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Hotel Villa Murano

3.0 star property
Family-friendly beachfront location with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Villa Murano

3 outdoor pools
3 outdoor pools
View from property
Outdoor spa tub
Couples dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Puerto Arista, Tonalá, CHIS, 30507
  • Place, Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    ‪5 min drive‬
  • Place, La Sepultura Biosphere Reserve
    ‪46 min drive‬
  • Place, Iglesia Vieja
    ‪49 min drive‬

Room options

View all photos for Superior Room

Superior Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Basic Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Family Room

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Junior Room

Junior Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Junior Room

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Deluxe Quadruple Room

  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Deluxe Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Luxury Room

Luxury Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Luxury Room

  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Puerto Arista

Hotel Villa Murano places you 22.6 mi (36.3 km) from La Sepultura Biosphere Reserve and 23.3 mi (37.5 km) from Iglesia Vieja. This 27-room, 3-star hotel welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 5 min drive - 2.3 miles
  • La Sepultura Biosphere Reserve - 46 min drive - 26.4 miles
  • Iglesia Vieja - 49 min drive - 27.3 miles

Restaurants

  • ‪Hotel Lucero - ‬5 min drive
  • ‪Restaurante Gloria - ‬8 min drive
  • ‪Raspados Lupita - ‬8 min drive
  • ‪Restaurante Ocmar - ‬4 min drive
  • ‪Puerto Hiball - ‬19 min walk

About this property

Hotel Villa Murano

Family-friendly beachfront location with 3 outdoor pools
Guests staying at Hotel Villa Murano enjoy access to 3 outdoor pools, a children's pool, and free WiFi in public areas. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. Other amenities at this beach hotel include an arcade/game room, a terrace, and a garden.
27-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Free toiletries are also included.
3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Interior

Hotel Arista Bugambilias

  • Pool
  • Spa
  • Kids pool
  • Parking included
7.6 out of 10, Good, 76 reviews
Hotel Arista Bugambilias

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Tartaruga

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Hotel Villa Murano Hotel
Hotel Villa Murano Tonalá
Hotel Villa Murano Hotel Tonalá

Frequently asked questions

Will I be able to park at Hotel Villa Murano?

No, this hotel doesn't offer parking.

Does Hotel Villa Murano include a casino at the property?

No, Hotel Villa Murano doesn't have a casino.

Is there an indoor pool at Hotel Villa Murano?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Hotel Villa Murano?

This beachfront hotel offers plenty of amenities for couples including 3 outdoor pools, a bar, and a restaurant.

Does Hotel Villa Murano have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Villa Murano have a restaurant with a breakfast menu?

No, Hotel Villa Murano doesn't have a restaurant that serves breakfast.

Does Hotel Villa Murano allow pets to stay for free?

No, pets aren't allowed at Hotel Villa Murano.

Does Hotel Villa Murano have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel Villa Murano?

No, you won't find guestrooms with balconies at Hotel Villa Murano.

Reviews

Hotel Villa Murano Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 58 out of 109 reviews
Rating 8 - Good. 29 out of 109 reviews
Rating 6 - Okay. 10 out of 109 reviews
Rating 4 - Poor. 7 out of 109 reviews
Rating 2 - Terrible. 5 out of 109 reviews

Reviews

10/10 Excellent

Sergio

Stayed 1 night in Jan 2024

10/10 Excellent

Timothy, oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly and helpful staff.
Stayed 2 nights in May 2023

6/10 Okay

Nicholas

Traveled with partner
Liked: Cleanliness
A bit of a run down place. No attempt of the town to pick up trash that was everywhere. Service in restaurant very bad.
Stayed 1 night in Mar 2023

6/10 Okay

Bonnie

Traveled with family
nice access to the beach. rooms didn't feel clean bed uncomfortable, didn't have a hot shower
Stayed 1 night in Aug 2022

10/10 Excellent

Jorge, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 1 night in Jul 2022

4/10 Poor

Maria de los Angeles Vargas

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small place and beautiful whit fast accez to the beach.
Stayed 3 nights in Jul 2021

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, great beach location

We enjoyed our stay at Hotel Villa Murano. It is very conveniently located right on the beach, although 5 minutes drive from the center of Puerta Arista. The food at the restaurant was good and the service was great. The room was very clean, good decoration and condition. The pools were kept clean as was the entire hotel area. We will return!
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property with a very friendly and attentive staff. Out of town so perfect for those who want solitude on the beach
Stayed 2 nights in Jan 2020

10/10 Excellent

Karina Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Jun 2025

10/10 Excellent

Farid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Un poco retirado de la zona céntrica y poco o nada que visitar alrededor del que Hotel (a menos de 1 km). Todo lo demás muy bien.
Stayed 1 night in Jun 2025

10/10 Excellent

TRINIDAD ROBERTA

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La comida del restaurante muy rica y el personal muy amable y atentos siempre
Stayed 2 nights in Jun 2025

8/10 Good

Fernando

Stayed 1 night in Jun 2025

4/10 Poor

Teresa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El hotel no está mal, pero el servicio no es bueno, la gente no es amable y el restaurante la verdad no está bien. La propiedad está algo retirada
Stayed 2 nights in May 2025

10/10 Excellent

Psic. Alicia

Liked: Staff & service, amenities, property conditions & facilities
Limpieza de la regadera de los baños de la alberca
Stayed 1 night in May 2025

10/10 Excellent

Salim David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente

Todo excelentr
Stayed 1 night in May 2025

8/10 Good

Juan Roberto

Stayed 2 nights in May 2025

6/10 Okay

LAURA

Traveled with family
Disliked: Cleanliness
Están muy descuidadas las habitaciones, el baño estaba sucio con moho. La alberca bien y la comida rica
Stayed 2 nights in Apr 2025

8/10 Good

Arau

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo muy bien, solo habitaciones pequeñas e inconvenientes
Stayed 3 nights in Apr 2025

10/10 Excellent

Zulma Faviola

Stayed 1 night in Apr 2025

10/10 Excellent

Flor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable y amables
Stayed 2 nights in Apr 2025

8/10 Good

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Apr 2025

2/10 Terrible

Alberto

Stayed 1 night in Mar 2025

6/10 Okay

Karina

Stayed 2 nights in Mar 2025

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