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Friendly Vallarta Beach Resort & Spa All Inclusive

3.5 out of 5.0

Recent guest reviews

I be back sonner, I love the food the friendly service everything is good.

Overall a decent place to stay in Puerto Vallarta. All inclusive but bring tip money. It’s not expected but appreciated by the very friendly staff. The hotel is in need of some renovation and they’re working on some part of the property. My only gripe is that their activities are not held on time or at all. I stayed here 3 years ago and had a great stay. This time not so much.

Third time staying at Friendly, like the updates to pool and bathrooms on beach.

We thoroughly enjoyed our stay @ the Friendly Vallarta 2-19-17 to 3-1-17. Great location close to downtown & marina. The food and drinks were very good, activities were numerous including live bands almost daily, the beach staff were excellent with setting up guests with loungers, tables & umbrellas. Most importantly I would like to commend the front desk staff and Dr. Mora with their response to my medical emergency. Around 7:00 PM on 2-28 I experienced chest & back pains and went to the front desk to inquire about available medical services. The desk staff took us up to the hotel doctor, Dr. Mora. He checked my blood pressure and heart and told me I needed to see a cardiologist. He made a phone call and took us to Vallarta Medical Center where I was given an ekg and was told by the cardiologist Dr. Jasso that my heart had gone into atrial fibrillation. I then had my heart shocked which corrected the heart condition. Dr. Mora stayed with us until after the procedure and left back to hotel while I was in recovery, but arranged to have the hospital staff bring us back to hotel around 11:00 PM. Total cost for these services was $29,855 (pesos) / ($1493 US dollars). No charges form the hotel or hotel doctor. The next morning the front desk staff called to see how I was feeling and offered to put us up for a couple more days if needed. Dr. Mora checked my heart and said muy bien. Totally amazing customer service. Thank you staff and Dr. Mora

Very run down older rooms, buffet food was gross. The staff was amazing and the Frieda restaurant was good. Over all good for an inexpensive vacation

Second time staying at this resort. Hard to find an all inclusive with such good food and a staff that is so amazing and friendly!

Have stayed multiple times previously over the years and have been very satisfied. Not so with this experience. Although the majority of staff remain outstanding I was very displeased with the staff at the front desk. Very unprofessional. Motel also under new management. Many changes. New pool added. Has taken up much beach space. Beach now extremely crowded. Food remains adequate but less options now as the salad bar has been extended. Resort very noisy at night this time. Was surprised as majority of patrons are 50+. Beds remain extremely hard. I bring my own topper. My room was on the main floor. Had a scaffold on my patio with workers painting for 4 days. My shower would come on randomly whIle taking a bath. I just dealt wit issues as I did not want any further contact with front desk. There was talk among the patrons of remodeling in progress. Think I'll give it some time before considering anothe stay.

The staff was very nice and fun. The pools were great. The beach was great. Rooms slightly dated but very clean. Had an amazing time and would return.

I like it, but I am thinking they need more employers for the customer they have. It was impossible for employees to give a good service when they have a full place.

Everything was very good. Vg food, friendly service, nice beach.. Room was large and clean. Staff was very helpful. two big pools and two hot tubs. hot tubs could of been hotter.Activities every night.

Great location in hotel zone. Great service around pool and beach. Never went thirsty. Food was fine. Rarely get high quality food at all inclusive but it's hard to screw up breakfast and lunch. We ventured out at night for dinner but was very satisfied with our stay. Drinks were good and plentiful . Bus stop out front was convenient

Hotel was good. The food was not the greatest. Same stuff just diffrent varations. Also, they kept changing the location of the late night food so you had to search for it.

The hotel was noisy, outdated, and overall not a great experience. The staff is the only thing I have to say positive about this hotel. It was more stressful than a relaxing experience. We checked out the same day.

Great All Inclusive Resort. staff is wonderful and ready to help. Great food options. Spacious rooms.

People at the hotel are very friendly . Hard workers and very helpful.

