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Stayed here about once a month for the past 3 years, the last stay about 3 months ago. This is a young hotel barely 5 years old that is quickly deteriorating. I tolerated it because of location and the 40% discount they gave me. Breakfast is poor, lunch food served for breakfast. On the last stay, I overstayed check-out time by one hour, the first time that happened in 3 years. They charged me for it and refused to waive it for a frequent guest. I guess they are strickler for rules but certainly poor in public relations. They lost me as I transferred to other hotels in the city. And there are many nicer ones.
Fersal is located close to Puerto Princesa airport so it is convenient if you are due for an early morning flight. Staff at reception were warm and friendly. The hotel is clean and tidy. The decor needs a definite upgrade as it feels very old and dark - think chunky dark wooden doors and door frames, minimal natural light and lots of gold. There seemed to be a high school group staying at the hotel who were pretty loud until about midnight and early in the morning. It didn't bother me too much but I can imagine others might feel annoyed. Before checkout I called asking for a shuttle to the airport. Upon checking out an hour later, the women at reception didn't have any record of me calling and requesting a shuttle so there's an issue with communication. Otherwise it's an okay hotel for the price. Better ones out in Puerto Princesa for similar prices.
If you are travelling more than three, this is a very good option of hotel, close to airport, close to one of the best sea food restaurants around, Honda Bay and also comes with free breakfast. Staffs are very cool and have very good sense of humour. No regrets. They organise fantastic tours too.
Returned to PP after 20 years,and could not find our way around at all.the airport hotel where we stayed all those ago has gone and if i'm not mistaken the Fersal hotel is on more or less the same spot.We had not stayed at a Fersal branded property before, but have visited both the sister Elizabeth hotels in Baguio and Cebu on many occasions and always had excellent stays,so we gave it a try.It was a very good choice,equally as good as Elizabeth,but with a few less frills and excellent value for money.Very clean and spacious room and bathroom,comfy bed and quiet and efficient aircon.Very good breakfast but could do with a bit more variety.If in PP again we will surely stay here again.
The personnel, just great ! The cleanness, good ! The comfort, great ! The service, great ! Only small snag, a loud and repetitive noise coming from upstairs, maybe the lift motor resounding trough the walls; that is the reason why not 5 stars.
My wife and I stay here out of convenience. The park and fly is across the street and lined up on the man drag of Puerto Princesa. Not only convenient, but also has a nice breakfast buffet. They do also have transportation to and from the airport.
Would like to note: 1) Proximity to the airport (although, please NOTE, you will still have to go to airport by car, since the hotel is located opposite the OLD airport terminal, which is out of service) 2) The hotel really looks and is designed as a hotel, not as something converted into a hotel. 3) Good breakfasts, varied and safe. 4) Large rooms, clean in the room. 5) A good pressure of fairly warm water (which is already good for the Philippines) Of the minuses: 1) Very loud air conditioner, can prevent sleep. 2) There is no safe (locker).
We spent a wonderful 2 nights in the Fersal hotel. It is close to the airport and at the time we recommend anyone to skip taxis and grab a Toto (Tricicad) for 120 pesos. I believe it is a set rate from the airport. The tours they offer on the way are approx the same price as the ones offered at the hotel but we went with the hotel instead. Our arrival was well welcomed and the staff was always friendly, they quickly helped us settle in and book two tours for the one full day we had available. They were quick to get us massages for our short second day there (we had to catch a flight) Location was perfect as it is right on the main strip. Overall the room was clean, had all the amenities you would expect and offered a free shuttle to the airport, and to watch our bags for us as we roamed before the shuttle arrived. For the price, you really can’t go wrong.
Our room is spacious with 3 single-sized beds. Toilet is a con- with automated self cleaning bidet. In room safety deposit box and complimentary coffee and water are provided. Check in service was fast and very accomodating, provided shuttle airport service. They only need to improve the soundproofing of the room and maybe provide extra pillows if requested. Over-all experience was very good, great value for the money! Recommended!
The air condition was very noisy, like a tracktor. They took us around one hour to different rooms with the same problem. Could not sleep at all. Breakfast is good if u r asian or meat eater. Could not find anything to eat. Just waited to get out
Located in Puerto Princesa City Centre, Fersal Hotel Puerto Princesa is a leisurely stroll from sights such as Immaculate Conception Cathedral and Palawan Special Battalion WW2 Memorial Museum. This 90-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.
Free cooked-to-order breakfast is served each morning from 7 AM to 10 AM. Enjoy a bite to eat at Inn Cafe, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service.
Fersal Hotel Puerto Princesa's 90 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have free toiletries and slippers. Other standard amenities include free bottled water, safes, and desks.
Fersal Hotel Puerto Princesa features free WiFi in public areas, a meeting room, and a business center. There's free parking and an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a banquet hall.