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Balai Princesa

3.5 star property
Hotel in Puerto Princesa with a full-service spa and free breakfast

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Photo gallery for Balai Princesa

Outdoor spa tub
Restaurant
Outdoor spa tub
Front of property
Deluxe Double Room | Free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Socrates Rd, Puerto Princesa, MIMAROPA, 5300
  • Place, Robinsons Place Palawan
    ‪2 min drive‬
  • Place, SM City Puerto Princesa
    ‪2 min drive‬
  • Place, NCCC Mall Palawan
    ‪3 min drive‬
  • Airport, Puerto Princesa (PPS)
    ‪2 min drive‬

Room options

View all photos for Superior King Room

Superior King Room | Free WiFi, bed sheets

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Double Room

Free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 4

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 8

View all photos for Superior Double Room

Free WiFi, bed sheets

Superior Double Room

  • Sleeps 4

View all photos for Superior King Room

Free WiFi, bed sheets

Superior King Room

  • Sleeps 2

About the neighborhood

Puerto Princesa

Located in Puerto Princesa City Centre within a mile (2 km) of Robinsons Place Palawan, Balai Princesa is within 2 miles (3 km) of SM City Puerto Princesa. This 3.5-star hotel has 5 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Robinsons Place Palawan - 2 min drive - 0.9 miles
  • SM City Puerto Princesa - 2 min drive - 1.4 miles
  • NCCC Mall Palawan - 3 min drive - 1.6 miles
  • Palawan Heritage Center - 3 min drive - 1.8 miles
  • Mendoza Park - 3 min drive - 2.0 miles

Getting around

  • Puerto Princesa Airport (PPS) - 5 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Miss Tea - ‬12 min walk
  • ‪OurTable Coffee Shop - ‬12 min walk
  • ‪Ke Nikko - ‬12 min walk
  • ‪HomeBound - ‬18 min walk

About this property

Balai Princesa

Hotel in Puerto Princesa with a full-service spa and free breakfast
A full-service spa, a sauna, and free WiFi in public areas are featured at Balai Princesa. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this spa hotel include a hot tub, coffee/tea in a common area, and a meeting room.
Guests can expect to find free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. In-room massages are available.
Recreational amenities at the hotel include a hot tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Balai Spa. Services include massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Lilim Cafe'

Things to do

  • Full-service spa
  • Hot tub
  • Sauna

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot tub
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: PHP 2000.0 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Balai Princesa Hotel
Hotel Balai Princesa Puerto Princesa
Puerto Princesa Balai Princesa Hotel
Hotel Balai Princesa
Balai Princesa Puerto Princesa
Balai Princesa Palawan Island/Puerto Princesa
Balai Hotel
Balai
Balai Princesa Hotel
Balai Princesa Puerto Princesa
Balai Princesa Hotel Puerto Princesa

Frequently asked questions

Are free cancellation options available at Balai Princesa?

Balai Princesa offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What can I see near Balai Princesa?

This hotel is situated in Puerto Princesa City Centre, close to SM City Puerto Princesa, Robinsons Place Palawan, and Puerto Princesa City Baywalk. You'll also find NCCC Mall Palawan and Palawan Special Battalion WW2 Memorial Museum within a short drive.

Is parking available on site at Balai Princesa?

Yes, self parking is offered for free at the hotel.

Is a spa located at Balai Princesa?

Balai Spa is the hotel's spa and services include reflexology and massages.

Does Balai Princesa have a casino on the premises?

No, Balai Princesa doesn't have a casino.

Is there an indoor pool at Balai Princesa?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Balai Princesa good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a full-service spa and a restaurant bar.

Does Balai Princesa have a hot tub?

Yes, this hotel has a spa tub.

Does Balai Princesa have a restaurant with a breakfast menu?

Yes, Balai Princesa serves free cooked-to-order breakfasts at Lilim Cafe' each morning.

Will Balai Princesa allow pets to stay free of charge?

No, pets aren't allowed at Balai Princesa though service animals are welcome.

Are there connecting rooms at Balai Princesa?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Balai Princesa?

The closest major airport to Balai Princesa is Puerto Princesa Airport (PPS), which is within a mile.

Are there rooms with balconies that I can book at Balai Princesa?

No, you won't find guestrooms with balconies at Balai Princesa.

