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Recent guest reviews

I liked the hotel. Staff was great and restaurant/bar was very good. I did have an ant infestation issue though.

Good facility in a great location. A little worn but has all the amenities you need. Staff is friendly and helpful.

Right in the heart of the city walking distance to almost anything

Nice and Quiet ,and the Palm trees Looking Good from the Baloney ..

I love this hotel...the owner and his wife r good people,and the service is great!!

The staff are the reason this place is awesome, from the reception (Omar and Hiromi) to the waiters (Marlene and Angel) are the best. Everyone is very genuine and always tries their best to make your time there a pleasant experience. The property is a budget hotel and a good place to stay for a reasonable price. However, the owner does need some upgrades to the rooms eventually. Repairs and upgrades particularly on the older side of the hotel.

Pros - Price, location, guest friendly, excellent breakfast, clean sheets and towels, good air conditioning, hot water, excellent security, nice restaurant and cozy little bar. Cons - Street parking, no shampoo/conditioner lotion etc. They only provide soap. Very basic room, my remote for cable did not work, only two pillows and 2 towels, you have to ask for more.

I had a bunch of ants in my bathroom, stayed here several time before and never seen that before. Also, I usually take a late flight back from santiago to home and like that they offered me a late check out to 4 PM... but this time I was only allowed to stay till 1:30 (their checkout is an extremely early 11 AM) and that was a great inconvenience. It would be nice if they brought back the Option of a late check out, even if it for a nominal fee, instead of telling me that they would have to charge me for another night. This means I cannot stay here on future trips where I fly out at 8 PM at night.

Helpful and friendly staff and good location. The breakfast is included and very good with many options. The rooms do need to be updated, especially the old furniture....otherwise, an excellent mid range place to stay in the area

Perfect location, staff is friendly helpful and nice

I had to have my tv changed because it wasn’t working

Nice place for a budget stay, service is very good and property is close to everything. Free breakfast is excellent.

After a rocky start, i spoke with the staff and they were able to accommodate my request and my stay absolutely wonderful. Would recommend to anyone who is looking to experience what the DR has to offer.

C. Dr Rosen # 32 Sosua Puerto Plata

Hotel highlights

  • Walking distance to Playa Alicia and Sosua Beach
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Playa Alicia is within a 5-minute walk of New Garden Hotel while other popular sites like Sosua Beach are within a 15-minute stroll. This 3-star hotel welcomes guests with 60 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is offered each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

New Garden Hotel's 60 rooms are air-conditioned and provide balconies, refrigerators, and safes. LCD TVs come with digital channels, and free WiFi keeps guests connected. Other standard amenities include hair dryers and phones.


Property features

Guests of New Garden Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. There's free parking and an area shuttle. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. This smoke-free hotel also has a garden.

Room options

Superior Triple Room

1 Double Bed | Sleeps 6

Superior Room, 1 King Bed, Balcony, City View

1 King Bed | Sleeps 2

Deluxe Suite, Jetted Tub, Pool View

1 King Bed | Sleeps 2

Deluxe Room

1 King Bed | Sleeps 2

Guest reviews for New Garden Hotel

Everyone (19) Family (1)
4
Friends

I liked the hotel. Staff was great and restaurant/bar was very good. I did have an ant infestation issue though.

By on Mar 23, 2021

4
Everyone

By on Mar 14, 2021

4
Everyone

Good facility in a great location. A little worn but has all the amenities you need. Staff is friendly and helpful.

By on Feb 21, 2021

4
Family

Right in the heart of the city walking distance to almost anything

By , from NY on Dec 6, 2020

Review comment responded on Jan 8, 2021

thanks for choosing us!!

5
Everyone

Nice and Quiet ,and the Palm trees Looking Good from the Baloney ..

By on Oct 29, 2020

Review comment responded on Nov 4, 2020

thanks we do it for you all

5
Friends

I love this hotel...the owner and his wife r good people,and the service is great!!

By on Oct 12, 2020

Review comment responded on Oct 15, 2020

thank you !!

5
Friends

The staff are the reason this place is awesome, from the reception (Omar and Hiromi) to the waiters (Marlene and Angel) are the best. Everyone is very genuine and always tries their best to make your time there a pleasant experience. The property is a budget hotel and a good place to stay for a reasonable price. However, the owner does need some upgrades to the rooms eventually. Repairs and upgrades particularly on the older side of the hotel.

By , from BK on Sep 15, 2020

Review comment responded on Sep 19, 2020

thank you so much , happy to kow you feel great here .

4
Friends

Pros - Price, location, guest friendly, excellent breakfast, clean sheets and towels, good air conditioning, hot water, excellent security, nice restaurant and cozy little bar. Cons - Street parking, no shampoo/conditioner lotion etc. They only provide soap. Very basic room, my remote for cable did not work, only two pillows and 2 towels, you have to ask for more.

By , from Yardley PA on Dec 17, 2019

Review comment responded on Dec 18, 2019

hola good to know you had a great stay here, sorry for any inconvenient

5
Everyone

By on Nov 18, 2019

Review comment responded on Dec 13, 2019

the message is empty

3
Friends

I had a bunch of ants in my bathroom, stayed here several time before and never seen that before. Also, I usually take a late flight back from santiago to home and like that they offered me a late check out to 4 PM... but this time I was only allowed to stay till 1:30 (their checkout is an extremely early 11 AM) and that was a great inconvenience. It would be nice if they brought back the Option of a late check out, even if it for a nominal fee, instead of telling me that they would have to charge me for another night. This means I cannot stay here on future trips where I fly out at 8 PM at night.

By , from NY on Oct 19, 2019

Review comment responded on Oct 19, 2019

hola john , sorry about that but we normally let you stay late if the room no have people coming, we had alot reservation that date and your room was one of those and the staff need to clean for the next custumer.

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