Hotel Palmeras

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Palmeras

Reception
Garden
Economy Studio | Down comforters, individually decorated, individually furnished
Reception
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
35 Lázaro Cárdenas, Bucerías, NAY, 63732
  • Place, Playa Bucerías
    ‪1 min walk‬
  • Place, Art Walk Bucerias
    ‪3 min walk‬
  • Place, El Tigre Golf at Paradise Village
    ‪16 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪33 min drive‬

Room options

Economy Studio

8.0 out of 10
Very good
(5 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite

7.2 out of 10
Good
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Master Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Economy Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Economy Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Bucerías

Located in Zona Dorada, Hotel Palmeras is adjacent to Playa Bucerías and within a 5-minute walk of other popular sights like Bay of Banderas. This 23-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and an outdoor pool.

What's nearby

  • Playa Bucerías - 1 min walk - 0.1 miles
  • Art Walk Bucerias - 3 min walk - 0.2 miles
  • El Tigre Golf at Paradise Village - 16 min walk - 0.9 miles
  • Los Arroyos Verdes - 16 min walk - 0.9 miles
  • Tuna Contemporary Ceramics Center - 17 min walk - 0.9 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪The Fat Boy, Sea Food - ‬5 min walk
  • ‪Karens Place - ‬4 min walk
  • ‪Mr Cream Pancakes & Waffles - ‬5 min walk
  • ‪La Postal - ‬1 min walk
  • ‪Mariscos Villareal - ‬4 min walk

About this property

Hotel Palmeras

An outdoor pool and free WiFi in public areas are features at Hotel Palmeras. The 24-hour front desk has staff standing by to help with luggage storage and concierge services.
32-inch flat-screen TVs come with cable channels. Beds sport down comforters and bathrooms offer rainfall showers. Sitting areas, ceiling fans, and wardrobes or closets are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Terra Café (Cafe & Bar)

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 500 per accommodation, per stay
  • Breakage deposit: MXN 500 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.

Property is also known as

Hotel Palmeras Hotel
Hotel Palmeras Bucerías
Hotel Palmeras Hotel Bucerías

Frequently asked questions

What's there to see around Hotel Palmeras?

This hotel is situated in Zona Dorada, just steps from Playa Bucerías and Bay of Banderas. You'll also find El Tigre Golf at Paradise Village and Art Walk Bucerias less than a mile away.

How much does it cost to stay at Hotel Palmeras?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Palmeras on May 5, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Palmeras?

No, there isn't parking available at the hotel.

Does Hotel Palmeras have a casino on the premises?

No, Hotel Palmeras doesn't have a casino.

Will I find an indoor pool at Hotel Palmeras?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Hotel Palmeras a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel Palmeras?

No, this hotel doesn't have a spa tub.

Does Hotel Palmeras have a restaurant that serves breakfast?

No, Hotel Palmeras doesn't have a restaurant that serves breakfast.

Will Hotel Palmeras allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Palmeras.

Are there connecting rooms at Hotel Palmeras?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Palmeras?

The closest major airport to Hotel Palmeras is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 10.9 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Hotel Palmeras?

Yes, some guestrooms at this hotel offer a furnished balcony/patio where guests can enjoy sea and city views.

Hotel Palmeras Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 52 out of 147 reviews
Rating 8 - Good. 45 out of 147 reviews
Rating 6 - Okay. 20 out of 147 reviews
Rating 4 - Poor. 15 out of 147 reviews
Rating 2 - Terrible. 15 out of 147 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tara, Chatsworth

Stayed 1 night in Feb 2026

4/10 Poor

Samuel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff is friendly. Pool area good. Cleaning good. Room needs total rebuild. Beds are terrible. Kitchenette is terrible. If you want to boil a egg your good. Anything else is impossible. Short stay ok. Great location
Stayed 28 nights in Jan 2026

4/10 Poor

Kathryn, south pasadena

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was neglected except for lobby and pool.
Stayed 3 nights in Jan 2026

2/10 Terrible

Kathryn, south pasadena

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed here 4 days and did not have a hot shower the whole stay....no hot water, tepid at best. The first day we did not have enough water pressure to make the toilet work. Tried to check out early and get a credit for our last 2 nights and they would not accommodate us. Would never stay here again.
Stayed 1 night in Jan 2026

