Very friendly staff
Convenient since it's an all inclusive, however, dining options are not that good at lunch or diner, breakfast is much better.
The staff were great attentive and welcoming. Enjoyed my stay my only two issue was the food wasn't good and there was no heads up prior to spraying the mosquito repellent.
Excellent place! Beautiful resort.
the only drawback is that during the night of saturday the 27th there were many buggers everywhere and an insect bit my daughter who was treated by the friendly staff of the infirmary
Staff is very pleasant t and helpful. Tons of activities going on throughout the day. Very nice
Bar didn’t open until 10am. To be so close to the ocean, not much seafood options for meals. Staff was great!
es el primer all inclusive en Guatemala y la comida esta bastante bien asi como el trato y atenciones hacia mis hijos
Ni lo recomendaría
Todo bien, excelente hotel all inclusive
Excelente servicio, La comida muy buena, El servicio de cuidado de niños kids club una increíble idea para padres quieren un momento solos. Alta recomendación
Que es todo incluido
Oceana Resort & Conventions - All Inclusive is located 9.5 mi (15.2 km) from El Banco Turtle Sanctuary and 12.2 mi (19.6 km) from Chiquimulilla Canal. This 200-room, 3.5-star property welcomes guests with 7 outdoor pools, 4 restaurants, and free in-room WiFi.
Start your day off right with a free local cuisine breakfast, served each morning from 7:00 AM to 11:00 AM. There are multiple options for onsite dining with 4 restaurants, including Brisas, which has ocean views. At the end of the day, the bar/lounge is a great place to grab a drink. A hosted evening meal is available for a surcharge daily; reservations are required.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Furnished balconies, hair dryers, and safes are other standard amenities.
Built in 2019, the brand new Oceana Resort & Conventions - All Inclusive features 7 outdoor pools, a children's pool, and a gym. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this beach property include 3 spa tubs, free WiFi in public areas, and a free kid's club.
Very friendly staff
Convenient since it's an all inclusive, however, dining options are not that good at lunch or diner, breakfast is much better.
Dear Mr. Mynor Good afternoon, receive a cordial greeting from Oceana Resort + Conventions, we hope you are well. We appreciate you taking the time to tell us about your experience, your comments and suggestions are important to us, the information will be transferred to the corresponding department for follow-up. We are always at your service, it is a pleasure to serve you. Kind regards.
The staff were great attentive and welcoming. Enjoyed my stay my only two issue was the food wasn't good and there was no heads up prior to spraying the mosquito repellent.
Dear Miss.Good morning, receive a cordial greeting from Oceana Resort + Conventions. Thank you for sharing your experience at Oceana Resort + Conventions. We are glad to know that you found the staff fantastic, attentive and welcoming during your stay. We are sorry to hear that the quality of the food did not live up to your expectations. Your feedback is valuable to us, and we will pass it on to the food and beverage team to improve our guests' dining experience.We also take note of your concern about the warning before spraying mosquito repellent. The safety and well-being of our guests is of utmost importance to us, and we will review our procedures to ensure that relevant notices are provided in a timely and clear manner in the future.We hope to have the opportunity to welcome you again at Oceana Resort + Conventions and offer you an improved experience in every aspect. Thank you for choosing us and for taking the time to share your comments!
Excellent place! Beautiful resort.
¡Hola! Reciba un cordial saludo de parte de Oceana Resort + Conventions. Nos complace saber que disfrutó su estadía en nuestras instalaciones y le agradecemos por tomarse el tiempo de compartir su experiencia en nuestras redes sociales. En Oceana Resort + Conventions valoramos su opinión y su comentario será compartido con el equipo para continuar mejorando. Esperamos tener el placer de recibirle nuevamente en un futuro próximo y ofrecerle una experiencia aún más gratificante.
the only drawback is that during the night of saturday the 27th there were many buggers everywhere and an insect bit my daughter who was treated by the friendly staff of the infirmary
¡Hola! En Oceana Resort + Conventions lamentamos que su experiencia no haya sido completamente satisfactoria. le estaremos brindado un seguimiento a su caso queremos asegurarnos de que se sienta bienvenido y atendido durante su próxima estadía.
Staff is very pleasant t and helpful. Tons of activities going on throughout the day. Very nice
receive a cordial greeting from Oceana Resort Conventions, we greatly appreciate that you have been able to respond to our service survey that allows us to create strategies for growth and continuous improvement; We are very happy to know that everything was excellent and that motivates us to continue working to be better, we hope to have the pleasure of serving you again and together creating Oceana moments
Bar didn’t open until 10am. To be so close to the ocean, not much seafood options for meals. Staff was great!
receive a cordial greeting from Oceana Resort + Conventions, we greatly appreciate that you could respond to our service survey that allows us to create growth strategies and continuous improvement; We have shared your comments with the departments involved and we will be working on an alternative to be able to offer and meet the needs of all our guests. We hope to have the pleasure of serving you again and together create Oceana moments
es el primer all inclusive en Guatemala y la comida esta bastante bien asi como el trato y atenciones hacia mis hijos
Muy Estimada Catalina Oceana resort + conventions agradece el que nos haya elegido para disfrutar de unos momentos de descanso y el que nos compartiera sus experiencias vividas. Nos complace el poder leer que nuestro equipo de trabajo junto a las bellas instalaciones con las que contamos lograra generar para usted una experiencia agradable. Deseamos verlos muy pronto en esta su casa, un bello paraíso ubicado en la costa sur de Guatemala. Saludos. Manuel Zepeda Gerente General
Ni lo recomendaría
Estimada Sra. Quezada Buenas tardes, reciba un cordial saludo de Oceana Resort + Conventions, esperando se encuentre bien. Agradecemos que se haya tomado el tiempo para contarnos su experiencia, lamentamos que en esta ocasión no cumpliéramos sus expectativas, hemos tomado nota de los puntos a mejorar, para ofrecer un buen y mejor servicio a cada uno de nuestros huéspedes. Quedamos siempre a sus órdenes, es un gusto servirle. Saludos Cordiales.
¡Hola! Reciba un cordial saludo de parte de Oceana Resort + Conventions. Nos complace saber que disfrutó su estadía en nuestras instalaciones y le agradecemos por tomarse el tiempo de compartir su experiencia en nuestras redes sociales. En Oceana Resort + Conventions valoramos su opinión y su comentario será compartido con el equipo para continuar mejorando. Esperamos tener el placer de recibirle nuevamente en un futuro próximo y ofrecerle una experiencia aún más gratificante.
"We're delighted to hear that our staff provided you with friendly service during your stay at Oceana Resort! We strive to ensure that every guest feels welcomed and well taken care of during their time with us. I'll pass on your kind words to our team, as it's always rewarding for them to know that their hard work and dedication are appreciated. We look forward to welcoming you back in the future for another wonderful experience at our resort!"