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Friendly Vallarta Beach Resort & Spa All Inclusive

3.5 out of 5.0

Recent guest reviews

Ants on our bedroom floor, when taking a shower, water leaked around bottom of tub/shower unit causing flooded bathroom floor , couldn’t make reservation for nite show as previous guests had reserved all tables by the time we arrived. Not enough tables around pool for number of reservations needed for show . No more beach buffets or shows. Not enough staff Won’t go back

Excellent food, staff, service, rooms. No swim up bar.

Booked a master suite on the all inclusive package on orbitz. When checking in was told I’d have to pay an additional fee for a nicer room I declined and said the package already had a nice room included. Me and my wife were put into a small room that was half of an adjoining suite the room was small clustered with a bathroom you could barely use and the sink was out by the closet. When I submitted my bad review they gave me a larger room but only on the final day of my trip . I feel like I was taken advantage of , also on two occasions I tried exchanging money at the front desk and the attendant tried to short change me (exchange rate was 18 pesos to the dollar and both times only gave me 11 to the dollar until I said something at which point I was given the right change) the staff for food and drinks were great however but the room and operational service was lacking.

We were a group of 8 staying at the resort, and we had a wonderful time! The Staff is the very best thing about this hotel. They are all welcoming, friendly, smiling and pleasant. Waiters Hugo, Braulio, Antonio and Mike were amazing! Bar waiters Double Double and Sexy Allen will bring you drinks with a smile always. Jorge, the concierge is so helpful and kind. I did not get the name of the sweet lady who made my omelette every morning, but she is the nicest person. The man who works the water sports like the kayaks and paddle boat is such a hard worker - he runs Everywhere he goes, and helps people in and out of the kayaks, all the way out into the water. Rene is there bright and early every morning to set up our chairs and umbrellas wherever you want them. All the staff work very hard to make your stay the best possible. There are a lot of children here. They do have an Adult only pool, but it would be nice if there was an Adult only section on the beach as well. I can't wait to go back!

Hotel was dated and food was okay. Staff was great though.

The resort was very clean and well maintained. The staff were warm and welcoming to us. The food and drinks were great.

The experience was good. The food was okay, we really liked the pork tacos and tried to eat that every night. For breakfast we got omelets and those were always pretty good. If you are getting a good price, it’s a nice get away. There was construction going on the whole time we were there so that hurt our experience a bit.

We took advantage of all the activities that they offered for no charge to the guests Other activities were easily arranged through staff

it was fun but just that.food was o.k. and maybe some on my part but not to lively??/

I be back sonner, I love the food the friendly service everything is good.

Overall a decent place to stay in Puerto Vallarta. All inclusive but bring tip money. It’s not expected but appreciated by the very friendly staff. The hotel is in need of some renovation and they’re working on some part of the property. My only gripe is that their activities are not held on time or at all. I stayed here 3 years ago and had a great stay. This time not so much.

Third time staying at Friendly, like the updates to pool and bathrooms on beach.

We thoroughly enjoyed our stay @ the Friendly Vallarta 2-19-17 to 3-1-17. Great location close to downtown & marina. The food and drinks were very good, activities were numerous including live bands almost daily, the beach staff were excellent with setting up guests with loungers, tables & umbrellas. Most importantly I would like to commend the front desk staff and Dr. Mora with their response to my medical emergency. Around 7:00 PM on 2-28 I experienced chest & back pains and went to the front desk to inquire about available medical services. The desk staff took us up to the hotel doctor, Dr. Mora. He checked my blood pressure and heart and told me I needed to see a cardiologist. He made a phone call and took us to Vallarta Medical Center where I was given an ekg and was told by the cardiologist Dr. Jasso that my heart had gone into atrial fibrillation. I then had my heart shocked which corrected the heart condition. Dr. Mora stayed with us until after the procedure and left back to hotel while I was in recovery, but arranged to have the hospital staff bring us back to hotel around 11:00 PM. Total cost for these services was $29,855 (pesos) / ($1493 US dollars). No charges form the hotel or hotel doctor. The next morning the front desk staff called to see how I was feeling and offered to put us up for a couple more days if needed. Dr. Mora checked my heart and said muy bien. Totally amazing customer service. Thank you staff and Dr. Mora

Very run down older rooms, buffet food was gross. The staff was amazing and the Frieda restaurant was good. Over all good for an inexpensive vacation

Second time staying at this resort. Hard to find an all inclusive with such good food and a staff that is so amazing and friendly!

Have stayed multiple times previously over the years and have been very satisfied. Not so with this experience. Although the majority of staff remain outstanding I was very displeased with the staff at the front desk. Very unprofessional. Motel also under new management. Many changes. New pool added. Has taken up much beach space. Beach now extremely crowded. Food remains adequate but less options now as the salad bar has been extended. Resort very noisy at night this time. Was surprised as majority of patrons are 50+. Beds remain extremely hard. I bring my own topper. My room was on the main floor. Had a scaffold on my patio with workers painting for 4 days. My shower would come on randomly whIle taking a bath. I just dealt wit issues as I did not want any further contact with front desk. There was talk among the patrons of remodeling in progress. Think I'll give it some time before considering anothe stay.

The staff was very nice and fun. The pools were great. The beach was great. Rooms slightly dated but very clean. Had an amazing time and would return.

I like it, but I am thinking they need more employers for the customer they have. It was impossible for employees to give a good service when they have a full place.

