6/10 Okay
Raquel
May 11, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Raquel
Stayed 2 nights in May 2024
Luxury Palms
3.0 star property
Choose dates to view prices
Photo gallery for Luxury Palms
Reviews
7.07.0 out of 10
Good
Popular amenities
- Pool
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
Explore the area
1971 Blvd. Mariano Matamoros, Tonalá, CHIS, 30507
- Centro de Protección & Conservación de la Tortuga Marina en ChiapasPlace, Centro de Protección & Conservación de la Tortuga Marina en Chiapas8 min walk
- La Sepultura Biosphere ReservePlace, La Sepultura Biosphere Reserve58 min drive
- Iglesia ViejaPlace, Iglesia Vieja61 min drive
Room options
About the neighborhood
Puerto Arista
Luxury Palms places you 20.6 mi (33.1 km) from La Sepultura Biosphere Reserve and 21.7 mi (35 km) from Iglesia Vieja. This 7-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.
What's nearby
- Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 8 min walk - 0.5 miles
- La Sepultura Biosphere Reserve - 58 min drive - 23.7 miles
- Iglesia Vieja - 61 min drive - 24.6 miles
Getting around
- Angel Albino Corzo Intl Airport (TGZ) - 174 min drive
Restaurants
- Puesta Del Sol - 7 min walk
- Restaurant Las Tablitas - 6 min walk
- El Dulcito - 1 min walk
- Restaurante Tu Amigo El Pescador - 4 min walk
- la palapa de lupita - 12 min walk
About this property
Luxury Palms
Guests of Luxury Palms have access to an outdoor pool, a children's pool, and free WiFi in public areas. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This beach hotel also has a communal living room.
60-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Climb into a pillowtop bed with premium linens and a pillow menu for a restful night's sleep. Balconies are also included. Housekeeping is available on request.
An outdoor pool and a children's pool are on site.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- A restaurant
Things to do
- Children's pool
- Outdoor pool
- TV in common areas
Family friendly
- Children's pool
- Outdoor pool
Conveniences
- Limited-hour front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (on request)
- Proposal/romance packages
Outdoors
- On the beach
- Outdoor furniture
Accessibility
- No elevator
More
- Communal living room
- Smoking not allowed
Room amenities
Bedroom
- Down comforter
- Pillow menu
- Pillowtop mattress
- Premium bedding
Bathroom
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 60-inch flat-screen TV with cable channels
Food and drink
- Free bottled water
More
- Air conditioning
- Individual decor
- Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
- This property welcomes pets for MXN 300 per pet, per stay
- Dogs and cats only
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Pet fee: MXN 300 per pet, per stay
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Check-in: 3:00 PM—-10:00 PM
- Check-out: noon
The front desk is available during limited hours.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- No parking is available onsite.
- This property accepts debit cards and cash.
Additional information about polices, regulations, and more:
- Pool access available from 8:00 AM to 10:00 PM.
- There are no elevators.
Property is also known as
Luxury Palms Hotel
Luxury Palms Tonalá
Luxury Palms Hotel Tonalá
Frequently asked questions
Will I be able to park at Luxury Palms?
No, there isn't parking at this hotel.
Does Luxury Palms have a casino on the premises?
No, Luxury Palms doesn't have a casino.
Is there an indoor pool at Luxury Palms?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.
Is Luxury Palms a good place to stay for couples?
This beachfront hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and proposal/romance packages.
Does Luxury Palms have a hot tub?
No, this hotel doesn't have a spa tub.
Does Luxury Palms feature a restaurant that includes a breakfast menu?
No, Luxury Palms doesn't have a restaurant that serves breakfast.
Does Luxury Palms allow pets to stay for free?
Although they can't stay for free, cats and dogs are welcome at Luxury Palms for a fee of MXN 300 per pet, per stay.
Does Luxury Palms have connecting rooms available?
No, there aren't connecting guestrooms at this hotel.
Can I book a room with a balcony at Luxury Palms?
Yes, every guestroom at Luxury Palms comes with a balcony and some offer ocean views.
Luxury Palms Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 2 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
9.0/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
8/10 Good
Gladys Paola
Traveled with family
Apr 24, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy lindo y perfecto para descansar, lamentablemente anuncian los jacuzzis y zonas de camastro como públicas, cuando en realidad solo son para los miembros… en los restaurantes, pareciera que se molestan por pedirles que te asignen una mejor mesa…
Gladys Paola
Stayed 1 night in Apr 2024