The service was poor and unprofessional. One would think that hotels would hire an English speaking concierge since it is a tourist place and English is the number one speaking language in the world. The one we experienced when we dropped off our luggage was fine, but the next one couldn't speak English and seemed irritated when we couldn't speak Spanish. The servers at the restaurant didn't even look at us until we walked up to them (They couldn't speak English either). We asked the English speaking concierge if it was self-serve because we weren't sure what to expect as we had already waited 15 minutes for someone; then when we went to the server and ordered water - that took another 10 minutes. When we finally received everything, we had to rush out because we had places to be! Speaking of places to be, we asked for a taxi driver. He could only speak Spanish as well and we had much difficulty with that. Not-to-mention his car broke down in the middle of a hot summer day. Needless to say, we expected a lot more from this hotel. I would not recommend this place at all for English speaking tourists. If you just need a room and do not anticipate needing servers and/or service - the rooms are clean.
Good place to stay in cataratas iguazu I do recomend this hotel.
Breakfast included but heavy on the pastry side. Good but not healthy. Cereal was Cocoa Puffs and Fruit Loops. Excellent fruit choices and coffee.
It was good hotel to take tour and go to restaurante
Excelent. We really enjoued our stay. Nice room close to town
Within a short walk of Hummingbird Garden, Mérit Iguazú Hotel is within 2 miles (3 km) of Iguazu Casino. This 87-room, 3-star hotel has conveniences like a full-service spa, free in-room WiFi, and free self parking.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Quench your thirst with a drink at the bar/lounge.
All 87 air-conditioned accommodations feature sitting areas. Smart TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities.
A full-service spa, a rooftop terrace, and free WiFi in public areas are featured at Mérit Iguazú Hotel. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this spa hotel include a seasonal outdoor pool and a garden.
The service was poor and unprofessional. One would think that hotels would hire an English speaking concierge since it is a tourist place and English is the number one speaking language in the world. The one we experienced when we dropped off our luggage was fine, but the next one couldn't speak English and seemed irritated when we couldn't speak Spanish. The servers at the restaurant didn't even look at us until we walked up to them (They couldn't speak English either). We asked the English speaking concierge if it was self-serve because we weren't sure what to expect as we had already waited 15 minutes for someone; then when we went to the server and ordered water - that took another 10 minutes. When we finally received everything, we had to rush out because we had places to be! Speaking of places to be, we asked for a taxi driver. He could only speak Spanish as well and we had much difficulty with that. Not-to-mention his car broke down in the middle of a hot summer day. Needless to say, we expected a lot more from this hotel. I would not recommend this place at all for English speaking tourists. If you just need a room and do not anticipate needing servers and/or service - the rooms are clean.
Good place to stay in cataratas iguazu I do recomend this hotel.
Thanks so much for your feedback!
Muchas gracias por tomarse el tiempo para comentar su experiencia en el Merit Iguazu Hotel. Los comentarios de los huéspedes son muy importantes para nosotros. Nos alegramos mucho que haya disfrutado de su estadia. Saludos
Breakfast included but heavy on the pastry side. Good but not healthy. Cereal was Cocoa Puffs and Fruit Loops. Excellent fruit choices and coffee.
Muchas gracias por sus comentarios, l tendremos en cuenta sus sugerencias. Saludos Mariela
It was good hotel to take tour and go to restaurante
Excelent. We really enjoued our stay. Nice room close to town
Thank you very much for sharing your experience at the Merit Iguazu. We are glad that I enjoy your stay. Best regards
Dear We regret that we have not fulfilled your expectations, your observations will be transmitted to the corresponding areas, we thank you for taking the time to make these observations, which are very useful to correct and improve our service. Best regards