Everything was very good. Vg food, friendly service, nice beach.. Room was large and clean. Staff was very helpful. two big pools and two hot tubs. hot tubs could of been hotter.Activities every night.

Great location in hotel zone. Great service around pool and beach. Never went thirsty. Food was fine. Rarely get high quality food at all inclusive but it's hard to screw up breakfast and lunch. We ventured out at night for dinner but was very satisfied with our stay. Drinks were good and plentiful . Bus stop out front was convenient

Blvd. Francisco Medina Ascencio #2199 Puerto Vallarta JAL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Las Glorias within a short walk of La Isla, Friendly Vallarta Beach Resort & Spa All Inclusive is within a mile (2 km) of Cruise Ship Terminal. This 218-room, 3.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants. On the beach, it's also near Malecon and Bay of Banderas.


Dining

This resort is home to 5 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

All of Friendly Vallarta Beach Resort & Spa All Inclusive's 218 air-conditioned rooms provide balconies, safes, and phones. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Desks are also standard.


Property features

Guests of Friendly Vallarta Beach Resort & Spa All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking and an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a fitness center, a spa tub, and a sauna.

Room options

Superior Room

Full 2 | King 1 | Sleeps 4

Junior Suite

Full 2 | King 1 | Sleeps 4

Suite

King 1 | Sleeps 2

Guest reviews for Friendly Vallarta Beach Resort & Spa All Inclusive

Everyone (18) Couples (41) Family (19) Other (17) Friends (17)
2

disappointed

Everyone

Ants on our bedroom floor, when taking a shower, water leaked around bottom of tub/shower unit causing flooded bathroom floor , couldn’t make reservation for nite show as previous guests had reserved all tables by the time we arrived. Not enough tables around pool for number of reservations needed for show . No more beach buffets or shows. Not enough staff Won’t go back

By on Feb 24, 2018

5
Everyone

Excellent food, staff, service, rooms. No swim up bar.

By , from Cologne, Mn on Feb 23, 2018

2

small room

Everyone

Booked a master suite on the all inclusive package on orbitz. When checking in was told I’d have to pay an additional fee for a nicer room I declined and said the package already had a nice room included. Me and my wife were put into a small room that was half of an adjoining suite the room was small clustered with a bathroom you could barely use and the sink was out by the closet. When I submitted my bad review they gave me a larger room but only on the final day of my trip . I feel like I was taken advantage of , also on two occasions I tried exchanging money at the front desk and the attendant tried to short change me (exchange rate was 18 pesos to the dollar and both times only gave me 11 to the dollar until I said something at which point I was given the right change) the staff for food and drinks were great however but the room and operational service was lacking.

By , from chicago on Jan 23, 2018

Review comment responded on Feb 21, 2018

Dear Stephen, Thanks for sharing your comments with us. Sorry if you dont like the room assigned, maybe was an confussion during the process of booking, but all our master suites have an extra cost. However we will analize about the room facilities. Have a nice day!

5

truly friendly staff

Everyone

We were a group of 8 staying at the resort, and we had a wonderful time! The Staff is the very best thing about this hotel. They are all welcoming, friendly, smiling and pleasant. Waiters Hugo, Braulio, Antonio and Mike were amazing! Bar waiters Double Double and Sexy Allen will bring you drinks with a smile always. Jorge, the concierge is so helpful and kind. I did not get the name of the sweet lady who made my omelette every morning, but she is the nicest person. The man who works the water sports like the kayaks and paddle boat is such a hard worker - he runs Everywhere he goes, and helps people in and out of the kayaks, all the way out into the water. Rene is there bright and early every morning to set up our chairs and umbrellas wherever you want them. All the staff work very hard to make your stay the best possible. There are a lot of children here. They do have an Adult only pool, but it would be nice if there was an Adult only section on the beach as well. I can't wait to go back!

By , from Moore, OK on Jan 15, 2018

4
Everyone

Hotel was dated and food was okay. Staff was great though.

By on Jan 14, 2018

Review comment responded on Feb 21, 2018

Dear Guest, Thanks for sahring your comments. We hope to see you again on your second home in Puerto Vallarta.

4

wonderful stay!!

Everyone

The resort was very clean and well maintained. The staff were warm and welcoming to us. The food and drinks were great.

By , from Wisconsin on Jan 5, 2018

3
Everyone

The experience was good. The food was okay, we really liked the pork tacos and tried to eat that every night. For breakfast we got omelets and those were always pretty good. If you are getting a good price, it’s a nice get away. There was construction going on the whole time we were there so that hurt our experience a bit.

By on Dec 22, 2017

5

very beautiful and helpful staff

Everyone

We took advantage of all the activities that they offered for no charge to the guests Other activities were easily arranged through staff

By , from san clemente ca on Dec 14, 2017

Review comment responded on Dec 21, 2017

Dear Kevin, Thanks for letting us know your comments, we really appreciate it. See you next year on your second home in PV. Nice day!

3

nice for the price

Everyone

it was fun but just that.food was o.k. and maybe some on my part but not to lively??/

By , from west bend,wi. usa on Dec 8, 2017

5

the location

Everyone
Relaxing

I be back sonner, I love the food the friendly service everything is good.

By , from Pomona California on Nov 19, 2017

Review comment responded on Nov 22, 2017

Dear Rogelio, Thanks for staying with us and enjoyed the friendly experience. We will waiting fro you next time.