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Royal Decameron Complex All Inclusive

3.0 out of 5.0

Recent guest reviews

We love the Royal Decameron. We have been 5 times now and got married there 10 years ago. We have gone to a handful of other resorts but always come back here! It's like home and we will be back many more times!

Excellent place to stay, variety of options for food and entertainment. Currency exchange was unreasonable and lack of ATM’s on property made traveling limited

This was our 4th stay at this hotel, so obviously we like it - a lot! Th beach is vast, the food is good, the staff is very friendly and it's all so super clean. Not to forget the nightly show which is very well done and really high standard. The only negative is the fact that you have to pay separately if you want to use the safe in the room. We have never visited the ala-carte restaurants, it's not worth the sign-up effort to us and we never went hungry so far. We probably go back next year.

Very good. The food was great and delicious. Everything went well.

Always makes for an exceptional vacation- 7th year

Royal Decameron Complex was a pleasant surprise. The staff couldn't have been nicer, the property was very clean, and the food was good. We had a wonderful time at Royal Decameron and would definitely stay again.

The staff upon arrival was wonderful however when we arrived to our room we thought it would be nicer. We also did not have hot water in our shower. After 2 days and five trips to the front desk we finally were able to get maintenance to fix the issue. The food was not great but was good. The buffets seemed to be repeative from day to day but they did offer made from scratch sandwiches, pizza, and omelets daily. The late night snack bar didn’t really have anything but hotdogs and burgers which didn’t taste the best. We had heard complaints that you couldn’t get reservations for the other restaurants however we didn’t experience a problem. They let us book a day in advance. The jap jap restaurant was the best. We were skeptical about the sushi but it was quite good. The beach was beautiful and never had a problem getting a seat even going down there at 10 am. The pools were spaced a distance apart but everyone of them had a bonus. The pool next to block 1 was awesome. Luis and Leopoldo at the bar there were the best. We did tip all bartenders quite well which I’m sure helped. The town of bucaricas was about a 15 minute walk from the resort. I would highly recommend walking down and experiencing some of the local shops and restaurants. There is a restaurant called fat boy on the beach which had an amazing shrimp platter. If you like sports right outside the complex is a sport bar which had good food as well. We will definitely be back to this resort again.

This was my second time staying at this hotel. the price is ok, the location is a little far from the nightlife and the beach was not so good. apart from that it´s a family hotel where you can stay all day and will have fun. the food is good, same as drinks.

Overall, we were satisfied with the hotel. You get exactly what you pay for - a decent vacation on a budget. Let me break it down by category: Location: It is about 25-35 minutes away from the airport and overall is a smooth ride. If you are trying to get to PV for any attractions like Mercada, it is much longer and with moderate traffic takes about 40-50 minutes. On a side note, even though it has nothing to do with a hotel, most taxis do not have a properly working air conditioner, and the ride becomes a bit unbearable. So if you do need one, make sure to ask. Food selection: Food selection was decent and most days you can find something you like to satisfy your taste buds. We have tried all the specialty restaurants and were pleasantly surprised with the quality of food. Therefore, it is worth it to get up at 7 am to make that reservation (you can make all the reservations for the week on the same day). Even though we have had better selection and quality of food at other hotels in PV I would give it a solid rating of 4/5. Beverage selection: Now that was a bit of a let down. First, there were no mini-bars at the room. In addition, most of the selection for drinks was pretty rudimentary with only 2 beers on tap, no champagne, and the only cocktails you could seem to order were with tequila or vodka. However, all-in-all you can stay happy enough with their selection. Bars do close at or around 1 am so if you like to party all night, you are in for a little bit of a let down. Rooms: Not bad - at the very least they are air conditioned (unlike the rest of the property). The beds were hard (like most hotels in PV) and I would recommend bringing your own pillow. In addition, the hotel only provides bars of soap - no shampoo or gels. Therefore, bring your own. Grounds: This hotel is quite vast and in the first 2 days or so a bit disorienting. However, it is greatly maintained with lots of pools, bars, restaurants and other activities. Entertainment: The Entertainment team was top notch - the performances were not only throughout the day but especially good at night. In my opinion they were great. Staff: Everyone was friendly and courteous. Practically anything you ask for was available. In addition, if you tip well the world becomes full of endless possibilities. Other Guests: This a great hotel that is comprised mostly of people from South America - US and Canadians were a visual minority. However, that didn't affect our trip in any way - after all, after 3 or 4 shots of tequila we all speak the same language apparently.

it was a very good experience the only problem no wi fi in the room after all I like my stay very good staff very friendly

My husband and I called our stay a cruise on land. The property is beautiful, the staff are so friendly and helpful. You have everything available that you need. The food however is so,so at the buffets. The food at the specialty restaurants is a lot better. Pool 5 and block 5 are very quiet. Pool 5 is adults only which was very nice. The bartender at pool 5 named Abel is awesome.

