Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Buffet
Property video
Reception
5 bars/lounges, poolside bar, beach bar
Free minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Restaurant

Explore the area

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BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Nayarit, NAY, 63732
  • Place, Flamingos Golf Club
    ‪5 min drive‬
  • Place, Nuevo Vallarta Beach
    ‪6 min drive‬
  • Place, Playa Bucerías
    ‪12 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪29 min drive‬

Room options

Altitude Club Junior Suite Swim Out King

  • Sleeps 3

Deluxe Tropical View King

  • Sleeps 3

Junior Suite Ocean Front King

  • Sleeps 3

Standard Queen Bed

  • Sleeps 2

Standard Queen Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Tropical View Doble

8.2 out of 10
Very good
(54 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View King

8.0 out of 10
Very good
(35 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View Doble

8.0 out of 10
Very good
(38 reviews)
  • Ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool view Doble

8.0 out of 10
Very good
(15 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Doble

8.0 out of 10
Very good
(28 reviews)
  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

8.2 out of 10
Very good
(25 reviews)
  • Bay view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Altitude Club Junior Suite Swim Out King

9.2 out of 10
Wonderful
(11 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Altitude Club Junior Suite Swim Out Doble

8.6 out of 10
Excellent
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Altitude Club Junior Suite Ocean View Doble

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Suite Superior with Sea View

  • Sea view
  • 430 sq ft
  • Sleeps 4
  • Free WiFi

Room Standard

  • 301 sq ft
  • Sleeps 2
  • Free WiFi

Double Suite Classic with Pool View

  • 430 sq ft
  • Sleeps 4
  • Free WiFi

Double Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 430 sq ft
  • Sleeps 4
  • Free WiFi

Double Room Deluxe with Garden View

  • Garden view
  • 365 sq ft
  • Sleeps 4
  • Free WiFi

Double Room Deluxe with Sea View

  • Sea view
  • 365 sq ft
  • Sleeps 4
  • Free WiFi

Double Suite Premium with Pool View

  • 430 sq ft
  • Sleeps 4
  • Free WiFi

Family Room

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

About the neighborhood

Nuevo Nayarit

Bay of Banderas is within a 5-minute walk of Krystal Grand Nuevo Vallarta – All Inclusive while other popular sites like Playa Bucerías are within a mile (2 km). This 480-room, 4-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Flamingos Golf Club - 5 min drive - 1.7 miles
  • Nuevo Vallarta Beach - 6 min drive - 1.9 miles
  • Playa Bucerías - 12 min drive - 2.9 miles
  • VidantaWorld - 21 min drive - 7.4 miles
  • Nayar Vidanta Golf - 23 min drive - 6.9 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • ‪Restaurante Piccolo - ‬16 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Reflect Krystal Sky Bar - ‬1 min walk
  • ‪Don Rafael - ‬19 min walk
  • ‪O International Buffet - ‬3 min walk

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Guests of Krystal Grand Nuevo Vallarta – All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a conference center.
50-inch LED TVs come with cable channels. Other amenities include free minibar items, MP3 docks, and hair dryers. Change of towels is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Krystal Grand Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

Can I book all-inclusive options at Krystal Grand Nuevo Vallarta – All Inclusive?

Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive resort and rates come with buffet meals.

How much does it cost to stay at Krystal Grand Nuevo Vallarta – All Inclusive?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Krystal Grand Nuevo Vallarta – All Inclusive on Jun 8, 2026 start from $300, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Krystal Grand Nuevo Vallarta – All Inclusive?

Krystal Grand Nuevo Vallarta – All Inclusive offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Krystal Grand Nuevo Vallarta – All Inclusive?

This property is located in Nuevo Nayarit, just steps from Bay of Banderas. You'll also find Nuevo Vallarta Beach and Playa Bucerías within a short drive.

Will I be able to park at Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, covered self parking is offered for free at the property.

Is a spa located at Krystal Grand Nuevo Vallarta – All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Krystal Grand Nuevo Vallarta – All Inclusive feature a casino on the premises?

No, Krystal Grand Nuevo Vallarta – All Inclusive doesn't have a casino.

Is there an indoor pool at Krystal Grand Nuevo Vallarta – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Krystal Grand Nuevo Vallarta – All Inclusive?

This beachfront property offers plenty of amenities for couples including a beach bar, 4 restaurants, and 3 outdoor pools.

Are there hot tubs at Krystal Grand Nuevo Vallarta – All Inclusive?

