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Aluasoul Orotava Valley

4.0 star property

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Photo gallery for Aluasoul Orotava Valley

View from property
1 bedroom, in-room safe, desk, laptop workspace
Lobby
2 bars/lounges, poolside bar
2 restaurants; breakfast, lunch, and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle Manuel Yanes Barreto, 15, Puerto de la Cruz, Canary Islands, 38400
  • Place, Loro Park
    ‪14 min walk‬
  • Place, Taoro Park
    ‪15 min walk‬
  • Place, Plaza del Charco
    ‪17 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪71 min drive‬

Room options

View all photos for Suite (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (2 Adults)

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (3 Adults)

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (1 Adult)

1 bedroom, in-room safe, desk, laptop workspace

Suite (1 Adult)

  • 431 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Suite (Teide View) (1 Adult)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (1 Adult)

  • Mountain view
  • 431 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite (Teide View) (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (2 Adults)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Suite (Teide View) (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (3 Adults)

  • Mountain view
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite Frontal Ocean View (1 adult)

Shower, rainfall showerhead, hair dryer, towels

Suite Frontal Ocean View (1 adult)

  • Ocean view
  • 431 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite Frontal Ocean View (3 adults)

Shower, rainfall showerhead, hair dryer, towels

Suite Frontal Ocean View (3 adults)

  • Sea view
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite Frontal Ocean View (2 adults)

Shower, rainfall showerhead, hair dryer, towels

Suite Frontal Ocean View (2 adults)

  • Ocean view
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for My Favorite Club Suite Frontal Ocean View (1 adult)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (1 adult)

  • Ocean view
  • 431 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for My Favorite Club Suite Frontal Ocean View (2 adults)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (2 adults)

  • Ocean view
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for My Favorite Club Suite Frontal Ocean View (3 adults)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (3 adults)

  • Sea view
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Puerto de la Cruz

Aluasoul Orotava Valley places you within a leisurely stroll of Tenerife Beaches and Garden Beach. This 202-room, 4-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Garden Beach - 10 min walk - 0.6 miles
  • Tenerife Beaches - 12 min walk - 0.7 miles
  • Loro Park - 14 min walk - 0.8 miles
  • Taoro Park - 15 min walk - 0.8 miles
  • Plaza del Charco - 17 min walk - 0.9 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 33 min drive

Restaurants

  • ‪Quiosco Playa Jardín - ‬8 min walk
  • ‪Patio del Loro - ‬4 min drive
  • ‪Bar Corona - ‬9 min walk
  • ‪Tasca El Lagar - ‬12 min walk
  • ‪Cafetería Bahía Chiripa - ‬6 min walk

About this property

Aluasoul Orotava Valley

Guests staying at Aluasoul Orotava Valley enjoy an outdoor pool, a sauna, and free WiFi in public areas. Free offsite parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only hotel include an outdoor tennis court, a terrace, and a garden.
Guests can expect free WiFi and LED TVs with satellite channels. Bathrooms offer rainfall showers and hair dryers. Balconies, sitting areas, and refrigerators are other standard amenities.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Agua Lobby Bar
  • Kentia Pool Club
  • Mare Nubium
  • Terra Café

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Games
  • Outdoor pool
  • Outdoor tennis court
  • Sailing
  • Sauna
  • Scuba diving
  • Surfing/bodyboarding
  • Table tennis
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 2001
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 16 are not permitted to stay at this adults-only property (only guests 16 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Diamante Suites
Diamante Suites Hotel
Diamante Suites Puerto de la Cruz
Hotel Diamante Suites
Hotel Diamante Suites Puerto de la Cruz
Hotel Diamante Suites Adults Puerto de la Cruz
Hotel Diamante Suites Adults
Diamante Suites Adults Puerto de la Cruz
Diamante Suites Adults
Hotel Diamante Puerto De La Cruz
Hotel Diamante Suites Tenerife/Puerto De La Cruz
Hotel Diamante Suites Adults Only
Hotel Diamante Suites
Aluasoul Orotava Valley
AluaSoul Orotava Valley Adults only
AluaSoul Orotava Valley - Adults only Hotel
AluaSoul Orotava Valley - Adults only Puerto de la Cruz
AluaSoul Orotava Valley - Adults only Hotel Puerto de la Cruz

Frequently asked questions

Is free cancellation available at Aluasoul Orotava Valley?

