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Hotel Jakue

3.0 star property

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Photo gallery for Hotel Jakue

Tree House | Terrace/patio
Restaurant
Desk, free WiFi, bed sheets
Front of property
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Irunbidea 34, Puente La Reina, 31100
  • Place, Iglesia del Crucifijo
    ‪8 min walk‬
  • Place, Iglesia de Santiago
    ‪12 min walk‬
  • Place, Romanesque Bridge of Puente la Reina
    ‪17 min walk‬
  • Airport, Pamplona (PNA)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Twin Room

Basic Twin Room | Desk, free WiFi, bed sheets

Basic Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, free WiFi, bed sheets

Family Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Tree House

Tree House | Desk, free WiFi, bed sheets

Tree House

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Puente La Reina

Hotel Jakue places you within a 10-minute stroll of Iglesia del Crucifijo and Iglesia de Santiago. This 28-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Iglesia del Crucifijo - 8 min walk - 0.5 miles
  • Iglesia de Santiago - 12 min walk - 0.7 miles
  • Romanesque Bridge of Puente la Reina - 17 min walk - 0.9 miles
  • University of Navarra - 20 min drive - 14.9 miles
  • Navarra Arena - 25 min drive - 16.8 miles

Getting around

  • Pamplona-Iruña Station - 25 min drive
  • Zaragoza (ZAZ) - 111 min drive

Restaurants

  • ‪Casa Martija - ‬13 min walk
  • ‪Centro Social San Lorenzo - ‬8 min drive
  • ‪La Drogueria - ‬12 min walk
  • ‪Bar Restaurante La Torreta - ‬12 min walk
  • ‪La Conrada - ‬12 min walk

About this property

Hotel Jakue

Guests of Hotel Jakue enjoy free WiFi in public areas, a library, and a terrace. There's free parking, and an airport shuttle (available 24 hours) for EUR 60.00 per vehicle roundtrip. Front-desk staff can assist with tours/tickets and luggage storage. Additional amenities include laundry facilities, a banquet hall, and a garden.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Desks, wardrobes or closets, and desk chairs are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Electric bike charging
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 15:
  • Dining venue(s)
  • Laundry facilities

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs and cats only
  • 1 total (44 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 60.00 per vehicle (roundtrip)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 1:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Jakue
Hotel Jakue Puente La Reina
Jakue
Jakue Hotel
Jakue Puente La Reina
Hotel Jakue Hotel
Hotel Jakue Puente La Reina
Hotel Jakue Hotel Puente La Reina

Frequently asked questions

What's there to see close to Hotel Jakue?

This hotel is located in Puente La Reina within a short 14-minute walk of Romanesque Bridge of Puente la Reina. You'll also find Bodegas Orvalaiz and Bodega de Sarria within a short drive.

Is parking available on site at Hotel Jakue?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking, electric bike charging, and bicycle parkingare also available.

Does Hotel Jakue have a casino at the property?

No, Hotel Jakue doesn't have a casino.

Will I find an indoor pool at Hotel Jakue?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Jakue?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub as well as a restaurant and a bar/lounge.

Are there hot tubs at Hotel Jakue?

No, there isn't a spa tub at this hotel.

Does Hotel Jakue feature a restaurant that includes a breakfast menu?

Yes, Hotel Jakue serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Jakue allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Jakue for a fee of EUR 15 per pet, per night.

Are there connecting rooms at Hotel Jakue?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Jakue?

The closest major airport to Hotel Jakue is Pamplona (PNA), which is 14.7 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Hotel Jakue?

No, there aren't any guestrooms with balconies at Hotel Jakue.

Hotel Jakue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 176 reviews
Rating 8 - Good. 55 out of 176 reviews
Rating 6 - Okay. 22 out of 176 reviews
Rating 4 - Poor. 8 out of 176 reviews
Rating 2 - Terrible. 4 out of 176 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel with good facilities
Stayed 1 night in Jun 2025
Verified

8/10 Good

khairalnnesa

Liked: Amenities, property conditions & facilities
Nice little hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 1 night in May 2025
Verified

10/10 Excellent

HUI MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

The hotel was very clean and comfortable, making our stay enjoyable and relaxing. The staff were extremely friendly and welcoming, always ready to help with a smile. Overall, a wonderful experience and highly recommended!”
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and really comfortable. English speaking staff which was helpful. Great stay!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great location close to village plenty of restaurants , lovely hotel pet friendly, good parking
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just out of Pamplona
Stayed 2 nights in Jul 2024
Verified

8/10 Good

fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well placed on the Camino for stop over, easily accessible
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Friendly staff and a tasty but limited food choice in the bar (we choose not have the pilgrims menu in the restaurant). Room was clean and nice.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location on the camino. Dinner was great and the restaurant staff was very attentive.
Stayed 1 night in May 2024
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay if you’re walking the Camino. Nice facilities and close to downtown, whitinwalking distance.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Alfons

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a 10 minute walk into the town centre, the staff are incredibly friendly and helpfull. There's plenty of on site parking, it's quiet and clean. Unfortunately the hotel restaurant is closed at this time of year, but there are plenty of restaurants and bars to choose from in town.
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Adam

Liked: Staff & service, property conditions & facilities
No WiFi bc it was raining, front desk staff was fine, cafe staff just okay, location good right outside town
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended 👌
Verified

8/10 Good

Maha

Liked: Cleanliness, amenities
Great value for the money. Very quiet.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

joao pedro

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Impeccable Hotel all round - only fault Wi-Fi a train wreck a basic web page loads in minutes and don't even try to stream a news feed.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good modern facility. The location is a little off from main town center. It’s clean and spacious.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Esther

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for Camino walkers — right on the trail! Super helpful staff — special shout out to Patricia at reception for her incredible help getting back my lost credit card. Quiet, comfortable room. Clean bathroom. Everything I needed!!
Stayed 1 night in May 2023
Verified

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thin walls. But great towels!
Stayed 1 night in Apr 2024
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of three stayed there for one night and had a pleasant stay. It is right on the Camino, so it is perfect for pilgrims. They have a restaurant on site, so we didn’t have to venture into town to get dinner. Our room is huge, with two single beds and one queen bed. However, the single beds are placed oddly in the room, so one could bash one’s head getting up. But, otherwise, everything is good.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Danny

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not impressed w service

Room was clean and comfortable. The lady at reception was very rudeand not friendly. Meals vere pricey, taste was ok at best.
Stayed 1 night in Apr 2024