No, but this property does have a sauna.

Does Krystal Grand Nuevo Vallarta – All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Krystal Grand Nuevo Vallarta – All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Krystal Grand Nuevo Vallarta – All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Grand Nuevo Vallarta – All Inclusive.

Are there connecting rooms at Krystal Grand Nuevo Vallarta – All Inclusive?

No, there aren't connecting guestrooms at this property.

How far is the airport from Krystal Grand Nuevo Vallarta – All Inclusive?

The closest major airport to Krystal Grand Nuevo Vallarta – All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 9.9 mi away (26 minutes by car).

Can I book a room with a balcony at Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, some guestrooms at this property offer either a balcony and a terrace where guests can enjoy ocean and garden views.

Does Krystal Grand Nuevo Vallarta – All Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Krystal Grand Nuevo Vallarta – All Inclusive.

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 734 out of 1710 reviews
Rating 8 - Good. 473 out of 1710 reviews
Rating 6 - Okay. 285 out of 1710 reviews
Rating 4 - Poor. 112 out of 1710 reviews
Rating 2 - Terrible. 106 out of 1710 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Abraham

Traveled with family
Liked: Staff & service
The staff specially the waiters and waitresses are very friendly and great pros. The resort itself is just okay with some improvements needed. In general they need better cleaning specially in restrooms near the pools. There were people smoking in pools and staff don’t notice or say anything unless someone complains. The concept for the family pool is terrible because they have lounger chairs inside the water and kids and adults eat their snacks and drink while they are in the water. They also have a narrow walk way for people to walk to the other half of the resort and it’s just too narrow. The whole hotels at more than 50% capacity already feels very crowded. They also disable elevators when their occupancy is lower so it’s frustrating just having one elevator. I will not stay here again. For almost the same money or a little more you can stay next door at Flamingo’s which is day and night difference. The management need to make some changes and improvements and perhaps they will have more occupancy. They definitely need to widen the narrow walk way to the adult pool and stop disabling elevators and do a better job at hygiene and cleaning around the pools.
Stayed 7 nights in May 2026

2/10 Terrible

Samuel

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No wifi in room, hotel says it’s not guaranteed and ac wasn’t working either. Staff not cheerful as I’ve found are other hotels and even Krystal’s. And booking for the restaurants was aweful and didn’t allow for reservations until 48 hours after when the reservations opens.
Stayed 7 nights in Apr 2026

10/10 Excellent

Amy Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there when the "civil unrest" broke out. I cannot imagine what the staff must have felt when they, like the resort's guests, had to shelter in place. They couldn't go home to their own families, yet they wore smiles as they cared for us and made sure we felt safe.
Stayed 9 nights in Feb 2026

10/10 Excellent

Doris

Stayed 6 nights in Feb 2026

8/10 Good

Farid, Regina

Liked: Cleanliness, amenities, property conditions & facilities
Not the firstday
Stayed 7 nights in Feb 2026

6/10 Okay

Camelia

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
I didn’t get that room they give me a very small room when I make the reservation was a king size bed whit ocean view and i did not get that plus the pillows were not comfortable
Stayed 5 nights in Feb 2026

8/10 Good

David Andrew Johnathan

Liked: Cleanliness, amenities, property conditions & facilities
The gym was great, and they went above and beyond for new years eve
Stayed 8 nights in Dec 2025

8/10 Good

SAUL Alberto

Stayed 5 nights in Feb 2026

2/10 Terrible

Kristine

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place looks better in pictures than in person. Our room was in the tower. It was ok. The amenities lacked. No wash rags, 1 hand towel, 2 bath towels, no tissue or hair dryer. We had to call for these items. The food was not very good. The drink selection was poor. The hostess at the Mexican restaurant was not friendly and difficult. She was not accommodating. We asked to speak to a manager since she was being difficult and was told she didn't have one. A few minutes later a gentlemen came to speak to us. We then said to the hostess "You do have a manager" and touched her arm. We were seated. 5min later a manager comes to our table and said you must leave the property immediately! We asked why? He said you pushed the hostess. I told him that is not what happened. I asked him to review the video to see what actually happened. He refused. Then he kicked me out as well. Said I was confrontational. He said we have 20min to pack and leave the property or he'll call the police. He followed us to our room and we had to leave the door open to pack our things. This happened at 9pm. He kicked two women out (early 50's and late 60's). We asked where to go, he said there are 300 resorts. Pick one. I cannot believe how we were treated. He would not even listen to our side of the story or review the video to see what exactly happened and how the hostess made up a HUGE lie. Worst place and staff ever. I will never go back and not recommend this place. They will treat you like crap!
Stayed 7 nights in Feb 2026