Aluasoul Orotava Valley provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see close to Aluasoul Orotava Valley?

This hotel is located in Puerto de la Cruz, a short 12-minute walk from Tenerife Beaches and also 9 minutes on foot from Garden Beach. You'll also find San Felipe Castle and Taoro Park less than a mile away.

Will I be able to park at Aluasoul Orotava Valley?

Yes, there is wheelchair-accessible parking available.

Does Aluasoul Orotava Valley have a casino at the property?

No, Aluasoul Orotava Valley doesn't have a casino.

Is there an indoor pool at Aluasoul Orotava Valley?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 6:00 PM.

What do couples enjoy most about Aluasoul Orotava Valley?

This adults-only hotel offers plenty of amenities for couples including 2 restaurants, an outdoor pool, and a poolside bar.

Does Aluasoul Orotava Valley have a hot tub?

No, but this hotel does have a sauna.

Does Aluasoul Orotava Valley have a restaurant that serves breakfast?

Yes, Aluasoul Orotava Valley has 2 restaurants, and serves free buffet breakfast each morning.

Does Aluasoul Orotava Valley allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Aluasoul Orotava Valley for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.

Does Aluasoul Orotava Valley have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Aluasoul Orotava Valley?

The closest major airport to Aluasoul Orotava Valley is Santa Cruz de Tenerife (TFN-Tenerife North), which is 18.7 mi away (33 minutes by car). Another top airport is Tenerife South Airport (TFS), which is around 25 mi away.

Can I book a room with a balcony at Aluasoul Orotava Valley?

Yes, every guestroom at Aluasoul Orotava Valley comes with a balcony and some offer ocean and mountain views.

Aluasoul Orotava Valley Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 101 reviews
Rating 8 - Good. 43 out of 101 reviews
Rating 6 - Okay. 22 out of 101 reviews
Rating 4 - Poor. 9 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected. Would stay there again.
Stayed 8 nights in Apr 2023
Verified

8/10 Good

Joshua

Liked: Staff & service, room comfort

Good value for the price

Great pool, nice breakfast but our room had some water damage (which was fixed after we mentioned it twice). Top view to the ocean.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Moran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had an amazing stay

The room was amazing, the staff were helpful and very nice and the hotel was great! One elevator didnt work which was an inconvenience but not too bad for us, and the breakfast was always the same. These are the only downsides, but i would definitely come back.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 10 nights in Sep 2023
Verified

4/10 Poor

Didier

Liked: Cleanliness, amenities, property conditions & facilities
* Noisy room in the evening until 11pm : no way to rest, no way to read, awfully noisy * Cleaning not always well done (cups, coffee pads, herbal tea...) * Breakfast : coffee with old machines is disgusting, with new machines (2), long queues * Several times had to ask for butter * No vegetarian food and sometimes even veggie food (pasta with cheese) contain ham
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Solides Hotel mit gutem Meerblick oder Sicht auf den Tejde
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siisti ja tilava huone

Huone on siisti ja moderni. Äänieristys on huono, viereisen huoneen keskustelukin kuuluu naapuriin. Aamuisin raskaan liikenteen melu herättää ainakin vuoren puoleisissa huoneissa. Iltaisin ja öisin on hiljaista. Hotelli on aika ylhäällä vuoren rinteellä. Erittäin hyvä aamiainen. Hyvä valinta
Stayed 7 nights in Nov 2023
Verified

6/10 Okay

Gordon Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó la tranquilidad pero la comida no era muy buena y casi siempre salio frio. Las bebidas de todo incluido están limitadas a unas marcas desconocidas y en general la calidad y servicio ha bajado muchísimo desde mi última visita hace solo unos 6 meses
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 7 nights in Nov 2023
Verified