We love staying in Bucerias and Royal Decameron is a great all-inclusive resort. Within walking distance to markets and restaurants.

Let us just say I havent been told no so many times since I was 5 years old at the supermarket with my mother. First off the food was terrible as far as seafood goes you you better not be hoping for crab you will here "NO" shrimp "NO" lobster "NOOO" in order to book reservation's for one of the restaurants you need to be up by 6:30am waiting in line to get a number and then wait till 8:00am before they start calling the numbers to book your reservation I guess using the telephone in your room to do this is far to Hi Tech and speaking of Hi Tech I booked an excursion for which I needed to print up the ticket I was once again told "NO" we dont do that from the front desk person who didnt know that large square thing sitting on the desk between us was indeed an epson all in one printer. When I asked why there wasnt any shampoo in my room I was told "NO" we dont do that. I asked why dont I have a stocked mini fridge in my room after all this is an all inclusive resort I was told "NO" we dont do that. When I wanted to go for a swim in the evening I was told "NO" we dont do that they close the pools at 7:00pm the hot tub's are just cold bubble pool's. There was a long list of "NO'S" I had planned to share with you but I think you get the idea.

This hotel is comprised of about 50% Mexican people and is located minutes away from other small villages, giving you a great Mexican experience. The resort is just perfect for our needs. The hotel offers free bikes and water sports. The staff is very friendly and are always busy ensuring the resort is kept neat and clean. We have stayed here many times and will go back many times more.

wife & I for 7 days. 1st time here; 7th A/I in MX. clean/nice landscaping; rooms simple; basic. safe won't fit a full size lap top. iPAD: stand on end to get it to fit. $273 pesos to rent for 7 days. beds a little hard; no ceiling fan: A/C runs 24/7. stayed in block 3-ocean view from balcony. beach chairs hard: can get an inflatable raft for $6.00 at pharmacy across the street. we took bar chairs w/cushions from beach bar. beach is OK: the Caribbean it isn't. cannot even see your feet in the water: the way it is of all beaches in PV for most part. value: flew from Denver: $1500 for both; non-stop & with trip ins. great staff :) Wi-Fi in bar area's only. food good-omelette & waffle stations for breakfast. ate at all al a carte's except. JAP-JAP. go around 9A to the dinner reservation desk-block 4 lobby. should be able to get a reservation. can reserve for that night & the next. Italian only one with A/C. others open; big umbrella's & ceiling fans. fun time; won't be back as many other places to go to. seems like a family-type resort; although many couples & singles.

My husband and I booked this hotel for a little getaway. We enjoyed every minute of it. The food was good, the rooms were clean, and the staff was there to please you! I would recommend this hotel to anyone who wants a nice vacation at a decent price!!

I reserved the hotel for my parents, and they said it was Amazing, they were expecting better drinks but everything else was really good

Everything was great washrooms at the pools were well looked after Grounds and green spaces were clean Beach was nice and clean

Lazaro Cardenas 150 Bucerias NAY

Hotel highlights

  • Steps from Playa Bucerias
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Royal Decameron Complex All Inclusive places you next to Playa Bucerias and within a few miles (5 km) of other popular attractions like Nuevo Vallarta Beach. This 620-room, 3-star property has 5 outdoor pools along with a full-service spa and 5 restaurants.


Dining

This property is home to 5 onsite restaurants, perfect for a quick bite to eat.


Rooms

Guests can expect to find 20-inch a TV with cable channels. Other standard amenities include a balcony or patio, a ceiling fan, and a hair dryer.


Property features

Guests of Royal Decameron Complex All Inclusive have access to a full-service spa, 5 outdoor pools, and a nightclub. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this all-inclusive property include a children's pool, a fitness center, and outdoor tennis courts.

Room options

Standard Room

Full 2 | King 1 | Sleeps 4

Guest reviews for Royal Decameron Complex All Inclusive

Everyone (7) Couples (11) Family (4) Friends (4) Other (1)
5
Family with small children

We love the Royal Decameron. We have been 5 times now and got married there 10 years ago. We have gone to a handful of other resorts but always come back here! It's like home and we will be back many more times!

