Hotel Soleil Pacifico3.5 out of 5.0
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Recent guest reviews
Terrible experience. No air conditioner and power.
Staff lacks customer service the left do not know what the right is doing. Shower with mold around tub and ceiling Food poor quality
The hotel was overall very nice compared to the other facilities in the vicinity. The hotel is a little outdated and needs some upgrading in some things. Although it is kept very clean. The access to the beach is great but since it's a public beach doors close at 6 pm. The pool near the beach also closes at 6 or 630 which limits the feeling of a beach resort. I've been in various facilities in the vicinity and this is the nicest facility. Definitely will come back.
The hotel is too expensive for what you get, the facilities are in desperate need of remodeling! I felt like I stayed at a one star hotel at a five star price. There is no wifi, only at the lobby and is very weak, I got stuck at one of the elevators that would not work properly, to get to the hotel is too complicated and dangerous, especially at night since the area is too dark, the swimming pools were too dirty and in need of remodeling. The staff was friendly and the massage was great, but I wouldn't stay at Soleil deal Pacifico again.
The check in was delayed for two hours and a half, the telephone in our room didn't work. We had to asked three times for an iron clothes and finally we got it one day after. The A/C unit was not working properly. I poor recommend the hotel!
We arrived in early October and the hotel seemed completely empty for the first 2 nights. Must have been during their off season. The hotel slowly came to life after that and they finally offered volleyball, pool activities and all the bars were finally open. The main restaurant is over-priced and does not have enough local cuisine. It was still a great vacation and the beach and ocean are great.
Reviews from Trip Advisor
42% of guests recommend this hotelTotal of 146 reviews