The place is spotless and the staff is amazing. However, they refused to honor the upgrade we bought. And maintenance wasnt good. My husband had to fix the sink in our room after multiple attempts to get it fixed
La comida fue excelente pero la habitación era vieja y no tenía silla, si te tomas lo que te ponen en el refrigerador ya no te lo reemplaza. Los show y la animación son excelentes y muy amables. Nunca tomen un taxi del hotel te cobran el doble. Me la pase muy bien pero no pagaría mi dinero por este hotel de nuevo
This was the worst I left a day early because there was no food, the drinks horrible , the room was dirty the staff not friendly.. I always go to DR and have stayed at many places.. I hated this place
I’m not the one to usually leave reviews, but this review is a must! We had such an amazing time at bluebay. I wish I cloud remember everyone’s name, because the entertainment staff is amazing! Quick shout out to Julio and Quentin who made this trip extra special! Thank you Bluebay I’m definitely returning!
low liquor supply, bottom shelf liquor, leaking bathrooms, broken beds, broken locks on window, food was horrible reminded me of cafeteria food, beach beds were old, out dated and in horrible conditions. would never spend another dollar in this place. Pictures are definetly photoshopped
They only had 1 restaurant for dinner which was a la cart and only had like 5 dishes
I traveled with a group of six. Of course we were tired and hungry. On arrival the hotel staff told us it was too early to check in and if we wanted to take part in the amenities we would have to pay 12 dollars each person and then another 35 dollar to check into our room. No where on the site does it state this. After much debate they allowed us to enjoy the Amenities for free but that was after I said I will never return and no other hotel practices such policy. The hotel is very empty Monday-Thursday and it isn’t until Friday where you feel your actually in a full hotel. They need a lot of upgrades and better music to entertain guest. I will not stay there again.
Tbh my trip vacation in Blue Bay Villa was amazing I might be going soon again everyone was really nice and helpful
Nice Hotel, Great food, awesome staff, great atmosphere, overall Awesome experience will def be back
I had a wonderful time with my family at BB. This is about the fifth time I have been here and it does not disappoint. We decided to do the Lobster dinner on Friday night and WOW- what a treat!! I highly recommend it.
Nice hotel to stay, clean beach . Food was ok but cold most of the time. At the evening getting very loud as it is adult only so request room far away from entertainment area :)
Hotel public areas nicely appointed, attractive. Plenty of room for lying about by the pools or on the beach. Not crowded. Very friendly staff, very helpful. The food was good, especially at the specialty restaurants, but couldn't reserve dinner at each restaurant because each open only on certain days, and space was limited. Was shocked at first at rustic condition of room, but eventually found it to be quite clean and ok...but NOT luxurious.
good staff manolo and jonathan were great. had an amazing conversation with them.
Reservations were full for the restaurants for the two nights we were there. We also had to actively avoid the people trying to pitch us timeshares. The foam party was a lot of fun though. The outlets were crooked and the furniture is cheap painted wood.
We have been all over the Caribbean and were still favorably impressed with Blu Bay hotel. The staff was friendly, the rooms were clean and kept that way daily. And importantly, the towels were always available and the plumbing WORKED good--toilet and hot water. The pools are huge and lovely. The beach is beautiful and swept each night to rid of small clumps of seaweed from the waves. They had an overnight bar with a great bartender. There is a blustery wind after about 11 am through 6 pm: so, you need cover under their canopies, there are plenty. The biggest negative for us was the shallow depth of the pools--no more than 4 ft. So, they get like a bathtub by noon or so. They offer a tempting "Circle One" purchase at a reasonable price if you wish to buy into this Adult only-inclusive resort/s. Not pushy about this, though. I advise this trip. Oh, a lot of people speak English. Car rental is very high with the insurance.
Room was dirty ac not working toilet not working food disgusting got sick with disrea hotel staff was rude,did not care about my needs or well being I would not recommend this hotel to nobody I actually hate that place makes me angry this is the worst place to stay in Dominican Republic
Its was a great experience. Its a nice hotel. We had a wonderful vacation.
We booked this hotel for 4 nights and after the first few minutes of arriving we had a hunch that we were in for an awful experience...and we were 100% right. First, the front desk clerk was very rude and would only give us one key so that they could trust us not to leave one in the room to keep the A/C running while we are not in the room. Three grown women on vacation had to share one key. Then, the pool loungers are old and there are no small end tables at the pool so you have to put your drinks and stuff on the ground next to you, the swim up bar pool is barely knee deep so it’s impossible to swim, the pool had a lot of stone damage and mold growing around the edges. We were never once able to get drink service anywhere, service was awful. The rooms are disgusting and dated and in desperate need of remodeling. The first room was wet with bleach (gag) and it had a tiny little balcony and the door to the balcony from the room barely closed leaving room for any animal or bird to fly in. Our second room that they switched us to actually had mold on the ceiling, smelled like bleach and the beds were as hard as rocks. The food you ask? First of all there isn't much of it. At one point, we were starving and there was nowhere to get food but when there was, it was absolutely 100% inedible. Disgusting disgusting food, I am surprised that none of us got sick. We spent 1 night there then moved next door to Sunscape and had the exact opposite experience. It was great!!
