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Enjoy Puerto Varas

4.0 star property

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Photo gallery for Enjoy Puerto Varas

Outdoor pool
Terrace/patio
Reception
Lobby sitting area
Superior Room, 2 Twin Beds | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Klenner 349, Puerto Varas, Los Lagos Region, 5550454
  • Place, Puerto Varas Beach
    ‪3 min walk‬
  • Place, Puerto Varas Plaza de Armas
    ‪8 min walk‬
  • Place, Casino Dreams Puerto Varas
    ‪8 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | View from room

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

In-room safe, desk, blackout drapes, free WiFi

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | View from room

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

In-room safe, desk, blackout drapes, free WiFi

Deluxe Suite, 1 King Bed

  • Lake view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout drapes, free WiFi

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed

  • Lake view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, free WiFi

Suite, 1 King Bed

  • Lake view
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, blackout drapes, free WiFi

Junior Suite, 1 King Bed

  • City view
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

In-room safe, desk, blackout drapes, free WiFi

Executive Suite, 1 King Bed

  • City view
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Puerto Varas

Enjoy Puerto Varas places you within a 5-minute walk of Puerto Varas Beach and Parque Philippi. This 4-star hotel has 91 guestrooms and offers conveniences like free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Puerto Varas Beach - 3 min walk - 0.2 miles
  • Opitz House - 6 min walk - 0.3 miles
  • Puerto Varas Plaza de Armas - 8 min walk - 0.4 miles
  • Casino Dreams Puerto Varas - 8 min walk - 0.4 miles
  • Church of the Sacred Heart - 10 min walk - 0.6 miles

Getting around

  • Puerto Varas Station - 1 min walk
  • Puerto Montt (PMC-Tepual) - 31 min drive

Restaurants

  • ‪Restaurante Mirador del Lago - ‬4 min walk
  • ‪Mesa Tropera - ‬5 min walk
  • ‪Café Mawen - ‬6 min walk
  • ‪Nose - ‬5 min walk
  • ‪El Barista Caffé - ‬6 min walk

About this property

Enjoy Puerto Varas

Guests of Enjoy Puerto Varas enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. For transportation, you can make use of an airport shuttle, as well as a ferry terminal shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this spa hotel include conference space, a 24-hour business center, and a library.
Guests can expect to find free WiFi and plasma TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bidets, and bathrobes. Other amenities include laptop-compatible safes, phones, and desks. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Ferry terminal shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6,588 square feet of conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 1939
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 30 2026 to January 29 2028 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 8 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CLP 55.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: CLP 55.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Enjoy Puerto Varas Hotel
Hotel Patagónico Puerto Varas
Patagónico Puerto Varas
Enjoy Puerto Varas Hotel
Enjoy Puerto Varas Puerto Varas
Enjoy Puerto Varas Hotel Puerto Varas

Enjoy Puerto Varas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 190 out of 361 reviews
Rating 8 - Good. 95 out of 361 reviews
Rating 6 - Okay. 39 out of 361 reviews
Rating 4 - Poor. 25 out of 361 reviews
Rating 2 - Terrible. 12 out of 361 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

rurik

Stayed 3 nights in Sep 2025

4/10 Poor

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
worst breakfast ,decayed infrastructure,not friendly or experienced costumer service
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

We had a great stay and paid a fair value for a beautiful room with lake and volcanos view. It is true the hotel needs some updating, specially in tje exterior pool, garden and painting. Some interior details were already updated and very nice. We loved the reading room, the poems along the walls and the corridors lights.
Stayed 2 nights in Mar 2025

6/10 Okay

Francisca

Stayed 2 nights in Feb 2025

4/10 Poor

Andrea

Disliked: Property conditions & facilities, room comfort

Hotel viejo, no tiene relación precio calidad

Es un hotel muy viejo, las habitaciones son amplias, pero se nota que no han invertido. Alfombras sucias, muebles deteriorados. El aire acondicionado va sobre el escritorio, el de.nuestra habitacion no funcionaba, asi que el.personal del hotel nos cambio de habitacion. Desayuno pobre, ni siquiera omelet te pueden hacer. Piscina sucia y oscura. No lo volveria a repetir.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vidyani

Stayed 4 nights in Nov 2024

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for four nights with my son. The front desk service we received from Felipe was top notch! He was so polite and gave us a wonderful welcome. He went over all the amenities and was so helpful when we had questions. The staff in the spa were wonderful as well. I wish we could have stayed longer, but hope to return for another visit soon!
Stayed 4 nights in Nov 2024

10/10 Excellent

Matt

Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quaint, spa, pool, walkable. I would consider lighting in the evening in the bar. Way too bright and not inviting. Otherwise , great stay.
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
The hotel is well designed but needs some refreshing. Carpeting needs replacing everywhere and the chippy painted tile in the spa showers made it look gross. However: staff was very helpful and we really enjoyed our stay!
Stayed 2 nights in Mar 2024

6/10 Okay

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Buen hotel, muy mal restorán. En realidad era solo bar. Los “restaurantes” que son dos, cerrados. La comida mal preparada.
Stayed 3 nights in Mar 2024

10/10 Excellent

marisel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Tomas

Stayed 3 nights in Feb 2024

6/10 Okay

James

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

This hotel could be so much more with maintenance.

Large spacious room that was nicely appointed. Professional and attentive staff with easy check in and helpful manner. Room: spacious and nicely appointed, comfortable bed, but there was a toilet leak, lukewarm shower, and the carpet was so dirty that it turned the souls of my feet black. Common areas: inside and outside lack maintenance. Location is great. We paid for a lake view but the trees were overgrown and blocked much of it. Breakfast had many items to choose from and a large veranda to watch the sun glisten over the lake. Okay value for money.
Stayed 2 nights in Feb 2024

10/10 Excellent

Heather, Missoula

Stayed 3 nights in Jan 2024

10/10 Excellent

Felipe

Stayed 1 night in Jan 2024

10/10 Excellent

Frazer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Wayne

Stayed 2 nights in Dec 2023

10/10 Excellent

Hilda Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its pretty and clean
Stayed 1 night in Aug 2023

2/10 Terrible

MATIAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience ever

It was an absolutely horrible experience. From the point of check in until our voluntary early departure, we never felt welcomed, appreciated, safe, or any friendly nature del any of the staff. The rooms are not as advertised both size and view wise. The keyed my car and overall I say STAY away from this place.
Stayed 1 night in Mar 2023

10/10 Excellent

Alonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very confortable hotel well located. Bar and restaurant close early (aboyt 10 pm)
Stayed 4 nights in Mar 2023

8/10 Good

Agner

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rooms are in good condition and spacious. Outside areas are in dire need of maitenance.
Stayed 2 nights in Jan 2023

10/10 Excellent

Silvana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, they gave us good guidance about what to do. Very clean and close to the center of Puerto Varas. Sadly the access to the backyard was not open I guess because of the season. I enjoyed reading the poems in the walls.
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large comfortable hotel

Great stay. Friendly personnel. Great location
Stayed 6 nights in Jun 2022