By on Apr 8, 2019

Review comment responded on Apr 8, 2019

Dear guest, Thank you very much for being in contact with us and for your rating on this platform. We are glad to know that you are our guestssince many years ago and that you enjoyed your stay at Royal Decameron Hotel. We are looking forward for your next vist. Ricardo Aviña Guest Service Management

4
Family with small children

Excellent place to stay, variety of options for food and entertainment. Currency exchange was unreasonable and lack of ATM’s on property made traveling limited

By on Feb 9, 2019

Review comment responded on Feb 12, 2019

Dear guest Thank you very much for your comments, we are glad you liked the service of the restaurants. We are looking for your next visit.

2
Everyone

By on Jan 31, 2019

Review comment responded on Feb 6, 2019

Dear Guest We would like to know about your rating making a little bit extended in commentaries.

4
Everyone

By on Jan 29, 2019

Review comment responded on Jan 30, 2019

Thank you for your rating, we are making a very good effort to please all of our customers.

5
Everyone

This was our 4th stay at this hotel, so obviously we like it - a lot! Th beach is vast, the food is good, the staff is very friendly and it's all so super clean. Not to forget the nightly show which is very well done and really high standard. The only negative is the fact that you have to pay separately if you want to use the safe in the room. We have never visited the ala-carte restaurants, it's not worth the sign-up effort to us and we never went hungry so far. We probably go back next year.

By on Jan 25, 2019

Review comment responded on Jan 31, 2019

Dear guest. Thank you for your valuable comments, for the safe it has to be cgarged due that belongs to an external company, in regards the a la carte restaurants always have spaces availables, next time contact guest service on site. Best regards.

5
Everyone

Very good. The food was great and delicious. Everything went well.

By , from Calgary, ca on Dec 30, 2018

Review comment responded on Jan 1, 2019

Thank you so much for sharing your experience with us!! Feliz Año Nuevo.

5
Everyone

Always makes for an exceptional vacation- 7th year

By on Dec 20, 2018

Review comment responded on Dec 20, 2018

Thank you very much!! We are so happy that you choosed this destination for your holidays. Saludos desde México!

5
Everyone

Royal Decameron Complex was a pleasant surprise. The staff couldn't have been nicer, the property was very clean, and the food was good. We had a wonderful time at Royal Decameron and would definitely stay again.

By , from Arizona on Oct 29, 2018

Review comment responded on Nov 21, 2018

Dear guest: Thank you for your valuable comments, that make us see we are in the raight direction. Saludos desde México!

4

nice hotel

Everyone

The staff upon arrival was wonderful however when we arrived to our room we thought it would be nicer. We also did not have hot water in our shower. After 2 days and five trips to the front desk we finally were able to get maintenance to fix the issue. The food was not great but was good. The buffets seemed to be repeative from day to day but they did offer made from scratch sandwiches, pizza, and omelets daily. The late night snack bar didn’t really have anything but hotdogs and burgers which didn’t taste the best. We had heard complaints that you couldn’t get reservations for the other restaurants however we didn’t experience a problem. They let us book a day in advance. The jap jap restaurant was the best. We were skeptical about the sushi but it was quite good. The beach was beautiful and never had a problem getting a seat even going down there at 10 am. The pools were spaced a distance apart but everyone of them had a bonus. The pool next to block 1 was awesome. Luis and Leopoldo at the bar there were the best. We did tip all bartenders quite well which I’m sure helped. The town of bucaricas was about a 15 minute walk from the resort. I would highly recommend walking down and experiencing some of the local shops and restaurants. There is a restaurant called fat boy on the beach which had an amazing shrimp platter. If you like sports right outside the complex is a sport bar which had good food as well. We will definitely be back to this resort again.

By on Jan 27, 2018

Review comment responded on Jan 31, 2018

Thank you Anonymous for your feedback and your comments, and certainly the issues that makes us know, we will share it with our team to get feedback and improve and in turn improve.

4

family hotel

GetawayWithFriends

This was my second time staying at this hotel. the price is ok, the location is a little far from the nightlife and the beach was not so good. apart from that it´s a family hotel where you can stay all day and will have fun. the food is good, same as drinks.

By on Aug 25, 2015

Royal Decameron Complex All Inclusive

Lazaro Cardenas 150, Bucerias, NAY 63732
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.