out early morning. However, this hotel and the members of this hotel made a permanent mark in those few hours. We were leaving early to catch a flight and they packed breakfast for each member in our family. Especially extra special desert pack for my kids. I was touched. In addition, after reaching airport I found that I missed 2 big calendars that I purchased from Shirdi in the Hotel, I called the hotel and told them. To my surprise, they sent a driver with the calendars to the airport and didn't even charge for that. They gave me royal treatment from the start to finish. If it is Pune, I will not stay anywhere other than this Hotel (Four Points by Sheraton). A special thanks to Jitendra for the excellent service.

I stayed at this hotel while transiting to my next destination. Hotel is easy to reach from airport. Must say that staff is very kind and supportive. Rooms are nicely done with good size. Shower facility is best.

Very good hotel . Love to stay here . Good service by the staff members . Beautiful rooms . Lovely ambience yummy food . Will surely visit again with my family . Stayed here for 6 weeks and it feel like home

The moment I entered the hotel, the first thing that I noticed was the smell of the food that was coming from inside the eating area where the buffet is served. Somehow they forgot to put a glass in between the reception and the restaurant, or I guess it was experimental :p. So that was the only thing that I didn't like. Apart from that everything was excellent. I had booked a suite and it was great. Check-in was smooth, the receptionist checked me in a little early as their check-in time was still 1 hour away. Food was great. Cleanliness was adequate. Service was good. Overall location was good. Few malls nearby like Phoenix. It doesn't matter which view you prefer from your room as there is no view as such so don't bother. You should definitely try it. Buffet served was Indian and Continental. Check out was smooth.

I stayed in Four points Sheraton for a night on business trip. Staff is really good especially the front desk people Debuhati.. They have taken care of my early check in and provided me good room. Food is really good and services are excellent.

I had a stay in this hotel for a full week on my Business visit to Pune. I will give a brief of how my entire stay was at Four Points. Check In - I had called the hotel a day before and had told them that I would be checking in at evening after my office. As I had arrived at non peak hours at around 8 in the evening, I was attended immediately at the service desk and was alloted a room quickly. Room - The room was of a standard size, I had expected it to be a bit bigger considering the brand and my comparrision with other brand hotels. Things were arranged very well and as per expectations. Breakfast - There was a full spread of Continental breakfast as well as Indian dishes. This was the best part of the hotel and the most which I liked about the hotel. Swimming Pool - Was lonley whenever I went there, but was relaxing to sit by the pool as well as enjoy a swim or two. Gym, Spa & Steam Bath - Gym was quite big and there was Spa as well as Steam Bath. Spa was chargable but others were free to the Hotel Guests. I enjoyed some time in Gym as well as the Steam Bath. Best Brew(Pub) - Was a very small place which they advertise as the place to enjoy best brewed beer. They also claim that they received an award of best brew. In detail I shall review it in the Restraunt section. Staff - The staff was friendly but I seem to sense a lack of personal touch which I got at other hotels. Room Service - Was average, on a day or two they did miss keeping few things which I had to order by calling them when I need. Overall it was a bit greater than an average experience, if I compare this with the other experience then I shall expect bit more from Four Points.

Good hospitality, competitive rates as per the market standards- As always Mr Patil & Jeetu thank you for the Warm welcome .. It really makes a big difference!! No second thought of booking a another hotel when ever I'm in Pune... Thanks again for the amazing hospitality... !!

5th Mile Stone, Nagar Road Pune Maharashtra

Four Points by Sheraton Hotel & Serviced Apartments, Pune places you within a 10-minute stroll of Phoenix Market City and Inorbit Mall. This 4.5-star hotel has 217 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an outdoor pool. In central Pune, the hotel is also close to Aga Khan Palace and ABC farms.


Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. There are multiple options for onsite dining with 3 restaurants, including Panash, which specializes in Asian cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


The 217 rooms are individually furnished and have an array of amenities, including minibars, coffee makers, and free newspapers. 32-inch LCD TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Other amenities include free bottled water, laptop-compatible safes, and phones.

Property features

Guests of Four Points by Sheraton Hotel & Serviced Apartments, Pune enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for INR 700.00 per room one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and a conference center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 1255 reviews