We got home to find that the credit card that I let them swipe for room incidentals was used to make fraudulent charges in the states. I didn't use the card for any other occasion (cash only). Someone on the hotel staff stole my credit card information and made fraudulent charges. This is the first time this has happened at a hotel that I have stayed at. We had to provide our own transportation to the hotel but we managed to do that fairly easy. The arrival was good and we got checked in without fault. The bell boy brought the bags to our room and was very polite. We had a great room with a view overlooking the pool with the beach and ocean in the background. The room was very clean, fairly modern with plenty of space. We were near the elevator but there was little to no noise. There were plenty of food choices there was always something to eat and something to do. The location is close to lots of shopping and restaurants. The staff never begged for tips that was a good feeling. There were only a hand full of Americans mostly Mexicans. The staff spoke good English. If you stay here don't use your credit card. We will probably never stay at Friendly again!!!

We arrived and were handed a cold drink while we waited to check in. When we did check in the paperwork was all ready and the process was easy. We were given our room cards, and sent off...we little did we know that they had given us the Penthouse Suite!!! The room was cool, and they had left a bottle of champagne for us! We napped, headed down for an after flight drink, and found the dinner buffet. It's true, everyone is friendly. We stayed 6 nights. We felt like, while this is not a super fancy resort, there was nothing more we wanted. The pools were full, the beaches were full, the staff was attentive, friendly, and gracious. I felt like they really wanted us to have a great time. And we did. The view! Amazing!

great staff always friendly nice and clean rooms lots of activities at the hotel every day overall great experience im coming back for sure

Friendly hotel was an unusual experience for us. The hotel is targeted more for nationals so if you're looking to meet people from other places this is not the place for you. It's also really targeted for families too. So we were probably the only couple, let alone international couple, during our whole stay. The staff was great up until our last day there, then we had some really weird responses from them. The food was repetitive in the buffet and not so great. The best part was the pizza from the stone oven! It's absolutely fantastic. Our view was also breath taking. We were on the 8th floor and I felt like I could see everything. The view in combination with the pizza made up for most of the other stuff. The beach was beautiful. I'm not a strong swimmer so it was too difficult for me to even try to swim in. My boyfriend was able to swim pretty far out and back without any problems on multiple days. The adult pool is nice too, great view of the beach. Overall the value is okay. Being the only international people there made it a little weird but maybe it was just our timing.

Positive sides - you can control weight easily as the food is always the same and not very good your liver will feel good if you do not enjoy badly mixed cheapest possible drinks, and you can read a lot of books at night as entertainment does not worth it.

Room options

Junior Suite

Full 2 | King 1 | Sleeps 4

Suite

King 1 | Sleeps 2

Guest reviews for Friendly Vallarta Beach Resort & Spa All Inclusive

Everyone (9) Couples (41) Family (19) Other (17) Friends (17)
5

the location

Everyone
Relaxing

I be back sonner, I love the food the friendly service everything is good.

By , from Pomona California on Nov 19, 2017

4

on the beach

Everyone

Overall a decent place to stay in Puerto Vallarta. All inclusive but bring tip money. It’s not expected but appreciated by the very friendly staff. The hotel is in need of some renovation and they’re working on some part of the property. My only gripe is that their activities are not held on time or at all. I stayed here 3 years ago and had a great stay. This time not so much.

By , from Chicago on Nov 17, 2017

4
Everyone

Third time staying at Friendly, like the updates to pool and bathrooms on beach.

By on Mar 6, 2017

4

5th time to puerto vallarta & 15th time to mexico.