Balai Princesa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 72 reviews
Rating 8 - Good. 12 out of 72 reviews
Rating 6 - Okay. 5 out of 72 reviews
Rating 4 - Poor. 1 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick, Waipahu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and the property was very clean. The hotel is located near a Robinson’s Mall, which was great because we were able to take a tricycle to get some dinner.
Stayed 1 night in Aug 2025

8/10 Good

Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NO HOT WATER
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place with great amenities

The place is very nice and cozy. Good location close to everything. The staff was awesome very friendly and accommodating.
Stayed 2 nights in Jun 2025

6/10 Okay

Timothy

No tv, slow wifi.
Stayed 4 nights in Jun 2025

10/10 Excellent

jerome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Jun 2025

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cindy, tallawong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share. The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too. Highly recommend for a retreat type feel.
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quiet hotel, great customer service. The ambience of the hotel is very zen and peaceful. Recommend having the Bali massage, probably the best massage I’ve ever had. Thank you again Bali princesa I will be back :))
Stayed 1 night in Mar 2025

6/10 Okay

Charles Keith

Traveled with family
Pleasant stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet and the staff are very friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice. Room was comfortable. Had the best massage ever.
Stayed 1 night in Jan 2025

2/10 Terrible

Karen

Traveled with family
No hot water for the whole stay. Staff arent very helpful with regards to “tourists” asking/inquiring about the city or town and where to avail such services pr fees i.e Environmental service. No TV in the room. Will not go back and not recommend this place
Stayed 2 nights in Jan 2025

10/10 Excellent

isabel

Stayed 1 night in Jan 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!

8/10 Good

Ramon

Traveled with family
Liked: Amenities
There was a dog barking continuously but it was not very long.
Stayed 4 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
In need of repairs
Stayed 1 night in Jun 2024

6/10 Okay

Jean Jack, Lincoln

Traveled with partner
The place is good, cozy and they have good food in the restaurant. Staff is professional, they are helpful. What we don’t like; the shower is so weak, no hot water and we even have to ask the front desk for toilet paper, there’s no shampoo and bath soap either.
Stayed 2 nights in Jun 2024

10/10 Excellent

Aniceto

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balai Princesa was a quiet, intimate, comfortable stay. We were a group of three and stayed for a night before traveling to El Nido. Staff and service were excellent. Upon arrival to Puerto Princesa (literally landing at PPS), I had contacted them via email at the last minute to set-up an airport transfer and they were quick to respond. Kudos to the communication and for accommodating our transportation needs at the last minute. We were greeted upon arrival and check-in was smooth and easy. I had already expected to pay a cash deposit (required by the stay), but it was waived since we were only there for an evening. Our room (family room) was simple and comfortable. Bathroom amenities were excellent with two separate showers and a toilet. We decided to try their in-house massage/spa service and we all got their “Balai Signature Massage”. It did not disappoint. Not only did we get a massage, but we got to utilize their saunas and jacuzzis located in the backyard of the premises. All we had to do was schedule the massages two hours prior and we were set to go. We also enjoyed Lihim Café which was located on the premises in the lobby. We enjoyed both lunch the day of arrival and their complimentary breakfast the following morning. Huge shoutout and thank you to the staff for making Balai Princesa a smooth, comfortable, relaxing and easy stay even if we were there just for an evening. It was memorable. I’d come back again if I ever visited the area again.
Stayed 1 night in May 2024

10/10 Excellent

Al Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Different from other hotels .. unique
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a very pleasant stay! Highly recommended!

My wife and I spent 2 nights here and had a very pleasant experience! The hotel is comfortable, the bed was nice, the A/C was consistent, and the hotel staff were very helpful and courteous. We also took advantage of their spa services and got a couples massage, which was one of the best massages I’ve had in a while. We also had a fun time hanging out in the jacuzzi. The restaurant (Lilim Cafe) had some of the best food we had during our stay in the Philippines, to my pleasant surprise! Would highly recommend. The only (minor) issue we encountered was the slow/unreliable wi-fi in our room (might not be an issue for all rooms, but was for ours). We had to go out into the lobby or the restaurant whenever we wanted consistent and adequately fast internet connections. Despite this, we would book again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mitchell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous place,staff is always accomodating and respectful,will definitely back on this place,Me an dmy mom love the balai massage!!!recommended!
Stayed 3 nights in Apr 2024

10/10 Excellent

Carol

Stayed 1 night in Jan 2024

10/10 Excellent

David, Indianapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and artful with the bonsai garden.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jaroslaw

Stayed 1 night in Nov 2023

8/10 Good

Adriana, Carpinteria

Traveled with family
Liked: Staff & service
There’s no tv, no closets, no chair in the room.
Stayed 2 nights in Nov 2023

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