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AluaSoul Orotava Valley - Adults only

4.0 star property
Adults-only hotel with 2 restaurants and free breakfast

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Photo gallery for AluaSoul Orotava Valley - Adults only

Relax in comfort with a flat-screen TV, seating area, and floor lamp.
Lobby
Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • All inclusive
  • Pet friendly
  • Breakfast included
  • Pool

Explore the area

Map
Calle Manuel Yanes Barreto, 13, Puerto de la Cruz, Tenerife, 38400
  • Loro Park
    ‪10 min walk‬
  • Plaza del Charco
    ‪14 min walk‬
  • Lago Martianez Swimming Pools
    ‪11 min drive‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪21 min drive‬

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Room options

Suite Frontal Ocean View (1 adult)

  • 431 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Twin Bed

Suite Frontal Ocean View (3 adults)

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for My Favorite Club Suite Frontal Ocean View (1 adult)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (1 adult)

  • 431 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Twin Bed

Suite Frontal Ocean View (2 adults)

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (1 Adult)

1 bedroom, in-room safe, desk, laptop workspace

Suite (1 Adult)

  • 431 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for My Favorite Club Suite Frontal Ocean View (3 adults)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (3 adults)

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite (Teide View) (1 Adult)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (1 Adult)

  • 431 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite (Teide View) (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (2 Adults)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite (Teide View) (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (Teide View) (3 Adults)

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (2 Adults)

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for My Favorite Club Suite Frontal Ocean View (2 adults)

1 bedroom, in-room safe, desk, laptop workspace

My Favorite Club Suite Frontal Ocean View (2 adults)

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Suite (3 Adults)

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Puerto de la Cruz

AluaSoul Orotava Valley - Adults only places you within a leisurely stroll of Garden Beach and San Felipe Castle. This 4-star hotel welcomes guests with 202 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Loro Park - 10 min walk - 0.6 miles
  • Taoro Park - 12 min walk - 0.7 miles
  • Plaza del Charco - 14 min walk - 0.8 miles
  • La Paz Lookout - 3 min drive - 1.4 miles
  • Lago Martianez Swimming Pools - 11 min drive - 1.5 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 36 min drive

Restaurants

  • ‪Playa Jardin - ‬10 min walk
  • ‪Casa Mel - ‬16 min walk
  • ‪Andana Beach Club - ‬9 min walk
  • ‪Restaurante-Pizzeria Don Camilo - ‬4 min drive
  • ‪Alberto's Bar - ‬12 min walk

About this property

AluaSoul Orotava Valley - Adults only

Adults-only hotel with 2 restaurants and free breakfast
Guests of AluaSoul Orotava Valley - Adults only have access to an outdoor pool, a gym, and a sauna. You can take advantage of free offsite parking, along with an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only hotel include free WiFi in public areas, an outdoor tennis court, and a terrace.
Guests can expect free WiFi and LED TVs with satellite channels. Bathrooms offer rainfall showers and hair dryers. Balconies, sitting areas, and refrigerators are other standard amenities.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Airport shuttle available
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Agua Lobby Bar
  • Kentia Pool Club
  • Mare Nubium
  • Terra Café

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Table tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 2001
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - November 2021
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 16 are not permitted to stay at this adults-only property (only guests 16 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Diamante Suites
Diamante Suites Hotel
Diamante Suites Puerto de la Cruz
Hotel Diamante Suites
Hotel Diamante Suites Puerto de la Cruz
Hotel Diamante Suites Adults Puerto de la Cruz
Hotel Diamante Suites Adults
Diamante Suites Adults Puerto de la Cruz
Diamante Suites Adults
Hotel Diamante Puerto De La Cruz
Hotel Diamante Suites Tenerife/Puerto De La Cruz
Hotel Diamante Suites Adults Only
Hotel Diamante Suites
Aluasoul Orotava Valley
AluaSoul Orotava Valley Adults only
AluaSoul Orotava Valley - Adults only Hotel
AluaSoul Orotava Valley - Adults only Puerto de la Cruz
AluaSoul Orotava Valley - Adults only Hotel Puerto de la Cruz

Frequently asked questions

Is free cancellation available at AluaSoul Orotava Valley - Adults only?

AluaSoul Orotava Valley - Adults only provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see close to AluaSoul Orotava Valley - Adults only?

This hotel is located in Puerto de la Cruz, a short 20-minute walk from Plaza del Charco and also 9 minutes on foot from Garden Beach. You'll also find San Felipe Castle and Tenerife Beaches less than a mile away.

Will I be able to park at AluaSoul Orotava Valley - Adults only?

Yes, self parking is available for a surcharge. Accessible parking is also available for guests.

Does AluaSoul Orotava Valley - Adults only have a casino at the property?

No, AluaSoul Orotava Valley - Adults only doesn't have a casino.

Is there an indoor pool at AluaSoul Orotava Valley - Adults only?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 6:00 PM.

What do couples enjoy most about AluaSoul Orotava Valley - Adults only?

This adults-only hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at AluaSoul Orotava Valley - Adults only?

No, but guests can enjoy a sauna at this hotel.

Does AluaSoul Orotava Valley - Adults only have a restaurant that serves breakfast?

Yes, AluaSoul Orotava Valley - Adults only has 2 restaurants, and serves free buffet breakfast each morning.

Does AluaSoul Orotava Valley - Adults only allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at AluaSoul Orotava Valley - Adults only for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at AluaSoul Orotava Valley - Adults only?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from AluaSoul Orotava Valley - Adults only?

