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Friendly Vallarta Beach Resort & Spa All Inclusive

3.5 out of 5.0

Recent guest reviews

This was our first time visiting Friendly Vallarta and we will definitely be back! Everything went smoothly from check in to check out. The pool water temperature was perfect and there was plenty of seating for relaxing around the pool deck. The beach was kept very clean as was the grounds in general. My only suggestions for improvements are to make more updates to the rooms as ours had some outdated features and to add more variety in the food options at the buffets. It also would have been nice to see more advertised kids activities. This was our favorite vacation and we can not wait to visit again the near future!!

Empleados no eran tan friendly como el nombre del hotel y la comida estaba más o menos porque nunca variaba,

The staff is very friendly and spending hours setting up and taking down activities each day. A lot goes into making sure the guests have everything they need

Ants in room. Water all over the bathroom floor after a shower. Requested a fridge two months early and never received it for my insulin. Couldn’t get reservations for outside seating, for the shows. Music was so loud at night, couldn’t sleep. Rooms need to be remodeled, broken tile all over. Put better lights in bathroom, not bright enough. You remodeled the lobby but not the rooms. Been there four times and no improvement.

Ants on our bedroom floor, when taking a shower, water leaked around bottom of tub/shower unit causing flooded bathroom floor , couldn’t make reservation for nite show as previous guests had reserved all tables by the time we arrived. Not enough tables around pool for number of reservations needed for show . No more beach buffets or shows. Not enough staff Won’t go back

Excellent food, staff, service, rooms. No swim up bar.

Booked a master suite on the all inclusive package on orbitz. When checking in was told I’d have to pay an additional fee for a nicer room I declined and said the package already had a nice room included. Me and my wife were put into a small room that was half of an adjoining suite the room was small clustered with a bathroom you could barely use and the sink was out by the closet. When I submitted my bad review they gave me a larger room but only on the final day of my trip . I feel like I was taken advantage of , also on two occasions I tried exchanging money at the front desk and the attendant tried to short change me (exchange rate was 18 pesos to the dollar and both times only gave me 11 to the dollar until I said something at which point I was given the right change) the staff for food and drinks were great however but the room and operational service was lacking.

We were a group of 8 staying at the resort, and we had a wonderful time! The Staff is the very best thing about this hotel. They are all welcoming, friendly, smiling and pleasant. Waiters Hugo, Braulio, Antonio and Mike were amazing! Bar waiters Double Double and Sexy Allen will bring you drinks with a smile always. Jorge, the concierge is so helpful and kind. I did not get the name of the sweet lady who made my omelette every morning, but she is the nicest person. The man who works the water sports like the kayaks and paddle boat is such a hard worker - he runs Everywhere he goes, and helps people in and out of the kayaks, all the way out into the water. Rene is there bright and early every morning to set up our chairs and umbrellas wherever you want them. All the staff work very hard to make your stay the best possible. There are a lot of children here. They do have an Adult only pool, but it would be nice if there was an Adult only section on the beach as well. I can't wait to go back!

Hotel was dated and food was okay. Staff was great though.

The resort was very clean and well maintained. The staff were warm and welcoming to us. The food and drinks were great.

The experience was good. The food was okay, we really liked the pork tacos and tried to eat that every night. For breakfast we got omelets and those were always pretty good. If you are getting a good price, it’s a nice get away. There was construction going on the whole time we were there so that hurt our experience a bit.

We took advantage of all the activities that they offered for no charge to the guests Other activities were easily arranged through staff

it was fun but just that.food was o.k. and maybe some on my part but not to lively??/

I be back sonner, I love the food the friendly service everything is good.

Overall a decent place to stay in Puerto Vallarta. All inclusive but bring tip money. It’s not expected but appreciated by the very friendly staff. The hotel is in need of some renovation and they’re working on some part of the property. My only gripe is that their activities are not held on time or at all. I stayed here 3 years ago and had a great stay. This time not so much.

Third time staying at Friendly, like the updates to pool and bathrooms on beach.