8/10 Good

Kathleen Margaret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing.They work hard to give the best experience. The food was good, lots of healthy choices. I did not like that you had to reserve dinner for the all inclusive restaurants. Very difficult to access restaurant reservations. They have an amazing selection of entertainment and lots of fun lively pool activities. The beach is easy to access and is beautiful. The pool staff have lots of great fun for everyone. We had a great stay, beautiful room on the top floor!
Stayed 14 nights in Feb 2026

4/10 Poor

Natalie Jessica

Stayed 7 nights in Feb 2026

6/10 Okay

monica

Liked: Amenities
Ok
Stayed 2 nights in Feb 2026

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were amazing and kind.
Stayed 3 nights in Feb 2026

6/10 Okay

Randall

Traveled with partner
Liked: Cleanliness
Entertainment was dismal, food was mediocre, service was excellent, room was definitely dated and had some plumbing issues. They must have searched the world over for the most uncomfortable beach chairs and so many of them were broken. We did appreciate how quiet the resort was at night. Would only consider staying here again if the price was right.
Stayed 21 nights in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Room was very small. But we had a Great time! Great food and drinks
Stayed 3 nights in Feb 2026

4/10 Poor

Brandon

We had the altitude room with a double bed. While the room itself was spacious, we had issues with the balcony door not closing fully letting bugs in, and the shower temperature shifting between too hot and too cold. The soap in the shower didn't foam up, and ran out quickly during our stay while housekeeping didn't refill it. Housekeeping also didn't replace our sheets and their timing in which they came in was rather inconsistent. There was also a moment in which someone tried to enter our room to inspect our safe for a request we did not put in, which raised our suspicions. As for the facilities, the
Stayed 7 nights in Feb 2026

8/10 Good

Mitchell

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Great staff and swim out room was great.
Stayed 6 nights in Feb 2026

10/10 Excellent

Claudiu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean Nice friendly employees Nice pools and nice beach Food was very good The Take a Bite coffee shop was really good
Stayed 7 nights in Feb 2026

10/10 Excellent

Livius

Stayed 6 nights in Feb 2026

6/10 Okay

Severa

Traveled with partner
Disliked: Amenities
Desde que hize el checking no fueron serviciales ni amables los de recepción no mandaron a nadie para ayudarnos con las maletas querían que nosotros buscáramos ayuda con los que estaban ayudando con las maletas solo nos dijeron a donde ir que por sierro estaba complicado en vez de ellos llevarnos y ayudarnos con nuestro equipaje cuando entramos a el cuarto no había sillas en el balcón además nunca rellenaron el refrigerador de bebidas el último día ni tallas nos dieron teníamos reserva para un restaurante y nos la cancelaron en vez de mandarnos a otro que si estaba abierto pocos empleados eran amables la mayoría atendía como indiferencia o seriedad muy rara experiencia no regresaría a ese Kristal yo trate el de cabo y está 1000 veces mejor el ambiente también es súper aburrido me sentía como si no salí de USA yo fui a México a divertirme pero creo que me equivoqué de hotel
Stayed 4 nights in Feb 2026

4/10 Poor

Lorraine Dorothy, Kelowna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room amenities
Stayed 9 nights in Jan 2026

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at this hotel. Great value for money. We had an amazing check- in experience al because of booking through Expedia
Stayed 4 nights in Feb 2026

6/10 Okay

Katie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect, the rooms were decent, the pool/beach was amazing. The service was exceptional! The turtle garden was a big highlight for my son. The only downside was the food - it was inconsistent in quality. You will never go hungry with all the options but I wish it was good everyday and not inconsistent in quality.
Stayed 7 nights in Feb 2026

6/10 Okay

Kasim, Meridian

Traveled with partner
Room wasn’t that I payed…i pay extra for ocean view and get building and trees, first night no cold water and every day i have to ask for room towels
Stayed 5 nights in Feb 2026

8/10 Good

Alison

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food and drinks were excellent. The staff attentive and the property was beautiful. What could've been better is the room size, our balcony had a concrete wall and the wifi wasn't stable enough to get my required work done. Reserving chairs by the pool at 4am only to not show up until 2pm was ridiculous. We are planning on staying somewhere else next year.
Stayed 6 nights in Jan 2026

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