Hyatt Pune5.0 out of 5.0
Recent guest reviews
Arrived at this hotel good lobby and courteous staff to welcome us . Easy checkin process had booked online through mmt and booked 4 normal rooms . They gave us 1 garden suite and 3 normals rooms which was very nice of them as we were a family of 15 . So we could all get togheter in the suite and relax. Gym was ok pool also not that great but its all good for the price.
Stayed at Hyatt for a day - hospitality par excellence. Good cooperative staff and very nice and maintained hotel. Swimming pool is the best in pune and so is the steam ,sauna and gym. All are on the same level. Well maintained and beautiful pool side. Rooms are good and room service top notch - stayed in a pool facing room which was a tad small but comfortable. Breakfast at Eighty eight was icing on the cake an extensive buffet with two different section for indian and continental(non veg) dishes and a cereal and beverage bar along with the bakery station was superb. Everyone will find something or the other to their liking and taste. Just to add a live puri frying station atleast I have see it first time hot puris live - good thought☺ In all a nice comfortable and relaxing stay. Hayatt continue the good hospitality.
The banquet here is amazing especially when it was known as Ista, it was one of the best ones in Pune with 4 huge chandeliers..the rooms are good too but small in size, even the suite isn't that big. But overall a very nice property with very good Thai restaurant and a special seating area next to an artificial indoor waterfall.
I have had a terrible experience at Hyatt. My daughter was taking swimming classes when I planned to take classes as well Even though they charge exorbitantly high price and the worst is it's only for half an hour. I went for only 4 classes and realised that medically I cannot continue swimming as I have a bad sinus problem. But they refused to refund my money. Thrn I requested to convert those classes for my daughter but they denied to do so. I wasted he'll lot of money. And I also stopped going there. The staff was terrible they were not at all co-operative. I am now taking my daughter to Hyatt Recency which has an indoor pool and an amazing coach.
Had a fantastic stay for 3 nights in this hotel . Room attendant chandan was very kind and took great care of us for this I truly appreciated. I am sorry I forgot couple more name but overall It was a great stay.
Had a business stay of 2 nights at the hotel. Room is small but with all requisite amenities. Bed was comfortable and so were the pillows. Got a room on the topmost floor which was road facing. Somehow the night traffic noise did manage to creep in. Sound proof glass may be explored by the management for all road facing rooms. TV was good with all major channels subscribed. Washroom was clean with no tub but a decent rain and hand shower facility. Toiletries were available and also on demand. One disappointment was that I had requested for the newspaper delivery twice, once at 7:30 and again at 8:15 am. I left the room at 9 and still no newspaper. While in the corridor, I found the newspaper hanging on other doors. Don't know why I was singled out for non delivery. In room dining was prompt and good. Items on the menu seemed to cater for all major requirements. Visited the gym at 6:30 am which was good. Located on 12 th floor along with the spa and also the pool. Two machines were non functional which need to be repaired urgently to avoid guests waiting for the tread mill and the cross trainer. Restaurant viz. Ban Tao and Eighty Eight are located on second floor along with the bar.
I have always felt privileged to stay at Hyatt, Pune. The rooms are very well equipped, hygiene standards are maintained & the staff has always been gracious & polite. The wide spread of food & beverages for breakfast is worth enjoying at the open area at the breakfast arena! I have fallen in love with this part of the hotel property.... :) However, the booking process (thru our office travel team) has a lot of Non-Value Add that need to be removed to ensure smooth & easy booking.
the room was great, breakfast, great. Gayatri from housekeeping was lovely, very hospitable. Very close to the airport and yet was quiet inspite of being next to the highway. would recommend it to everyone.
The service provided by Hyatt is simply perfect. Right from the housing cleaning staff to the manager of the hotel greets you with such a smile and attitude that you feel so homely. Special thanks to Gaytri from the house cleaning who was always so helpful :) Thanks Hyatt !!
When my baggage was lost by the airline company, the hotel staff tried to contact the airline company for me. When they couldn't reach anyone by phone, they sent a driver to the airport to talk to the airline company there and they retrieved my suitcase for me - all free of charge. Thanks a lot!!!
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 1096 reviews