We enjoyed our stay. its not a 5 star hotel buts its comfortable hotel. If you are on the budget i would total recommend this hotel. Food was okay, never felt hungry. I wish the pool would be a little more cleaner. Dont waste time on the stead house restaurant not worth it.
Located in Playa Dorada, BlueBay Villas Doradas - Adults Only - All Inclusive is adjacent to Playa Dorada Golf Course and within a 10-minute stroll of Playa Dorada. This 245-room, 4-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.
Free buffet breakfast is served each morning from 7:00 AM to 9:00 AM. Relish the international cuisine at Las Garzas, one of 4 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.
All 245 air-conditioned accommodations feature a separate bedroom. TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, coffee makers, and free bottled water.
Guests of BlueBay Villas Doradas - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a fitness center. Airport transportation is made easy with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this adults-only property include a sauna, outdoor tennis courts, and WiFi in public areas.
The place is spotless and the staff is amazing. However, they refused to honor the upgrade we bought. And maintenance wasnt good. My husband had to fix the sink in our room after multiple attempts to get it fixed
La comida fue excelente pero la habitación era vieja y no tenía silla, si te tomas lo que te ponen en el refrigerador ya no te lo reemplaza. Los show y la animación son excelentes y muy amables. Nunca tomen un taxi del hotel te cobran el doble. Me la pase muy bien pero no pagaría mi dinero por este hotel de nuevo
Estimado Valioso Cliente, Gracias por haber elegido BlueBay Villas Doradas como su destino vacacional. Acepte nuestras disculpas por las molestias que haya experimentado, sus comentarios son muy valiosos para nosotros ya que nos esforzamos por mejorar cada día. En otro orden, nos alegramos de saber que les gustó nuestros entretenimientos los cuales fueron organizados para su deleite y disfrute. Esperamos poder contar con su visita y poder cambiar su percepción. Saludos cordiales,
This was the worst I left a day early because there was no food, the drinks horrible , the room was dirty the staff not friendly.. I always go to DR and have stayed at many places.. I hated this place
Dear valuable customer Thank you very much for choosing BlueBay Villas Doradas to spend your holidays and for sharing your experience with us. On behalf of all the staff of our BlueBay Villas Doradas hotel, we want to apologize for all the inconvenience you have experienced during your stay. We consider your comments as a good opportunity for improvement since our expectation is that all our clients return to the hotel every year, so working on the improvement of our clients' opinions is very important for us. We would appreciate your giving us the opportunity to visit and change your expectations. Best regards, Katherine Almonte Guest service
I’m not the one to usually leave reviews, but this review is a must! We had such an amazing time at bluebay. I wish I cloud remember everyone’s name, because the entertainment staff is amazing! Quick shout out to Julio and Quentin who made this trip extra special! Thank you Bluebay I’m definitely returning!
Dear Mrs. Ari Thank you for having choosing BlueBay Villas Doradas y for sharing your comments. We are very happy because you loved all the services we offer. Thank you for highlighting our staff, we will share your comments with all of them. We want to welcome you soon!
low liquor supply, bottom shelf liquor, leaking bathrooms, broken beds, broken locks on window, food was horrible reminded me of cafeteria food, beach beds were old, out dated and in horrible conditions. would never spend another dollar in this place. Pictures are definetly photoshopped
They only had 1 restaurant for dinner which was a la cart and only had like 5 dishes
Thanks for staying with us. We appreciate your feedback!
I traveled with a group of six. Of course we were tired and hungry. On arrival the hotel staff told us it was too early to check in and if we wanted to take part in the amenities we would have to pay 12 dollars each person and then another 35 dollar to check into our room. No where on the site does it state this. After much debate they allowed us to enjoy the Amenities for free but that was after I said I will never return and no other hotel practices such policy. The hotel is very empty Monday-Thursday and it isn’t until Friday where you feel your actually in a full hotel. They need a lot of upgrades and better music to entertain guest. I will not stay there again.
Dear customer, We thank you so much for having selected BlueBay Villas Doradas to spend your holidays. On behalf of the entire staff of our hotel we want to thank you for sharing your review and highlight each point of improvement, we are working to increase our service quality in order to offer a service that exceeds the expectations of our customers. At the same time we want to apologize for the inconveniences you have experienced during your stay. We consider your comments as a good opportunity of improvement. Our expectation is to have our entire customer back to the resort every year for that reason working on the customer’s reviews and solve is very important for us. Thank you once again for your review. Kind regards. Katherine Almonte Guest service
Tbh my trip vacation in Blue Bay Villa was amazing I might be going soon again everyone was really nice and helpful
Dear Valuable Customer Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. Best regards. Francisco Diaz Guest Service Manager.
Dear Customer. Thank you for choosing BlueBay Villas Doradas to spend your vacations and share your experience. It is a great pleasure for us to read your opinion about us and highlight the great work of our staff, we always work very hard to exceed the expectations of our customers, however, it would not be possible to obtain it without our good collaborators. We hope that the visit will be repeated. Best regards. Katherine Almonte Guest service
Nice Hotel, Great food, awesome staff, great atmosphere, overall Awesome experience will def be back
Dear Valuable Customer Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. We all hope to have you back for many years as possible. Best regards. Francisco Diaz Guest Service Manager.
Thanks for staying with us. We appreciate your feedback!