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Chalet Castillo

3.0 star property
Hotel in El Estor with a 24-hour front desk and an outdoor pool

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Photo gallery for Chalet Castillo

Lake view
Property video
Marina
Fishing
Balcony view

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
Calle 1, 11 Avenida, Zona 1, El Estor, IZABAL, 77012
  • Place, Rio Dulce Bridge
  • Place, Castillo de San Felipe de Lara
  • Place, Finca Paraiso Hot Springs
    ‪38 min drive‬

Room options

View all photos for Basic Single Room, 1 Twin Bed, Garden View

Basic Single Room, 1 Twin Bed, Garden View | Individually decorated, individually furnished, laptop workspace

Basic Single Room, 1 Twin Bed, Garden View

  • 43 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, Multiple Beds, Garden View

Basic Double Room, Multiple Beds, Garden View | Individually decorated, individually furnished, laptop workspace

Basic Double Room, Multiple Beds, Garden View

  • 43 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Queen Beds

View all photos for Basic Triple Room, Multiple Beds, Lake View

Basic Triple Room, Multiple Beds, Lake View | Individually decorated, individually furnished, laptop workspace

Basic Triple Room, Multiple Beds, Lake View

  • 43 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Twin Bed and 2 Queen Beds

About the neighborhood

El Estor

Chalet Castillo is located 5.2 mi (8.3 km) from Lake Izabal and 11 mi (17.7 km) from Finca Paraiso Hot Springs. This 3-star hotel has 8 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Lake Izabal - 30 min drive - 4.9 miles
  • Finca Paraiso Hot Springs - 38 min drive - 12.7 miles

Restaurants

  • ‪Don Yuyo - ‬7 min walk
  • ‪Buonna Pizza - ‬3 min walk
  • ‪Las Delicias Estorcito - ‬12 min walk
  • ‪Gustos Al Perol - ‬2 min walk
  • ‪Domino's - ‬1 min walk

About this property

Chalet Castillo

Hotel in El Estor with a 24-hour front desk and an outdoor pool
At Chalet Castillo, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Additional amenities include a terrace, laundry facilities, and barbecue grills.
Guests can expect to find free WiFi and LED TVs with cable channels. Free toiletries are also standard.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Things to do

  • 24-hour pool access
  • Children's pool
  • Ecotours
  • Fishing
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Built in 2013
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
  • Check-in: 3:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • There are no elevators.

Property is also known as

CHALET CASTILLO Hotel El Estor
CHALET CASTILLO Hotel
CHALET CASTILLO El Estor
Hotel CHALET CASTILLO El Estor
El Estor CHALET CASTILLO Hotel
Hotel CHALET CASTILLO
Chalet Castillo Hotel
Chalet Castillo El Estor
Chalet Castillo Hotel El Estor

Frequently asked questions

Will I be able to park at Chalet Castillo?

Yes, uncovered self parking is offered for free at the hotel.

Does Chalet Castillo have a casino at the property?

No, Chalet Castillo doesn't have a casino.

Will I find an indoor pool at Chalet Castillo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

Is Chalet Castillo good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include kitchenettes and lake views.

Does Chalet Castillo have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Chalet Castillo feature a restaurant that includes a breakfast menu?

No, Chalet Castillo doesn't have a restaurant that serves breakfast.

Will Chalet Castillo allow pets to stay free of charge?

No, pets aren't allowed at Chalet Castillo.

Are there connecting rooms at Chalet Castillo?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Chalet Castillo?

No, at Chalet Castillo, there aren't any guestrooms that list a balcony.

Chalet Castillo Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service
Nice people
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
It is right on the lake. The view from my window was unsurpassable.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ive ever been to. They cannot find my booking when inarrive and only accept cash. Very outdated room and dirty. Will never stay at this place ever again.
Stayed 1 night in Jul 2019

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