2/10 Terrible

Kathryn, south pasadena

Disliked: Cleanliness, amenities
Day 1 no hot water. Day 2 no water period so no toilet. No manager to resolve issue. Will not give credit to check out. DO NOT STAY HERE!
Stayed 1 night in Jan 2026

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Jan 2026

10/10 Excellent

Dwain

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes to all
Stayed 2 nights in Jan 2026

6/10 Okay

Marieke

Traveled with family
Liked: Amenities
A little bathroom touch up would bring this from 3 to a 5. The price was super high for such a 1* bathroom, but friendly staff and nice pool and pool deck were good.
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Small basic room close to a lot of funbars and restaurants
Stayed 4 nights in Nov 2025

2/10 Terrible

Sandra

Traveled with family
Disliked: Amenities, property conditions & facilities
I booked a mini studio- the room description didn’t match with the room I was assigned. There was no sitting area, bathroom had no door. There was no privacy, which made it very uncomfortable. I complained at the reception as soon as I checked in, the front desk agent promised me that they would have a resolution for me, 4 hrs later I’m still waiting for manager to contact me.
Stayed 1 night in Jan 2026

8/10 Good

Ronald, Mukilteo

Traveled with partner
Clean. Tv didn’t work. Noisy music performing very close. Old refrigerator, stovetop and little microwave but not a single glass, plate or fork to use the kitchenette. No shower curtain so water on the floor. Reception didn’t speak English but were very nice. It is fine for our one night stay. The pool looked inviting with available chaise lounges. Convenient to restaurants, etc. Good price.
Stayed 1 night in Jan 2026

6/10 Okay

Warren

Stayed 1 night in Dec 2025

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was delightful and helpful. In the heart of everything. Only negative was my room was located at ground level fronting the very busy main street and noise was loud and in the room. Otherwise excellent
Stayed 6 nights in Dec 2025

10/10 Excellent

Cori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was great Pool was awesome Well maintained and clean Excellent for walking everywhere We had no water the first night, tank got filled the next day. Not a big deal to us. Authentically Mexican. Would 100% stay there again!!!!!
Stayed 10 nights in Nov 2025

6/10 Okay

Jaime

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor plumbing - broken kitchen faucet spout would fall off, leaking toilets, no key for safe, housekeeping didn’t have a spare key so had to be there for them to clean our room, air dried in the sun (visible on balcony) crusty bath towels, pool towels not cleaned between uses (saw the housekeeper take a used towel from a lounger, walk away, fold it and return it as a rolled towel appearing to have gotten new pool towels). Only good thing about this hotel is the location. Pool not heated and doesn’t get much sun at all.
Stayed 3 nights in Nov 2025

8/10 Good

edhid

Liked: Cleanliness, staff & service, room comfort
Great service, front ladies are kind, freindly. Clean room. Closet had a broken drawer, I did report this to front desk. Too bad the restaurant /coffee spot is closed. Used to be great for breakfast, they really need to re-open it. pls.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities
Clean room and good service.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alysha

Stayed 1 night in Nov 2025

4/10 Poor

Suzanne

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was great and helpful. The foyer and pool are very nice but the rooms are very dated. The wifi only reached my balcony so really no service or signal. The towels were rougher than sandpaper and shouldn't be used even for cleaning. I don't think I would let my Mother stay there so that's a benchmark on whether or not I would return.
Stayed 1 night in Nov 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2025

10/10 Excellent

Brendan

Liked: Cleanliness
Friendly staff. Newly renovated room. Good hot water.
Stayed 2 nights in Oct 2025

10/10 Excellent

Devin

Stayed 2 nights in Oct 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities
Very lovely hotel :)
Stayed 3 nights in Oct 2025

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities
This old Canadian needed some assistance in locating bus etc. counter staff were exceptionally helpful
Stayed 1 night in Oct 2025

8/10 Good

Jason

Liked: Staff & service, amenities, property conditions & facilities
Kitchen setup was basic but workable. A/C was ice cold 👍
Stayed 5 nights in Sep 2025