We thoroughly enjoyed our stay @ the Friendly Vallarta 2-19-17 to 3-1-17. Great location close to downtown & marina. The food and drinks were very good, activities were numerous including live bands almost daily, the beach staff were excellent with setting up guests with loungers, tables & umbrellas. Most importantly I would like to commend the front desk staff and Dr. Mora with their response to my medical emergency. Around 7:00 PM on 2-28 I experienced chest & back pains and went to the front desk to inquire about available medical services. The desk staff took us up to the hotel doctor, Dr. Mora. He checked my blood pressure and heart and told me I needed to see a cardiologist. He made a phone call and took us to Vallarta Medical Center where I was given an ekg and was told by the cardiologist Dr. Jasso that my heart had gone into atrial fibrillation. I then had my heart shocked which corrected the heart condition. Dr. Mora stayed with us until after the procedure and left back to hotel while I was in recovery, but arranged to have the hospital staff bring us back to hotel around 11:00 PM. Total cost for these services was $29,855 (pesos) / ($1493 US dollars). No charges form the hotel or hotel doctor. The next morning the front desk staff called to see how I was feeling and offered to put us up for a couple more days if needed. Dr. Mora checked my heart and said muy bien. Totally amazing customer service. Thank you staff and Dr. Mora

Very run down older rooms, buffet food was gross. The staff was amazing and the Frieda restaurant was good. Over all good for an inexpensive vacation

Second time staying at this resort. Hard to find an all inclusive with such good food and a staff that is so amazing and friendly!

Have stayed multiple times previously over the years and have been very satisfied. Not so with this experience. Although the majority of staff remain outstanding I was very displeased with the staff at the front desk. Very unprofessional. Motel also under new management. Many changes. New pool added. Has taken up much beach space. Beach now extremely crowded. Food remains adequate but less options now as the salad bar has been extended. Resort very noisy at night this time. Was surprised as majority of patrons are 50+. Beds remain extremely hard. I bring my own topper. My room was on the main floor. Had a scaffold on my patio with workers painting for 4 days. My shower would come on randomly whIle taking a bath. I just dealt wit issues as I did not want any further contact with front desk. There was talk among the patrons of remodeling in progress. Think I'll give it some time before considering anothe stay.

Blvd. Francisco Medina Ascencio #2199 Puerto Vallarta JAL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Las Glorias within a short walk of La Isla, Friendly Vallarta Beach Resort & Spa All Inclusive is within a few miles (5 km) of other popular sights such as Malecon. This 218-room, 3.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants. On the beach, the resort is also close to Bay of Banderas.


Dining

This resort is home to 5 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

All of Friendly Vallarta Beach Resort & Spa All Inclusive's 218 air-conditioned rooms provide balconies, safes, and phones. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Desks are also standard.


Property features

Guests of Friendly Vallarta Beach Resort & Spa All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking and an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a fitness center, a spa tub, and a sauna.

Room options

Junior Suite

Full 2 | King 1 | Sleeps 4

Suite

King 1 | Sleeps 2

Guest reviews for Friendly Vallarta Beach Resort & Spa All Inclusive

Everyone (22) Couples (41) Family (19) Other (17) Friends (17)
4

best family vacation

Everyone

This was our first time visiting Friendly Vallarta and we will definitely be back! Everything went smoothly from check in to check out. The pool water temperature was perfect and there was plenty of seating for relaxing around the pool deck. The beach was kept very clean as was the grounds in general. My only suggestions for improvements are to make more updates to the rooms as ours had some outdated features and to add more variety in the food options at the buffets. It also would have been nice to see more advertised kids activities. This was our favorite vacation and we can not wait to visit again the near future!!

By on Apr 19, 2018

Review comment responded on Apr 24, 2018

Dear Guest, We are so happy to know that you enjoyed every time spent on friendly. We will considering your feedback and thank you for sharing your comments with us. We hope to see you soon on your second home in Puerto Vallarta.

5

friendly hotel review

Everyone

The staff is very friendly and spending hours setting up and taking down activities each day. A lot goes into making sure the guests have everything they need

By , from Manitowoc WI on Mar 5, 2018

Review comment responded on Mar 15, 2018

Dear Cheryl, Thanks for sharing your comments with us. The hotel has a bar on pool area and a few steps from beach. A swim up bar isn´t into our plans by the moment but we will consider it. Thanks for your feedback.