Everyone

We thoroughly enjoyed our stay @ the Friendly Vallarta 2-19-17 to 3-1-17. Great location close to downtown & marina. The food and drinks were very good, activities were numerous including live bands almost daily, the beach staff were excellent with setting up guests with loungers, tables & umbrellas. Most importantly I would like to commend the front desk staff and Dr. Mora with their response to my medical emergency. Around 7:00 PM on 2-28 I experienced chest & back pains and went to the front desk to inquire about available medical services. The desk staff took us up to the hotel doctor, Dr. Mora. He checked my blood pressure and heart and told me I needed to see a cardiologist. He made a phone call and took us to Vallarta Medical Center where I was given an ekg and was told by the cardiologist Dr. Jasso that my heart had gone into atrial fibrillation. I then had my heart shocked which corrected the heart condition. Dr. Mora stayed with us until after the procedure and left back to hotel while I was in recovery, but arranged to have the hospital staff bring us back to hotel around 11:00 PM. Total cost for these services was $29,855 (pesos) / ($1493 US dollars). No charges form the hotel or hotel doctor. The next morning the front desk staff called to see how I was feeling and offered to put us up for a couple more days if needed. Dr. Mora checked my heart and said muy bien. Totally amazing customer service. Thank you staff and Dr. Mora

By , from Wittenberg WI on Mar 4, 2017

3

good deal not 5 star

Everyone

Very run down older rooms, buffet food was gross. The staff was amazing and the Frieda restaurant was good. Over all good for an inexpensive vacation

By , from michigan on Feb 22, 2017

Review comment responded on Feb 24, 2017

Dear Darla, Thanks for sharing with us your feedback. We are constantly working and improving all the services in the hotel and bring better instalations to all our guest. Our main goal is provide the Friendliest service in PV. We invite you for your next visit, surely you will find changes. Be friendly!

5

staff is second to none!

Everyone

Second time staying at this resort. Hard to find an all inclusive with such good food and a staff that is so amazing and friendly!

By on Feb 21, 2017

Review comment responded on Feb 24, 2017

Dear Guest, Thanks you for staying with us. We are really gratefull with your great comments. Hope to see you soon next time in your second home Friendly Vallarta.

3

hotel in transition.

Everyone

Have stayed multiple times previously over the years and have been very satisfied. Not so with this experience. Although the majority of staff remain outstanding I was very displeased with the staff at the front desk. Very unprofessional. Motel also under new management. Many changes. New pool added. Has taken up much beach space. Beach now extremely crowded. Food remains adequate but less options now as the salad bar has been extended. Resort very noisy at night this time. Was surprised as majority of patrons are 50+. Beds remain extremely hard. I bring my own topper. My room was on the main floor. Had a scaffold on my patio with workers painting for 4 days. My shower would come on randomly whIle taking a bath. I just dealt wit issues as I did not want any further contact with front desk. There was talk among the patrons of remodeling in progress. Think I'll give it some time before considering anothe stay.

By , from St Louis Mo. on Feb 15, 2017

Review comment responded on Feb 21, 2017

Dear Pat, We´re really surprised at time to read you. All the hotel staff does their best try to offer to all our guest the best friendliest service and the best vacation experience. We work hardly everytime to be better, making changes, improvements, etc. Its sad to hear that you dont enjoy your vacations. We hope see you again in this resort and be witness about all the changes that we will do for all of you: our guests. We appreciate your feedback.

4

very enjoyable stay

Everyone

The staff was very nice and fun. The pools were great. The beach was great. Rooms slightly dated but very clean. Had an amazing time and would return.

By on Jan 31, 2017

Review comment responded on Feb 21, 2017

Dear Guest, Thanks for choosing Friendly Vallarta for your vacation experience. Your comments are very important for us, thanks for letting us know.

4

it is really nice hotel

Everyone

I like it, but I am thinking they need more employers for the customer they have. It was impossible for employees to give a good service when they have a full place.

By , from midwest area on Aug 9, 2016

Review comment responded on Aug 22, 2016

Dear Lucy, First of all I want to thank you for choosing Friendly Vallarta as your vacation destination and for leaving us your review. We thank you for your feedback as it allows us to know what our clients need and to be able to provide a better service. We hope to see you again in the near future. Friendly will always be your home away from home.

4

great all inclusive hotel

Singles

Everything was very good. Vg food, friendly service, nice beach.. Room was large and clean. Staff was very helpful. two big pools and two hot tubs. hot tubs could of been hotter.Activities every night.

By on Dec 20, 2015