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Hotel Villa Murano

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Villa Murano

A swimming pool with lounge chairs, palm trees, and a thatched-roof structure.
A large resort with multiple buildings, a swimming pool, and palm trees.
A table set for a romantic dinner with candles, glasses, and a vase of flowers.
A sun loungers area with a view of the ocean, palm trees, and a stone staircase.
A beachside resort with a thatched-roof hut, palm trees, and a building with a red roof in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
Puerto Arista, Tonalá, CHIS, 30507
  • Place, Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    ‪7 min drive‬

Room options

View all photos for Superior Room

A hotel room with a bed, a chair, a window with a view, and a door leading outside.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Quadruple Room

A hotel room with two beds, a painting on the wall, a television, and a desk with a lamp.

Basic Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

A hotel room with a large bed, a painting on the wall, a window with curtains, and a nightstand with a lamp.

Family Room

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Junior Room

A hotel room with two beds, a desk, a chair, a television, and artwork on the walls.

Junior Room

  • Garden view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a TV, a small table, and a chair.

Deluxe Quadruple Room

  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Bed

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk with a chair, a TV, and a sliding glass door to the outside.

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Luxury Room

Room

Luxury Room

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Puerto Arista

Hotel Villa Murano places you 23.4 mi (37.6 km) from La Sepultura Biosphere Reserve and 23.9 mi (38.5 km) from Iglesia Vieja. This 27-room, 3-star hotel welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 7 min drive - 2.3 miles

Restaurants

  • ‪Restaurant Flamingos - ‬5 min drive
  • ‪La Habana - ‬4 min drive
  • ‪Restaurante Gloria - ‬8 min drive
  • ‪Restaurant Marlith - ‬4 min drive
  • ‪Restaurant La Liza - ‬4 min drive

About this property

Hotel Villa Murano

Guests staying at Hotel Villa Murano enjoy access to 3 outdoor pools, a children's pool, and free WiFi in public areas. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. Other amenities at this beach hotel include an arcade/game room, a terrace, and a garden.
27-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Free toiletries are also included.
3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Mare Mio Hotel Boutique
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  • Pool
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  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 45 reviews
$103 nightly
The price is $125
Oct 29 - Oct 30
Total with taxes and fees
Mare Mio Hotel Boutique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Tartaruga

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Hotel Villa Murano Hotel
Hotel Villa Murano Tonalá
Hotel Villa Murano Hotel Tonalá

Frequently asked questions

Does Hotel Villa Murano include a casino at the property?

No, Hotel Villa Murano doesn't have a casino.

How much does it cost to stay at Hotel Villa Murano?

As of Oct 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Villa Murano on Nov 2, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there an indoor pool at Hotel Villa Murano?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8:00 AM and 10:00 PM.

Does Hotel Villa Murano have a restaurant with a breakfast menu?

No, Hotel Villa Murano doesn't have a restaurant that serves breakfast.

Does Hotel Villa Murano allow pets to stay for free?

No, pets aren't allowed at Hotel Villa Murano.

Hotel Villa Murano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 141 reviews
Rating 8 - Good. 36 out of 141 reviews
Rating 6 - Okay. 14 out of 141 reviews
Rating 4 - Poor. 8 out of 141 reviews
Rating 2 - Terrible. 5 out of 141 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente service and traveler
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar familiar
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly and helpful staff.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is off a long road, but the trip is worth it. The hotel and staff are excellent. You get a great beach view from several spots on the property. It would be an exceptional place for a family or large group.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente

Todo excelentr
Stayed 1 night in May 2025
Verified review

6/10 Okay

nice access to the beach. rooms didn't feel clean bed uncomfortable, didn't have a hot shower
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness
A bit of a run down place. No attempt of the town to pick up trash that was everywhere. Service in restaurant very bad.
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta bonito ..lo q no me gustó que estaba muy lejos , ya era el último hotel y esta después de un bien tramo deshabitado y y esa parte es monte, el Internet pésimo nunca pudimos conectarnos , para el precio debería de mejorar
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de recepción y área de golosinas la cierran más temprano de lo que mencionan y no hay lugares al exterior que estén cerca para comprar
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
It is hard to write this review as we arrived amidst a weather phenomenon that almost flooded the front rooms. We were evacuated into a different room in the midle of the night and next day we were suggested to move on so they can close the hotel. It could have been better under different circumstances
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
El hotel está en buenas condiciones, la alberca es muy pequeña.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel súper bonito y tranquilo para pasar un buen fin, la comida estaba muy rica y con un buen precio, las vistas que tiene están muy lindas, puedes comer en cualquier parte del hotel y sin problemas te atienden. Las habitaciones siempre limpias y cómodas. Las albercas también están limpias solo que está un poco confuso los horarios de la alberca pero de ahí todo bien. Me gustó mucho la experiencia.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Varias albercas
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy bonito, la comida muy rica , bien servido y todo muy limpio
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar para descansar y disfrutar
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio el lugar limpio excelente servicio
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias Personal excelente Ideal para quienes viajen con hijos pequeños Alberca bien
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una excelente experiencia en nuestra visita el hotel cuenta con muchas áreas para descansar y tomar fotografías de recuerdos tiene acceso ala playa es fácil de llegar al hotel las habitaciones tiene buena higiene el personal te atiende muy amable y el restaurante tiene muy buena comida nuestra experiencia fue muy agradable ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, personal atento en su trabajo, habitaciones limpias y cómodas, el lugar muy agradable, el restaurante limpio y todo rico, solo que tardan en atenderte ( más si te sientas en palapa) Problema con el agua nos quedamos sin agua hasta media mañana y eso retraso mi día.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacios para niños
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
La Limpieza del hotel. También el servicio y atención del personal, muy buena.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Súper recomendable! La atención, las instalaciones ameeeee todo
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Mucha limpieza en el hotel. La ropa de habitacion huele delicioso. El sazon de la comida increible. Excelente servicio. 100% familiar
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Necesitan darle mantenimiento a las instalaciones y mejorar la limpieza, el concepto y la atención son buenos pero esos dos aspectos demeritan mucho el hotel, costo elevado sobre todo si lo comparamos con la calidad de servicios e instalaciones de hoteles en otros puntos turísticos mejores en general. Ojalá mejoren
Stayed 2 nights in Jan 2026