3
Everyone

Ants in room. Water all over the bathroom floor after a shower. Requested a fridge two months early and never received it for my insulin. Couldn’t get reservations for outside seating, for the shows. Music was so loud at night, couldn’t sleep. Rooms need to be remodeled, broken tile all over. Put better lights in bathroom, not bright enough. You remodeled the lobby but not the rooms. Been there four times and no improvement.

By on Feb 26, 2018

Review comment responded on Mar 2, 2018

Dear Guest, Thanks for let us know your comments. We will analize it. We are in process making little changes on facilities hotel areas step by step. We invite you to visit us next year, you will notice the changes.

2

disappointed

Everyone

Ants on our bedroom floor, when taking a shower, water leaked around bottom of tub/shower unit causing flooded bathroom floor , couldn’t make reservation for nite show as previous guests had reserved all tables by the time we arrived. Not enough tables around pool for number of reservations needed for show . No more beach buffets or shows. Not enough staff Won’t go back

By on Feb 24, 2018

Review comment responded on Feb 26, 2018

Dear Guest, We are really surprised to read that you havent the vacations expected. Our main goal is provide the friendliest service in PV and making changes in facilities hotel. We will analize your feedback. Thanks for sharing.

5
Everyone

Excellent food, staff, service, rooms. No swim up bar.

By , from Cologne, Mn on Feb 23, 2018

Review comment responded on Feb 26, 2018

Dear Julie, Thanks for sharing your comments, its very important for us. We will waiting for you on your second home in Puerto Vallarta.

2

small room

Everyone

Booked a master suite on the all inclusive package on orbitz. When checking in was told I’d have to pay an additional fee for a nicer room I declined and said the package already had a nice room included. Me and my wife were put into a small room that was half of an adjoining suite the room was small clustered with a bathroom you could barely use and the sink was out by the closet. When I submitted my bad review they gave me a larger room but only on the final day of my trip . I feel like I was taken advantage of , also on two occasions I tried exchanging money at the front desk and the attendant tried to short change me (exchange rate was 18 pesos to the dollar and both times only gave me 11 to the dollar until I said something at which point I was given the right change) the staff for food and drinks were great however but the room and operational service was lacking.

By , from chicago on Jan 23, 2018

Review comment responded on Feb 21, 2018

Dear Stephen, Thanks for sharing your comments with us. Sorry if you dont like the room assigned, maybe was an confussion during the process of booking, but all our master suites have an extra cost. However we will analize about the room facilities. Have a nice day!

5

truly friendly staff

Everyone

We were a group of 8 staying at the resort, and we had a wonderful time! The Staff is the very best thing about this hotel. They are all welcoming, friendly, smiling and pleasant. Waiters Hugo, Braulio, Antonio and Mike were amazing! Bar waiters Double Double and Sexy Allen will bring you drinks with a smile always. Jorge, the concierge is so helpful and kind. I did not get the name of the sweet lady who made my omelette every morning, but she is the nicest person. The man who works the water sports like the kayaks and paddle boat is such a hard worker - he runs Everywhere he goes, and helps people in and out of the kayaks, all the way out into the water. Rene is there bright and early every morning to set up our chairs and umbrellas wherever you want them. All the staff work very hard to make your stay the best possible. There are a lot of children here. They do have an Adult only pool, but it would be nice if there was an Adult only section on the beach as well. I can't wait to go back!

By , from Moore, OK on Jan 15, 2018

Review comment responded on Mar 15, 2018

Dear Lisa, Thank you very much for all your details about your experience on friendly. We really appreciate it. We will waiting for you next time, see you soon.

4
Everyone

Hotel was dated and food was okay. Staff was great though.

By on Jan 14, 2018

Review comment responded on Feb 21, 2018

Dear Guest, Thanks for sahring your comments. We hope to see you again on your second home in Puerto Vallarta.

4

wonderful stay!!

Everyone

The resort was very clean and well maintained. The staff were warm and welcoming to us. The food and drinks were great.

By , from Wisconsin on Jan 5, 2018

3
Everyone

The experience was good. The food was okay, we really liked the pork tacos and tried to eat that every night. For breakfast we got omelets and those were always pretty good. If you are getting a good price, it’s a nice get away. There was construction going on the whole time we were there so that hurt our experience a bit.

By on Dec 22, 2017