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ibis Puerto Montt

3.0 star property
Hotel in Puerto Montt with a 24-hour front desk and a coffee shop

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Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida Diego Portales 1001, Puerto Montt, 548-0000
  • Place, Angelmo Fish Market
    ‪13 min walk‬
  • Place, Dock
    ‪14 min walk‬
  • Place, Mall Paseo Costanera
    ‪16 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪22 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

In-room safe, laptop workspace, soundproofing, free WiFi

Standard Room, Multiple Beds

  • 194 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(41 reviews)
  • 194 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, laptop workspace, soundproofing, free WiFi

Standard Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 194 sq ft
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Sea View

Standard Room, 1 Double Bed, Sea View | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed, Sea View

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Puerto Montt

Ibis Puerto Montt places you next to Costanera and within a 5-minute walk of Juan Pablo II Museum. This 129-room, 3-star hotel has conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Angelmo Fish Market - 13 min walk - 0.7 miles
  • Dock - 14 min walk - 0.8 miles
  • Mall Paseo Costanera - 16 min walk - 0.9 miles
  • Puerto Montt Cathedral - 16 min walk - 0.9 miles
  • Plaza de Armas - 16 min walk - 0.9 miles

Getting around

  • La Paloma Station - 11 min drive
  • Puerto Montt (PMC-Tepual) - 30 min drive

Restaurants

  • ‪Cafeteria Torres - ‬4 min walk
  • ‪Ibis Kitchen Lounge - ‬2 min walk
  • ‪Cirus Bar - ‬6 min walk
  • ‪Pollos Tarragona - ‬1 min walk
  • ‪La Picá Del Capitán - ‬10 min walk

About this property

ibis Puerto Montt

Hotel in Puerto Montt with a 24-hour front desk and a coffee shop
Ibis Puerto Montt offers free WiFi in public areas and coffee in a common area. Offsite parking is available for a fee. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Safes are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to 10:00 PM; USD 12 per night; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 9 to 10 for adults and USD 5 to 6 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per day (maximum USD 40 per stay)
  • Dogs and cats only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 9 to 10 for adults, and USD 5 to 6 for children
  • Nearby parking fee: USD 12 per night (164 ft away; open 6:00 AM to 10:00 PM)
  • Pet fee: USD 20 per pet, per day (maximum USD 40 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Puerto Montt Hotel
ibis Puerto Montt Hotel
ibis Puerto Montt Puerto Montt
ibis Puerto Montt Hotel Puerto Montt

Frequently asked questions

Are free cancellation options available at ibis Puerto Montt?

Ibis Puerto Montt provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do around ibis Puerto Montt?

This hotel is located in Puerto Montt and just steps from Costanera and Juan Pablo II Museum. You'll also find Angelmo Fish Market and Dock less than a mile away.

Will I be able to park at ibis Puerto Montt?

No, there isn't parking at the hotel but you'll find nearby parking for USD 12 per night (discounts available).

Does ibis Puerto Montt have a casino on the premises?

No, ibis Puerto Montt doesn't have a casino.

Will I find an indoor pool at ibis Puerto Montt?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at ibis Puerto Montt?

Couples staying at this hotel will appreciate amenities like a restaurant and a 24-hour front desk plus some guestrooms include sea views.

Does ibis Puerto Montt have a hot tub?

No, this hotel doesn't have a spa tub.

Does ibis Puerto Montt have a restaurant with a breakfast menu?

Yes, ibis Puerto Montt serves buffet breakfast each morning for a surcharge from its restaurant.

Will ibis Puerto Montt allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at ibis Puerto Montt for a fee of USD 20 per pet, per day. The property also provides food and water bowls and litter boxes.

Does ibis Puerto Montt have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to ibis Puerto Montt?

The closest major airport to ibis Puerto Montt is Puerto Montt (PMC-Tepual), which is 10.9 mi away (30 minutes by car).

Are there rooms with balconies that I can book at ibis Puerto Montt?

No, there aren't any guestrooms with balconies at ibis Puerto Montt.

ibis Puerto Montt Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 235 out of 533 reviews
Rating 8 - Good. 180 out of 533 reviews
Rating 6 - Okay. 63 out of 533 reviews
Rating 4 - Poor. 31 out of 533 reviews
Rating 2 - Terrible. 24 out of 533 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

mauricio

Traveled with partner
Liked: Staff & service, amenities
Encontrar el estacionamiemto fue un poco complicado. El hotel no cuenta con estacionamiento propio. Hay que pagar por el eatacionamiento. Mi vuelo salia antes que las puertas del estacionamiento abriera, por lo que tuve que coordinar con la administracion del hotel y la administracion del estacionamiento para poder sacar mi carro antes de la hora de apertura. Afortunadamente todo salio muy bien.
Stayed 2 nights in Oct 2025

2/10 Terrible

George

Disliked: Cleanliness, property conditions & facilities, room comfort

Much Dirtier Than the photos!

The service was terrible and the place is not clean
Stayed 1 night in Sep 2025

10/10 Excellent

Glenn, Washington

Liked: Property conditions & facilities
Definitely the best option in Puerto Montt. Clean, well-managed, great location, grocery store just downstairs and steps to buses everywhere in Chile.
Stayed 1 night in Aug 2025

10/10 Excellent

Agner

Stayed 1 night in Jul 2025

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value for money with a more than adequate breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eglys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a short stay

Conveniently located, friendly service. Exactly as expected, very pleased.
Stayed 1 night in Apr 2025

2/10 Terrible

Marisol

Liked: Staff & service
Disliked: Cleanliness
No estacionamiento
Stayed 1 night in Mar 2025

6/10 Okay

CAROLE

Decent stay for one night!

Decent hotel for the price Comfortable enough room /bed Restaurant windows were dirty. There is a sort of a outdoor space that is not accessible but not a good sight to look at Dirty, no maintenance !
Stayed 1 night in Mar 2025

10/10 Excellent

maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and easily accessible
Stayed 1 night in Feb 2025

4/10 Poor

robert

Traveled with group
Disliked: Amenities, property conditions & facilities
Low price but low on quality.A very basic and slightly run down hotel
Stayed 1 night in Mar 2025

6/10 Okay

Shayne, Kingston

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel. Great view of the lake! Very clean. Newer or updated recently. Rooms were decent sized. Breakfast was square. Location is right on the lake and next to the bus station. Great value for the price
Stayed 2 nights in Feb 2025

10/10 Excellent

maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, clean, great view of a volcano!!
A room with a view
Stayed 1 night in Feb 2025

8/10 Good

Paula

Traveled with group
Room was clean and comfortable. Location on waterfront is nice. Attachment to bus station makes things very busy with lots of people moving around.
Stayed 2 nights in Feb 2025

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for bus across the Andes. Early breakfast was helpful. Good value for money.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the view from our room, and excellent breakfast
Stayed 7 nights in Jan 2025

10/10 Excellent

Matthew S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, pleasant staff

Ibis is a basic chain but the prices is reasonable and the staff very helpful. The bed was comfortable but the breakfast was just ok. Decent value for money and no complaints
Stayed 1 night in Jan 2025

10/10 Excellent

Mandy

Stayed 3 nights in Jan 2025

8/10 Good

Anna

Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2025