The closest major airport to AluaSoul Orotava Valley - Adults only is Santa Cruz de Tenerife (TFN-Tenerife North), which is 18.7 mi away (36 minutes by car). Another top airport is Tenerife South Airport (TFS), which is around 25 mi away.

Are there rooms with balconies that I can book at AluaSoul Orotava Valley - Adults only?

Yes, every guestroom at AluaSoul Orotava Valley - Adults only comes with a balcony with some featuring ocean or mountain views.

AluaSoul Orotava Valley - Adults only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 101 reviews
Rating 8 - Good. 43 out of 101 reviews
Rating 6 - Okay. 22 out of 101 reviews
Rating 4 - Poor. 9 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Gordon Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó la tranquilidad pero la comida no era muy buena y casi siempre salio frio. Las bebidas de todo incluido están limitadas a unas marcas desconocidas y en general la calidad y servicio ha bajado muchísimo desde mi última visita hace solo unos 6 meses
Stayed 3 nights in Nov 2023

10/10 Excellent

Moran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had an amazing stay

The room was amazing, the staff were helpful and very nice and the hotel was great! One elevator didnt work which was an inconvenience but not too bad for us, and the breakfast was always the same. These are the only downsides, but i would definitely come back.
Stayed 5 nights in Sep 2023

10/10 Excellent

Gordon Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente fin de semana larga

Una escapada de fin de semana larga relajante. Todo nos gustó mucho, especialmente el trato de todos los trabajadores. Volveremos
Stayed 3 nights in Jun 2023

10/10 Excellent

Sven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected. Would stay there again.
Stayed 8 nights in Apr 2023

10/10 Excellent

Mary Grace

Stayed 7 nights in Apr 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Rikard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Steven

Decent hotel and breakfast. Rooms dated

Stayed for one night in a family room. The hotel is nice but rooms are dated. Breakfast was OK with fresh omelettes and pancakes, but we found the evening meal to be very restrictive.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
No outside space. Not a hotel per se - no room service or facilities, buffet restaurant. Pool was small opened late and closed early. Staff were very good, helpful and friendly.
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room, great view and great breakfast

Fantastic view. Very good breakfast. It was always easy find a car space near the hotel.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Staff & service
Problems checking in
Stayed 7 nights in Dec 2018

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities, room comfort
Nice enough hotel. Up a hill, so kept fit! Bar staff lovely.
Stayed 3 nights in Nov 2018

6/10 Okay

Anastasiya

Liked: Cleanliness, room comfort

Has a potential but would NOT recommend

The hotel has a potential and it is not a biggy that it is outdated, the room was big with a balcony overlooking mountains, people who work there are super nice BUT I would not recommend anybody to stay there, here is why: 1) you have to pay for Wi-Fi in cash per hour/day and per device 2) in order to get a towel for the pool you need to go all the way to the front desk and leave a 20 euro cash deposit 3) breakfast is horrible, even though there is a variety of stuff there most of is just tasteless mush. The only thing I could it was a croissant and banana, but when I tried to take it with me because we were leaving for a hike an older German dude (guest of the hotel) stopped me in the middle of a restaurant and told me I can't take food out. 4) the hotel is full of older German people in their 70s Like I said, it has a potential but it is not being realized because of a way everything is set up.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very satisfied! Good breakfast, very large room, 10 minutes walking from the beach

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loved hotel and views walking distance to beach

My room was lovely spacious and comfortable i cannot complain it was like going from home to home i had everything i needed for my comforts.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very close to Loro parque

The staff were super helpful the room was emnous and clean. The location was good for me as my main interest to going to Tenerife was to see Loro parque which was very close. The only thing that I'd say why I wouldn't give it 10/10 is the food was a bit of a let down. It was edible but not tasty.

8/10 Good

nikki, B-D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet place to stay

We had been here before, We like adult ONLY hotels, staff are great and don't pester you to clean the room, looking forward to going back again

6/10 Okay

alfred brian, Palm Mar, South Tenerife

Liked: Cleanliness

Disappointed

Diamante Suites rooms are in need of a facelift. Dark furniture, poorly sprung beds and poor outlook to the sea. The food was lukewarm served with cold plates. We bought a drink in the bar and took them down to the restaurant to enjoy with our meal but we were refused entry. They said this is not permitted????? We selected this hotel to check it out for a visit with our daughter in Sept. Will not return!!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Good location good price bad wifi

They wifi in the room just did not work. The wifi in the lobby was slow

10/10 Excellent

richard, Bournemouth.u.k.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recomended

We spent a short break here and was very happy with everything about it, we would certainly come again.The suites were very clean and comfortable, and the hotel staff were very friendly.

2/10 Terrible

elena, New- York, Moscow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terribe hotel!

Rooms are terrible! Walls and curtains have Cold blue color, Not cozy at all! ! We got firKin frozen! Food is average for 4 starts hotel! NO hot water for tea by request! We traveled in Canarian Island for a month- it was worst 4 starts hotel! Only lobby looks decent. Hotel Escuela Santa Brígida and Hotel Roca Negra are amazing 4 starts in all ways places compare to this "Diamond hotel"!

8/10 Good

Joshua

Liked: Staff & service, room comfort

Good value for the price

Great pool, nice breakfast but our room had some water damage (which was fixed after we mentioned it twice). Top view to the ocean.
Stayed 3 nights in Dec 2023