6/10 Okay

Maytuka-Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Wir hatten Ameisen im Zimmer es wurde leider nur einmal Insektenspray ausgesprüht. Und an den darauf folgenden Tagen wurden die Tierchen einfach ignoriert auch nach bescheid geben mussten wir uns selber drum kümmern. Auf ein Bügeleisen habe ich drei Tage gewartet. Das Essen im Hotel kann ich nicht empfehlen. Bis auf eine Suppe hat alles nicht so gut geschmeckt und warm/kalt halten der Speisen fällt Ihnen anscheinend sehr schwer. Außerdem erst mal gezwungen, ein Bändchen am Arm zu tragen für den ganzen Aufenthalt um zu zeigen, ob man Halbpension oder Vollpension gebucht hat. Das muss eine andere Möglichkeit geben, das zu zeigen. Unser Bändchen war aus Stoff heißt also nach Hände waschen/ Duschen / schwimmen war das Ding immer nass.
Stayed 7 nights in Oct 2023
Verified

8/10 Good

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel rénové Petit déjeuner décevant Buffet répétitif Le restaurant n’a pas de terrasse ce qui est dommage Les animations de l’hôtel laissent à désirer
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit freundlichem Personal.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Gordon Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente fin de semana larga

Una escapada de fin de semana larga relajante. Todo nos gustó mucho, especialmente el trato de todos los trabajadores. Volveremos
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Bastante contento con la estancia.
Stayed 1 night in May 2023
Verified

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel correcto, tuve problemas con la reserva, pero luego todo ok.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Mikael

Liked: Cleanliness, property conditions & facilities, room comfort

proche Loro parque et plage mais sur les hauteurs

Piscine agréable. grande chambre avec salon et balcon
Stayed 7 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon en générale , chambre spacieuse et propre
Stayed 7 nights in Oct 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hôtel décevant pour un 4 étoiles

Publicité mensongère, nous attendions un miniclub vanté par vos soins qui n'existe pas. Hôtel relativement loin de la plage: 800m Hôtel de ville sans aucun extérieur. Snacks all inclusive peu étendu et qui ferme parfois 1h avant à la piscine. Points positifs : repas de bonne qualité et aire de jeux intérieure
Stayed 6 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Está bien si vas con niños, la comida está bien,el desayuno es un poco repetitivo, la habitación es amplia pero el siga cama que ponen a los niños muy incómodo.
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

Juan Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es la segunda vez que nos alojamos aqui, en familia, con dos niños. El hotel es muy cómodo y en general el personal muy amable. La situación es muy buena, al lado de Playa Jardin y Punta Brava, andando al LoroParque y al Puerto de la Cruz. La cuesta de subida es lo que peor se lleva sobre todo si vuelves cansado :-). Es cierto que los horarios estan pensados para extranjeros pero no es problema para nosotros. La comida bastante variada y buena calidad. En general un hotel muy recomendable en el que descansar unos dias o tener un punto para recorrer la isla.
Stayed 14 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Yo lo he visto un poco escaso en el tema del todo incluido,sobretodo en los horarios de la zona de la piscina cerraban a las 18.00 y snacks en el restaurante de arriba no habia y de 13.00 a16.00 en la piscina no disponia de snacks tampoco.
Stayed 8 nights in Aug 2019
Verified

8/10 Good

Sritharan

Liked: Cleanliness, staff & service, room comfort
veldig bra for Family hotel og rent og fint god service,vi er fornøyd og glad.
Stayed 7 nights in Jul 2019
Verified

4/10 Poor

Nina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Inga diamanter & inga sviter här inte

Dessvärre levde det inte upp till 4 stjärnor överhuvudtaget. Trots reklam för det fanns ej AC, endast en mindre pool som var överfull, ingen närhet till havet, familjerum blev trasig bäddsoffesäng till barnen, lång kö för att komma in i frukostrummet, som var rörigt. Det enda plus var trevlig receptionist man då vi checkade ut efter endast 1 övernattning & ställde in de 4 övriga. Två stjärnor ger vi detta hotell.
Stayed 5 nights in Jul 2019
Verified

8/10 Good

SERGIO

Liked: Staff & service, amenities, property conditions & facilities
Lo mejor la cercanía de la piscina a la habitación del hotel, prácticamente al lado. El personal del hotel muy atento y simpático. Aparcamiento gratis muy cerca del hotel. En general un hotel muy bueno para pasar vacaciones en familia.
Stayed 7 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
No me parecio bien el horario de la piscina ya que cerraban a las 18h, ni el horario de las cenas que era de 19 a 21,30h, creo que los españoles normalmente cenamos mas tarde y mas si estamos de vacaciones
Stayed 7 nights in Jun 2019

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