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Best Western Plus The Ivywall Hotel

4.0 out of 5.0
Overview Reviews Amenities & Policies
Rizal Avenue Extension, Puerto Princesa, Palawan
1-844-663-2269
4.5 out of 5
Based on 472 reviews
TripAdvisor Traveler Rating
Value
Rooms
Cleanliness
Service

Recent guest reviews

I have stayed at this Hotel four times now. The rooms are great, the staff fantastic but this time the breakfast was rubbish. I'm told the old Food and Beverage manager has gone and for me the new one is cutting corners. The scrambled eggs are obviously made from powder and not fresh eggs. The fried eggs were pre-cooked and stacked up behind the scrambled eggs. The bacon was very fatty and cold. In fact ALL the food and coffee was cold, it was sitting on heater elements but cold as, I wonder if the heaters were actually turned on. On the first two days, there was no body manning the egg station, day three a lady was there. when cooked fresh they were very nice. One of the reasons I kept coming back and recommending this hotel to others was the quality of the breakfast. Cut corners. lose guests.

Great location, really pleasant and clean rooms and good place to stay are the staff. All of the people are incredibly helpful and generous.The breakfast was great. Anibong Resto PANALO! Sound Trip, Cultural Theme - Galing!

I stayed in Best Western the Ivywall in Puerto Princesa for 2 nights and 3 days. The staff are very friendly and accomodating, I can recall Marvin one of the staff who also assisted us with Kalui Restaurant. I love the breakfast in the morning wherein there are variety of choices to choose from... It can be improved by adding fresh fruit juices as options on beverages. I also love the location, being in the Center wherein most of the stores even our church "INC" is just very near riding a tricycle. Over all stay was great, except for the Internet which I believe they are having issues with since we arrived.

I highly recommend this hotel especially those who are visiting Puerto Princesa for the first time. It is near the airport and situated near very good restaurants. The hotel staff are attentive and helpful. My request for early check in was granted as our flight was really early. They have free shuttle to and from the airport. Local transportation (tricycle) is easily accessible outside. The massage at their spa is a must try.

The employees were nice. The room's interior and exterior design were awesome! I just saw two small cockroaches during our 2 day stay. The hotel is located near the airport. I would definitely go back.

Best Western/Ivy Wall is still the best hotel in Puerto Princesa. Easy check in and check out, very nice breakfast buffet spread, courteous and helpful staff, very clean, big room and comfortable bed.

We stayed for two nights on our way to El Nido. Wanted to know the city of Puerto Princesa, famous for it,s cleanliness and environmental concerns. The Hotel is well situated, on the outskirts of the city. It is modern, and the rooms are well maintained, clean and with everything you might need. the service is excellent, and the people on board are very professional and friendly. The Hotel has a very good restaurant, very spacious, and nicely decorated. the food is excellent, and is a good option if you prefer to have dinner in the hotel. It is outside of the main building , so it feels like a restaurant next door (not inside the premises) so it does not feel like you are just changing floor levels inside the Hotel.

Very nice hotel in a good location; retaurants and shopping nearby. The room was very good, though the A/C seemed to have a mind of its own, switching on and off at odd times without us touching the remote control. Housekeeping service was excellent; a cot for our baby was provided and other needs were attended to very quickly. We were only in the hotel for one night in transit from El Nido, so we ate in the restaurant. It was nearly empty, but the staff managed to forget my main course order and the other dishes took a very long time to arrive. What we did get was very good, but some improvement is rquired. When we arrived back in Manila, my partner could not find her phone so I contacted the hotel. They reported back that it had been found under the bed (my baby daughter had been playing with it) and Mr. Joaquin Modesto Jr. kept me informed as to arrangements for returning it. Another staff member who was travelling to Manila brought it and arranged courier delivery to us at no charge. A big thank you to all involved.

Yea! best location- very near to restaurant, airport, capitol, business establishment etc. check in was fast, building was decent , staff was friendly Nay! Foul odor in the room coming from sewage. Waiters need training- not attentive to the needs of customers, coffee was tasteless.

This is the 2ed this we booked hotel, the first time was good but the second time, there was tropical storm “dodong” — there were ferry cancelations so we were unable to reach the hotel, we asked to cancel but to our surprise they refused —stay someplace else!

Rizal Avenue Extension Puerto Princesa Palawan

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Puerto Princesa City Centre, Best Western Plus The Ivywall Hotel is within a 10-minute stroll of sights such as Immaculate Conception Cathedral and NCCC Mall Palawan. This 120-room, 4-star hotel has 2 restaurants, an indoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


Rooms

Best Western Plus The Ivywall Hotel's 120 air-conditioned rooms provide coffee makers, free bottled water, and safes. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include phones and desks. Limited housekeeping is available.


Property features

Built in 2016, the brand new Best Western Plus The Ivywall Hotel offers an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, express check-in, and express check-out.

Room options

Deluxe Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2
$100* Per night/room Dec 9 - Dec 10

Premier Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 3

Deluxe Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Family Room, Multiple Beds, Non Smoking (Double bed and 2 single beds)

1 Queen Bed and 1 Twin Bed | Sleeps 3

Premier Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 472 reviews

Best Western Plus The Ivywall Hotel

Rizal Avenue Extension, Puerto Princesa, Palawan 5300
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